Manor Road Precinct, Walsall WS2 8RF
Group: Bimla Purmah
Person in charge: Bimla Purmah (Manager)
Local Authority / Social Services: Walsall Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Parkinson's Disease • Stroke • Visual Impairment
Single Rooms: 25
Rooms with ensuite WC: 25
Weekly Charges Guide: Personal Care Single £354 – £410 (These prices are only a guideline, please contact Angel Court to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Angel Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.3 out of 10 for Angel Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Angel Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.083 for Angel Court is calculated as follows: ( (6 Excellents x 5) + (2 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 12 Ratings = 4.083
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.2 Points relating to the number of positive Reviews for Angel Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5 Target = 0.200
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
4.1 out of 5 from 1 Reviews over all timeAngel Court has a Review Score of 7.3 (7.283) out of 10 and an Average Rating of
Review submitted on 7 August 2018 from a Website Submission by Debra S (Daughter of Resident). on Tuesday 7 August 2018 . Relates to June 2018.
My 91-year-old father spent a week in Angel Court as an emergency when my mother, who was his sole carer, was taken into hospital.
He was perfectly happy there and well taken care of - even if staff did refuse his request for a third breakfast on the grounds it was lunchtime.
He engaged with other residents, and I saw staff being kind to him and others in a calm and professional manner.
How likely would you be to recommend Angel Court? Likely