Heathlands Residential Care Home

Since moving into Heathlands, mum has become healthier, happier and is living life to the fullest. She is the happiest that I have seen her in a very long time. The rooms are clean and cosy. The main areas of Heathlands are clean and do not have the care home smell that some homes have. The staff are amazing and approachable. Nothing is too much for them. My daughter and I certainly appreciate ALL that they do.

When activities are available these have been week thought out and Mum enjoys them. The environment is very clean and unlike many homes is no underlying smell. I love the fact that there is a resident cat and so does Mum.

Very attentive and helpful - no complaints. Allowed freedom to go down into the town or to visit family. Food is great (especially catering for a vegetarian). Bedroom is large and cleaned on an almost daily basis. Staff are friendly and happy to chat.

Both myself and my father were happy with his weeks of respite care and looking forward to returning.

All the family are amazed at how well Mum is. She was on death's door just after Christmas and had virtually given up. With the care that Heathlands has provided she has made an astonishing turn around we are so grateful to all the staff at Heathlands.

I haven't felt so relaxed and well cared for in a very long time. I feel I'm surrounded with love and kindness.

Our mum has been with Heathlands for over 2 1/2 years. A culture shock for her and us, going in under Covid restrictions. My main concern in the early days was the TV remote kept disappearing so I sorted that one out. But more seriously it's hard for me to understand how my mum's carers do what they do, both the boys and girls have their work cut out for them, thank you.

My father-in-law has been in Heathlands for almost 2 years and is very happy there. It was his choice to enter care and has not had any regrets. We have been impressed by the ethos of care that is clearly evident in the home and is shown by each staff member. He has been cared for during a spell of illness and COVID. The home suffered the lack of a manager for a while but still functioned seamlessly. With a new team in place it seems it will go from strength to strength. Activities are good, there is entertainment from time to time. Food is excellent and the team members regularly go the extra mile to see residents have the best care possible.

I've had a very good stay, well looked after. The food has been lovely and catered to my needs. I've enjoyed getting to know staff and other residents. Would recommend.

The care, attitude and attention of the staff were exemplary. Nothing was too much trouble. The respite care rooms were attractive and very comfortable.

Activities are lacking. Staff need a staff room. They sit in the lounges on their breaks and I feel uncomfortable disturbing them. Lack of staff.

Mum is happy, loves chatting to all the staff and my family cannot thank you all enough.

A high standard of care is provided. I am very happy and comfortable here.

I've only been here a few months, but I've signed a contract to stay for the rest of my days. Hand on heart, I've never met a nicer bunch of people in all my life. Each and every one in Heathlands Residential Care Home are friendly, caring and very professional in what they do. Anyone thinking of coming here, stop thinking about it, just do it! It will be the best choice you will ever make.

From the day my son and I came to discuss the possibility of my having two weeks stay while my live-in carer had her leave I was impressed by the air of warmth and welcome. All the staff are caring and helpful and they assist whenever I need them in washing and dressing. They encourage me to walk with my zimmer whenever possible. Knowing my ability to walk is very difficult but must be encouraged. Should I need respite again I very much hope that will be possible here in Heathlands Residential Care Home. I apologise to my writing.

I was apprehensive about Dad going in to a home after our experience with my mum and dad would be moving from Birmingham to Pershore. I needn't have been he is very well cared for 24 hours a day, his room is lovely, food is lovely too and staff are super caring, professional and friendly. Thank you Heathlands.

Thank you Heathlands!

My nan always loves what has been put on.

Your team did that! Thank you.

Staff go out of their way to help the residents. Nothing seems to be too much trouble. A strong ethos of care pervades from the very top downwards. A safety concern was dealt with immediately. We always feel welcome and are impressed that there are activities and things of interest for the residents to do. We cannot praise the staff highly enough - and their platinum jubilee celebrations were a triumph.