This idyllic setting and relaxed atmosphere give Cleeve House a safe, homely feel. As a smaller home, the team can form caring relationships with residents and their families. There are no restrictions on visiting hours; a familiar face is believed to reassure and restore confidence and security.
The home is family-owned, and residents’ needs are never compromised. The owners maintain and improve the home to a high standard, building on an...
This idyllic setting and relaxed atmosphere give Cleeve House a safe, homely feel. As a smaller home, the team can form caring relationships with residents and their families. There are no restrictions on visiting hours; a familiar face is believed to reassure and restore confidence and security.
The home is family-owned, and residents’ needs are never compromised. The owners maintain and improve the home to a high standard, building on an already excellent reputation within the local community.
With personalised care plans, the professional team is passionate about ensuring all residents feel secure and confident in the service and can make the most of homely surroundings. All staff are CRB checked and have appropriate training to meet residents’ needs. The home collaborates with the Dementia Action Alliance scheme and has been recognised for three consecutive years for its dedicated work in dementia care.
Tailored care treats each resident as an individual, supporting independence. Residents have access to a wet room, hairdresser and treatment room, a refurbished dining room, and an outdoor dining and seating area overlooking the beautiful views of the Malvern Hills.
Regular entertainment takes place at the home, including pet therapy, gym classes, and piano and sing-along sessions.
The home also holds regular social events that family members can attend, such as an annual summer and Christmas party, as well as Easter, Halloween, bonfire night events, and a Macmillan Coffee Morning.
Contact Cleeve House to confirm what's included and get a personalised quote:
Regular social events which family members can also attend.
Hairdressing, podiatry, personal newspapers, dry cleaning and physiotherapy are not included in the weekly fee.
The price(s) shown are provided by the care home. Contact Cleeve House for full pricing details and T&Cs.
Cleeve House has a Review Score of 9.4 (9.445) out of 10, based on 7 reviews in the last 2 years.
Over all time Cleeve House has 11 reviews.
Mum had been a resident in Cleeve House for a couple of years but in September this year she came to end of life care. I cannot praise the home enough for the care and consideration they gave both mum and my sister and myself. They were not only very caring but respectful giving mum dignity in...
Mum had been a resident in Cleeve House for a couple of years but in September this year she came to end of life care. I cannot praise the home enough for the care and consideration they gave both mum and my sister and myself. They were not only very caring but respectful giving mum dignity in her last days as they had done throughout the time she had been with them. It was the little things that really mattered, turning her bed around so she could see people passing her door when they went to the lounge, moving the pet budgies into her room to give her something to look at and listen too, they really could not have been more thoughtful. This really was a home from home for mum during all the time she was with them.
Thank you for your kind words Alison. Our staff are a real asset to us and we will make sure these lovely words reach them. Best wishes to you and your family.
A truly fantastic care home. Becky the RM, Alex and the team of staff are outstanding, caring passionately and unconditionally for the people in the home.
My Nan was very well looked after there and from visiting regularly I observed first hand how well people are cared for.
A huge thank you...
A truly fantastic care home. Becky the RM, Alex and the team of staff are outstanding, caring passionately and unconditionally for the people in the home.
My Nan was very well looked after there and from visiting regularly I observed first hand how well people are cared for.
A huge thank you to you all on behalf of the family.
Thank you for your kind words Mark. We will ensure they are passed onto the rest of the team. Best wishes to you and your family.
Genuine sadness from all present. I highly recommend this care home
Genuine sadness from all present. I highly recommend this care home
Thank you for your kind words. We will make sure they are passed onto the rest of the team.
My husband was admitted to Cleeve House for respite care, after looking after him at home for 16 years with Parkinson's and some dementia. Sadly, he died six weeks later. But I can't praise enough the wonderful staff who looked after him in that short time. Nothing was too much trouble, we were...
My husband was admitted to Cleeve House for respite care, after looking after him at home for 16 years with Parkinson's and some dementia. Sadly, he died six weeks later. But I can't praise enough the wonderful staff who looked after him in that short time. Nothing was too much trouble, we were even treated to a delicious meal and a glass of wine together in his room, a photo of which I will always treasure. The atmosphere was warm and friendly, 'home from 'home', always time for a chat and to make my husband smile, not easy when you have Parkinson's.
We could visit at any time and felt like one of the family, always someone there to talk to about any worries we had. Our last few days we stayed all night and were there when he passed away, which was very special, however upsetting. We were never rushed into leaving and the staff were wonderful in the way they made him look at peace and as if he had just fallen asleep. I cannot thank them enough, they were wonderful.
many thanks for your kind words regarding Cleeve House. As owners, we do fully appreciate how lucky we are to have such committed and caring staff. We will pass on your comments to Becky and the team. Best wishes to you and your family.
Shortly before Christmas 2023 my elderly Mum who has dementia suffered a sudden deterioration in her condition resulting in our need to place her into residential care for her own safety. We were fortunate to find accommodation in Cleeve House for respite care; our experience during this short...
Since then she has settled well into the Cleeve House 'family', such that her physical, mental and emotional state has improved. This is all attributable to the total care, attention and understanding of the compassionate, dedicated staff who have encouraged Mum's personality to flourish.
I am writing to express my sincere gratitude for the exceptional care my mother has received since coming into Cleeve House. After a traumatic stay in hospital and having dementia, we needed to find a home that would suit my mothers needs. I am pleased to say that mum now has a beautiful room...
I am confident that my mother is in the best possible hands at Cleeve House. The staff truly go above and beyond to ensure her well-being and happiness. I highly recommend Cleeve House to anyone seeking a caring and supportive home for their loved ones.
My mother was in Cleeve House for six years bar one day. What was so amazing about this, apart from the quality of care, was that the staff who were on duty the day she arrived were the same staff on duty when we cleared her room. This speaks volumes. The home is small which allows staff to really...
My mother was in Cleeve House for six years bar one day. What was so amazing about this, apart from the quality of care, was that the staff who were on duty the day she arrived were the same staff on duty when we cleared her room. This speaks volumes. The home is small which allows staff to really get to know those in their care. The food is home cooked and there is no awful smell when you walk through the door. I can't thank the team enough for the care and love they extended to my mother.
Mum needed to be rehomed into a care home due to her Alzheimer's and failing health that was in 2016 now 4 years later she is so well except for the dementia I would have my old mum back. I thank the staff so much for their dedication to all in making all lives so much better I can't thank them...
Mum needed to be rehomed into a care home due to her Alzheimer's and failing health that was in 2016 now 4 years later she is so well except for the dementia I would have my old mum back. I thank the staff so much for their dedication to all in making all lives so much better I can't thank them enough and through this pandemic, they have kept everyone safe. Love them all.
Just wanted to write a few words regarding my own personal experience with Cleeve House. This was my Mum's home in the final three years of her life and I can only praise the staff for the exceptional care given to Mum during this time. The staff treated her as an individual - by this I mean not...
Just wanted to write a few words regarding my own personal experience with Cleeve House. This was my Mum's home in the final three years of her life and I can only praise the staff for the exceptional care given to Mum during this time. The staff treated her as an individual - by this I mean not just in the wonderful level of care provided but in the way they interacted with her. Mum suffered with dementia, and her health sadly declined as the month's passed but staff would still regularly get a smile and a laugh out of her. The interior of the home is welcoming and homely and its location has beautiful views to the hills out the back. All in all, I can't praise the manager and deputy manager and the rest of the staff enough. The ease it gave me knowing that Mum was being looked after so well took a huge weight off my mind in those final years. And the attentive care they gave in her final weeks was second to none. Thanks to you all.
The facilities are modern with high standards of cleanliness and free from...
Internal activities take place on a regular basis including, visiting entertainment and occasional trips out to the seaside and safari park.
My Mother has been a resident for 18 months now and I wanted to wait until she had fully settled in and I had experience of the staff and the day to day activities at the home before leaving a review. We have had a steep learning curve taking on the responsibility for finding my mothers current...
My Mother has been a resident for 18 months now and I wanted to wait until she had fully settled in and I had experience of the staff and the day to day activities at the home before leaving a review. We have had a steep learning curve taking on the responsibility for finding my mothers current home and going through the emotions of seeing her move from independent living to needing care for her every need.
During the process of finding our mother a home we visited several other care homes but Cleeve had an instant homely feeling. Thankfully over the last 18 months, our first impression has proved to be a reality.
The staff are the major asset of this home. They are friendly, professional and absolutely lovely towards our mother. The food is good, the home always clean and full of good cheer. The residents have a lot of freedom to roam and there are always activities to keep everyone active and involved.
In summary, we would thoroughly recommend Cleeve House to anyone.
Large room available on the ground floor with an en suite.
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We are incredibly proud to have Rebecca leading our team. With an extraordinary 21 years of dedicated service to our care home, including the last 10...
We are incredibly proud to have Rebecca leading our team. With an extraordinary 21 years of dedicated service to our care home, including the last 10 years as our Registered Manager, she is an integral part of the home. Rebecca ensures the home has a welcoming and inclusive feel, which truly gives a 'home away from home' sense.
We are exceptionally proud to have Bethany as our Deputy Manager. Stepping into the role in 2021, she provides vital leadership, and is a reassuring...
We are exceptionally proud to have Bethany as our Deputy Manager. Stepping into the role in 2021, she provides vital leadership, and is a reassuring presence to our residents, families, and staff alike. Bethany has an NVQ Level 2 and Level 3 in Health and Social Care. Working hand-in-hand with our Registered Manager, Bethany plays a pivotal role in creating a safe and organised environment within our home.
We are delighted to have Rebecca Yapp leading our kitchen team. Having joined our care home family in 2020, she brings a wealth of culinary...
We are delighted to have Rebecca Yapp leading our kitchen team. Having joined our care home family in 2020, she brings a wealth of culinary expertise, a deep understanding of nutrition, and an absolute passion for making every mealtime a highlight of our residents' day. Under her leadership, we have achieved a 5-star food hygiene rating for the past 5 years.
If you would like a copy of our sample menu, please do email us.
The care home lists weekly fees per person between £950 and £1,600 for residential care (respite between £950 and £1,600) and between £1,000 and £1,600 for residential dementia care (respite between £1,000 and £1,600). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 23 Single Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cleeve House to verify any information. View our terms and conditions. Cleeve House has an Enhanced Service -what an Enhanced Service includes.