Brambles Residential Care Home

Thanks to everyone involved.

My mum has been here four years and her care has always been very good. She is probably one of their more difficult residents as she refuses to join in. She complains to me but in conversation with her carers, is seems unfounded. They are working hard to get her out of her room and after all these years seem to have at last succeeded! Well done!

Mom has a pleasant room with a nice garden view and en-suite wet room. Staff are always helpful and Mom is well cared for.

The residents were having a lovely time playing skittles today. They were clapping and joining in the fun.

When I visited before Christmas they were all playing cards which was also very good.

If and when we may have concerns ie healthwise we can approach the staff, with the knowledge that something will be done. We as a family find that comforting and thank you for that.

Gardens are nice

Mo mother came into the home after breaking her hip. The first month was difficult but staff encouraged her to get up and about. For 6 months she had a lovely time, making friends and really enjoying life again. Sadly she was diagnosed with aggressive cancer 4 weeks ago. The staff were brilliant in their care for these last weeks making her as comfortable as possible during the time. I couldn't fault them at all in the care they gave her.

As my mum has lost her sight now, Brambles Residential Care Home were very caring, understanding and helpful. Sadly not the experience she had a year ago staying elsewhere. Thank you :)

When mom first went into Brambles Residential Care Home she has been diagnosed with dementia 2 years before and had just left hospital after having pneumonia which she nearly died from so when she went into Brambles Residential Care Home she was still recovering and was still quite poorly but thanks to the staff she slowly got better and now 2 1/2 years later she is physically healthy and loves her life in Brambles. This year she celebrated her 90th birthday I can't thank the staff enough for putting the life back into mom and the sparkle back in her eyes.

My brother continues to be treated with kindness and care for his well-being. Support is good, in the context of staff who have many demands on their time. Of particular note is the increased level of activities undertaken for and with residents over the last few months, the good results of which are clear.

Mom has received excellent care at Brambles Residential Care Home. She has a lovely room which has been nicely decorated and is kept lovely and clean. The care she receives is excellent and very attentive. Any issues that mom has are acted on very quickly - recommended.

As always facilities and quality of care are a credit to efficient management and hardworking staff.

Perhaps a notebook in mothers room where staff and family can write to each other to aid communication?

Care home excellent. Staff friendly and helpful. Resident well looked after. Nothing was too much trouble for the staff.

Home from home delightful staff very attentive. Happy my mum is taken care of here at Brambles Residential Care Home. The fridge on the 2nd floor is past its sell by date.

Mom's care was excellent and the carers listened to her needs and spoke to her in a relaxed and compassionate way. She made friends with residents and go on with all staff. At times I felt there should be another carer on duty as staff seemed rushed in trying to complete all their duties.

The kindness and care I have and do receive are everything anyone in need could hope for. Every member of staff check to see if there is anything I need. I cannot find the right words to thank them or show how much it means that they really do care.

Mum is so happy at The Brambles, she has settled well and has been cared for brilliantly by everyone a the home. There is only one word to describe how I personally feel about the level of care and attention that mum gets. EXCELLENT!!

I have been here since December 2015, the whole service is excellent, I have been treated with dignity and respect, the care and all the teams have been excellent. I have no complaints. I am happy to recommend the home. It's really lovely.

My father has recently gone through the process of beginning a permanent resident at The Brambles. During this harrowing time the manager has been exemplary in her support and compassion. The care staff have gone the extra mile in supporting my father with great compassion, empathy and humour. This level of care has also been extended to the rest of the family and we have been welcomed into The Brambles family with warmth. Communication and sharing of information has also been very good and I feel a valued partner in the care my father receives.