Stanbrook Care Home

All aspects of their care are dealt with and regular visits from hairdressers, chiropodists etc are ongoing.

Congratulations to all the staff at Stanbrook Care Home on your recent visit from CQC going from needs improvement 2020 under a different manager to achieving good 2025 , well done everyone, . Thank you for the care you have provided for my Dad in the last 6 months, i am grateful for all your kindness and dedication this hasn't gone unnoticed , also thank you for making my dad's birthday a special one . Thanks again to an amazing team. Xx

Well-managed and care staff that are motivated to give their best to support the daily needs of residents. There is a good structure and consistent routine that benefits residents who are situated in the communal area. Carers and support staff organise a range of ad-hoc and organised activities to stimulate communication. Communal spaces and individual rooms are clean and well-maintained. Outdoor space has a nice little garden with a seating area and a separate indoor area for activities. There is a good dynamic between management, carers and residents and visits to residents are easily made with ample car parking and space in the communal area. From my experience, Stanbrook provides a good quality, consistent and trusted solution.

Stanbrook Care Home was adequate for my stepmother's needs but under the control of the temporary manager, it is excellent. Her needs are all taken care of. The room that she is in is clean and tidy, the bathroom is clean with all the necessary things she needs. She is clean and some of her problems seem to have disappeared. In fact, she seems reasonably content.

I have found Stanbrook Care Home to be extremely supportive in the care of my mother. Any issues have been handled swiftly, and the communication from the nurses has been without fault. All staff are approachable and kind; this has given me much-needed reassurance during a very difficult time. My mom was discharged from the hospital with complex needs, and the reassurance and support went above and beyond care. Mom liked the day staff and the owner gave so much support and advice. I couldn't have gotten this far without them - big thank you.

The home is always clean and free from bad smells and a pleasure to walk into.

He's only been in a week or so, so unsure about what activities, food etc they get up to.

There are times that there are some minor communication breakdowns between ourselves and some staff, but nothing major, and whatever this is, we are always listened to.

Like everyone else, you are apprehensive about placing a loved one into care. This can be such a distressing time for family members and also a change for the person who has to be placed into care. When my mother-in-law became a resident, I felt completely supported by the team, and they were so welcoming. The team and the manager always keep us informed of any changes or information in relation to my mother-in-law. I have found them caring and patient, and most of all, I have seen my mother-in-law become happier; she loves it at Stanbrook and loves the company of having people around her; this has been the one big change for the better. The team have put our minds at rest, and we are absolutely totally confident in the care they provide. We cannot thank them enough. I would highly recommend Stanbrook.

Very happy with the progress the care home provides, and how it has managed during the pandemic.

Although we have not been able to visit inside the care home, my mother has said it is a wonderful place with excellent staff who cater to her every need, and the food is lovely. As a family, we feel she is very well cared for. The communication between the home and the family is first class, and we feel confident in being contacted immediately should there be an issue. We are regularly updated about Mom's health and care home policies. The manageress is a fantastic asset to the home, and all the staff are friendly, approachable, 'the best' according to Mom.

Mum was transferred into Stanbrook during the covid pandemic. The family were extremely concerned as mum had been a resident in a previous home 6-months earlier where she was very frightened and unhappy. The whole family have been so pleased with the way mum has settled into Stanbrook. She is well cared for, enjoys the food, has put on a bit of weight, and most importantly is happy and not frightened any more. The staff are lovely and have gone out of their way to help during the lockdown, arranging skype calls so I can see and talk to mum. I have only been able to see the home from outside, but it looks modern, clean and bright. The home contacts me immediately if they have any concerns. It was a hard decision realising mum could no longer cope living independently, and I have viewed numerous homes before mum settling into Stanbrook. The whole family consider themselves very fortunate to have found such a caring home for our lovely mum.

I am very pleased with the care that is given. It was a very difficult decision to put my mum in care in February. She has settled very well and is happy. I think the extra company has helped her. The home rings me and email me to update me. They answer any questions I have quickly. They are very good and keeping me informed about my mum's welling being and health. It's a small care home which I like and it's great to hear that my mum is well-liked. The staff always have time to speak to me and they celebrated my mum's 80th birthday during lockdown. They send me pictures and we do video calls. They are doing a great job. I'm really happy with this care home.

It has been a very stressful time having to accept and make the decision that my father-in-law should now be in residential care. After 6 weeks in hospital, he was moved to a temporary nursing home, but social services decided it was not the right place for him and that he needed to be moved once again. Stanbrook was found for him and my husband and I visited on spec to view it and were very pleasantly surprised. The residents seemed happy and content and the staff were very helpful. My father in law has dementia which means change causes him upset and distress. He spent most of his days sat in the dark on his own. On the day he moved, I was so worried about him. But I couldn’t believe it when I walked in and there he was sat chatting away with the residents and staff, laughing and joking. He was like his old self. It brought a tear to my eye, I knew then we had brought him to the right place. The staff are great and the manager is very knowledgeable and keeps me informed.

Good. Make you feel welcome.

Very welcoming we are pleased with how our relative is being cared for.

I personally wasn’t happy with having to put my dear friend into a home when her husband was taken into hospital, but I must say, I was put at ease straight away. The way the residents are treated is amazing, and everyone is treated with respect and dignity. Different activities take place to get residents to interact with each other. The staff's patience is second to none, and nothing is to much trouble. The friendliness is brilliant, and you can see how happy my friend is being there.

A family member of mine is a service user of Stanbrook Care Home. The staff treat her with patient, dignity and utmost and individual. The staff are at hand should I have a question I need answering.

My 91-year-old father spent a week in Angel Court as an emergency when my mother, who was his sole carer, was taken into hospital.

He was perfectly happy there and well taken care of - even if staff did refuse his request for a third breakfast on the grounds it was lunchtime.

He engaged with other residents, and I saw staff being kind to him and others in a calm and professional manner.

Thank you.