Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
Review Us
9.6 251 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.
Show Foxland Grange on the Map

Care Provided by Foxland Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 108 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1525
  • Self-Funded Residential Dementia Care: from £1620
  • Self-Funded Nursing Care: from £1790
  • Self-Funded Nursing Dementia Care: from £1885
  • RESPITE Self-Funded Residential Care: from £1830
  • RESPITE Self-Funded Residential Dementia Care: from £1944
  • RESPITE Self-Funded Nursing Care: from £2148
  • RESPITE Self-Funded Nursing Dementia Care: from £2262

In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements.

Contact Foxland Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Foxland Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Katy Anderson (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (108)
  • Single Rooms with Ensuite Wet Room (98)

Foxland Grange Reviews (251)

9.6

Foxland Grange has a Review Score of 9.6 (9.554) out of 10, based on 58 reviews in the last 2 years.
Over all time Foxland Grange has 251 reviews.

Overall Experience
  • 169
  • 70
  • 11
  • 0
  • 1
Date Published
  • 251
  • 8
  • 15
  • 58
  • 193
Reviewer Connection to Foxland Grange
  • 85
  • 44
  • 29
  • 19
  • 13
  • 7
  • 7
  • 6
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 251, showing 21-40
Review from Veronica R (Daughter of Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring and loving environment for my mother with attention to her needs and activities provides stimulation and entertainment. Prompt response to our request for attention to the service in her room and for the laundry of her clothes. Very satisfied with the care of our mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T J (Friend of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good. Food not quite as good as when here before.
Reply from Samantha Debenham, Reviews Team at Foxland GrangeThank you for your feedback and scores, we're very pleased to hear you're happy with Foxland Grange. In regards to the food here, we'll always do our best to make everyone as happy as possible as we realise how important dining is. Well raise this with our Chef and his team, but if there are any specific changes/things you'd like to see added to the menu, please do let us know and we'll do our best to help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T P (Friend of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a pleasant experience. Staff are very friendly and approachable. My friend seems very well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally M (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, Mom is very happy but she does find the food very hit and miss. Sometimes the basics are cooked very poorly.
Reply from Samantha Debenham, Reviews Team at Foxland GrangeThank you for your review, were really pleased to hear that you Mom is happy at Foxland Grange. We will pass your feedback onto the Chef and his team, but if there are specific elements that are not quite cooked to your mom's liking, please do let us know and we can look into this for you (we do find that sometimes not all residents agree on how they like things cooked, for example some prefer their vegetables more al dente than others, but well always do our best to make everyone as happy as possible as we realise how important dining is.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary F (Respite Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering we were very impressed by the spaciousness and warm atmosphere, most aspects were excellent, the very helpful carers, the facilities and the varied interests and activities. There was a good variety of food but it wasn't always well cooked. The evening meal was too early for me so I had
to have cheese and biscuits every day in order to eat later. My room wasn't cleaned every day and the bathroom rubbish was only removed when I asked. Apart from these slight niggles I've enjoyed my stay immensely and hope to return next Christmas.
Reply from Samantha Debenham, Reviews Team at Foxland GrangeThank you very much for your review. I was really happy to see your high scores and read your kind comments, particularly for the care and atmosphere at Foxland Grange. I do note that there were a couple of things we could have done differently to improve your stay, and I hope if we are able to welcome you back for another stay with us, that we can put these right for you. Please also do always feel welcome to pop in at any time for a cup of tea and cake in the bistro or for one of our free community events.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B A (Friend of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very friendly and helpful when I visit. Everywhere is spotlessly clean and everything seems to be perfect. All the residents appear to be very happy and content.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comment. We strive to do our utmost to ensure Residents are happy and content. We pride ourselves on keeping all areas clean and tidy. Thank you for taking the time to comment, your opinion is valued.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Friend of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant atmosphere on arrival. Helpful reception. My friend seems to be struggling at present, adjusting to becoming a permanent resident.
We had a lovely hour together and was very good to talk and covered a wide range of topics.
The main downside of the visit was the loud intrusion of the
call signals. I appreciate this has to be a way of alerting the staff but the alarm noise was very intrusive.
Reply from Samantha Debenham, Reviews Team at Foxland GrangeThank you for your review, I'm pleased to hear your comments about the atmosphere and welcome at Foxland Grange. I'm sorry to hear about the call bells and the noise that they make. We have this system to ensure that the team are alerted to calls made by residents when they require assistance - however, we are working on improving this system, which will hopefully make it a little less noise-intrusive in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H P (Grandson of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Friendly and helpful staff. Many of the carers have strong and positive bonds with my nan. Certain staff go above and beyond in their care for her.
There has been occasions however where carers haven't carried out their routine checks and my nan has been left waiting to go to the loo or has risked
going alone. Despite this, the care is generally good and my nan's experience is positive.
Reply from Samantha Debenham, Reviews Team at Foxland GrangeThank you for your lovely review and wonderful comments about our care team. In regards to the routine checks, we will raise this with the care team to make sure proper procedures are always being followed however, if she needs assistance at any time (and not just during checks), there is always someone on hand to help. I know some residents are sometimes reluctant to disturb the team, but that's what we, and the call bells, are here for, also make sure all residents are aware of this, and that we are happy to support them at any time. Thank you again, and please do let us know if you have any comments, concerns or feedback now or in the future, and we'll be happy to help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A E (Son of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad spent his final 2 and a bit months at Foxland's and despite being towards the end of his life he 'lived' his final few weeks so well, due to the amazing care that he received from all of the staff. He was treated with care and dignity and the staff got to know him. He was very happy and had the
best quality of life he had for some time. Thank you all so much for all that you did for Dad.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comment. Team Members at Foxland Grange aim to give residents the best quality of life. It is so lovely to hear that Foxland was able to support your loved one for palliative end-of-life care. We appreciate your comments - thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R K (Stepson of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an efficiently run and well staffed establishment, and personnel employed here are well motivated and trained, and go the extra mile for their residents and families. The hygiene and catering standards by comparison with other care homes are extremely high, although this is entirely commensurate
with costs.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comment, Team Members do go above and beyond at Foxland Grange to ensure the highest quality of care for your loved ones. Foxland are passionate about food and it is lovely to hear your opinion on this. Our team members work hard to ensure residents and family members feel part of our Foxland Family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I S (Son of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always got a warm welcome and all staff make an effort to acknowledge residents and visitors. The care and facilities are really good and there are always activities going on. Food is good and there is an opportunity to comment and make comments on it and hopefully, the comments are taken on board.
Overall the home has been and continues to be very good for my mom.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for the lovely comment. Foxland Grange enjoys arranging activities for residents and seeing personal activities unfold for individual residents. Food is freshly cooked and 5* hygiene and a friendly dining experience. Team Members enjoy the interaction with Residents, Families and Professionals visiting. Thank you for taking the time to comment, your opinion is valued.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P T (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff providing excellent care. Safe environment.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comment. Foxland Grange have a fantastic team with wonderful residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has a friendly atmosphere. Welcoming to visitors. Staff are friendly and helpful. The food is good, not too fancy.
My mother is well looked after and never feels she is a nuisance, always well respected.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you so much for your lovely comments. Foxland encourages all residents to ask for help when needed, but for those who shy away from help, the person-centred care plans encourage team members to act accordingly. Freshly cooked food on site is very important to us and your feedback is much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P P (Friend of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After renewing and visiting many care homes for my mother, aunt and friend, I have yet to find one better than Foxlands. The care is second to none with the resident always first, where else can you visit a Bistro? The ambience on entering Foxlands is both welcoming and aesthetically pleasing. I would
recommend for both nursing and care.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comments. It is greatly appreciated to read that Foxland Grange is welcoming and the care is better than anywhere else you have visited. Foxland Grange strives to do their very best to ensure the best quality of life for all residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R H (Son of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice staff and comfortable surroundings. Made to feel very welcome.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comment. It is fantastic to read you have had a positive experience with Foxland Grange. Foxland Team members aim to give a warm welcome to all who visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Son of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, very caring and attentive.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comment. It is valuable to read your opinion of Foxland Team Members - your comment is very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Son of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well looked after. Staff are friendly and welcoming. Residence is clean and tidy. There are regular activities. We are happy with the care provided. Thanks.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for the lovely comment. Team Members work hard to ensure a positive atmosphere and a tidy environment. Thank you for taking the time to leave us a valued review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Son of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
While Mum is generally happy living at Foxland Grange there have been a number of basic aspects of her care which have not been specific to her needs e.g not checking hearing aids, not cutting up her food in a way she can eat it, not helping her clean her nails, items of clothes being damaged etc.
However,
I am pleased to say that having highlighted these shortcomings to the staff and to management, there has been a vast improvement and the family are pleased with the changes.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comment. When residents first arrive at Foxland Grange it is a time for us to get to know their specific routines as well as a resident getting to know our routine. Foxland Team Members work hard to give residents the best outcome and it is lovely to hear Team Members and Management have fulfilled the right changes and will continue to work with residents and families to give the best quality of life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A R (Friend of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round experience.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comment, it is very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Son of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful whenever I visit and nothing is too much of an issue. I feel staff are very considerate and caring to all residents.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for your lovely comment. Foxland have a fantastic team and it is lovely to read you have seen this on your visits.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.554)

Overview of Review Score

The Review Score of 9.6 (9.554) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.554 for Foxland Grange is calculated as follows: ( (425 Excellents x 5) + (211 Goods x 4) + (45 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 682 Ratings = 4.554
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 55 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (101)

Meet the Team (1)

Katy

Katy Anderson

Job Title: Home Manager Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Foxland Grange to verify any information. View our terms and conditions. Foxland Grange has an Enhanced Service - more info.