
The activities are brilliant and my dad enjoyed joining in.D R(Son of Resident/Service User)

Mum was 94 yesterday and had the best day. The staff made such a fuss of her.Jan G(Daughter of Resident/Service User)

I cannot fault the care she is receiving and would have no hesitation in recommending St StephensJonathan M(Son of Resident/Service User)

The activities are brilliant and my dad enjoyed joining in.D R(Son of Resident/Service User)

Mum was 94 yesterday and had the best day. The staff made such a fuss of her.Jan G(Daughter of Resident/Service User)

I cannot fault the care she is receiving and would have no hesitation in recommending St StephensJonathan M(Son of Resident/Service User)

St Stephen's has an excellent reputation as a home with a friendly, welcoming atmosphere to everyone offering comfortable accommodation. Their aim is to ensure the residents feel at home, relaxed and safe in the knowledge that friendly and trained staff are on hand to provide any assistance needed. St Stephen's home specialises in complicated care such as Alzheimer’s, old age and physical disability and the staff are well equipped with...
St Stephen's has an excellent reputation as a home with a friendly, welcoming atmosphere to everyone offering comfortable accommodation. Their aim is to ensure the residents feel at home, relaxed and safe in the knowledge that friendly and trained staff are on hand to provide any assistance needed. St Stephen's home specialises in complicated care such as Alzheimer’s, old age and physical disability and the staff are well equipped with looking after the most challenging cases.
'It’s what’s inside that counts' - Gold Care Homes' new slogan represents what people truly find important about care homes, and what they love about St Stephen's, the staff. Care workers are the heart of the business. St Stephen's Care Home has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents' home.
There is a vast selection of staff who are able to speak many different languages. This is available for residents who cannot speak English and this is especially beneficial for those living with dementia. Please contact to find out what languages are on offer.
Residents also benefit from:
- Modern Bedroom Furniture
- Single or Double sized rooms
- TV and Telephone points
- En- Suite Facilities
Care Provided by St Stephen's
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact St Stephen's to confirm what's included and get a personalised quote:
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact St Stephen's for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Netty Matthews (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1999
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (14)
Visiting
- Visitors are welcome anytime, but are kindly requested to avoid mealtimes as follows 08:00-10:30 12:30-13:30 16:45-17:45 Friends and family are welcome to dine with residents, and 24 hours notice is preferred to ensure the home can accommodate the request.
Parking
- Free parking on site and nearby street parking available.
St Stephen's Reviews (69)
St Stephen's has a Review Score of 9.8 (9.809) out of 10, based on 22 reviews in the last 2 years.
Over all time St Stephen's has 69 reviews.
A new manager has just started and has some good ideas to improve the lives of residents. Always found staff approachable and caring.
Have discussed with the new manager, trips out for residents, activities.
No negative experiences so far.
A new manager has just started and has some good ideas to improve the lives of residents. Always found staff approachable and caring.
Have discussed with the new manager, trips out for residents, activities.
No negative experiences so far.
I find my grandmother happy every time we visit. She always appears well looked after and the staff are always friendly.
I find my grandmother happy every time we visit. She always appears well looked after and the staff are always friendly.
Every member of staff at St Stephens with whom I have had contact has been loving, caring and dedicated and they have each contributed to making my mother's life as comfortable and as happy as possible.
Every member of staff at St Stephens with whom I have had contact has been loving, caring and dedicated and they have each contributed to making my mother's life as comfortable and as happy as possible.
Both my parents are residents. Staff are mostly helpful and friendly, which I think is very good.
Rooms are small, especially my mother's (for the amount it costs per week). I wish she had a big enough room to get a wardrobe for her clothes, but it is not possible to have it as well as the 2...
Both my parents are residents. Staff are mostly helpful and friendly, which I think is very good.
Rooms are small, especially my mother's (for the amount it costs per week). I wish she had a big enough room to get a wardrobe for her clothes, but it is not possible to have it as well as the 2 chairs Mum and Dad sit on.
Most queries or problems are well handled. However, my wife asked me to say that she took some lights in for my mother about 4 weeks ago (decorative lights, my mother liked them at home). She has asked several times and I asked also, but have had no feedback on why the lights haven't been put up in Mum's room for her.
Food: I would like them to have more fresh vegetables or fruit juice perhaps, for vitamins.
The home appears to be run efficiently with caring staff. My mother is usually dressed nicely and is clean. Her room always looks well tended.
The home appears to be run efficiently with caring staff. My mother is usually dressed nicely and is clean. Her room always looks well tended.
Staff always caring, with time for the residents. Good atmosphere in the building.
Staff always caring, with time for the residents. Good atmosphere in the building.
However, there have been issues with mums personal hygiene, hair needed washing, nails cutting and on occasions, her pad has not been changed....
However, there have been issues with mums personal hygiene, hair needed washing, nails cutting and on occasions, her pad has not been changed.
Overall, we are pleased with her care.
A lovely place, where dad is being taken care of with no worries for me or his family. Thank you all very much.
A lovely place, where dad is being taken care of with no worries for me or his family. Thank you all very much.
St Stephens have cared for my father for several years now, and in this time I have found the to be loving and caring towards him. He enjoys the food and has a lovely room. They have a thankless task on their hands but will always give 110% with a smile. Thank you St Stephens.
St Stephens have cared for my father for several years now, and in this time I have found the to be loving and caring towards him. He enjoys the food and has a lovely room. They have a thankless task on their hands but will always give 110% with a smile. Thank you St Stephens.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (4)
- 20 Aug 2026
A routine fire safety visit became a lovely surprise for our wonderful resident Brian at St Stephen’s Care Home in August 2026, when our local team at Worcester Fire Service,...
- 14 Aug 2026
On Tuesday 21st July, we were delighted to welcome back our friends from Lollipop Ponies for another special animal therapy visit at our home. Our residents always look forward to...
- 15 Jul 2026
Creativity has always played an important role in life here at St Stephen’s Care Home, and over the past month we’ve loved seeing our residents continue to embrace every opportunity...
- 01 Nov 2026Organiser: St Stephen's
- 01 Nov 2026Organiser: St Stephen's
- 10 Nov 2026Organiser: St Stephen's
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for St Stephen's.
Meet the Team (1)

Jeanette Matthews has over 20 years of experience in the care sector, particularly in dementia care. She has achieved a Level 5 qualification in...
Jeanette Matthews has over 20 years of experience in the care sector, particularly in dementia care. She has achieved a Level 5 qualification in leadership and managing health and social care services and is recognised as a champion in Dementia studies by Worcestershire University.
Jeanette is driven by a profound passion for maintaining high standards of person-centred care for residents and their families. Her commitment is to ensure that St.
Stephens evokes a genuine sense of home away from home. Striving for excellence, Jeanette actively endorses motivational leadership and positive change, with the ultimate aim of enhancing the lives of residents by bringing joy, happiness, and fulfilment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Stephen's to verify any information. View our terms and conditions. St Stephen's has an Enhanced Service -what an Enhanced Service includes.