Gildawood Court

School Walk, Attleborough, Nuneaton CV11 4PJ
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9.2 74 Reviews
  • Gildawood Court, Nuneaton
Gildawood Court Care Home in Nuneaton provides the highest standard of residential and dementia care, for up to 60 elderly people, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The dementia care provision has been designed to meet the University of Stirling’s standards, which are widely acknowledged as providing the best living environment for people living with dementia. Stirling’s Dementia Services Development Centre is renowned as the world leader in this field.

As part of the team's specialist dementia training, the care team are provided with ways to make the activities as meaningful and stimulating as possible for those living with dementia, as well as addressing the clinical aspects of care. It also allows the chefs to have the relevant knowledge to cater for those living with dementia and/or dysphagia, presenting food in a creativity and sensory stimulating way.

The home always encourages residents to bring important personal possessions to personalise bedrooms. The residents benefit from a broad and stimulating range of activities, with a programme developed in partnership with their dedicated activities coordinator. Gildawood enjoys an excellent reputation and has strong links with the local community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £995
  • Self-Funded Residential Dementia Care: from £995
  • RESPITE Self-Funded Residential Care: from £1145
  • RESPITE Self-Funded Residential Dementia Care: from £1145

These prices are only a guideline, please contact Gildawood Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Hayley Rix (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (60)

Visiting

  • The home operate an open visiting policy at Gildawood Court, where residents and loved ones may visit at the times that are most convenient.

Gildawood Court Reviews (74)

9.2

Gildawood Court has a Review Score of 9.2 (9.188) out of 10, based on 23 reviews in the last 2 years.
Over all time Gildawood Court has 74 reviews.

Overall Experience
  • 39
  • 23
  • 5
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Date Published
  • 74
  • 9
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  • 23
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Reviewer Connection to Gildawood Court
  • 31
  • 15
  • 8
  • 5
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  • 1
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Total of 74, showing 21-40
Review from Karen L (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came here on discharge from hospital for respite.
The staff were very relaxed and friendly. Residents could come and go as they pleased, mix in open-plan lounge area or spend time in their rooms. It was a very person-centred care home. The rooms were lovely, and looked clean, meals looked very
nutritious, plenty of choice and healthy. My mum is a fussy eater. I had peace of mind that my mum was well cared for and safe and more importantly she was happy.
Management were regularly seen on the visit and well led. Mum developed friendships with others on the unit, who were staying as well.
My mum was reluctant to go to the care home but she had a positive experience and so did the family.
Reply from Home Manager, Home Manager at Gildawood Court

Many thanks for taking the time to leave us a review and for your comments. We are delighted to hear your mum enjoyed her respite stay and had a positive experience. Your feedback has been shared with the team.

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Review from L F (Daughter of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wonderful father has been in Gildawood, all the stress has left me. I will never forget the manager's first words as I left Gildawood on the first day I left Dad there, with tears in my eyes. She said "You can go back to being his daughter and let us take over" and that has been so true. When
he is unwell and waiting for an ambulance, they sit with him. They phone us with updates. A lovely gentleman carer shows him funny clips on social media and makes sure he has football/Bond films on TV.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your dad is receiving such great care at Gildawood Court and that the variety of activities are enjoyed. I will pass on your kind comments to the whole team.

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Review from Faisal J (Son of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always found the staff helpful, especially one member of the care staff, who bends over backwards to support and is ever so nice.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you Faisal for taking the time to leave us a review and for your recognition of the team at Gildawood Court. Your comments will be shared with the team.

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Review from Michelle p (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having to move Dad into care was such a difficult decision. But Gildawood Court Nuneaton have been amazing. The transition was made easy. The staff were so welcoming and friendly and it felt so reassuring to have them there for Dad. I spoke to my dad on the phone today and the difference is amazing.
From tears and heartbreak on previous calls when he was at home or in the hospital to a lovely chat with my dad was so good I could hear how much happier he is now. Thank you.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you, Michelle, for taking the time to leave us a review and for your lovely comments about the team at Gildawood Court, it is lovely to hear that your Dad is settling in at our home. Your feedback will be shared with the team.

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Review from J T (Daughter of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very pleased with the care and attention that our father has had in the time that he has been at Gildawood Court Care Home.
Reply from Home Manager at Gildawood Court

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We are pleased that your father has settled at Gildawood Court. Your feedback will be passed on to the team.

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Review from G K (Son of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The transition from hospital to care home, of course, made Mum and the family very anxious. Gildawood Court Care Home was very welcoming and understanding and were there to answer questions and enable us as much as possible. The room is comfortable, there seem to be enough activities, lovely food and
endless tea (my mum's requirement!) Mum loves singing and there seems to be plenty of opportunities for her to enjoy doing that with others here. A few times, there have been medical emergencies with Mum and these have been handled quickly and very thoroughly by staff and very caringly, as if she were a family member, which we notice and appreciate.
Reply from Home Manager at Gildawood Court

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us and we are extremely pleased that your mum enjoys the activities, food and of course the tea, that we have to offer at Gildawood Court. Your feedback will be shared with the team.

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Review from Leigh F (Daughter of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Gildawood Court since June 2022, she has settled very well and seems so happy. Staff are always friendly and approachable. They let me know if there are any concerns with Mum and any problems are sorted out efficiently.
Reply from Home Manager at Gildawood Court

Leigh, thank you very much for your kind words. Nothing will stop us from delivering outstanding care for our residents at Gildawood Court. The team join me in thanking you for your positive comments.

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Review from Tracey T (Daughter of Resident) published on 20 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has Alzheimer's and has recently moved into Gildawood Court. We were worried about how Mom would settle as she could be very difficult at home. What a surprise we had, she settled immediately. Staff are so understanding and watching them and how they interact with the residents, we feel so relieved.
Everyone we've met, receptionists, care staff and laundry staff have been so helpful. We are grateful to them all. The unit could do with updating, painting etc, and bedrooms especially.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you, Tracey for taking the time to leave us a review. We are pleased to hear your mum has settled in at Gildawood Court and for your lovely comments about the team. Your feedback has been shared with the whole team.

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Review from James G (Son of Resident) published on 20 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Gildawood Court provided superb care for my father during his stay, treating him with dignity and respect and going the extra mile to learn BSL and make him feel at home.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you James for your kind words and recognition of the team at Gildawood Court. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review from Linda R (Daughter of Resident) published on 6 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care at Gildawood Court is very good. My dad seems to be looked after from what I have seen, food is what Dad likes and most of the staff are friendly. Dad is settled now he's been at Gildawood Court for fifteen months. The home is looking very dated and you can tell it hasn't had any money spent
on it for many years, with grubby carpets and basic furniture. Dad's flooring has just been changed after many complaints. Gardens and grounds are a mess, no garden furniture.
Reply from Home Manager at Gildawood Court

We are so pleased to read your positive comments about the care your dad receives at Gildawood Court; the team were thrilled with your feedback. We are sorry to hear about your experience with the look and feel of the building. We take reviews of our services very seriously as they help to inform our continuous improvement plans. If you would like to discuss this with me, please contact me by email.

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Review from David K (Son of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy to leave my mom in the hands of Gildawood Court Care Home as I know how well she is treated and looked after.
Reply from Home Manager at Gildawood Court

Thank you for your lovely review, David. The team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.

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Review from K W (Granddaughter of Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with how well my granddad has settled in and is being looked after.
Reply from Home Manager, Home Manager at Gildawood Court

Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review from Betty F (Wife of Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find my husband well looked after, clean and hair combed. Cannot fault the staff at all, they are very caring.
Reply from Home Manager, Home Manager at Gildawood Court

On behalf of the Gildawood Court team, we would like to thank you for your wonderful feedback, Betty. Thank you again for your review.

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Review from Dorothy R (Sister of Resident) published on 1 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We would like a coffee machine in reception.
Reply from Home Manager at Gildawood Court

Thank you for your review, it has been passed on to the team.

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Review from Hazel G (Wife of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
General observation on visiting three times a week - they cannot do enough to help my husband. My personal opinion is excellent on all levels.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you, Hazel, for your kind words and recognition of the team at Gildawood Court. Your husband is a joy to care for. Your comments will be passed on to the team.

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Review from Y G (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended the Jubilee Party, it was a fantastic afternoon. All staff were very friendly and interacted with the residents and their families. The organisation was brilliant. Well done to all.
Reply from Home Manager, Home Manager at Gildawood Court

Thank you for your review and positive comments regarding our home and staff. We loved holding the Jubilee event at Gildawood Court and seeing how much enjoyment our residents and their visitors had on the day. Your feedback will be passed on to the team.

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Review from Frederick R (Son of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is kept safe and happy due to the excellent support that she gets from all the staff at Gildawood Court.
Reply from Home Manager at Gildawood Court

Thank you for your lovely comments with regards to your mother. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from John B (Brother of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good standard.
Reply from Home Manager at Gildawood Court

On behalf of the Gildawood Court team, we would like to thank you for your wonderful feedback. Thank you again for your review.

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Review from Stephen B (Husband of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring and attentive staff.
Reply from Home Manager at Gildawood Court

Thank you for your review and positive comment regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.

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Review from G D (Daughter of Resident) published on 12 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and the home are always polite and helpful. My dad always looks clean and tidy. He loves all the staff and he is very happy every time I visit him weekly. The home is always clean and fresh.
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Current Review Score: 9.2 (9.188)

Overview of Review Score

The Review Score of 9.2 (9.188) out of 10 for Gildawood Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.188 for Gildawood Court is calculated as follows: ( (158 Excellents x 5) + (55 Goods x 4) + (16 Satisfactorys x 3) + (19 Poors x 2) + (18 Very Poors x 1) ) ÷ 266 Ratings = 4.188
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gildawood Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Hayley

Hayley Rix

Job Title: Home Manager Joined: 2020

I joined Gildawood Court as Home Manager in September 2020, after spending the last 15 years of my career in the care sector.


I first started in 2005 as a support worker for adults with learning disabilities, becoming a CQC Registered Manager in 2009. Since then, I have managed various care settings, including domiciliary, supported living, residential and also nursing before starting at Gildawood Court.


As Home Manager, I enjoy the variety and challenges which each day brings at a care home. I have been impressed with how the team at Gildawood Court genuinely know the residents as individuals and treats everyone with such care and respect.


It is my responsibility to ensure that our residents receive the best care possible, that they are listened to and that their needs are met. It is also really important that my staff are supported in their role to assist our residents. It is a team effort and we all need to be working together to ensure the development of the home is the best it can be for its residents, relatives and staff.


I am also looking forward to building strong relationships with the local community and being active in exploring the lovely surrounding area.


In my spare time, I like to take my dog for walks and relax on the sofa watching a good movie.

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