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Roxburgh House Care Home

Reddal Hill Road, Cradley Heath, West Midlands B64 5JE
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Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath

Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people.

Community is a fundamental part of life at Roxburgh House. The team understand how important it is to maintain relationships with the wider community and so they regularly organise opportunities for residents to get involved, including events with local schools, charities and businesses in the...  

Care Provided by Roxburgh House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,078From £1,186
Residential Dementia CareFrom £1,078From £1,186

Contact Roxburgh House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Oldham(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)

Visiting

  • Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.

Parking

  • Onsite parking available

Roxburgh House Care Home Reviews (113)

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9.2

Roxburgh House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 7 reviews in the last 2 years. Over all time Roxburgh House Care Home has 113 reviews.

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Review from Sarah F (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

Every time I visit my mother, she is washed/clean clothes, hair brushed nice, and the staff make me and my father so welcome. We have coffee in the bistro and feel comfortable.

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Review from Naomi P (Granddaughter of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience

Can't thank Roxbourgh enough for the support and care they have given my nan and us as a family. The service provided is outstanding, and the care is priceless.

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Review from Julie C (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card
Overall Experience

My mom has recently moved into Roxburgh House. I have visited and worked in many homes over the years and have to say that this is one of the best places I could have chosen. The staff and management are fantastic and they have put my mind at rest knowing that my mom is receiving the best care she can have. The choices of food are lovely and the home is very clean. Everyone goes above and beyond to make you feel welcome.

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Review from G C (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card
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Very caring and supportive staff.

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Review from C W (Daughter of Resident) published on 30 May 2022 Submitted via Postal Card
Overall Experience

My mom is new to Roxburgh House Care Home but is really happy and feels it is the perfect place for her and she has made exactly the right choice. It's like a hotel spotless, staff are friendly and professional at all times and have a great sense of fun and humour. All good so far keep up the good work.

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Review from Robin R (Friend of Resident) published on 26 April 2022 Submitted via Postal Card
Overall Experience

This care home is a very friendly place I had only been in Roxburgh for five minutes and the staff were great offering tea and coffee. It's great to my friend in person, it's made my day. Thank you, Roxburgh.

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Review from Darren T (Son of Resident) published on 26 April 2022 Submitted via Postal Card
Overall Experience

I give Roxburgh House this rating because Roxburgh House is the best one in Sandwell as it is kept nice and clean and the staff are friendly and caring and hard working. I cannot fault them because they work hard to keep the residents well and safe. I must say the security on Roxburgh is brilliant. Please keep up the good work.

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Review from Ian G (Son of Resident) published on 17 March 2022 Submitted via Postal Card
Overall Experience

Mom is very happy in Roxburgh. She is delighted by the lovely staff, food and activities.

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Review from Jane H (Daughter of Resident) published on 17 March 2022 Submitted via Postal Card
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Mom is looked after and cared for extremely well. My mom calls the staff friends and not carers. Always plenty of food.

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Review from Clive M (Brother of Resident) published on 16 March 2022 Submitted via Postal Card
Overall Experience

We could not ask for better care for our sister. The staff are fantastic, and we can tell our sister is being looked after; she always looks clean, smart and happy. It really gives us peace of mind knowing she is well looked after knowing her condition Alzheimer's needs that extra bit of care. Thank you to everyone at the home.

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Review from Karen B (Daughter of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience

My father was treated with kindness, love and care. He said everyone was wonderful and the food was fabulous (now I have to lift my game at home)! The manager is brilliant and heads a great team. We can't thank you enough.

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Review from Patricia H (Sister-in-law of Resident) published on 3 February 2022 Submitted via Website
Overall Experience

I am extremely pleased with this care home, people are lovely, food is very good, cleanliness very good, Manager is lovely. My brother-in-law is with them for a short stay, if he needs a care home in the future I won’t hesitate to take him to Roxburgh House. Thank you for looking after him you are much appreciated.

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Review from S E (Daughter of Resident) published on 27 October 2021 Submitted via Postal Card
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Mom is happy here and well cared for. The staff are kind and caring.

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Review from Beryl H (Daughter of Resident) published on 6 October 2021 Submitted via Postal Card
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Mom has settled here nicely due to the friendly and caring staff. The home is very clean and welcoming. Mom is very happy and we can see a visible improvement on each visit.

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Review from W M (Sister of Resident) published on 6 October 2021 Submitted via Postal Card
Overall Experience

Although the reception areas and some decoration require updating, the attention to the care and support of residents really is second to none. The manager and her staff couldn't be more supportive of both residents and relatives. Her down to earth attitude to care for the elderly should be highly regarded and applauded.

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Review from Heather W (Daughter of Resident) published on 14 June 2021 Submitted via Postal Card
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Very pleased with all aspects of care.

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Review from Darren T (Son of Resident) published on 12 April 2021 Submitted via Postal Card
Overall Experience

I must say that the staff are doing a fantastic good job keeping the residents safe and visitors through this tough time. My heart goes to all of you, keep up the good work. Let God look over all of you. Many thanks.

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Review from Kerry S (Friend of Resident) published on 12 April 2021 Submitted via Postal Card
Overall Experience

From care staff to management and admin everyone is always so helpful. I can relax in the knowledge that my loved one is looked after. Also, there has been such a vast improvement in communication since the pandemic. I know the staff work very hard to not only provide care but to improve residents lives. Keep up the good work.

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Review from Andrew H (Son of Resident) published on 6 April 2021 Submitted via Postal Card
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Always a pleasure to visit. Even in these difficult times, I know and was confident my father was in safe hands.

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Review from Janet D (Daughter of Resident) published on 26 March 2021 Submitted via Postal Card
Overall Experience

This home looked after our mum with love and care, I can't fault it. They were there for her every need. The staff and manager are lovely and caring. Even though sadly, mum passed away In January 202 to Covid-19, we will be forever grateful to them for the care my mom received. I would recommend them highly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 30 May 2025

    HC-One’s Roxburgh House Care Home in Cradley Heath was filled with joy and celebration on Wednesday 28th May, as resident Irene Weaver marked her 100th birthday surrounded by family, fellow...

  • 14 May 2025

    HC-One’s Roxburgh House Care Home, in Cradley Heath, is appealing for kind-hearted people to send birthday cards to a resident who is turning 100. Roxburgh House resident Irene Weaver aged...

Upcoming Events

There are no upcoming events for Roxburgh House Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Roxburgh House Care Home.

Meet the Team (0)

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