Foxland Grange

My mother has been at Foxland Grange for a number of years. Whilst it is expensive the facilities and the care is first class. I always enjoy coming to the home and meeting Oskana and her wonderful staff. They have a difficult job but always smiling and keen to talk about my mother. It is great comfort knowing that my Mother is in such capable hands,

I find that communication is very good and includes regular care need reviews for Mum and excellent two way communication with me.

The home atmosphere is welcoming and the environment clean and well maintained. The food is good with plenty of choice. There is an extensive range of activities for residents and frequent celebrations of events which this month have included World Book Day, Mother's Day & St Patricks Day relatives are always encouraged to join in.

I am particularly impressed with the connections Foxland Grange has with the wider community ranging from community choirs and local primary schools to care services such as the GP team, Chiropody and a support company.

All staff talk to you and clearly like to ask mom how she is.

A special mention for the caring and loving way my dad is looked after. It is genuine and lovely to see.

Over 3 years ago, my parents (both in their 90s) moved into a suite in Foxland Grange. Their care has been outstanding ever since, with carers treating them as they would their own families. As my mother's needs became more complex, the nursing staff were able to provide all that she needed, and she was treated with dignity, respect and most importantly, love in her final weeks. My father has now moved to a spacious single suite, and has been looked after with great care by carers, senior staff and the management team, both during the day and overnight. Thank you!

Thank you, I no longer have to worry about her welfare.

I visit every weekend to see my mum and have lunch with her. Mum is very happy at Foxland Grange. She is well looked after by the staff. All the staff care about the residents, including the cleaners and the receptionists. The food is good. The home also puts on plenty of activities for the residents.

There's always a warm welcome here, and you're made to feel at home by lovely staff. The bistro area is great and super for visits with a cafe feel, the coffee is great, and the cakes and goodies are good to have a chat with! All facilities are kept in clean and smart condition, and the style is comfy but elegant. The provision of day trips and visits is great and very much enjoyed and appreciated. Plenty of celebration days and music, which is interesting and good fun.

Communication - At times difficult as staff seem to be rushed or unavailable.

Today is Dad's birthday, and the activity team have gone above and beyond to make the room look special for him.

Both my parents have been in Foxland for almost 3 years. My mum is in a wheelchair and when we first looked round, she was amazed that 'somewhere that meets my needs could look like this'. They have brought their own furniture creating a true home and are both very happy and enjoy the wide range of entertainment and activities. We all have peace of peace of mind knowing that they are well-cared for by compassionate staff, who feel like part of the family.

I wouldn't hesitate to recommend Foxland Grange.

The family joined Mom for Christmas lunch at Foxland Grange. The whole experience was very good. Thank you.

Also jazz the customer relations manager was helpful and caring throughout and the carer who came out to visit him initially at his home also lovely and friendly and caring.! Thanks so much everyone at foxglove grange because everyone we met seemed amazing! Fiona and family x

All of the staff are very friendly and seem kind and caring. They work hard yet remain positive and happy undertaking any tasks. As a visitor it is a nice environment to walk into and its nice to know my mum is well cared for.

We always receive a very warm welcome, and all the staff are very friendly and helpful. The bistro is always welcoming with free refreshments for visitors, and the dining room always looks inviting. There are a good range of varied activities and seasonal treats. Weejly outings are on offer too.

Foxland Grange is a lovely, welcoming care home. The staff are very friendly, and there are plenty of activities for the residents to participate in if they wish. The bistro is a perfect place for a family to sit and chat with their loved ones over a cup of coffee.

Foxland is blessed with fine premises and attractive gardens. There are plentiful and varied activities for the residents to enjoy. Its greatest strength, though is the staff. They are irwariably caring, cheerful and good humoured. Nothing is too much trouble.

Overall ambience of the home is really good, the foyer always looks welcoming, staff are always polite and helpful. Mom is well cared for, and caring staff are very attentive. Room is clean and tidy. Food on the whole is good, especially when home made cakes and biscuits are on offer to residents and visitors served in the bistro. Faye and the activities team always provide excellent and various activities/trips out.

This decision has been taken due to the care and compassion shown to my mother of her own volition and is a reflection of the care she has been given by all the staff.