
Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)



Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)



Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people.
Community is a fundamental part of life at Roxburgh House. The team understand how important it is to maintain relationships with the wider community and so they regularly organise opportunities for residents to get involved, including events with local schools, charities and businesses in the...
Care Provided by Roxburgh House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Roxburgh House Care Home for full pricing details and T&Cs.
Contact Roxburgh House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Oldham(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (44)
Visiting
- Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.
Parking
- Onsite parking available
Roxburgh House Care Home Reviews (113)
Roxburgh House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 7 reviews in the last 2 years.
Over all time Roxburgh House Care Home has 113 reviews.
My mom has been in the home about 9-months, and I have found the staff and manager to be nothing but loving and caring. They have taken brilliant care of our Mom. I can't fault the home. It is lovely knowing her every need is catered for. I would recommend it to anyone.
For all the care that the staff gave my brother - he was really looked after, and he was very happy being in the company of other residents and all the staff.
During this difficult time at present, we have been more than pleased with how the home have dealt with our concerns and enquiries. Nothing has been too much trouble. We have been informed and kept up to date with progress, both regarding procedures and with my mother-in-law. I haven't ticked some ratings due to not going inside the home (my mother-in-law went in during Covid-19) but I have no doubt that if I had, all would be good/excellent.
My sister and I are very pleased with the care your give to our sister in your care home and very happy with the carers who look after everyone.
Recommend Roxburgh, the staff are very friendly, entertainment to keep residents occupied brilliant. Cheerful atmosphere. visitors made welcome. Keep up the good work.
Very welcoming, very clean and homely lounges and rest areas. Food seems to be of a high standard.
From day one of my father's residency here, I've was confident that he would be safe and comfortable here. The staff are all very good and attentive.
The atmosphere is more in-line with a seaside guesthouse than a care home with the friendliness of the staff, daily activities and the excellent food with a varied menu. I wouldn't mind living here myself when the time comes.
The staff are excellent and helped Mom settle in really well. The place is so friendly, clean and is a pleasure to visit. They make you feel so welcome and nothing is too much trouble.
This care home is amazing. I can't thank the staff enough for all the love, care and support they showed to my mom and to us as a family. We knew Mom was well looked after and safe and this gave the family great peace of mind. Roxburgh are like family to us.
Roxburgh has a friendly atmosphere, with caring, dedicated staff.
My mother lived at Roxburgh House for 4 years and was very happy. She made many friends and always said it was much better than living on her own. She was always saying how kind all the staff were and I saw first hand their care and attention especially in moms final weeks, care of mom and also of us her family. There was always something going on with the resident, singing, painting, playing games. They were always having their hair done and painting nails. They were given dignity and also shown a personal touch. Mom very much enjoyed trips out to Weston-Super-Mare, Cosford, Bewdley and picnics in the park. Well done to all the staff.
The staff are very friendly and helpful. Residents are well cared for and the food is excellent.
From the very start, all of the staff have been amazing. The best recommendation I can give is that I have total peace of mind leaving my dad here knowing he will be looked after as if he is family.
Mom's been receiving far better care now than what she would have in her own home.
When visiting all the staff show a welcoming greeting.
I would recommend Roxburgh House Care Home to anyone because it is a nice place. The staff are friendly and welcome you. The care and food is brill and the place is well run and is always tidy.
Very happy with care provided at Roxburgh House. My mother has been a resident for 2 years now and never had any complaints.
Mom has been in Roxburgh House over 12 months and we are very pleased with the care she has had. The care and attention Mom has had have been consistent throughout, and we are very pleased with all aspects of the home.
I would like to thank the management and all staff for all their support and respect they showed as she was my sister-in-law. Their care was second to none to make her stay comfortable. The housekeeping was very good, her room was in excellent condition. The entertainment was good to keep her and residents happy.
Staff are extremely caring, friendly, approachable at all times. Made to feel like a family member from day one. Even though staff are really busy, they will take time to help residents and visitors any time.
Pleasant staff, always helpful. Nice relaxed atmosphere.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 30 May 2025
HC-One’s Roxburgh House Care Home in Cradley Heath was filled with joy and celebration on Wednesday 28th May, as resident Irene Weaver marked her 100th birthday surrounded by family, fellow...
- 14 May 2025
HC-One’s Roxburgh House Care Home, in Cradley Heath, is appealing for kind-hearted people to send birthday cards to a resident who is turning 100. Roxburgh House resident Irene Weaver aged...
There are no upcoming events for Roxburgh House Care Home.
Accreditations
There are no accreditations posted yet for Roxburgh House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roxburgh House Care Home to verify any information. View our terms and conditions. Roxburgh House Care Home has an Enhanced Service -more info.