Search...

Roxburgh House Care Home

Reddal Hill Road, Cradley Heath, West Midlands B64 5JE
HC-One Logo
Jobs
Roxburgh House Care Home logo
Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath

Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people.

Community is a fundamental part of life at Roxburgh House. The team understand how important it is to maintain relationships with the wider community and so they regularly organise opportunities for residents to get involved, including events with local schools, charities and businesses in the...  

Care Provided by Roxburgh House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,078From £1,186
Residential Dementia CareFrom £1,078From £1,186

Contact Roxburgh House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Oldham(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)

Visiting

  • Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.

Parking

  • Onsite parking available

Roxburgh House Care Home Reviews (113)

Submit a Review
9.2

Roxburgh House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 7 reviews in the last 2 years. Over all time Roxburgh House Care Home has 113 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Roxburgh House Care Home
Loading...
Showing 113 reviews matching selected criteria
Review from Janet D (Daughter of Resident) published on 13 January 2021 Submitted via Postal Card
Overall Experience

My mom has been in the home about 9-months, and I have found the staff and manager to be nothing but loving and caring. They have taken brilliant care of our Mom. I can't fault the home. It is lovely knowing her every need is catered for. I would recommend it to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E G (Brother of Resident) published on 13 November 2020 Submitted via Postal Card
Overall Experience

For all the care that the staff gave my brother - he was really looked after, and he was very happy being in the company of other residents and all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa L (Daughter of Resident) published on 9 October 2020 Submitted via Postal Card
Overall Experience

During this difficult time at present, we have been more than pleased with how the home have dealt with our concerns and enquiries. Nothing has been too much trouble. We have been informed and kept up to date with progress, both regarding procedures and with my mother-in-law. I haven't ticked some ratings due to not going inside the home (my mother-in-law went in during Covid-19) but I have no doubt that if I had, all would be good/excellent.

Facilities
No Rating
Care / Support
Cleanliness
No Rating
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
No Rating
Value for Money
No Rating
Review from P T (Sister of Resident) published on 7 October 2020 Submitted via Postal Card
Overall Experience

My sister and I are very pleased with the care your give to our sister in your care home and very happy with the carers who look after everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Nephew of Resident) published on 18 August 2020 Submitted via Postal Card
Overall Experience

Recommend Roxburgh, the staff are very friendly, entertainment to keep residents occupied brilliant. Cheerful atmosphere. visitors made welcome. Keep up the good work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark H (Next of Kin) published on 1 April 2020 Submitted via Postal Card
Overall Experience

Very welcoming, very clean and homely lounges and rest areas. Food seems to be of a high standard.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Son of Resident) published on 30 March 2020 Submitted via Postal Card
Overall Experience
Couldn't find fault with Roxburgh House; even if I tried.
From day one of my father's residency here, I've was confident that he would be safe and comfortable here. The staff are all very good and attentive.

The atmosphere is more in-line with a seaside guesthouse than a care home with the friendliness of the staff, daily activities and the excellent food with a varied menu. I wouldn't mind living here myself when the time comes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lesley B (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

The staff are excellent and helped Mom settle in really well. The place is so friendly, clean and is a pleasure to visit. They make you feel so welcome and nothing is too much trouble.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane W (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

This care home is amazing. I can't thank the staff enough for all the love, care and support they showed to my mom and to us as a family. We knew Mom was well looked after and safe and this gave the family great peace of mind. Roxburgh are like family to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K G (Independent Advocate/Deputyship) published on 17 February 2020 Submitted via Postal Card
Overall Experience

Roxburgh has a friendly atmosphere, with caring, dedicated staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card
Overall Experience

My mother lived at Roxburgh House for 4 years and was very happy. She made many friends and always said it was much better than living on her own. She was always saying how kind all the staff were and I saw first hand their care and attention especially in moms final weeks, care of mom and also of us her family. There was always something going on with the resident, singing, painting, playing games. They were always having their hair done and painting nails. They were given dignity and also shown a personal touch. Mom very much enjoyed trips out to Weston-Super-Mare, Cosford, Bewdley and picnics in the park. Well done to all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Niece of Resident) published on 2 January 2020 Submitted via Postal Card
Overall Experience

The staff are very friendly and helpful. Residents are well cared for and the food is excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C T (Son of Resident) published on 26 November 2019 Submitted via Postal Card
Overall Experience

From the very start, all of the staff have been amazing. The best recommendation I can give is that I have total peace of mind leaving my dad here knowing he will be looked after as if he is family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K T (Son of Resident) published on 26 November 2019 Submitted via Postal Card
Overall Experience
Mom has been a resident of Roxburgh House Care Home for a year now, the care she receives is excellent. All of the staff are very efficient in the service they provide while having a friendly manner with the residents.
Mom's been receiving far better care now than what she would have in her own home.

When visiting all the staff show a welcoming greeting.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D T (Son of Resident) published on 28 October 2019 Submitted via Postal Card
Overall Experience

I would recommend Roxburgh House Care Home to anyone because it is a nice place. The staff are friendly and welcome you. The care and food is brill and the place is well run and is always tidy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T O (Son of Resident) published on 18 September 2019 Submitted via Postal Card
Overall Experience

Very happy with care provided at Roxburgh House. My mother has been a resident for 2 years now and never had any complaints.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kate J (Daughter of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience

Mom has been in Roxburgh House over 12 months and we are very pleased with the care she has had. The care and attention Mom has had have been consistent throughout, and we are very pleased with all aspects of the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline G (Ex Family Member) published on 9 July 2019 Submitted via Postal Card
Overall Experience

I would like to thank the management and all staff for all their support and respect they showed as she was my sister-in-law. Their care was second to none to make her stay comfortable. The housekeeping was very good, her room was in excellent condition. The entertainment was good to keep her and residents happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Annette J (Daughter of Resident) published on 24 May 2019 Submitted via Postal Card
Overall Experience

Staff are extremely caring, friendly, approachable at all times. Made to feel like a family member from day one. Even though staff are really busy, they will take time to help residents and visitors any time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian M (Son of Resident) published on 24 May 2019 Submitted via Postal Card
Overall Experience

Pleasant staff, always helpful. Nice relaxed atmosphere.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 30 May 2025

    HC-One’s Roxburgh House Care Home in Cradley Heath was filled with joy and celebration on Wednesday 28th May, as resident Irene Weaver marked her 100th birthday surrounded by family, fellow...

  • 14 May 2025

    HC-One’s Roxburgh House Care Home, in Cradley Heath, is appealing for kind-hearted people to send birthday cards to a resident who is turning 100. Roxburgh House resident Irene Weaver aged...

Upcoming Events

There are no upcoming events for Roxburgh House Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Roxburgh House Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roxburgh House Care Home to verify any information. View our terms and conditions. Roxburgh House Care Home has an Enhanced Service -more info.