Review from S H (Sister of Resident) published on 24 January 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Following a long stay in hospital, it was evident that our brother needed 24-hour care. He moved into The Gables Rest Home, Kidderminster, in June 2023. From the moment we met the manager and care staff, we were confident that he would receive the care and respect that he is so worthy of. Because of
the support, encouragement and care, he is able to remain as independent as he is able. He joins in with daily activities that the activity coordinator organises and he has also helped to set up a book club. He is also taken to the pub for a meal with care staff and the activities coordinator, along with the men, where they re-live their memories. He is happy and content living at The Gables Rest Home and we and other members of our family are relieved to know that he’s settled into care home life so well.
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Review from Samantha P (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot speak highly enough of The Gables! The manager and her team made my mum feel at home from the very start. After an undeniably upsetting time in which we had to decide to move her to a care facility, they also made sure to check on my dad when he came to visit, for which I will be forever grateful.
As a family we have been amazed by how much Mum does at The Gables, from visiting a local choir, coffee mornings, shopping trips, visits to animal centres and carol concerts, she now has a more active social life than she’s ever had before! She was even taken on holiday in September which she adored.
We feel happier knowing she is safe and so well cared for, also knowing the communication is excellent, we will always be asked our opinion on things and informed of any concerns or needs.
Simply put, we wouldn’t have Mum anywhere else, this is truly her home and she loves it!
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Review from T C (Son-in-law of Resident) published on 29 November 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Me and my wife live in Spain and it's so important to have contact with my father-in-law in the UK.So we have installed a picture frame that I can update from Spain to keep him updated with the family photos of them growing up. We use social media weekly and because his hearing is poor we have supplied
a headset which blue tooth's to his phone. The care home has set all of this up for us and they are so helpful that I cannot put into words how grateful we are to all the staff. They are so caring and approachable to any request we make, he loves going out on trips and involves himself in most of the activities laid on by the staff.
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Review from Colin C (Cousin of Resident) published on 10 November 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My cousin has resided at The Gables for over 3 years now, and although it took time to settle in, she is now happy with the home and staff. My wife and I moved to Devon in 2021 and so it has proved difficult to visit the Gables. My cousin has some mental health issues and the staff are always understanding
and caring, encouraging her to be more engaged with activities within and outside the Gables. My contacts with staff at the Gables, either in person, via the telephone or by e-mail have always been handled professionally and efficiently. I've given a 4-star score in some categories as her room is not 5 star, as she awaits a room in the new extension - currently being built.
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Review from M H (Daughter of Resident) published on 10 November 2023
Submitted via Website • Report
Overall Experience4.0 out of 5
The Gables is well run, with excellent activities and well trained staff who provide quality care for my mom. She loves the food and it never stops coming! They are currently undergoing building work but are ensuring that it doesn't impact upon the residents.
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Review from U T (Daughter of Resident) published on 31 October 2023
Submitted via Website • Report
Overall Experience4.0 out of 5
My mum received compassionate and kind care at the Gables during the last years of her life and especially at the end of her life. She seemed contented and generally well looked after by the team at the Gables.
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Review from P F (Sister of Resident) published on 31 October 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My brother has been a resident at the Gables for 10 years and in that time he has received the most wonderful care. This gives me peace of mind knowing he is well cared for. There are lots of activities and a very happy atmosphere. All the staff are respectful of my brother and his care needs and I
cannot praise them enough for all the hard and sometimes challenging work that they carry out. The managers and administrators are brilliant. A wonderful setting brilliant staff and a happy home.
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Review from D C (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother and father are residents at The Gables care home and have been for over a year now. I have found the care they have received has been exemplary, in that the care packages they have put in place are individual to both of their needs. My father went into the care home under palliative care and
only had days to live, but due to the fantastic care he has had from all the staff, here we are a year on, and he's still with us. My mother went in just a few days after my father as she had a heart attack and couldn't look after herself and is being so well looked after, she is also receiving fantastic care. The home is currently being refurbished but I would be happy to recommend The Gables care home and Im even thinking of booking my place for when I need it.
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Review from Jane K (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My Dad said he would never go into a care home. But had no choice as his health deteriorated. The Gables made him so comfortable and welcome, that he changed his mind and didn't want to leave. The staff were incredible, with patience, kindness and understanding. I can't believe how many enjoyable activities
and outings they provide. Residents are all treated like one big happy family. Care and empathy is in abundance at the Gables, and I am so grateful for everything you do. Well done all of you and thank you.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
12 May 2022
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Gables have?
There are 30 Single Rooms.
What are the Facilities & Services at The Gables?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is The Gables to the centre of Kidderminster?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Gables to verify any information. View our terms and conditions. The Gables has an Basic Service - more info.