
Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)



Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)



Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people.
Community is a fundamental part of life at Roxburgh House. The team understand how important it is to maintain relationships with the wider community and so they regularly organise opportunities for residents to get involved, including events with local schools, charities and businesses in the...
Care Provided by Roxburgh House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Roxburgh House Care Home for full pricing details and T&Cs.
Contact Roxburgh House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Oldham(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (44)
Visiting
- Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.
Parking
- Onsite parking available
Roxburgh House Care Home Reviews (113)
Roxburgh House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 7 reviews in the last 2 years.
Over all time Roxburgh House Care Home has 113 reviews.
Every time I visit my mother, she is washed/clean clothes, hair brushed nice, and the staff make me and my father so welcome. We have coffee in the bistro and feel comfortable.
Can't thank Roxbourgh enough for the support and care they have given my nan and us as a family. The service provided is outstanding, and the care is priceless.
My mom has recently moved into Roxburgh House. I have visited and worked in many homes over the years and have to say that this is one of the best places I could have chosen. The staff and management are fantastic and they have put my mind at rest knowing that my mom is receiving the best care she can have. The choices of food are lovely and the home is very clean. Everyone goes above and beyond to make you feel welcome.
Very caring and supportive staff.
My mom is new to Roxburgh House Care Home but is really happy and feels it is the perfect place for her and she has made exactly the right choice. It's like a hotel spotless, staff are friendly and professional at all times and have a great sense of fun and humour. All good so far keep up the good work.
This care home is a very friendly place I had only been in Roxburgh for five minutes and the staff were great offering tea and coffee. It's great to my friend in person, it's made my day. Thank you, Roxburgh.
I give Roxburgh House this rating because Roxburgh House is the best one in Sandwell as it is kept nice and clean and the staff are friendly and caring and hard working. I cannot fault them because they work hard to keep the residents well and safe. I must say the security on Roxburgh is brilliant. Please keep up the good work.
Mom is very happy in Roxburgh. She is delighted by the lovely staff, food and activities.
Mom is looked after and cared for extremely well. My mom calls the staff friends and not carers. Always plenty of food.
We could not ask for better care for our sister. The staff are fantastic, and we can tell our sister is being looked after; she always looks clean, smart and happy. It really gives us peace of mind knowing she is well looked after knowing her condition Alzheimer's needs that extra bit of care. Thank you to everyone at the home.
My father was treated with kindness, love and care. He said everyone was wonderful and the food was fabulous (now I have to lift my game at home)! The manager is brilliant and heads a great team. We can't thank you enough.
I am extremely pleased with this care home, people are lovely, food is very good, cleanliness very good, Manager is lovely. My brother-in-law is with them for a short stay, if he needs a care home in the future I won’t hesitate to take him to Roxburgh House. Thank you for looking after him you are much appreciated.
Mom is happy here and well cared for. The staff are kind and caring.
Mom has settled here nicely due to the friendly and caring staff. The home is very clean and welcoming. Mom is very happy and we can see a visible improvement on each visit.
Although the reception areas and some decoration require updating, the attention to the care and support of residents really is second to none. The manager and her staff couldn't be more supportive of both residents and relatives. Her down to earth attitude to care for the elderly should be highly regarded and applauded.
Very pleased with all aspects of care.
I must say that the staff are doing a fantastic good job keeping the residents safe and visitors through this tough time. My heart goes to all of you, keep up the good work. Let God look over all of you. Many thanks.
From care staff to management and admin everyone is always so helpful. I can relax in the knowledge that my loved one is looked after. Also, there has been such a vast improvement in communication since the pandemic. I know the staff work very hard to not only provide care but to improve residents lives. Keep up the good work.
Always a pleasure to visit. Even in these difficult times, I know and was confident my father was in safe hands.
This home looked after our mum with love and care, I can't fault it. They were there for her every need. The staff and manager are lovely and caring. Even though sadly, mum passed away In January 202 to Covid-19, we will be forever grateful to them for the care my mom received. I would recommend them highly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 30 May 2025
HC-One’s Roxburgh House Care Home in Cradley Heath was filled with joy and celebration on Wednesday 28th May, as resident Irene Weaver marked her 100th birthday surrounded by family, fellow...
- 14 May 2025
HC-One’s Roxburgh House Care Home, in Cradley Heath, is appealing for kind-hearted people to send birthday cards to a resident who is turning 100. Roxburgh House resident Irene Weaver aged...
There are no upcoming events for Roxburgh House Care Home.
Accreditations
There are no accreditations posted yet for Roxburgh House Care Home.
Meet the Team (0)
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