The activities are brilliant and my dad enjoyed joining in.D R(Son of Resident/Service User)
Mum was 94 yesterday and had the best day. The staff made such a fuss of her.Jan G(Daughter of Resident/Service User)
I cannot fault the care she is receiving and would have no hesitation in recommending St StephensJonathan M(Son of Resident/Service User)
The activities are brilliant and my dad enjoyed joining in.D R(Son of Resident/Service User)
Mum was 94 yesterday and had the best day. The staff made such a fuss of her.Jan G(Daughter of Resident/Service User)
I cannot fault the care she is receiving and would have no hesitation in recommending St StephensJonathan M(Son of Resident/Service User)
St Stephen's has an excellent reputation as a home with a friendly, welcoming atmosphere to everyone offering comfortable accommodation. Their aim is to ensure the residents feel at home, relaxed and safe in the knowledge that friendly and trained staff are on hand to provide any assistance needed. St Stephen's home specialises in complicated care such as Alzheimer’s, old age and physical disability and the staff are well equipped with...
St Stephen's has an excellent reputation as a home with a friendly, welcoming atmosphere to everyone offering comfortable accommodation. Their aim is to ensure the residents feel at home, relaxed and safe in the knowledge that friendly and trained staff are on hand to provide any assistance needed. St Stephen's home specialises in complicated care such as Alzheimer’s, old age and physical disability and the staff are well equipped with looking after the most challenging cases.
'It’s what’s inside that counts' - Gold Care Homes' new slogan represents what people truly find important about care homes, and what they love about St Stephen's, the staff. Care workers are the heart of the business. St Stephen's Care Home has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents' home.
There is a vast selection of staff who are able to speak many different languages. This is available for residents who cannot speak English and this is especially beneficial for those living with dementia. Please contact to find out what languages are on offer.
Residents also benefit from:
- Modern Bedroom Furniture
- Single or Double sized rooms
- TV and Telephone points
- En- Suite Facilities
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact St Stephen's for full pricing details and T&Cs.
Contact St Stephen's to confirm what's included and get a personalised quote:
St Stephen's has a Review Score of 9.8 (9.809) out of 10, based on 21 reviews in the last 2 years.
Over all time St Stephen's has 67 reviews.
It’s the staff that make it special. At the heart of this place is the amazing carers! I should name names, but I’m afraid of missing someone out. I see kindness, dedication and genuine care from the folk who look after dad. Thank you! So good to see a refurbishment.
It’s the staff that make it special. At the heart of this place is the amazing carers! I should name names, but I’m afraid of missing someone out. I see kindness, dedication and genuine care from the folk who look after dad. Thank you! So good to see a refurbishment.
Thank you for your kind words, and I am so happy that you have taken the time to review the home and praise the care team.
My father appears happy and content. The care he receives is appropriate for his needs. He is a sociable person and is pleased with the input given by staff members.
My father appears happy and content. The care he receives is appropriate for his needs. He is a sociable person and is pleased with the input given by staff members.
Thank you very much for taking the time to review St Stephens, and we are happy as a team that your Father is pleased with the care he receives.
My mother is very well cared for. She has advanced Alzheimer's and is very confused. Staff are patient with her and very reassuring. The home smells pleasant and is very clean. There are plenty of activities for residents. I have been into a lot of care homes and this home is the only one I liked....
My mother is very well cared for. She has advanced Alzheimer's and is very confused. Staff are patient with her and very reassuring. The home smells pleasant and is very clean. There are plenty of activities for residents. I have been into a lot of care homes and this home is the only one I liked. The staff are friendly and accommodating, patient and caring. I feel reassured leaving my mother in their care.
Hi Alison, thank you for taking the time to leave us a review. We are so pleased to hear that you are satisfied with the care your mother is receiving and you are comfortable with trusting Gold Care Homes. Comments like yours are always such a wonderful boost for the team.
Wishing you well.
Overall the care home and staff are satisfactory. There have been a few issues which have been solved quickly.
Overall the care home and staff are satisfactory. There have been a few issues which have been solved quickly.
Thank you, we appreciate your very generous feedback - Best regards.
The...
The staff all deserve a special mention.
Thank you for your very generous feedback. We're always keen to hear the opinions of our residents and relatives about our home, and gain ideas to help improve our home for the better, best regards.
My wife had to go into care as her dementia was getting so bad that I, her husband, could no longer cope. She went into respite care for one week every month for several months at another care home but she then had to go into permanent care and she was offered a place in St Stephens. She and I have...
My wife had to go into care as her dementia was getting so bad that I, her husband, could no longer cope. She went into respite care for one week every month for several months at another care home but she then had to go into permanent care and she was offered a place in St Stephens. She and I have never looked back - she is happy in there and she is safe and that safety is a great relief to me. The staff are wonderful and extremely caring and they all love the job they do which goes a very long way in the care home.
Thank you so much for your very kind comment, it's nice to know that we have made a positive difference in both your lives - Best regards.
5 Star accommodation, 5-star staff and management. St Stephens is spotless and the staff are very caring and attentive which is all a family can ask for when looking after their loved ones. Thank you so much for looking after my wife so well.
5 Star accommodation, 5-star staff and management. St Stephens is spotless and the staff are very caring and attentive which is all a family can ask for when looking after their loved ones. Thank you so much for looking after my wife so well.
Fantastic! We're really glad that you think highly of our care home and are very pleased with your response. Best regards
My husband has been at St Stephens care home for two years now.
The staff are so friendly they are wonderful to me and my husband.
My husband has been at St Stephens care home for two years now.
The staff are so friendly they are wonderful to me and my husband.
Thank you for your review.
Very pleased with Mom's care. Staff are excellent and provide a first class service. The home is well managed and maintained., always clean and friendly. We now know Mom is being well cared for and the staff know exactly how to deal with her needs. Cannot fault St Stephens.
Very pleased with Mom's care. Staff are excellent and provide a first class service. The home is well managed and maintained., always clean and friendly. We now know Mom is being well cared for and the staff know exactly how to deal with her needs. Cannot fault St Stephens.
Thank you for your review.
The care is excellent and what is especially good is that I am informed immediately if there are any health concerns and of action taken. This is much appreciated and I would like to thank all concerned.
The care is excellent and what is especially good is that I am informed immediately if there are any health concerns and of action taken. This is much appreciated and I would like to thank all concerned.
Wonderful comment, thank you very much for your feedback, we value your opinion- Best regards.
Hard working staff in all departments. Thank you.
Hard working staff in all departments. Thank you.
Hi Clifford,
Thank you for your kind review.
Best.
Everyone is very kind and caring, helpful and friendly. That was after only a few hours of being there.
Everyone is very kind and caring, helpful and friendly. That was after only a few hours of being there.
Hi Valerie,
Thank you for your kind review.
Best.
Very pleased with the care mum has received. The staff are so caring and helpful. Mum loves the Bingo!
Very pleased with the care mum has received. The staff are so caring and helpful. Mum loves the Bingo!
Best regards.
They help her with her food and she is putting on weight which she needed. However, her clothes are still not all labelled with...
They help her with her food and she is putting on weight which she needed. However, her clothes are still not all labelled with her name and her clothes have gone missing at times.
Dear Gary,
Thank you for your kind words. Happy to hear your wife’s health has improved. I will discuss with the manager your recommendation regarding the labelling of clothes. Happy to hear any further areas you can recommend for improvement.
Very pleased with care since Mum arrived. Good facilities and Mum is being looked after well. Staff are very knowledgeable and helpful. Feeling that the place is being run efficiently.
Very pleased with care since Mum arrived. Good facilities and Mum is being looked after well. Staff are very knowledgeable and helpful. Feeling that the place is being run efficiently.
Hi Andrew,
Thank you for your kind words. Your comments are appreciated.
Joined in with Wednesday afternoon bingo session. Everyone seemed to enjoy the game of bingo and the games team made everyone feel welcome.
Joined in with Wednesday afternoon bingo session. Everyone seemed to enjoy the game of bingo and the games team made everyone feel welcome.
Hi Martin,
Thank you for your review. Feel free to recommend any activities you would like introduced into the Care Home.
It was very difficult for me to have to put my husband into care. He is so well looked after that myself and my children are pleased that I let him go. My husband likes the staff and the food.
It was very difficult for me to have to put my husband into care. He is so well looked after that myself and my children are pleased that I let him go. My husband likes the staff and the food.
Hi Marion,
Thank you for your kind review. Placing our loved ones into Care is a very difficult decision. At GCH we understand this and always try to be compassionate and offer the same level of care our residents would receive at home from loved ones.
Happy to hear your thoughts on how we can improve our service further.
Thanks.
My cousin has had to move rooms and now sits looking at a brick wall and sink - not good. The home seems a happy, pleasant atmosphere. Staff are pleasant, friendly and helpful. He's had to take a smaller room now but he seems happy enough. He has a sink in the room but shares a communal toilet,...
My cousin has had to move rooms and now sits looking at a brick wall and sink - not good. The home seems a happy, pleasant atmosphere. Staff are pleasant, friendly and helpful. He's had to take a smaller room now but he seems happy enough. He has a sink in the room but shares a communal toilet, which he's not used to, but puts up with. He likes his privacy, being independent and being able to cook what he wants and drink when he wants to, so he has found this lifestyle hard.
A new manager has just started and has some good ideas to improve the lives of residents. Always found staff approachable and caring.
Have discussed with the new manager, trips out for residents, activities.
No negative experiences so far.
A new manager has just started and has some good ideas to improve the lives of residents. Always found staff approachable and caring.
Have discussed with the new manager, trips out for residents, activities.
No negative experiences so far.
I find my grandmother happy every time we visit. She always appears well looked after and the staff are always friendly.
I find my grandmother happy every time we visit. She always appears well looked after and the staff are always friendly.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
A routine fire safety visit became a lovely surprise for our wonderful resident Brian at St Stephen’s Care Home in August 2026, when our local team at Worcester Fire Service,...
On Tuesday 21st July, we were delighted to welcome back our friends from Lollipop Ponies for another special animal therapy visit at our home. Our residents always look forward to...
Creativity has always played an important role in life here at St Stephen’s Care Home, and over the past month we’ve loved seeing our residents continue to embrace every opportunity...
There are no accreditations posted yet for St Stephen's.
Jeanette Matthews has over 20 years of experience in the care sector, particularly in dementia care. She has achieved a Level 5 qualification in...
Jeanette Matthews has over 20 years of experience in the care sector, particularly in dementia care. She has achieved a Level 5 qualification in leadership and managing health and social care services and is recognised as a champion in Dementia studies by Worcestershire University.
Jeanette is driven by a profound passion for maintaining high standards of person-centred care for residents and their families. Her commitment is to ensure that St.
Stephens evokes a genuine sense of home away from home. Striving for excellence, Jeanette actively endorses motivational leadership and positive change, with the ultimate aim of enhancing the lives of residents by bringing joy, happiness, and fulfilment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Stephen's to verify any information. View our terms and conditions. St Stephen's has an Enhanced Service -what an Enhanced Service includes.