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Coldbrock House

183 Bearwood Hill Road, Winshill, Burton-on-Trent, Staffordshire DE15 0JS
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Coldbrock House, Burton-on-Trent

Care Provided by Coldbrock House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£950 - £1,200£950 - £1,200
Residential Dementia Care£950 - £1,200£950 - £1,200

We are taking bookings for Pre Booked respite stays. If you are looking after a family member, Friend and are wanting to book a holiday away please call Ciprian

Contact Coldbrock House to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Coldbrock Healthcare Ltd
  • Private Owned

Person in charge

  • Carmen Dumitrascu (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (20)

Visiting

  • Visiting is taking place by appointment only. There are no recent restrictions on visiting.

Parking

  • Ample street car parking, please use Oxley Street.
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Coldbrock House Reviews (53)

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7.4

Coldbrock House has a Review Score of 7.4 (7.384) out of 10, based on 3 reviews in the last 2 years. Over all time Coldbrock House has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from J B (Brother of Resident) published on 31 May 2022 Submitted via Postal Card
Overall Experience

This is a home I would go in if/when I am ready to do so. The staff make you feel at home and help you through your bad days. They can tell if you would like to be quieter or want to mix. In all, they are a friendly team, keeping everything running smoothly.

Reply from Rebecca Wheater, Manager at Coldbrock House

Thank you for your kind words. If there is anything we can help with, please do let us know. Lovely to hear feedback as this is how we learn and make improvements where needed. Many thanks for your lovely feedback.

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Review from Patricia (Wife of Resident) published on 21 October 2021 Submitted via Website
Overall Experience
When my husband and I visited Bearwood House with a view to respite care for him, I was immediately impressed by the caring, capable, happy, and loving atmosphere generated by the staff and surroundings. The home makes the most of its fairly limited space and feels safe. There was a large variety of activities offered by the member of staff appointed to coordinate them, the dining room was welcoming and the menus wholesome and varied, and there were two lounges for residents, one being described as the quiet lounge, which was also the venue for film shows.

We had no difficulty in deciding this was the place for my husband’s respite care. When I took him to Bearwood House the transfer into their care was smooth and efficient, and I have since received regular updates about my husband from the Manager.

Reply from Tracy Taylor, Manager at Coldbrock House

Thank you very much for your feedback. Your feedback is important to us at Bearwood House. At Bearwood House we like to ensure that the transition is as smooth as possible for both the family and the resident.

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Review from Susan P (Daughter of Resident) published on 23 April 2021 Submitted via Website
Overall Experience
My mother has been a resident at Bearwood House for almost four years. Her care has always been good, this was very reassuring during lockdown as I was not anxious about her needs not being met.
The new manager has worked so hard to make lots of beneficial changes, the activities are excellent and inclusive of individual need.
Before being allowed to visit again we were able to have video calls and use the visiting pod.
More recently Mum has been quite poorly, staff have responded immediately to ensure she received medical attention, kept me informed and looked after her so well, adapting her care needs each time. When visiting I see how respectful, kind and caring each staff member is towards her.

I would certainly recommend Bearwood House to anyone who is considering that their loved one may need additional care.

Reply from Surbhi Singh, Director at Coldbrock House

Thank you for your review. Your feedback is important to use, as this allows us to make positive changes. Communication has improved and we are now sending out a Monthly newsletter to all families, this gives you insight into what upcoming event we may have planned from the feedback we have from residents. I will pass on your positive feedback to the Team.

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Review from A H (Sister of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

Very accomodating through difficult circumstances. My brother needed to go into a home from hospital during last years Covid lockdown. Everyone always there for my brother and me.

Reply from Surbhi Singh, Director at Coldbrock House

Thank you for your kind words. It is important to us to have feedback.

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Review from S B (Daughter of Resident) published on 26 March 2021 Submitted via Postal Card
Overall Experience

All seems well behind the scenes as, since 2020 March, I've not entered the building. Visually Mum looks happy and well cared for. The new team seem to have been busy re-organising and decorating the home, which is good. The activities coordinator is very friendly and has introduced lots of wonderful new activities along with the manager. It's hard to judge, but I feel comfortable and reassured that my mum is in a caring environment and is content.

Reply from Surbhi Singh, Director at Coldbrock House

Thank you for your feedback. We have now resumed visiting following government guidelines. We continue to update the décor as we want to create a nice homely feel for our residents at Bearwood House. We are pleased to hear that you feel comfortable and reassured that your mum is being cared for. We welcome any feedback.

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Review from Michael G (Son of Resident) published on 13 October 2020 Submitted via Postal Card
Overall Experience

We have always been made very welcome when visiting Mum who is well looked after, happy and enjoys herself in a friendly atmosphere.

Reply from Surbhi Singh, Director at Coldbrock House

Thank you for your review. Your feedback is very important to us.

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Review from Zara (Daughter of Resident) published on 17 December 2019 Submitted via Website
Overall Experience

My father was previously living alone in sheltered accommodation. Despite myself and other family members supporting him, his health deteriorated over the years and coupled with dementia, we took the decision to move him into a care home. We were recommended Bearwood House by a friend who's mother had moved there. Since moving in, my father's health improved significantly and I can't thank them enough. My father has been at Bearwood for a couple years now and due to old age related health issues, has started to deteriorate once again, however the staff and management have been very supportive and I can't fault them as they have kept me informed all the way, but will perhaps need to think about moving my father into a nursing home. This is a shame, as moving into Bearwood House was the best thing for my father at the time and I am glad we managed to get him in when we did. It will be a shame for him to leave.

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Review from A M (Daughter-in-law of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

The management and staff at Bearwood House are brilliant. My father-in-law has only been there a few weeks but really settled into life there from day one. The very friendly atmosphere and dedicated staff make it a lovely place for family members to visit. What with the home-cooked meals that he raves about, and plenty of activities to keep him occupied, what more could anyone wish for. After struggling at home alone, he now feels very safe and secure under the caring approach of the staff who constantly go above and beyond what you would expect. Thank you.

Reply from susan cross, Activity Co-ordinator at Coldbrock House
What a lovely review. It is great knowing that your father-in-law is happy and making lots of new friends at Bearwood.

Thank you.

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Review from P G (Husband of Resident) published on 14 August 2019 Submitted via Postal Card
Overall Experience

My wife has only been in a short time so far. But we find everything satisfactory and all the staff are very good.

Reply from susan cross, Activity Co-ordinator at Coldbrock House

Thank you for your feedback! your opinions matter, if you can offer any advice on how we can improve our service please share your ideas with a senior member of staff.

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Review from Evelyn G (Daughter-in-law of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

My mum-in-law loved ins sheltered accommodation until she moved into Bearwood House practically a recluse. At first she wouldn't come out of her room but after a time of being encouraged to join in she now takes part in singing, exercise and many more things, thanks to the dedicated staff and the entertainment lady and she has made many friends.

Reply from Susan Cross, Activity Co-ordinator at Coldbrock House
A lovely review!

Thank you for your feedback.

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Review from Sandra W (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

We had to put Mum into respite care a year ago and were very impressed. When my Dad died a few months later we realised she was so much better at Bearwood than she would have been at home. The staff are wonderful.

Reply from susan cross, Activity Co-ordinator at Coldbrock House

Such a lovely review, thank you from all the staff at Bearwood!

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Review from S T (Daughter-in-law of Resident) published on 15 February 2019 Submitted via Postal Card
Overall Experience
My mother in law told me how happy she is in the home and how well taken care of she is.
The meals are 'just like my mother used to make' and I don't think she could give higher praise.

The staff are kind and patient and I think they do a marvellous job.

Reply from Susan Cross, Activity Co-ordinator at Coldbrock House
Thank you for your review!

It is good to know that your mother in law feels happy and comfortable at Bearwood. We are all very fond of her!

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Review from Graham G (Son of Resident) published on 8 February 2019 Submitted via Website
Overall Experience

The care my mother has received at Bearwood House has appeared, to my Father and myself, to be faultless and the staff have individually and collectively been excellent in their dealing with her. My father, who is 92 himself is always welcomed by the staff members on duty and made to feel part of the Bearwood House “family”

The only minor issue I would have is to do with the lack of feedback on the various hospital visits our mother makes, if we enquire with a member of staff usually nobody has the information due to shift changes.

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Review from Michael T (Son of Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience

Nothing bad to say about Bearwood. Staff are superb. Very friendly.

Reply from Susan Cross, Activity Co-ordinator at Coldbrock House

Thank you for your positive feedback.

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Review from Nancy T (Resident / Service User) published on 18 September 2018 Submitted via Postal Card
Overall Experience

Very happy.

Reply from Susan Cross, Activity Co-ordinator at Coldbrock House
A brilliant review!

It is comforting to know that the staff at Bearwood are meeting your needs and that you are happy.

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Review from Dorothy F (Resident / Service User) published on 17 September 2018 Submitted via Postal Card
Overall Experience

Looked after very well.

Reply from susan cross, Activity Co-ordinator at Coldbrock House

Glad to know that you are happy at Bearwood.

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Review from Hilda W (Resident / Service User) published on 17 September 2018 Submitted via Postal Card
Overall Experience

I have made lots of friends.

Reply from Susan Cross, Activity Co-ordinator at Coldbrock House
Thank you for your lovely review!

It’s great to know what you are happy at Bearwood House.

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Review from J H (Friend of Resident) published on 28 March 2018 Submitted via Postal Card
Overall Experience

Always a smile and friendly greeting.

Residents always treated with respect and always well cared for. Would recommend the home.

Reply from Sue Cross, Activity Co-ordinator at Coldbrock House
Thank you for your positive review.

It is very comforting to know that we are all working together as a team, enabling us to deliver the best care possible to the residents, families and friends at Bearwood.

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Review from Stephanie H (Niece of Resident) published on 20 February 2018 Submitted via Website
Overall Experience
When we visited, the care home was clean and tidy.
There are many activities organised for the residents, including crafts, cooking, music and people visiting to entertain the residents.

The residents all appear happy and well cared for.

Reply from Sue Cross, activity co-ordinator at Coldbrock House

Thank you for your positive feedback.

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Review from D L (Daughter of Resident) published on 8 January 2018 Submitted via Postal Card
Overall Experience
Mum is very comfortable in the above care home, her room is very light and airy and the decor very nice. The staff are very caring, friendly and patient and most of the other residents are friendly too.
There is an activity going most weekdays for anyone who wishes to take part and the atmosphere is comfortable and friendly.

I would definitely recommend this care home.

Reply from Susan Cross, Activities coordinator at Coldbrock House
We are pleased to hear that your mum is happy with the care she receives.

Thank you for your feedback!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

  • 16 Nov 2016Recipient: Coldbrock House
  • 15 Jul 2016Recipient: Coldbrock House

Accreditations

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