Breach House

Holy Cross Lane, Belbroughton, Stourbridge DY9 9SP

Owner: Golden Age Care Ltd

Person in charge: Charmaine Ince (Care Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages from 65 to 100.

Single Rooms: 26

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £650 – £750 (These prices are only a guideline, please contact Breach House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room


No visiting times at Breach House.


A large number of parking spaces

Latest Care Quality Commission* Report on Breach House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


The Review Score of 4.4 (maximum of 10) for Breach House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Breach House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.375 for Breach House is calculated as follows: ( (12 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 24 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Breach House is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 0 Reviews ÷ 5.2 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

4.4 Breach House has a Review Score of 4.4 (4.375) from 2 Reviews

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Breach House?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Breach House

  • Daughter of Resident/Service User

When I first signed the contract for mummy to stay at Breach House I felt like I had signed her life away and was pretty upset. The Manager took me in her office, gave me a huge hug and told me to just wait & see ... She couldn't have been more right! After a couple of weeks mum was playing bingo, snap with another resident, having singalongs with the musicians that come in on a regular basis and doing exercises! She has always been a social character & very rarely spends time in her spacious room (where she has a lot of her own furniture & paintings), she prefers the company of the other residents and staff who couldn't be more helpful or caring. Nothing is too much trouble for the staff, from ensuring mums visitors have tea & biscuits/cake when they come to visit to doing their nails and hair to make them feel special. I know that at Breach House my mum is being truly cared for, I can visit on a daily basis at any time & now when she comes out with me after a few hours she looks at her watch and says "isn't it time to go home now?"

How likely would you be to recommend Breach House? Extremely Likely

Overall Standard


Care / Support


Treated with Dignity

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Average Rating:   4.7 out of 5

A lovely home in beautiful surroundings. The care provided for my mother was fantastic - she was fortunate to be able to walk in, and beyond, the confines of the home and grounds at Breach House which gave her a feeling of independence. My mother was in good health and she did not suffer from dementia or Alzheimers. She found it difficult to find companionship with the residents in the home and preferred to spend time in her room. This, however, is not a criticism of Breach House staff in any way. Simply that mother was a very independent soul and had lived on her own for over 20 years before moving to Breach House at the age of 98. Initially, mother did not need any close personal care, but during the last few months she was totally dependent on the staff. The commitment, love, time and understanding all the staff showed to my mother could not be faulted. The staff were superb. During mother's last week at the home, she was kept spotlessly clean, fresh and totally at peace with her surroundings. Almost every time I visited, a member of staff was with her and she could not have received more attentive care. I shall remain eternally grateful that mother died in her room with music being played and was totally at peace.

How likely would you be to recommend Breach House? Likely

Overall Standard


Care / Support


Treated with Dignity

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Safety / Security


Value for Money

Average Rating:   4.1 out of 5

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