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Roxburgh House Care Home

Reddal Hill Road, Cradley Heath, West Midlands B64 5JE
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Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath

Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people.

Community is a fundamental part of life at Roxburgh House. The team understand how important it is to maintain relationships with the wider community and so they regularly organise opportunities for residents to get involved, including events with local schools, charities and businesses in the...  

Care Provided by Roxburgh House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,078From £1,186
Residential Dementia CareFrom £1,078From £1,186

Contact Roxburgh House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Oldham(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)

Visiting

  • Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.

Parking

  • Onsite parking available

Roxburgh House Care Home Reviews (113)

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9.2

Roxburgh House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 7 reviews in the last 2 years. Over all time Roxburgh House Care Home has 113 reviews.

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Showing 113 reviews matching selected criteria
Review from Elaine R (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

Whenever I visit my father he is comfortable and clean. The care the staff show not only my father but all the residents is excellent. They treat everyone taking into account their differences each resident is treated with respect and dignity.

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Review from O Y (Granddaughter of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

My nan has been living in Roxburgh House Care Home for just over 1 year and has recently settled in. The staff are very friendly and she has a great level of care.

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Review from Ron S (Friend of Resident) published on 24 January 2019 Submitted via Postal Card
Overall Experience

I have been a regular visitor to care homes over the last 40 years and find Roxburgh among the best I have visited. An extremely caring staff who totally engage with the residents, a menu that would grace any high-quality hotel. Excellent security decor and an atmosphere of ambience that encourages contentment.

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Review from Marjorie H (Resident / Service User) published on 21 December 2018 Submitted via Postal Card
Overall Experience

On the whole, I am very happy with the care in Roxburgh House Care Home.

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Review from Karen B (Daughter of Resident) published on 19 December 2018 Submitted via Postal Card
Overall Experience

Roxburgh is a very friendly home with staff offering excellent care. I never worry about leaving my mother as I know she is well cared for and that they appreciate and respect her needs. The food is also excellent.

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Review from Molly M (Resident / Service User) published on 6 December 2018 Submitted via Postal Card
Overall Experience

Very happy and content.

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Review from Jean F (Resident / Service User) published on 6 December 2018 Submitted via Postal Card
Overall Experience

I like the outings, the staff are nice and very helpful sometimes.

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Review from Joan B (Resident / Service User) published on 6 December 2018 Submitted via Postal Card
Overall Experience

It's very good. We do a lot of activities.

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Review from S S (Daughter of Resident) published on 6 December 2018 Submitted via Postal Card
Overall Experience

Mom has now been in Roxburgh House for six months and during this time she has settled in very well. The food is excellent and mom has put on weight. The home is always warm and welcoming as are the staff who do an excellent job caring for the residents.

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Review from Clive S (Son of Resident) published on 18 September 2018 Submitted via Website
Overall Experience

My mother’s mobility had got to a stage where she could not continue to live at her sheltered accommodation as the staff were unable to meet her needs.

We then had the task of finding a suitable care home.

We viewed Roxburgh House Care Home mainly for its location, near her sister and the first impressions were very good.

My mother has now been a resident for around 6 weeks and we could not be any happier, all the staff go the extra mile to help and accommodate our requests.

My mother is eating well and but 3 pounds on, she’s been on a trip to the safari park. She likes all the staff, she is very happy there and would not want to go back to her flat.

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Review from M S (Granddaughter of Resident) published on 10 September 2018 Submitted via Postal Card
Overall Experience

Staff are always very helpful, friendly and attentive. My nan seems happy here, she likes the staff and says the food is excellent.

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Review from N H (Daughter of Resident) published on 10 September 2018 Submitted via Postal Card
Overall Experience

To start with mom didn't settle very well but with the kind care of the staff and with their friendliness she eventually settled. Also, she sits between other lovely residents who couldn't have made her day more welcome, also last but by no means least, the chef is a fantastic cook.

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Review from Elizabeth H (Wife of Resident) published on 10 September 2018 Submitted via Postal Card
Overall Experience

We have received nothing but kindness as has my husband as we are aware of and have never seen my husband anytime untidy and not clean.

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Review from H W (Daughter of Resident) published on 10 September 2018 Submitted via Postal Card
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I think that the overall care and standards are excellent. Staff are caring and kind although they work under extreme pressure. I have no concerns over mum's care.

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Review from Alan H (Son of Resident) published on 10 September 2018 Submitted via Postal Card
Overall Experience

Very welcoming staff and a very nice and clean place. Staff introduced themselves and nothing was too much trouble.

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Review from C O (Grandson of Resident) published on 10 September 2018 Submitted via Postal Card
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My nan has been treated very well whilst here. She was very frail and has built up strength and regained appetite since her arrival. Staff are fantastic and treat my family with respect.

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Review from K T (Son of Resident) published on 16 August 2018 Submitted via Postal Card
Overall Experience

Great staff made Moms stay comfortable for the two weeks at the home. Always pleasant and friendly on arrival. Mom always seemed happy when we visited.

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Review from Allan H (Son of Resident) published on 15 August 2018 Submitted via Postal Card
Overall Experience

I have always found management and staff to be very caring towards my late mother from her arrival until her unfortunate death. Also welcoming and helpful to all her family and friends.

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Review from Tracy S (Daughter-in-law of Resident) published on 13 August 2018 Submitted via Postal Card
Overall Experience

Fab staff. Very caring, offering great friendship and nothing is too much for all of the staff.

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Review from Arthur M (Uncle of Resident) published on 5 June 2018 Submitted via Postal Card
Overall Experience

This was our first visit to Roxburgh House. The first thing we noticed was that the car parking was provided for free. The staff were informed that we had travelled 200 miles to visit a relative. We were listened to and provided with a room in which to talk privately to the resident. Knowing that we were tired from our journey the staff then provided tea and cake for refreshment. Well done and thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 30 May 2025

    HC-One’s Roxburgh House Care Home in Cradley Heath was filled with joy and celebration on Wednesday 28th May, as resident Irene Weaver marked her 100th birthday surrounded by family, fellow...

  • 14 May 2025

    HC-One’s Roxburgh House Care Home, in Cradley Heath, is appealing for kind-hearted people to send birthday cards to a resident who is turning 100. Roxburgh House resident Irene Weaver aged...

Upcoming Events

There are no upcoming events for Roxburgh House Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Roxburgh House Care Home.

Meet the Team (0)

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