






MHA Waterside House provides residential and dementia care for up to 60 residents within a comfortable and accessible living environment. Located just a short distance from Wednesfield shopping centre and Bentley Bridge retail park, with scenic spots like the nearby canal adding to its appeal. The home is made up of four distinct wings—Bluebell, Primrose, Magnolia, and Heather—each featuring en-suite rooms, lounges and shared dining areas.
The landscaped gardens offer...
Care Provided by Waterside House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Waterside House for full pricing details and T&Cs.
Contact Waterside House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Waterside House Reviews (60)
Waterside House has a Review Score of 9.9 (9.916) out of 10, based on 27 reviews in the last 2 years.
Over all time Waterside House has 60 reviews.
I moved my mum to Waterside House just under a year ago from another home where she was declining. Since then, she has been at Waterside House she is a different person. She is far happier; she smiles and laughs again. She has gained weight and generally looks, feels, and acts better than she did before she came. The love and care shown by all staff at Waterside House is superb. They make time for my mum, and the activities they offer are wonderful. I wish I had found Waterside House sooner; they are a shining example of how her care should be given.
After working at Bloxwich hospital for 8 years Waterside is the best place I have come across, staff are 1st class.
The home is wonderful very friendly and welcoming both my great grandparents are residents and I've never seen them happier. They take good care of them and I wouldn't trust anyone else better for the job
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
Great work by all the staff who are always friendly and helpful when we visit.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
Mom has been looked after wonderfully with kindness and compassion. Staff are wonderful and always have time to help with anything they can. Moms room is always kept very clean and she loves the good variety of meals, especially the puddings.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
Staff are always approachable and willing to listen. Carers are kind to residents and helpful when approached.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
Management is very approachable and will listen to any concerns. Relatives are welcomed to visit and stay with their loved one any time of day.
Meals are well balanced and always plenty, activities are very well organised and well attended.
I am so pleased my husband is a resident at this home.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
Mum moved here 6 months ago and the change we've seen in her is amazing. Not only is she obviously healthier and happier - she has also regained her confidence and cheeky sense of humour. The staff here are all incredible. They consistently display genuine kindness and compassion; have time to spend with mum; and bring fun and joy into her life. The programme of activities is interesting, engaging, and accessible to all; and the food is great. I have also received support whenever I've asked for guidance or advice. I just wish we had found Waterside House sooner!
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
Can't speak highly enough of Waterside, Staff are wonderful throughout from catering, housekeeping, care staff, entertainment staff and management. Care is excellent. Facilities are really good, the home go out of their way to make sure residents needs are met. Feels like home from home.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
Mom is very happy at Waterside House the staff from the cleaners to seniors go above and beyond. Its not just a job they all care about each individual resident. The vicar especially Dawn goes out of her way to bring peace to my mom.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
Waterside House is clean and welcoming. The staff are kind caring and friendly. We feel part of a family where staff always have time for a chat. Also, if we need anything for our mom, the staff is always there to help. This included the kitchen staff, domestic staff, senior staff, cares, hairdresser and Pastor. We also have a family meeting monthly.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
I am 100% happy with Waterside House
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
The home that my friend's in Waterside House is the best home all the staff and especially the entertainment staff are exceptional. Always ready to help if needed. Very caring and compassionate.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.
A fabulous, thoughtful Father's Day get-together - very special. We could do this. The staff are amazing, caring and make such a big effort. Thanks
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.
Brilliant care home all management and staff are a pleasure to meet. meals and snacks good. cleanliness is brill, activities and entertainment is spot on, really happy my father is a resident there and feel 100% that he is being cared for. Keep up up good work.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.
Very welcoming & nothing too much trouble.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.
Since Mom has been in Waterside, she has become more related and is a joy to visit.
Thank you so much for your care and attention.
My wife was placed in Waterside House in September 2023 following a massive stroke which severely impaired her ability to communicate. From the moment she arrived she received wonderful care form all the staff from the home manager to the most junior carer. She was at times exceedingly difficult to care for, times when the staff showed her love patience and care for beyond what could be expected. The atmosphere of Waterside is one of love in everything they do, you feel it from the moment you walk into the home. That atmosphere of a second home is created by the dedicated staff who work tirelessly to maintain standards and make residents happy in what is a difficult period of their lives.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.
When I visit my sister at the care home she always appears well cared for. The staff are always pleasant and approachable. The rooms are always tidy and there is a pleasant atmosphere.
Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.
An excellent care home in a purpose-built building for residents with dementia. Staff are hardworking and very caring. The management are always available to listen and to act on any requirements. The chaplain is very kind and actively involved with the community to meet any faith or emotional support needs. I would highly recommend this care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Waterside House.
Accreditations
There are no accreditations posted yet for Waterside House.
Meet the Team (1)

Caroline Griffiths is the dedicated care home Manager at MHA Waterside House, bringing over 30 years of experience in the care sector. For the past three years, she has led the team at Waterside House with warmth, empathy, and a deep-rooted passion for person-centred care. Caroline’s extensive experience has shaped her into a compassionate and proactive leader who strives to create a supportive, homely environment where residents are treated with dignity and respect.
Her commitment to making each day meaningful for those who have faced life’s challenges is at the heart of her approach. Outside of her role, Caroline enjoys spending quality time with her husband, two children, and grandchildren, as well as indulging in long walks and shopping.
Frequently Asked Questions about Waterside House
What types of Care is Waterside House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Waterside House have?
There are 60 Single Rooms.
What are the Facilities & Services at Waterside House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Waterside House to the centre of Wolverhampton?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waterside House to verify any information. View our terms and conditions. Waterside House has an Enhanced Service -more info.