Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
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9.5 246 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 108 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1425
  • Self-Funded Residential Dementia Care: from £1525

In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Katy Anderson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (108)
  • Single Rooms with Ensuite Wet Room (98)

Foxland Grange Reviews (246)

9.5

Foxland Grange has a Review Score of 9.5 (9.481) out of 10, based on 58 reviews in the last 2 years.
Over all time Foxland Grange has 246 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Foxland Grange
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Total of 246, showing 61-80
Review from H B (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very well designed and maintained premises. Staff very pleasant, kind and empathetic. Plenty of activities for residents, who are encouraged to participate, e.g. 'beach day' and 'craft exhibition', which were very successful due to very good planning plus good weather!
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Review from Angela E (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom has been a resident for five years and her overall experience has been a very happy one. The care team really do become dear friends, who are always happy to give a friendly smile and a hug. They sometimes could do with having extra staff on during the day, as it has seemed to be understaffed
over the last few months. Maybe not as efficient as previously.
Reply from Samantha Debenham, Reviews Team at Foxland Grange

Thank you for your lovely review and comments about our team, which I know they’ll be incredibly happy to hear. Just to reassure you, we always make sure that we have the right numbers of colleagues on hand, both throughout the day as well as the night, seven days a week, to ensure that we always deliver the safe, high quality care that we’re known for. When you visit, you may not always see every team member, especially during the day when there’s lots going on, as some may be delivering personal care in a resident’s room, helping assist with or get residents to or from an activity, or elsewhere with residents in the building, such as supporting them to enjoy the lovely garden or get a cup of tea in our bistro. Thank you again for your kind words and please do let us know at anytime if you have any questions, comments or suggestions and we’ll always be here to help.

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Review from Elizabeth S (Daughter of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent the day visiting my Mum who is having respite care at Foxland Grange. We had a lovely lunch together in the separate dining room and were well looked after. Mum has been made to feel very welcome and is being very well looked after. Thank you!
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Review from K R (Granddaughter of Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Foxland Grange is everything you pray for in a residential home. The staff genuinely do care and more importantly so do management. They ensure the focus is on treating each resident as an individual and meeting those needs. There is always something for them to do. Activities and trips vary to make
sure there is something for everyone. My grandfather is treated with so much respect and dignity even when his illness sometimes prevents him from treating others the same way. Every member of staff is amazing and there are so many staff members that everyone is well looked after. The food is fantastic and they are offered so much choice, and can request things that aren't on the menu if they fancy something else. As a family member I feel welcome and heard by whoever I approach and actions happen quickly. It is a safe space for all. I hope I am fortunate to find myself somewhere like this if I ever need it.
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Review from L B (Daughter of Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent friendly service and delicious lunch
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Review from C S (Mother-in-law of Resident) published on 30 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for making us feel welcome.
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Review from S B (Brother of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely welcome, all staff attentive and helpful.
Everywhere is exceptionally clean.
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Review from J R (Wife of Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has frontotemporal dementia and has been a resident at Foxlands for over three and a half years. Over that time his care needs have been constantly changing. These have been met by a team of excellent carers. This has been a very difficult time for me also and all the staff have helped me
greatly to cope with what can best be described as a living bereavement. I would recommend Reminiscence to any family. A big thank you Foxlands.
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Review from Helen J (Daughter of Resident) published on 15 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving in nearly a year ago, both Mum and I have been very happy and satisfied with the care she has received. All the staff, without exception, have been friendly, helpful and caring. She receives regular visits to her room to make sure she is ok and they all know her by name. She regularly partakes
in the activities which she enjoys and the food is good quality with a varied and nutritious menu.
The rooms as well as common areas and gardens are well-maintained and kept clean.
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Review from C T (Daughter of Resident) published on 15 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We happened to visit Mum on the morning of a visit by Kim who gives a concert of wartime and contemporary songs backed by his own pre-recorded backing tracks. Mum was totally enthralled by the music, and Kim’s delivery, along with just the right amount of humour, were a delight to experience. Mum and
I even had a dance together - priceless. Mum has recently moved to the calmer Reminiscence wing of Foxland Grange and has settled in really well with the assistance of all of the supportive Care staff.
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Review from Josie S (Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived at Foxland Grange for one and a half years. The carers and medical staff are excellent. The personnel and medical care I have received are excellent. This is my home now - I have a lovely room with a lovely view from the windows. The activities provided are great, something for everybody.
The food, on the whole, is good, some days better than others, but a good choice. This is a nice place to call home.
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Review from Mark G (Son of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident for nearly 4 years after the passing of my mother, initially with the challenges of my Dad wanting his old life back. First impressions were of a 5-star hotel and fondly remember how the staff went out of their way to ease Dad's transition and make him welcome and comfortable.
Now it is like an extended family. I cannot praise the staff highly enough, the care, attention and in particular the respect they always give Dad never fails to impress me, which we witness every visit with other residents. Seeing Dad regularly sharing a laugh and joke with the staff is fantastic. The staff are always so friendly and welcoming when we visit, you genuinely feel that nothing is too much trouble. The activities team are brilliant, with always lots happening, trips, games and my Dad's personal favourite, singing. My son recently volunteered to help with the activities to aid his application for medicine at University but so enjoyed it that he has extended his placement.
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Review from Jennifer P (Daughter of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Foxland Grange Care Home for a year, I am very pleased with the care and nursing she has received during her stay. All the staff are excellent, kind, caring and professional. I live overseas and it is a great comfort to me to know she is so well looked after. The staff have also
been very kind and supportive to me personally as well as to my mother.
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Review from Nicola F (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a lovely lunch in the private dining room, the food was delicious and we were really looked after. All the staff are so friendly and helpful and nothing is too much trouble. Foxland Grange has a lovely, welcoming atmosphere and everything is spotlessly clean. Mum's room is light, airy, spacious
and very comfortable.
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Review from Ann S (Daughter of Resident) published on 8 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing the right Care Home for your relative is a huge responsibility. Foxland Grange Care Home has lived up to our expectations in every way.
Mum is happy, settled and very well cared for. Foxland Grange is well led and all the staff are kind, caring and professional. It is truly a team enterprise,
nothing is too much trouble and who ever you speak to takes responsibility to answer your question.
Add into this, good quality nursing care when needed and integration with local health care services. Foxland Grange offers a service which is certainly not found everywhere.
The home services and admin staff also play a significant role in welcoming and supporting relatives. We recently enjoyed restaurant quality food and service at family lunch in the Foxland private dining room.
The home environment is comfortable and inviting and the range of activities offered impressive.
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Review from Philip W (Nephew of Resident) published on 18 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Christmas Day was very special, thanks to all the staff at Foxland Grange. Your support is much appreciated.
Reply from Chelsea May, Manager at Foxland Grange

Hi Philip, thank you for your recent review. We agree Christmas Day was a very joyous occasion and we were so pleased to be able to welcome families into the community to share it with the residents, staff and volunteers. Kind Regards,
Foxland Grange.

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Review from J J (Daughter-in-law of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We joined my mother-in-law for Boxing Day lunch, and what a lovely time we had! The food was delicious, and the staff were all so friendly and welcoming. Thank you, Foxland Grange, for a great Boxing Day. We all enjoyed it! (It was so nice to actually spend a long time with our mum and taste the menu).
Reply from Chelsea May, Manager at Foxland Grange

Hi J J, thank you for reviewing us here at Foxland Grange. We are so pleased you enjoyed Boxing Day with us last year and got to sample the food we offer residents within the community. Regards, Foxland Grange.

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Review from Anne R (Daughter of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have just joined Mom for lunch in the private dining room as a family. This has been a lovely time for us all. The food and service were fantastic, and the ambience created by the pianist was delightful. Thank you to all the staff and residents that have made Mom feel so welcome and comfortable since
arriving.
Reply from Chelsea May, Manager at Foxland Grange

Hello Anne, thank you so much for taking the time to leave us a review. We are very proud of our dining facilities and food here at Foxland Grange, so it is wonderful to read they were enjoyed by your family. Kind Regards, Foxland Grange.

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Review from P S (Son of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Unfortunately, very disappointed with the care given to my late mother. Having been assessed prior to moving into the home, there didn't seem to be appropriate thought in terms of her needs (very poor mobility and pain management).
Don't think it is the best type of facility if someone needs more than
very basic care.
Very nice setting, rooms of a good standard, and the food certainly looked nice but unfortunately, my mother was not in a position to enjoy this.
Reply from Samantha Debenham, Personal Assistant at Foxland Grange

Please accept our condolences. Although we always conduct detailed assessments prior to any resident joining us, on rare occasions, there may be hidden underlying conditions that neither the individual or their family are aware of, that are not obvious or visible. Unfortunately in your mother’s case, her decline had started before she joined us and sadly we were unable to improve her condition, despite involving external agencies to help identify the reasons behind her health problems and build a management plan for her care as soon as we could. I’m very proud of the team at Foxland Grange who always work hard to support residents and their families. I understand this is a very upsetting time for you, and please know that if you have any questions or queries about your mother’s care and time with us, our door is always open

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Review from D S (Sister of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have always been extremely helpful whenever I visit.
Nothing too much trouble.
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Current Review Score: 9.5 (9.481)

Overview of Review Score

The Review Score of 9.5 (9.481) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.481 for Foxland Grange is calculated as follows: ( (389 Excellents x 5) + (239 Goods x 4) + (52 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 684 Ratings = 4.481
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Katy

Katy Anderson

Job Title: General Manager Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Foxland Grange to verify any information. View our terms and conditions. Foxland Grange has an Enhanced Service - more info.