Regent Residential Care Home

School Road, St John's, Worcester WR2 4HF
Review Us
9.7 110 Reviews
  • Regent Residential Care Home, Worcester
The team at Regent are what makes this home stand out. They are passionate about enriching the lives of their residents with fabulous experiences and activities.

From gardening in the home’s allotment, visits from local school children, to trips out in the minibus to all sorts of attractions, from an animal petting farm and the Black Country Living Museum to the beach at Weston-Super-Mare, there is so much to do.

The residents enjoy regular visits from pet therapy dog Dusty, as well as lots of other animals, including guinea pigs. There is so much entertainment, from magicians to singers. And chair yoga is one of many gentle exercises the residents enjoy.

As well as providing residential and dementia care, Regent also offers pre-bookable respite care breaks, which are ideal for carers who would like a short break themselves, knowing their loved one is in safe hands.

The residents recently had front row seat when two of the staff recreated their wedding in the home, because they couldn’t invite everyone to their big day. They wore their wedding attire, read their vows and cut the cake all over again, so their residents could be there with them!

The team are passionate about enriching their residents’ lives and supporting them to have a very active role to play in how their home is run. For example, there is a resident ambassador, who helps new residents to settle into the home, as well as supporting with staff interviews.

The home itself has a warm family feel, with lots of lovely areas to enjoy. There are lots of lounge and dining areas, and a hairdresser visits twice a week for appointments in the salon.

The gardens are stunning, with a water feature and an allotment plot, where the residents love growing produce to use in the kitchens, where delicious home-cooked food is prepared by the chef. Many of the bedrooms, which have ensuite bathrooms, have patio doors leading to the gardens.

Care Provided by Regent Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1335
  • RESPITE Self-Funded Residential Care: from £1335

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1335 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Regent Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Paul Eccles (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (64)

Regent Residential Care Home Reviews (110)

9.7

Regent Residential Care Home has a Review Score of 9.7 (9.742) out of 10, based on 28 reviews in the last 2 years.
Over all time Regent Residential Care Home has 110 reviews.

Overall Experience
  • 82
  • 24
  • 4
  • 0
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Date Published
  • 110
  • 11
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  • 28
  • 82
Reviewer Connection to Regent Residential Care Home
  • 48
  • 21
  • 11
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 110, showing 101-110
Review from Vivien T (Daughter of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Regent Care Home in December 2015 after 53 years of living in the same house, she was understandably very apprehensive. However, the staff were always kind, considerate and caring which soon helped my mother to settle in. She required a strict coeliac diet which both the carers
and kitchen staff accommodated and would always check her requirements. The home always felt homely and welcoming. Sadly my mother's health deteriorated, the support given to us as a family and the compassion and quality of her end of life care was exemplary.
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Review from E P (Resident) published on 3 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although I would much rather live in my own home, I understand that this is not possible anymore and Regent is the best possible place for me. I have the reassurance that somebody is always here and this makes me feel very safe.
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Review from T B (Resident) published on 3 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Being at Regent I find it very homely and I feel safe and secure and if I need anyone to be there with me I can always rely on the staff around me. The staff help me in everything I ask. I am really happy here at the Regent there is a lot of things I can get involved in and I am able to carry on doing
what I like which is painting and drawing.
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Review from Williamina M (Friend of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited as I live in North Scotland and only occasionally get chance to call. Very good reception.
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Review from Emma C (Friend of Resident) published on 24 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is such a welcome, i make my self a cup of tea and even have a few biscuits when i visit. I spend most of the time with my friends in the dining area as she is always taking part in something whether it be a coffee morning or an art and craft session which she loves.
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Review from Ben H (Son of Resident) published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love visiting my dad, I enjoy lunch with him usually once a week. The staff really are the best. They are so helpful and friendly. Perfect.
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Review from Margaret U (Friend of Resident) published on 24 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I walked into Regent at Christmas and the whole home felt very welcoming and homely with a tremendous festive feel to it. Punch was even being served in the upstairs dining room. Care staff were very polite and friendly and the residents were having a sing song. It was lovely!
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Review from June B (Friend of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful place! So warm and friendly, always lots going on. The manager is so friendly and approachable super place.
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Review from Deborah K (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Christmas celebrations at Regent were magical. The Christmas dinned evening was so well planned and executed. The presents were so thoughtful. Father Christmas even visited on Christmas day and I was able to join my mother for Christmas lunch.
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Review from J R (Friend of Resident) published on 9 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout December it was nice to see a selection of different activities and events going on at Regent. There was a good atmosphere, all the residents in good spirits.
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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for Regent Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.742 for Regent Residential Care Home is calculated as follows: ( (258 Excellents x 5) + (58 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 329 Ratings = 4.742
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Regent Residential Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (4)

Paul

Paul Eccles

Job Title: Home Manager Joined: 2023

Sanctuary Care’s core value is about enriching lives, and this is a value I share. I’m passionate about providing a stable, caring and responsive environment for the people we support, as well as enabling residents to be the best versions of themselves.


I’ve worked in adult health and social care since 2001, and over recent years I’ve managed services for people with autism and learning disabilities.


Joining Sanctuary Care has given me a new and exciting challenge, one that I’m hugely enjoying.

Julie

Julie Wattis

Job Title: Deputy Manager Joined: 2017

I joined Regent in 2017 as a Team Leader and I have been Deputy Home Manager since 2020.
I began my career working in retail management and it wasn't until 2003 when my mother passed away from cancer, I decided a complete career change and embarked on my journey in care.
I thoroughly enjoy my role at Regent, making a positive difference to our lovely residents' lives and supporting their families during the decision process of placing their loved ones into a care home.
Working at Regent is like having an extended family and we have an amazing team to enrich our residents' lives.

Helen

Helen Park

Job Title: Activities Coordinator Joined: 2009

When you meet activities coordinator Helen, she exudes so much energy and passion it’s easy to see why she’s stayed at Regent Residential Care Home in Worcester for 13 years.


“I absolutely love it,” she says. “It’s arriving in the morning and seeing the residents’ faces light up as they say ‘what are we going to do today?”


For Helen, the most important part of her role is knowing she is enriching the lives of her residents every day.


She says: “I love that when I go home, I know I have made a difference in someone’s life. Whether that’s compassion and being there, having fun or helping someone to do something they thought they couldn’t do, the feeling is incredible!”

Becki

Becki Goodyear

Job Title: Activities Coordinator Joined: 2020

Knowing that I'm helping my residents maintain such a good quality of life is a great personal achievement. Supporting them to live independently and boosting their morale is a great feeling.
I like to think outside the box. Life isn’t box-shaped, it’s a kaleidoscope of shapes and colours, like us all.

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