Gildawood Court

School Walk, Attleborough, Nuneaton CV11 4PJ
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9.2 74 Reviews
  • Gildawood Court, Nuneaton
Gildawood Court Care Home in Nuneaton provides the highest standard of residential and dementia care, for up to 60 elderly people, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The dementia care provision has been designed to meet the University of Stirling’s standards, which are widely acknowledged as providing the best living environment for people living with dementia. Stirling’s Dementia Services Development Centre is renowned as the world leader in this field.

As part of the team's specialist dementia training, the care team are provided with ways to make the activities as meaningful and stimulating as possible for those living with dementia, as well as addressing the clinical aspects of care. It also allows the chefs to have the relevant knowledge to cater for those living with dementia and/or dysphagia, presenting food in a creativity and sensory stimulating way.

The home always encourages residents to bring important personal possessions to personalise bedrooms. The residents benefit from a broad and stimulating range of activities, with a programme developed in partnership with their dedicated activities coordinator. Gildawood enjoys an excellent reputation and has strong links with the local community.
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Care Provided by Gildawood Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £995
  • Self-Funded Residential Dementia Care: from £995
  • RESPITE Self-Funded Residential Care: from £1145
  • RESPITE Self-Funded Residential Dementia Care: from £1145

These prices are only a guideline, please contact Gildawood Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Hayley Rix (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (60)

Visiting

  • The home operate an open visiting policy at Gildawood Court, where residents and loved ones may visit at the times that are most convenient.

Gildawood Court Reviews (74)

9.2

Gildawood Court has a Review Score of 9.2 (9.188) out of 10, based on 23 reviews in the last 2 years.
Over all time Gildawood Court has 74 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gildawood Court
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Total of 74, showing 1-20
Review from Brian R (Partner of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is well looked after.
Reply from Nicole Howarth, on behalf of the team at Gildawood Court

Many thanks for your positive review. We're so pleased to hear that your partner is receiving such great care at Gildawood Court. Our team works hard to provide compassionate and personalised care, so your kind words mean a lot. Your feedback will be passed on to the team.

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Review from Jack D (Son of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So happy mum came here.
Reply from Nicole Howarth, on behalf of the team at Gildawood Court

Thank you for taking the time to leave us such a fantastic review! We're so pleased that you're happy with your mum's move to Gildawood Court. It means a lot to the whole team, and we're always here to support both her and you. I will pass on your kind comments to the team.

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Review from Jo S (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The support of the staff is amazing. I cannot recommend them more highly. The empathy they have shown during some very difficult periods has been superb. Mum is very well looked after and is becoming much more settled. Very happy with the care provided.
Reply from Nicole Howarth, on behalf of the team at Gildawood Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Gildawood Court and is settling in well. It's also wonderful to know that you've felt supported during what can be a very emotional time. I will pass on your kind comments to the whole team.

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Review from Margaret G (Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful & very pleasant always. Meals very good & wholesome, plenty of variety. Our carer is a treasure! Also other staff are lovely & helpful.
Reply from Nicole Howarth, on behalf of the team at Gildawood Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you're receiving such great care and that our team at Gildawood Court has made you feel supported. It's especially lovely to hear your kind words about your carer. I will pass on your kind comments to the whole team.

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Review from A F (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the lovely ladies that work at Gildawood Court, from the lady on reception and the lovely care people. Mum has settled in lovely and our family know she is having the best care and food possible. My only criticism is the decor is very tired and I think all the rooms would benefit from
a lick of paint to make it as colourful as the staff. The room furniture is also a bit worse for wear.
Reply from Nicole Howarth, on behalf of the team at Gildawood Court

Thank you for your kind words about our team. We're so pleased your mum has settled in well and is receiving great care at Gildawood Court. We appreciate your feedback regarding the dcor and furniture and will take them on board. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from S S (Son of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gildawood Court staff have gone above and beyond in caring for my mother, who has been diagnosed with dementia. Everyone, from the reception staff to carers and managers have been great with my mum, and kept me informed of any changes.
Reply from Nicole Howarth, on behalf of the team at Gildawood Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Gildawood Court, and that you've felt supported and well-informed throughout. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from Helen A (Daughter of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Our dad was placed in a D to A bed here, we had no other care home choice. Reception staff are lovely, but dad nor any of his family enjoyed this placement. The home seems very clinical, has no carpet, and we were told not to go in at lunchtime. The dietician agreed that we should go in to encourage
dad to eat; the food was awful, we took pictures of one meal, and I completely understand why dad (who loved to eat!) refused dinners. The staff were ok, but did not communicate with us. They all went for a tea break at 3pm, so if you needed a member of staff that wasn't possible. We requested a DNR to be put in place but it wasn't.


Dad has dementia, so staff would ask him him he wanted to go into the dining room or sit in the chair, but he always said, "no". They would never pursue this so he didn't get out of bed at all for the 4 weeks he was there. His mobility has always been a problem, but they have made this worse through their lack of perseverance.

Reply from Nicole Howarth, on behalf of the team at Gildawood Court

Thank you for taking the time to share your experience of our home. I'm very sorry to hear that your dad's time with us was not as happy as we would want for our residents and their families. Some of our residents, especially those coming from the hospital, are particularly vulnerable, and we try to put things in place to protect them as much as possible. This includes protecting our lunchtimes so we can maintain the dignity and support of residents who need additional help, and to avoid the distractions that guests can cause. We appreciate you raising these points now; we take all feedback seriously and will review your comments carefully. If you'd like to discuss any of this in further detail, a member of our leadership team would be happy to speak with you directly. We wish your dad all the best with his continued recovery.

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Review from Rachel B (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so impressed with the standard of care given at Gildawood court. My mother has been shown such care and dignity and treated like an individual. She was asked her preferences and all her needs have been met with these in mind. The team there are so kind, approachable and hard working and I can't
recommend them enough.
Reply from Laura Reeve, on behalf of the team at Gildawood Court

Many thanks for your review and recommendation, as a team we are dedicated to delivering person centred care for all our residents based on their preferences and what they like, to ensure they are happy, safe and well cared for. Your comments will be shared with the team who will appreciate your feedback.

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Review from Keith W (Son of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first visited Gildawood I was greeted by the lady on reception who was very friend and helpful. I was taken to my dads room which is very nice clean and comfortable. The nurses are very friendly and explained how dad would be taken care of and if we need to ask any questions. There were there
to help, the food is first class with very good choices. My dad really enjoys the food. We feel comfortable that dad is in good hands and taken care of without any worries.
Reply from Laura Reeve, on behalf of the team at at Gildawood Court

Thank you for taking the time to leave us a review and for your kind words about our home and team, it is wonderful to hear that your dad is enjoying the food choices available and that our care and him being with us is giving you peace of mind. Your feedback will be shared with the team.

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Review from J J (Friend of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Found the home smelly. Very few staff at any time. White staff can be rude. Black girls are more friendly. Untrained and taking too long to care for residents. The toilet had excrement in and the bedpan had too. I had to clean and flush the toilet. The resident is made to feel they were in the way and
made to feel prisoner.
Reply from Home Manager, Home Manager at Gildawood Court

Nothing is more important to us than providing the highest quality care to our residents. When experiences are less positive, we are committed to learning from them to improve the care we provide to both our residents and their loved ones. We have shared your comments with the team, who are dedicated to continuous learning and improvement through feedback.

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Review from J P (Daughter of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just cannot fault the care received by Dad at Gildawood. He went from being bed ridden and unable to feed himself after hospital discharge to being up on his feet and getting a little bit of independence back even with him living with Alzheimer's. Big thanks to all the staff. You are all amazing and
he would have definitely stayed with you if it was closer to home.
Reply from Home Manager, Home Manager at Gildawood Court

Many thanks for your lovely feedback. It is wonderful to hear the positive impact our care had on your Dad following his hospital discharge. Our team is dedicated to ensuring every resident feels safe, happy, and well looked after, and it's great to hear that this has been your experience.

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Review from Georgina E (Partner of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was looked after by experienced, caring and kind staff. All her needs were met in pleasant surroundings. All staff were supportive to myself and went above and beyond to sort a difficult situation out.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you, Georgina, for your kind words about our team. Every member of our team works very hard to provide the highest quality of care and it's lovely for them to receive this kind of feedback from our residents' loved ones. They'll be delighted to hear your praises!

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Review from Stephen S (Son of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's been in care for nearly 3 years and as her health has deteriorated her support has increased. I can't fault the way she's been treated throughout her stay or how the home keeps her family up to date with her changing medical needs.
On visits when staff have been present, nothing has been too
much trouble and they have taken time to talk and answer questions about Mum when asked. Thank you all for everything you do.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you for taking the time to leave us such a lovely review, Stephen, your appreciation and recognition of our team means so much to us! We know how difficult it has been for Mum and for yourself seeing the decline in her health and we hope we've made this time a bit easier for you both - we're always here to help and do everything we can to support Mum and her family. Thank you again for your wonderful feedback - the team will be touched to hear your kind words!

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Review from K T (Daughter of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a good place. Dad was upstairs on a discharge to assessment. Nice enough room however could have done with hoovering and cobweb removal more often!
There are a few members of staff who really made things for Dad.
Food was a massive issue. I took meals in every day for Dad.
Reply from Home Manager, Home Manager at Gildawood Court

We pride ourselves on the resident experience and are sorry that you were unhappy with aspects of your father's care. We take comments such as this extremely seriously, though in this instance these differ from our own records. We would be interested in learning more about your experience and would be grateful if you could contact us at wecare@ariacare.co.uk. We are always looking to learn and improve from any feedback we receive.

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Review from W B (Partner of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Vert friendly. Good visiting times, very flexible.
Reply from Hayley Rix, Home Manager at Gildawood Court

Thank you for your review, we appreciate your feedback.

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Review from Jane H (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff.
Residents are looked after by trained staff.
Food is excellent.
Clean surrounding.
Administrative staff are very approachable.
Dignity towards all residents is clearly visible.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you so much for your lovely comments; feedback from relatives of our residents means so much to our team at Gildawood Court!

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Review from S P (Daughter of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I viewed Gildawood prior to my mum becoming a resident. I knew straight away it was the right home for my mum. It just felt right - the atmosphere, the location and the home itself.
What I had not bargained for was just how fabulous the staff are. They go above and beyond to support my mum. Even when
staff and my mum are not aware I have arrived, I can see the relationship they have with her.
I can't thank them enough! Everything is just perfect!
Reply from Home Manager, Home Manager at Gildawood Court

Thank you so much for your kind words, it means so much to our team when their passion and dedication is recognised by relatives of our residents, they will be touched to hear your lovely comments!

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Review from P H (Wife of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Shortage of qualified staff. Agencies used do not speak properly to residents. Sometimes too quiet. My husband has not had his teeth cleaned or false teeth stuck in for over a year. I have mentioned this numerous times. Overall the staff are very pleasant and friendly. Loss of property is a constant
complaint. Outside garden could be made more resident-friendly. Seats shaded areas and paths to walk on grass area is very uneven.
Reply from Home Manager, Home Manager at Gildawood Court

We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive, though in this instance our records differ from your account. Therefore, we would be grateful if you could contact us at wecare@ariacare.co.uk so that we can learn more about your experience.

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Review from E C (Daughter of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad was neglected to the point he developed a nasty fungal infection and was taken to A&E. I was told I was going to be contacted by the manager and wasn't to discuss my complaint.
Still waiting for communication from them. And also hasn't communicated with me to see if my dad is ok.
Very let
down and upset with the care received.
Reply from Home Manager, Home Manager at Gildawood Court

We pride ourselves on the resident experience and are sorry that you were unhappy with aspects of your father's care, though in this instance our records differ from your account. We understand that you are due to meet with the management team at the home who are committed to learning and improving from feedback.

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Review from Julie S (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care that my dad has received at Gildawood Court. He has felt comfortable and safe in his own room and has been attended to well by the carers.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you for taking the time to leave a review. We're happy to hear that dad is receiving such great care at Gildawood Court and will pass on your kind comments to the whole team. Thank you.

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Current Review Score: 9.2 (9.188)

Overview of Review Score

The Review Score of 9.2 (9.188) out of 10 for Gildawood Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.188 for Gildawood Court is calculated as follows: ( (158 Excellents x 5) + (55 Goods x 4) + (16 Satisfactorys x 3) + (19 Poors x 2) + (18 Very Poors x 1) ) ÷ 266 Ratings = 4.188
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gildawood Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Hayley

Hayley Rix

Job Title: Home Manager Joined: 2020

I joined Gildawood Court as Home Manager in September 2020, after spending the last 15 years of my career in the care sector.


I first started in 2005 as a support worker for adults with learning disabilities, becoming a CQC Registered Manager in 2009. Since then, I have managed various care settings, including domiciliary, supported living, residential and also nursing before starting at Gildawood Court.


As Home Manager, I enjoy the variety and challenges which each day brings at a care home. I have been impressed with how the team at Gildawood Court genuinely know the residents as individuals and treats everyone with such care and respect.


It is my responsibility to ensure that our residents receive the best care possible, that they are listened to and that their needs are met. It is also really important that my staff are supported in their role to assist our residents. It is a team effort and we all need to be working together to ensure the development of the home is the best it can be for its residents, relatives and staff.


I am also looking forward to building strong relationships with the local community and being active in exploring the lovely surrounding area.


In my spare time, I like to take my dog for walks and relax on the sofa watching a good movie.

Frequently Asked Questions about Gildawood Court

What types of Care is Gildawood Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gildawood Court have?

There are 60 Single Rooms.

What are the Facilities & Services at Gildawood Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Gildawood Court to the centre of Nuneaton?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gildawood Court to verify any information. View our terms and conditions. Gildawood Court has an Enhanced Service - more info.