Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
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9.5 246 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 108 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1425
  • Self-Funded Residential Dementia Care: from £1525

In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Katy Anderson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (108)
  • Single Rooms with Ensuite Wet Room (98)

Foxland Grange Reviews (246)

9.5

Foxland Grange has a Review Score of 9.5 (9.481) out of 10, based on 58 reviews in the last 2 years.
Over all time Foxland Grange has 246 reviews.

Overall Experience
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Date Published
  • 246
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Reviewer Connection to Foxland Grange
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Total of 246, showing 21-40
Review from B A (Friend of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very friendly and helpful when I visit. Everywhere is spotlessly clean and everything seems to be perfect. All the residents appear to be very happy and content.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. We strive to do our utmost to ensure Residents are happy and content. We pride ourselves on keeping all areas clean and tidy. Thank you for taking the time to comment, your opinion is valued.

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Review from S E (Friend of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant atmosphere on arrival. Helpful reception. My friend seems to be struggling at present, adjusting to becoming a permanent resident.
We had a lovely hour together and was very good to talk and covered a wide range of topics.
The main downside of the visit was the loud intrusion of the
call signals. I appreciate this has to be a way of alerting the staff but the alarm noise was very intrusive.
Reply from Samantha Debenham, Reviews Team at Foxland Grange

Thank you for your review, I'm pleased to hear your comments about the atmosphere and welcome at Foxland Grange. I'm sorry to hear about the call bells and the noise that they make. We have this system to ensure that the team are alerted to calls made by residents when they require assistance - however, we are working on improving this system, which will hopefully make it a little less noise-intrusive in the future.

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Review from H P (Grandson of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Friendly and helpful staff. Many of the carers have strong and positive bonds with my nan. Certain staff go above and beyond in their care for her.
There has been occasions however where carers haven't carried out their routine checks and my nan has been left waiting to go to the loo or has risked
going alone. Despite this, the care is generally good and my nan's experience is positive.
Reply from Samantha Debenham, Reviews Team at Foxland Grange

Thank you for your lovely review and wonderful comments about our care team. In regards to the routine checks, we will raise this with the care team to make sure proper procedures are always being followed however, if she needs assistance at any time (and not just during checks), there is always someone on hand to help. I know some residents are sometimes reluctant to disturb the team, but that's what we, and the call bells, are here for, also make sure all residents are aware of this, and that we are happy to support them at any time. Thank you again, and please do let us know if you have any comments, concerns or feedback now or in the future, and we'll be happy to help.

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Review from A E (Son of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad spent his final 2 and a bit months at Foxland's and despite being towards the end of his life he 'lived' his final few weeks so well, due to the amazing care that he received from all of the staff. He was treated with care and dignity and the staff got to know him. He was very happy and had the
best quality of life he had for some time. Thank you all so much for all that you did for Dad.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. Team Members at Foxland Grange aim to give residents the best quality of life. It is so lovely to hear that Foxland was able to support your loved one for palliative end-of-life care. We appreciate your comments - thank you.

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Review from R K (Stepson of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an efficiently run and well staffed establishment, and personnel employed here are well motivated and trained, and go the extra mile for their residents and families. The hygiene and catering standards by comparison with other care homes are extremely high, although this is entirely commensurate
with costs.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment, Team Members do go above and beyond at Foxland Grange to ensure the highest quality of care for your loved ones. Foxland are passionate about food and it is lovely to hear your opinion on this. Our team members work hard to ensure residents and family members feel part of our Foxland Family.

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Review from I S (Son of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always got a warm welcome and all staff make an effort to acknowledge residents and visitors. The care and facilities are really good and there are always activities going on. Food is good and there is an opportunity to comment and make comments on it and hopefully, the comments are taken on board.
Overall the home has been and continues to be very good for my mom.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for the lovely comment. Foxland Grange enjoys arranging activities for residents and seeing personal activities unfold for individual residents. Food is freshly cooked and 5* hygiene and a friendly dining experience. Team Members enjoy the interaction with Residents, Families and Professionals visiting. Thank you for taking the time to comment, your opinion is valued.

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Review from P T (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff providing excellent care. Safe environment.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. Foxland Grange have a fantastic team with wonderful residents.

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Review from R B (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has a friendly atmosphere. Welcoming to visitors. Staff are friendly and helpful. The food is good, not too fancy.
My mother is well looked after and never feels she is a nuisance, always well respected.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you so much for your lovely comments. Foxland encourages all residents to ask for help when needed, but for those who shy away from help, the person-centred care plans encourage team members to act accordingly. Freshly cooked food on site is very important to us and your feedback is much appreciated.

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Review from P P (Friend of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After renewing and visiting many care homes for my mother, aunt and friend, I have yet to find one better than Foxlands. The care is second to none with the resident always first, where else can you visit a Bistro? The ambience on entering Foxlands is both welcoming and aesthetically pleasing. I would
recommend for both nursing and care.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comments. It is greatly appreciated to read that Foxland Grange is welcoming and the care is better than anywhere else you have visited. Foxland Grange strives to do their very best to ensure the best quality of life for all residents.

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Review from R H (Son of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice staff and comfortable surroundings. Made to feel very welcome.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. It is fantastic to read you have had a positive experience with Foxland Grange. Foxland Team members aim to give a warm welcome to all who visit.

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Review from J M (Son of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, very caring and attentive.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. It is valuable to read your opinion of Foxland Team Members - your comment is very much appreciated.

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Review from A M (Son of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well looked after. Staff are friendly and welcoming. Residence is clean and tidy. There are regular activities. We are happy with the care provided. Thanks.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for the lovely comment. Team Members work hard to ensure a positive atmosphere and a tidy environment. Thank you for taking the time to leave us a valued review.

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Review from M D (Son of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
While Mum is generally happy living at Foxland Grange there have been a number of basic aspects of her care which have not been specific to her needs e.g not checking hearing aids, not cutting up her food in a way she can eat it, not helping her clean her nails, items of clothes being damaged etc.
However,
I am pleased to say that having highlighted these shortcomings to the staff and to management, there has been a vast improvement and the family are pleased with the changes.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. When residents first arrive at Foxland Grange it is a time for us to get to know their specific routines as well as a resident getting to know our routine. Foxland Team Members work hard to give residents the best outcome and it is lovely to hear Team Members and Management have fulfilled the right changes and will continue to work with residents and families to give the best quality of life.

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Review from A R (Friend of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round experience.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment, it is very much appreciated.

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Review from S G (Son of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful whenever I visit and nothing is too much of an issue. I feel staff are very considerate and caring to all residents.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. Foxland have a fantastic team and it is lovely to read you have seen this on your visits.

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Review from S C (Son of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has made excellent progress since he came to Foxland, regaining his self-confidence.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

This is lovely to hear. Thank you for your lovely comment. Foxland aims to give the best quality of life to all residents.

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Review from A S (Relative of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Nice ambience. Good level of service.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment it is very much appreciated.

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Review from S P (Son of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well looked after and the carers and indeed all the staff are really pleasant, and do their best to make our family experience the best it can be.
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Review from T R (Friend of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff all seem to be so kind.
Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. Foxland work hard to ensure the right team members are part of our team for that fantastic family feel.

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Review from A R (Daughter of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and facilities seem to have improved.
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Current Review Score: 9.5 (9.481)

Overview of Review Score

The Review Score of 9.5 (9.481) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.481 for Foxland Grange is calculated as follows: ( (389 Excellents x 5) + (239 Goods x 4) + (52 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 684 Ratings = 4.481
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Katy

Katy Anderson

Job Title: General Manager Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Foxland Grange to verify any information. View our terms and conditions. Foxland Grange has an Enhanced Service - more info.