
Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)



Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)



Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people.
Community is a fundamental part of life at Roxburgh House. The team understand how important it is to maintain relationships with the wider community and so they regularly organise opportunities for residents to get involved, including events with local schools, charities and businesses in the...
Care Provided by Roxburgh House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Roxburgh House Care Home for full pricing details and T&Cs.
Contact Roxburgh House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Oldham(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (44)
Visiting
- Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.
Parking
- Onsite parking available
Roxburgh House Care Home Reviews (113)
Roxburgh House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 7 reviews in the last 2 years.
Over all time Roxburgh House Care Home has 113 reviews.
Whenever I visit my father he is comfortable and clean. The care the staff show not only my father but all the residents is excellent. They treat everyone taking into account their differences each resident is treated with respect and dignity.
My nan has been living in Roxburgh House Care Home for just over 1 year and has recently settled in. The staff are very friendly and she has a great level of care.
I have been a regular visitor to care homes over the last 40 years and find Roxburgh among the best I have visited. An extremely caring staff who totally engage with the residents, a menu that would grace any high-quality hotel. Excellent security decor and an atmosphere of ambience that encourages contentment.
On the whole, I am very happy with the care in Roxburgh House Care Home.
Roxburgh is a very friendly home with staff offering excellent care. I never worry about leaving my mother as I know she is well cared for and that they appreciate and respect her needs. The food is also excellent.
Very happy and content.
I like the outings, the staff are nice and very helpful sometimes.
It's very good. We do a lot of activities.
Mom has now been in Roxburgh House for six months and during this time she has settled in very well. The food is excellent and mom has put on weight. The home is always warm and welcoming as are the staff who do an excellent job caring for the residents.
My mother’s mobility had got to a stage where she could not continue to live at her sheltered accommodation as the staff were unable to meet her needs.
We then had the task of finding a suitable care home.
We viewed Roxburgh House Care Home mainly for its location, near her sister and the first impressions were very good.
My mother has now been a resident for around 6 weeks and we could not be any happier, all the staff go the extra mile to help and accommodate our requests.
My mother is eating well and but 3 pounds on, she’s been on a trip to the safari park. She likes all the staff, she is very happy there and would not want to go back to her flat.
Staff are always very helpful, friendly and attentive. My nan seems happy here, she likes the staff and says the food is excellent.
To start with mom didn't settle very well but with the kind care of the staff and with their friendliness she eventually settled. Also, she sits between other lovely residents who couldn't have made her day more welcome, also last but by no means least, the chef is a fantastic cook.
We have received nothing but kindness as has my husband as we are aware of and have never seen my husband anytime untidy and not clean.
I think that the overall care and standards are excellent. Staff are caring and kind although they work under extreme pressure. I have no concerns over mum's care.
Very welcoming staff and a very nice and clean place. Staff introduced themselves and nothing was too much trouble.
My nan has been treated very well whilst here. She was very frail and has built up strength and regained appetite since her arrival. Staff are fantastic and treat my family with respect.
Great staff made Moms stay comfortable for the two weeks at the home. Always pleasant and friendly on arrival. Mom always seemed happy when we visited.
I have always found management and staff to be very caring towards my late mother from her arrival until her unfortunate death. Also welcoming and helpful to all her family and friends.
Fab staff. Very caring, offering great friendship and nothing is too much for all of the staff.
This was our first visit to Roxburgh House. The first thing we noticed was that the car parking was provided for free. The staff were informed that we had travelled 200 miles to visit a relative. We were listened to and provided with a room in which to talk privately to the resident. Knowing that we were tired from our journey the staff then provided tea and cake for refreshment. Well done and thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 30 May 2025
HC-One’s Roxburgh House Care Home in Cradley Heath was filled with joy and celebration on Wednesday 28th May, as resident Irene Weaver marked her 100th birthday surrounded by family, fellow...
- 14 May 2025
HC-One’s Roxburgh House Care Home, in Cradley Heath, is appealing for kind-hearted people to send birthday cards to a resident who is turning 100. Roxburgh House resident Irene Weaver aged...
There are no upcoming events for Roxburgh House Care Home.
Accreditations
There are no accreditations posted yet for Roxburgh House Care Home.
Meet the Team (0)
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