I can see why the CQC report awarded The Croft an outstanding rating. First class all roundJon J(Son of Resident/Service User)
The standard of care and attention to detail is outstandingH J(Son of Resident/Service User)
I can see why the CQC report awarded The Croft an outstanding rating. First class all roundJon J(Son of Resident/Service User)
The standard of care and attention to detail is outstandingH J(Son of Resident/Service User)
The Croft is a CQC-rated ‘Outstanding’ (March 2020) care home in Wolverhampton that provides round-the-clock residential care for older people, through dedicated staff who understand how worrying it can be to ensure your loved one is well taken care of.
As soon as they arrive, your loved one will become part of the family and a member of the friendly group of residents that staff care for.
They will receive constant care...
The Croft is a CQC-rated ‘Outstanding’ (March 2020) care home in Wolverhampton that provides round-the-clock residential care for older people, through dedicated staff who understand how worrying it can be to ensure your loved one is well taken care of.
As soon as they arrive, your loved one will become part of the family and a member of the friendly group of residents that staff care for.
They will receive constant care and attention, support and companionship whilst catering for their every need and personal tastes. It doesn't matter whether you're funded privately or by social services, you'll be welcome here.
The worry that your loved one may have little quality of life will no longer be a concern. At The Croft there’s always something to join in with or someone to chat to. Even if mobility is an issue, no one is ever stuck in their room, because a new lease of life beckons! There’ll always be a member of staff ready and willing to lend a supportive hand.
Whether on a long-term basis or respite care, a friendly atmosphere instantly puts everyone at ease. The Home often holds themed shows that involve singing to old favourites, something they find to be therapeutic and which further fuels the cheerful atmosphere. You can visit your loved one at any time, you’re always welcome and your input is encouraged to ensure the care staff exceeds your expectations.
The price(s) shown are provided by the care home. Contact The Croft for full pricing details and T&Cs.
Contact The Croft to confirm what's included and get a personalised quote:
The Croft has a Review Score of 9.7 (9.705) out of 10, based on 35 reviews in the last 2 years.
Over all time The Croft has 88 reviews.
mum has now been at The Croft for 1 1/2 years and has settled in well thanks to the lovely staff and care she has received. The Croft is a very welcoming place and makes everyone feel at home. Mum is joining in with the varied activity but finds the weekends a bit quiet.
mum has now been at The Croft for 1 1/2 years and has settled in well thanks to the lovely staff and care she has received. The Croft is a very welcoming place and makes everyone feel at home. Mum is joining in with the varied activity but finds the weekends a bit quiet.
Staff are very helpful, always look after mams needs. Very pleased with the care provided.
Staff are very helpful, always look after mams needs. Very pleased with the care provided.
I feel very comfortable here at The Croft.
I feel very comfortable here at The Croft.
Activities co-ordinators are kind, caring & enthusiastic and put a great deal of thought and effort into planning enjoyable activities. They always try &...
Activities co-ordinators are kind, caring & enthusiastic and put a great deal of thought and effort into planning enjoyable activities. They always try & encourage residents to take part making residents feel included and valued.
A wonderful caring home. we are always made to feel welcome, and nothing is too much trouble. My mother-in-law is very well cared for, everyone at the home loves her and treats her like their family. Thank you all for everything you do for the residents. We are so grateful that my mother-in-law is...
A wonderful caring home. we are always made to feel welcome, and nothing is too much trouble. My mother-in-law is very well cared for, everyone at the home loves her and treats her like their family. Thank you all for everything you do for the residents. We are so grateful that my mother-in-law is so well looked after.
There is a lovely atmosphere at The Croft. Staff are caring and gentle. Daily activities are varied and interesting The meals are first class. The home is well run and we are pleased to have chosen The Croft.
There is a lovely atmosphere at The Croft. Staff are caring and gentle. Daily activities are varied and interesting The meals are first class. The home is well run and we are pleased to have chosen The Croft.
Mom has been living at The Croft for over a year now and in my opinion, she is settled and very well cared for. She has regular meals and medication and there are numerous activities. I am more than happy with The Croft and I am confident that she is in a really good place. I have no worries or...
Mom has been living at The Croft for over a year now and in my opinion, she is settled and very well cared for. She has regular meals and medication and there are numerous activities. I am more than happy with The Croft and I am confident that she is in a really good place. I have no worries or concerns with her. Please can the Internet be looked at as she now has a smart speaker but we are unable to use it. Thank you.
I would definitely not recommend this home for anyone who is already suffering dementia, based on my mother's experience in December 2025. My mother was assessed and accepted by this home as suffering mild to moderate dementia which was worse at night when she was disorientated, "leave her with us...
I would definitely not recommend this home for anyone who is already suffering dementia, based on my mother's experience in December 2025. My mother was assessed and accepted by this home as suffering mild to moderate dementia which was worse at night when she was disorientated, "leave her with us she'll be fine" were the managers parting words. We chose this home partly because it was close by within walking distance for myself and for her grandson and partly 'cus of decent reputation and a nice outside garden. After the 2nd night we were phoned at 5am in the morning (on a Sunday) to demand that she must leave immediately, they made no attempt to contact social services but left everything to ourselves to find alternative accommodating for her, they wanted her to leave immediately, they did not seem able to cope with night time confusion & wandering which affects dementia sufferers and which they were warned about and clearly did not have sufficient staff overnight.
Thank you for taking the time to share your experience. We are truly sorry that your mother's stay was so upsetting for you and your family. We understand how difficult it is to find the right care for someone you love, particularly when they are living with dementia, and we regret that your...
Thank you for taking the time to share your experience. We are truly sorry that your mother's stay was so upsetting for you and your family. We understand how difficult it is to find the right care for someone you love, particularly when they are living with dementia, and we regret that your experience caused you additional worry at an already challenging time.
Before admission, we carried out an assessment based on the information available. Unfortunately, after your mother's arrival, she displayed levels of distress that posed an immediate risk to herself, other residents and our team. It quickly became clear that we could not safely meet her needs within our home, and the decision that followed was made solely with the safety and wellbeing of everyone involved in mind.
We appreciate you sharing your feedback and would be happy to discuss your concerns further if you would like to speak with our Home Manager. We wish you and your family all the very best.
All the staff deserve praise for the kind + cheerful way they care for the residents, creating a calm + welcoming feeling at the home.
All the staff deserve praise for the kind + cheerful way they care for the residents, creating a calm + welcoming feeling at the home.
I am absolutely delighted with the quality of care my beloved Aunty receives at The Croft. She has blossomed so much since moving there and to know that she is safe, cherished and participating in such a wide range of activities is priceless to me and all her family. We could not ask for anything...
I am absolutely delighted with the quality of care my beloved Aunty receives at The Croft. She has blossomed so much since moving there and to know that she is safe, cherished and participating in such a wide range of activities is priceless to me and all her family. We could not ask for anything more for our aunt. Everything is first class... the management, staff, decor, garden; it really feels like home when you walk through the front door. Thank you to all the staff for your kindness. You are stars!
The Croft team are consistently caring, kind and friendly. The environment is welcoming, homely and very clean. The home is well lead and the staff treat the residents with dignity, respect and keep them safe. There is a good range of activities on offer and the coordinators know the residents...
The Croft team are consistently caring, kind and friendly. The environment is welcoming, homely and very clean. The home is well lead and the staff treat the residents with dignity, respect and keep them safe. There is a good range of activities on offer and the coordinators know the residents well. Lovely to hear mum is enjoying the excellent meals. Would highly recommend this care home and are grateful for the care she receives.
All staff always ready to help and assist. Lovely care home.
All staff always ready to help and assist. Lovely care home.
Excellent initial contact and care from The Croft team when mum first arrived. Very friendly and efficient staff giving mum excellent care with dignity. Good range of activities offered. Very homely setting.
Excellent initial contact and care from The Croft team when mum first arrived. Very friendly and efficient staff giving mum excellent care with dignity. Good range of activities offered. Very homely setting.
The overall service at the home is very good, the treatment to residents by the staff can't be bettered, a really friendly atmosphere everytime I visit.
The overall service at the home is very good, the treatment to residents by the staff can't be bettered, a really friendly atmosphere everytime I visit.
After working in healthcare for over 10 years and recently my grandma needing restbite at other care homes I lost all faith in a carehome for a relative until we were recommended by multiple district nurse friends to The Croft. They have changed my grandmas and my familys life. My grandma is so...
After working in healthcare for over 10 years and recently my grandma needing restbite at other care homes I lost all faith in a carehome for a relative until we were recommended by multiple district nurse friends to The Croft. They have changed my grandmas and my familys life. My grandma is so well cared for in every aspect by the most lovliest staff. The home is so well lead and the manager is the best I have come accross throughout all my carer and experiences. The home is always kept clean and smells lovely. There is activities all the time and this is the most my grandma has socialised in 10 years and families. Most importantly my grandma is safe and The Croft can 100% be trusted. Even when my grandma falls (un-avoidable unfortunately) they respond + manage so fast + effectively. Cannot thank the staff enough for what they do there!!
An excellent care home. Lovely homely environment. My mother is most happy living at The Croft.
An excellent care home. Lovely homely environment. My mother is most happy living at The Croft.
Cannot fault the care at The Croft. Everyone is so helpful and caring. The care given is excellent.
Cannot fault the care at The Croft. Everyone is so helpful and caring. The care given is excellent.
Dad has been in The Croft for two years now and we couldn't have picked a better place. The staff are wonderful, very caring and all know him well. He's well cared for and very happy what more could we ask (btw thanks to the activities team)
Dad has been in The Croft for two years now and we couldn't have picked a better place. The staff are wonderful, very caring and all know him well. He's well cared for and very happy what more could we ask (btw thanks to the activities team)
From day one the attention for my dad has been very good. I have been informed about his daily care and changed on a regular basis. All staff have been attentive with dad and he is happy to be here.
From day one the attention for my dad has been very good. I have been informed about his daily care and changed on a regular basis. All staff have been attentive with dad and he is happy to be here.
Generally excellent experience from all support for staff at The Croft. My father in law really enjoys his life at The Croft.
Generally excellent experience from all support for staff at The Croft. My father in law really enjoys his life at The Croft.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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An organist, who fulfilled his dream of performing for dancers at a town hall at the age of 99, has celebrated his 100th birthday. Bill Bickley is a resident at...
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There are currently no awards/recognitions posted yet for The Croft.
There are no accreditations posted yet for The Croft.
There are no Team Members posted yet.
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
There are 24 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Croft to verify any information. View our terms and conditions. The Croft has an Enhanced Service -what an Enhanced Service includes.