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Westmead Residential Care Home

Westmead Close, off Ledwych Road, Droitwich, Worcestershire WR9 9LG
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Excellent care. Very good foodMichael G(Respite Resident/Service User)
Westmead Residential Care Home, Droitwich
I recommend this home to anybody who have any relatives needing to go in a home it is first classTony L(Son of Resident/Service User)
Westmead Residential Care Home, Droitwich
I would not hesitate to recommend it to friends/familySandra(Daughter of Resident/Service User)
Westmead Residential Care Home, Droitwich

The variety of activities the residents enjoy at Westmead is very special. The home’s award-winning activities coordinator is passionate about researching residents’ life histories, to find out what matters to them, so she can organise activities that bring them joy.

And the group activities are just as special, from surprise ‘Magical Mystery Tours’ in the minibus, to trips to local attractions like the riverside at Worcester and local equestrian centre.

There’s...  

Care Provided by Westmead Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,105From £1,105

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1105 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Westmead Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Taymar Phillips (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)

Westmead Residential Care Home Reviews (80)

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9.8

Westmead Residential Care Home has a Review Score of 9.8 (9.829) out of 10, based on 20 reviews in the last 2 years. Over all time Westmead Residential Care Home has 80 reviews.

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Review from Carol C (Daughter of Resident) published on 17 June 2026 Submitted via Website
Overall Experience

Westmead Care Home is absolutely fantastic. The staff are wonderful and extremely helpful in every way. My mother has been there since December 2025, and I could never have found another perfect care home. Highly recommend this home. Clean, caring and 100% perfect!

Reply from Jacob Hardie, Reviews team at Westmead Residential Care Home

Thank you for sharing such wonderful feedback. It means so much to hear that your mother has settled in so well since December and that our team have made such a positive difference to her experience. Your kind words about the care, cleanliness and supportive atmosphere are truly appreciated.

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Review from Hollie M (Daughter of Resident) published on 16 April 2026 Submitted via Website
Overall Experience

Finding the right care home for my dad, who has dementia, was incredibly important to me, and I truly feel relieved to have found Westmead. What stands out most is how genuinely caring and attentive the staff are-they go above and beyond every day to ensure residents feel valued, included, and comfortable.

I especially appreciate the wide range of activities offered, many of which are thoughtfully tailored to reflect the residents' interests and past lives. It's clear that there's a real effort to maintain a sense of identity and joy for everyone living there.

Knowing that my dad is happy, safe, and so well cared for gives me enormous peace of mind. I'm very grateful for everything the team at Westmead does.

Reply from Jacob Hardie, Design and Marketing Assistant at Westmead Residential Care Home

Thank you for sharing such lovely feedback. We're delighted to hear your dad feels happy, safe and well cared for, and that our team and personalised activities bring you such peace of mind.

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Review from Susan M (Wife of Resident) published on 14 April 2026 Submitted via Website
Overall Experience

Everyone at Westmead is friendly, and they are very caring. My husband has been a resident for more than two years, and I have a regular update on him, which is reassuring. He has several issues, but if there is a problem, it is dealt with and if he needs help, they are always there. There are lots of activities which the residents are encouraged to join in with, and I would highly recommend this care home with its family atmosphere.

Reply from Jacob Hardie, Design and Marketing Assistant at Westmead Residential Care Home

Thank you for sharing such thoughtful feedback. We're pleased to hear how supported your husband feels and that regular updates bring reassurance. It's lovely to know our team responds promptly to his needs and encourages involvement in activities, helping to create the warm, family atmosphere you describe.

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Review from Lorraine D (Wife of Resident) published on 14 April 2026 Submitted via Website
Overall Experience

The staff at Westmead are such wonderful, caring people. They treat each person as a special individual and do everything they can to meet their individual needs. I cannot express enough how happy I am that I chose Westmead for my husband to reside. It was the hardest decision I've ever had to make but it was definitely the right one. Christmas was hard without him but he had a wonderful time in Westmead, thanks to all the staff making that possible.

Reply from Jacob Hardie, Design and Marketing Assistant at Westmead Residential Care Home

Thank you for sharing such kind and thoughtful feedback. We're so pleased to hear that your husband is cared for as an individual and that our team has helped make such a difficult decision feel like the right one. Knowing you feel confident and happy with his care means a great deal.

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Review from Jacqui R (Niece of Resident) published on 12 December 2025 Submitted via Website
Overall Experience

I would highly recommend Westmead, my aunt's dementia is slowly getting worse, the care she is receiving is very reassuring to say the least, the staff are friendly and nothing is to much trouble. They are also very good letting me know how she is doing and any changes to her care needs. I really can't fault the care she is receiving.

Reply from Jacob Hardie, Design and Marketing Assistant at Westmead Residential Care Home

Thank you for sharing such kind words about Westmead. We're delighted to hear that the care and support your aunt is receiving is reassuring for you and your family. Your recommendation means a lot to us.

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Review from Susan B (Wife of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience

I am very impressed with the care of the staff, they are very attentive, and take a genuine interest in their residents' the life stories are a very good idea. The relatives are all made welcome and are included in the care of their loved ones. Residents are given choices and are included in their care with food and clothing etc.

Reply from Jacob Hardie, Design and Marketing Assistant at Westmead Residential Care Home

Thank you so much for your kind words. We're delighted to hear that you've had such a positive experience with our team. It means a great deal to know that our staff's attentiveness and genuine care have made a difference. We're especially pleased that you value our focus on life stories and the involvement of both residents and their loved ones in day-to-day choices.

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Review from Jean J (Resident / Service User) published on 26 June 2025 Submitted via Postal Card
Overall Experience

I feel very comfortable and safe here.The staff are very nice. I don't mix much with the other residents through as I have never really been used to it. My family visit most days and are made very welcome.The food is lovely and I am happy here.

Reply from Jacob Hardie, Design and Marketing Assistant at Westmead Residential Care Home

Thank you for your lovely feedback. We're so pleased you feel safe and comfortable here, and that your family feels welcome too. It's great to hear you're enjoying the food and the support from our staff.

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Review from J J (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

Mom has recently moved to Westmead following a long spell in hospital. She could no longer return to her own home for health reasons. The room she has is spacious, clean and very comfortable. Staff have been fabulous really welcoming both to Mom and all the family too. Making Mom feel safe, care for and very happy.

Reply from Jacob Hardie, Design and Marketing Assistant at Westmead Residential Care Home

Thank you for your lovely review. We're so pleased to hear your mom is feeling safe, cared for, and happy at Westmead. It's wonderful to know that both she and your family have felt warmly welcomed. We're always here to support you.

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Review from J G (Niece of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

The home is always lovely and welcoming. My uncle has really settled and it is a home to him, the staff are very friendly, they go above and beyond. Talking to the clients, making cups of tea. My uncle has a laugh with them, it's like they are his extended family, I am very happy knowing that he is happy and being well cared for.

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you for sharing such a wonderful review. It's lovely to hear that your uncle feels truly at home and that the team's care and kindness make such a difference. Thank you for your fantastic feedback, we will be sure to share it with the home manager and her team.

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Review from B W (Niece of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience
The home is very homely & friendly every time we come to visit we are made very welcome.

My uncle is well looked after and if we have any concerns, we only have to ask and it is always dealt with. The staff are all so very nice, it's like a big happy family.

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you for sharing such kind words. We're so glad you feel welcomed and that your uncle is so well cared for. Creating a warm, family-like environment is at the heart of what we do, and it means so much to hear that reflected in your experience.

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Review from E H (Resident / Service User) published on 1 April 2025 Submitted via Postal Card
Overall Experience
I was anxious and afraid of where I was going when moving into Westmead but on stepping foot through the door was put at ease, made welcome and looked after. I felt safe and no longer vulnerable.

Medical issues I ca with are improving with daily treatment from staff topped with visits from the district nurse. I am mentally in a better place and starting to care about myself again. I'm not as only lonely as I was with contact with staff and family activities for those wishing to join it.

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you for sharing your experience. It's heartwarming to hear how Westmead has made such a positive difference in your life. We're so glad you feel safe, supported and cared for. We will be sure to share your kind words with the team, who will be touched to read your comments.

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Review from J S (Wife of Resident) published on 21 March 2025 Submitted via Website
Overall Experience

My husband has been in Westmead since Sept 2023, he is very happy & well looked after, he has been encouraged to make the best life he can He is a Ecologist / Herpatoligist by trade & has used his knowledge to hold regular wildlife classes with support from friends and the acivities worker. He had respite at several local care homes and it stood out as the best. The staff keep me up to date on his progress & are quick to lt me know if any issues arise. I would not want him to be anywhere else - Westmead rocks!

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you so much for your wonderful review. We're delighted to hear that your husband is so happy and well cared for at Westmead. It's fantastic that he's able to share his passion for wildlife with others, and we know the activities coordinator takes great pride in supporting him in doing so. We...  

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Review from Andy J (Widow / Widower) published on 21 March 2025 Submitted via Website
Overall Experience
Absolutely brilliant care. They make it feel like a home from home. Food is excellent and nutritious. They not only look after the residents, but also their families and we were made welcome at anytime. Probably the best part is their activities. They entertain residents throughout the day with both groups and one to one activities. They encourage residents families to take part in all activities and for this I am eternally grateful.
The care staff go way beyond their job requirements and the home is kept absolutely spotless.

It may not be the most modern home in Droitwich, but it certainly feels like home.

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you for your wonderful review for our team at Westmead. We're thrilled to hear that you feel so at home with us and appreciate the care, activities, and the welcoming, homely environment. Our team takes great pride in creating a nurturing and engaging environment, and your kind words will mean so much to them. Thank you for sharing your experience.

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Review from Andy P (Son of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

Mom is cared for by professional, caring & thoughtful members of staff, who we trust & admire. Mom has been at Westmead for nearly two years & there is no doubt her quality of life & companionship has vastly improved. - Thank you

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you so much for your kind words. We're delighted to hear that your mum has experienced such a positive change since joining us at Westmead. Our team takes great pride in providing the highest standards of care and it's wonderful to hear how much you trust and admire them.

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Review from M W (Relative of Resident) published on 6 March 2025 Submitted via Website
Overall Experience

We've been very impressed with the standard of care at Westmead; the staff all seem to genuinely care about the health and wellbeing of the residents, and our half sister has been well looked after. The food and activities are good too and she has been very happy here, which is a joy to see. We would definitely recommend Westmead to anyone looking for a safe, comfortable and caring place for their relative.

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you so much for your thoughtful review. We're so happy to hear that your half sister has been so well cared for at Westmead, especially your comments about the food and activties. Your recommendation means so much and we will be sure to share your wonderful feedback with the home manager and her team, thank you.

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Review from S W (Relative of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience

Whenever we visit, my half-sister always seems to be very happy and well-fed. The staff seem to be very caring and attentive. We receive information if she has a fall or anything similar, which is very reassuring.

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you so much for sharing your review of our team at Westmead. It's wonderful to hear that your half-sister is so happy and so well cared for. Keeping families informed is very important to us, so we're glad you feel reassured by our communication. Your kind words mean a lot to us, thank you.

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Review from H D (Daughter of Resident) published on 19 December 2024 Submitted via Website
Overall Experience

We have full peace of mind knowing that my parents are getting the best of care at Westmead Residential Care Home. The staff always go the extra mile. They have both flourished due to the variety of activities and the care from the staff.

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you for your wonderful feedback about Westmead Residential Care Home. We're delighted to hear that your parents are thriving and enjoying the variety of experiences we offer. Our staff are passionate about going the extra mile for their residents and will be so grateful for your kind words of appreciation.

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Review from Michael L (Friend of Resident) published on 10 December 2024 Submitted via Postal Card
Overall Experience

Excellent home. Decor, cleanliness, general atmosphere. Lovely range of activities and brilliant activities coordinator. Garden is lovely - best I've seen in a care home. Much better than a similar type of care home I've seen in North-West England. All together a superior experience!

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you for your fantastic feedback for Westmead. We're so pleased to hear you've had such a positive experience and that the decor, cleanliness, and atmosphere stand out to you. It's wonderful to know you enjoyed the activities and appreciated the efforts of our brilliant activities coordinator,...  

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Review from C B (Daughter of Resident) published on 20 September 2024 Submitted via Postal Card
Overall Experience

I cannot thank the staff enough for the excellent care my mum received at Westmead. This was our first experience of respite and I was really worried but I was put at ease. I phoned after but never felt like I was hindering the staff and they always had time to talk and tell me what Mum had been doing. I also loved the photos I received when we collected her.

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you so much for your heartfelt feedback. We're so glad we could make your first respite experience a positive one and help put your worries at ease. We're happy to hear you felt supported and informed throughout your mum's stay. It's wonderful that the photos brought a smile, and we hope to welcome you both back again soon.

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Review from D P (Husband of Resident) published on 20 September 2024 Submitted via Postal Card
Overall Experience

We are lucky to have found Westmead. Staff friendly, helpful and always cheerful, keen to help both residents and visitors. We were put at ease. Food was good and healthy, all usually eaten. Drinks being brought around on a regular basis. Rooms always clean and tidy. My wife went on trips on the minibus local beauty spots. She enjoyed the fete and many activities, of which there are many. On visiting we sat out in the garden which is well maintained. We will use again in the future with apprehension. Thank you very much.

Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home

Thank you so much for your kind words. We're thrilled to hear that you and your wife had such a positive experience at Westmead. We look forward to welcoming you again in the future. Thank you for choosing us.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Westmead Residential Care Home.

Upcoming Events

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Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Westmead Residential Care Home.

Meet the Team (4)

Kate Lockwood
Kate LockwoodJob Title:Activities co-ordinatorJoined: 2020

Kate is our award-winning activities coordinator, who devotes so much time to getting to know exactly who her residents are as unique individuals and what they love to do, so she can organise bespoke activities which bring them so much joy.

Kate is truly outstanding and has recently won The Care Hero Award and the Outstanding Contribution to Health and Social Care in Worcestershire Award in the Worcestershire Health and Social Care Awards 2023.

Taymar Phillips
Taymar PhillipsJob Title:Home ManagerJoined: 2004

Taymar has worked with us at Westmead for nearly 20 years - first starting as a care assistant, then to a full-time team leader, deputy manager and now the home manager she is today.

Speaking of her role at Westmead Taymar said: "I really do enjoy what I do - it is so rewarding.

"Westmead is special to me as it is like my second home and family. I am very passionate and proud to be at Westmead."

Tina Quinn
Tina QuinnJob Title:AdministratorJoined: 2000

Tina has been with us at Westmead for 23 years. She prides herself on always being there for our residents, their families and staff.

Tina says that what makes Westmead special is the longevity of the team - which shows how committed each and every staff member is to providing the very best care. It really does make Westmead a special place to be.

Geraldine Smith
Geraldine SmithJob Title:Housekeeping AssistantJoined: 2017

Geraldine brings with her to Westmead a wealth of experience, spending over 30 years working in the care sector and has now been with us for over 5 years.

"I love being part of a team that cares for others regardless of their job role - staff, residents and their loved ones alike."

Frequently Asked Questions about Westmead Residential Care Home

What types of Care is Westmead Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westmead Residential Care Home have?

There are 31 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Westmead Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Residents Kitchenette are some of the Facilities & Services.

How far is Westmead Residential Care Home to the centre of Droitwich?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westmead Residential Care Home to verify any information. View our terms and conditions. Westmead Residential Care Home has an Enhanced Service -more info.