Inglewood Residential Rest Home

330 Chester Road, Streetly, Sutton Coldfield B74 3ED
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9.8 18 Reviews
  • Inglewood Residential Rest Home, Sutton Coldfield
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400

These prices are only a guideline, please contact Inglewood Residential Rest Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Inglewood Residential Rest Home Ltd

Person in charge

  • Zoe Marshall (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (3)
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Inglewood Residential Rest Home Reviews (18)

9.8

Inglewood Residential Rest Home has a Review Score of 9.8 (9.817) out of 10, based on 10 reviews in the last 2 years. Over all time Inglewood Residential Rest Home has 18 reviews.

Overall Experience

  • 15
  • 3
  • 0
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Date Published

18
9
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8

Review from Chris C (Brother-in-law of Resident) published on 26 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing how they care for all the residents they have lovely activities to take part in not forgetting the kitchen staff who provide the lovely food and birthday parties everyone has ,there is also special events throughout the year there is something for everyone to take part in we
had a fabulous barbecue day last summer,and I would like to say thank you for the lovely furnishings that were put in the lounges and dining room 5 star.

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Review from A D (Daughter of Resident) published on 26 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers went over and beyond to get my mom ready for a special event. I cannot thank them enough. They are so lovely and pleasant, nothing is too much trouble. The furniture is lovely and the rooms are light and airy.

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Review from Sharon D (Great-Niece of Resident) published on 20 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are polite, welcoming, caring and keep you informed at all times. The residents are well looked after and all elements of their care and well being are addressed. The building is kept clean and tidy and is a safe and secure environment.

Reply from Zoe Marshall, Business Manager at Inglewood Residential Rest Home

Thank you so much for your kind words. We're delighted to hear that you've had such a positive experience with our team and home.Our staff take great pride in providing compassionate, person-centred care and keeping families informed every step of the way, so it's wonderful to know that has been reflected in your experience.We also work hard to maintain a clean, safe, and welcoming environment where residents feel comfortable and cared for. Your recognition of that truly means a lot.Thank you again for your support and trust.

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Review from A M (Grandson of Resident) published on 20 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are incredible with all residents and make everyone feel welcome when visiting! My grandfather was very against moving in, but with the staff's support, he has completely settled and feels completely at home.

Reply from Zoe Marshall, Business Manager at Inglewood Residential Rest Home

Thank you so much for your lovely feedback. We're so pleased that your granddad has settled in and now feels completely at home; it's always our aim to make that transition as smooth and comforting as possible. It's also wonderful to hear that you feel welcomed when visiting, that sense of openness and warmth is so important to us.Thank you again for your kind words and trust.

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Review from C T (Daughter of Resident) published on 20 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, welcoming, friendly, efficient, dedicated staff. Plenty of activities, themed decorations an absolute delight. Well-maintained and decorated. The dining room is a lovely room. Staff know each individual resident's particular needs.

Reply from Zoe Marshall, Business Manager at Inglewood Residential Rest Home

Thank you so much for your kind and thoughtful words. We're delighted to hear that you've had such a positive experience with us. Our team works hard to create a warm, welcoming environment where each resident feels valued and supported, so it truly means a lot to know this is being felt.We're especially pleased you've noticed the effort put into our activities, themed decorations, and the care we take in maintaining the home. It's all part of making Inglewood a happy and engaging place to live. Your recognition of our staff's dedication and their understanding of each resident's unique needs is greatly appreciated.Thank you again for your lovely feedback!

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Review from S B (Son of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad spent 18 months at Inglewood. Caring staff. Always did their best. It definitely improved his quality of life whilst taking away lots of pressure off the family. The management team had a clear improvement policy and invested in their staff and residents.

Reply from Zoe Marshall, Business Manager at Inglewood Residential Rest Home

Thank you so much for your thoughtful and kind words. We're truly honoured to have cared for your dad during his time at Inglewood. It means a great deal to hear that his quality of life was improved and that our support helped ease some of the pressure on your family. Our team works hard to create a warm, supportive environment, and it's wonderful to know that this was felt throughout your dads stay. Your recognition of our commitment to continuous improvement and investment in both staff and residents is deeply appreciated. Thank you again for your trust.

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Review from I P (Daughter of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since October 2024.
She is very well looked after by the Manager and her caring team; nothing is too much trouble for them. Finding residential care for a parent is a daunting task. I don't believe Mum could be anywhere better.

Reply from Zoe Marshall, Business Manager at Inglewood Residential Rest Home

Thank you so much for your lovely message. We're truly grateful for your trust and kind words. We understand how daunting it can be to find the right care for a loved one, and we're so pleased to hear that you feel confident in the care your mum is receiving. It's our privilege to look after her, and the whole team is committed to making sure she feels safe, comfortable, and valued every day. Your feedback means a great deal to us and will be shared with the team. Thank you again for your continued support.

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Review from Robert C (Son of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Small friendly home with wonderful staff. Always put the residents first. Top notch management team. Excellent food, activities etc. It is very reassuring to know my dad is so well looked after. Communications with relatives also very good

Reply from Zoe Marshall, Business Manager at Inglewood Residential Rest Home

Thank you so much for your kind words and support. We're so pleased to hear that you feel reassured knowing your dad is well cared for-it truly means a lot to our entire team. We're proud to provide a warm, friendly environment where residents come first, and we're glad you've had such positive experiences with our staff, management, food, and activities. Good communication with families is very important to us, so it's lovely to hear that this has made a difference for you. Thank you again for your trust.

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Review from Jo G (Daughter of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely helpful staff and residents, nothing is too much trouble. Crafts most days, and lovely family BBQ over the summer. Mom had a beautiful connection with the staff.
Rooms are always clean and tidy, and drinks and snacks whenever needed.

Reply from Zoe Marshall, Business Manager at Inglewood Residential Rest Home

Thank you so much for your thoughtful and heartfelt feedback. We're delighted to hear that your mom felt such a strong connection with our team-it's truly our privilege to care for her. It's wonderful to know you enjoyed the crafts, summer BBQs, and the friendly, welcoming environment. Keeping rooms clean and ensuring residents have access to drinks and snacks whenever they need them is part of our commitment to comfort and care. Your kind words mean a great deal to all of us.

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Review from J C (Daughter of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home staffed by kind, caring people and managed exceptionally well. Our mother is so cared for here.

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Review from Jane S (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in this care home for over six years and I could not be happier with the care and attention that he gets. Nothing is too much trouble for the team and his every need is met. My dad loves the food and is well-settled and happy.

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Review from Barbara P (Respite Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The patients were all treated as individuals with their own particular needs and foibles. The regular staff were worth their weight in gold. They were caring, compassionate and patient. Nothing was too much trouble. They treated patients as if they were their own families. Cooks, carers, nurses, cleaners
- all should be valued very highly.

Reply from Jacqueline Houghton, Business Manager at Inglewood Residential Rest Home

Thank you for your kind words, I am happy that you enjoyed your stay and received a good quality experience from all our staff.

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Review from M M (Relative of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing staff, did an amazing job with my nan, God bless you all who work here.
Started off as just a week but likes it that much she wants to stay longer, she has really come out of herself and looks like she's back to the old Nan.

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Review from S H (Daughter of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum feels safe and well cared for. She loves the food and the staff. She is happier than she's been for years and says it is a good thing that she moved here. Communication between the home and family is very good, and we are satisfied that she is getting the best care.

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Review from J I (Daughter of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has lived at Inglewood Residential Rest Home for nearly four years. He is very happy here. The staff are very caring and friendly. Nothing is too much trouble. The food is all home cooked and is excellent with a good choice. My father enjoys the coffee mornings and the card club. During Covid,
I was kept informed about what was happening at the home and was able to speak to my father daily.

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Review from Stephen G (Son of Resident) published on 11 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is 102 years of age, she has lived in Inglewood for 9 years. I was disappointed by the CQC rating. Mum loved her room and the garden. She has always loved food, and the presentation, cooking and quality of food at Inglewood continues to delight her. It is, however, the outstanding standard of
care by the staff which is most important to her.
On Wednesday 26/10/22, I attended the first relatives meeting since Covid ended so many events and activities. In these highly challenging times for residential care, I was impressed by the new manager's short and long-term vision for Inglewood. The refurbishment and the appointment of an activities organiser will be appreciated by the residents. The new system of monitoring and security improvements recently installed, will be appreciated by relatives. I was reassured to hear that it is the quality of care for residents that will continue to be the core value of Inglewood, the home Mum loves.

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Review from Mary H (Sister of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The respite care given to my sister was excellent. She was treated with respect and love. Nothing was too much trouble for the staff, and has missed them since coming home. She enjoyed the delicious cooked meals.

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Review from Pat H (Niece of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for several years and now my aunt is in Inglewood Care Home. Mom was very happy and well looked after so we had no hesitation in recommending the same home to my aunt and uncle. Sadly, my aunt is now on her own but is so well cared for and has a lovely group of friends. The
manager and all of her staff, have worked extremely hard during this difficult time to keep their residents safe and well and ensuring special occasions are marked and celebrated. When government & local council guidelines allow, visits have been extremely well managed to ensure the safety of both residents and visitors. My thanks to all.

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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Inglewood Residential Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Inglewood Residential Rest Home is calculated as follows: ( (99 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Inglewood Residential Rest Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Frequently Asked Questions about Inglewood Residential Rest Home

What types of Care is Inglewood Residential Rest Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Inglewood Residential Rest Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Inglewood Residential Rest Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Inglewood Residential Rest Home to the centre of Sutton Coldfield?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Inglewood Residential Rest Home to verify any information. View our terms and conditions. Inglewood Residential Rest Home has an Basic Service - more info.