Gildawood Court

School Walk, Attleborough, Nuneaton CV11 4PJ
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9.0 77 Reviews
  • Gildawood Court, Nuneaton
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Care Provided by Gildawood Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1075
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200
The price(s) shown are provided by the care home. Contact Gildawood Court for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Hayley Rix (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (60)

Visiting

  • The home operate an open visiting policy at Gildawood Court, where residents and loved ones may visit at the times that are most convenient.

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Gildawood Court Reviews (77)

9.0

Gildawood Court has a Review Score of 9.0 (8.968) out of 10, based on 24 reviews in the last 2 years.
Over all time Gildawood Court has 77 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gildawood Court
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Total of 77, showing 61-77
Review from Mary L (Wife of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband passed away while the carers were getting him ready for bed. They were excellent. I'm so grateful they were with him. I've visited since and all staff have been so kind. Rooms need decorating.
Reply from Jo Madejowska, Home Manager at Gildawood CourtThank you for taking the time to review Gildawood Court, we really appreciate your feedback. At Gildawood Court we take great pride in ensuring we deliver high-quality care and facilities. We are very pleased that you have a positive impression of our team and the high-quality care they provide. We are currently reviewing opportunities for refurbishment and renovation in the home and are happy to report that we have a rolling ongoing maintenance programme to ensure that our high standards of service can be properly maintained. We always welcome the opportunity to improve and hope that you will continue to share your suggestions with us in the home in future.
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Review from Georgina L (Daughter of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were very supportive to me as a daughter and very caring and supportive to my mother during her stay there. Nothing was too much trouble. My mum could not have stayed anywhere better, I believe Gildawood to be the best care home in the area. The building was always clean and tidy and the residents
were always looked after as if they were the staff's parents.
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Review from Adrian B (Nephew of Resident) published on 22 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
- No issues with the care provided to my aunt.
- Staff will also usually answer e-mail enquiries promptly which is a great help to me personally.
- Staff will also contact me to advise if anything is needed.
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Review from R H (Wife of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have found the service provided was uneven. Good and not so good. Some staff members are excellent and provide good care to the residents and also keep the relatives informed of their loved one's problems real and imaginary. Others show little interest and fail to see that a resident is comfortable
in his or her toilet needs. One can get the impression that the home is short staffed as the lounge where residents can gather is often left without a member of staff in attendance. I have found myself alone with 8 or 9 residents and no qualified carer on hand.
Reply from Johann Madejowska, Care Home Manager at Gildawood CourtThank you for taking the time to review Gildawood Court, we really appreciate your feedback. At Gildawood Court we take great pride in ensuring we deliver high-quality care and facilities. We regularly run recruitment campaigns to build our care team, thus ensuring they are able to provide person-centred care and spend valuable time with our residents, and we are pleased to confirm we have made robust improvements in this regard. We always welcome the opportunity to improve and hope you will continue to share your thoughts with us in the home in future.
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Review from Gillian E (Daughter of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was advised a place was available, so I visited and was given the time to chat with management and a tour of the home. Our room was painted in mums favourite colour, so that clinched the deal! She is settled well and is happy and feels it is her home now. This pleases me too, as I can relax in the
knowledge she has a structured day, enjoying sociable surroundings and I know she is safe and warm and being well looked after. Any queries I have, the management team soon put my mind at rest.
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Review from Mike S (Daughter of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The individual rooms are in need of decorating. My father's room which he has been in since August 2015 has a dent/hole in the wall which has never been sorted out. (It was like this when he moved in). Inconsistencies with staff and how they present food and liquid. My father is on stage 2 thickening
'salt recommendation'. Sometimes, you can pour his drink, whilst other times they are the consistency of jelly; this is without standing time. Perhaps training is needed. Overall, staff are very caring and I feel my father is well looked after.
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Review from Anthony B (Husband of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I get very concerned about missing clothes. I don't seem to make any progress on this. Then, quite often, clothes that are not hers appear in her wardrobe. I agree I should have sewn labels in, but I'm not very good at sewing. My wife's clothes have been missing for many months now.
Reply from Johann Madejowska, Care Home Manager at Gildawood CourtThank you for taking the time to review Gildawood Court, we really appreciate your feedback. At Gildawood Court we take great pride in ensuring we deliver high quality care and facilities. We have listened to your feedback and spoken with our housekeeping team who are currently reviewing their procedures and implementing changes where necessary to ensure our service is of the highest quality. We always welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home in future.
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Review from Dennsi K (Husband of Resident) published on 8 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I was shown around Gildawood Court I was very impressed with the cleanliness and decided there and then that this was the place for my wife. My feelings have been up and down, but the staff have helped me get to grips with the situation. On three occasions where I wanted to take the wife out for
the day, the staff helped and pulled out all the stops to make sure she was clean, tidy and presentable for the event.
Over the last few months I have felt more comfortable visiting than I did at the beginning and I know that she is getting all the proper care that she needs that I could not provide.
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Review from Julia (Daughter of Resident) published on 8 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came to Gildawood in May, originally for respite care but due to her deteriorating condition has stayed as a permanent resident. I didn't want mum to have to go into a home but it has definitely been the best thing for her. The staff are brilliant and as a result she has started to engage with
people and take part in activities, which wouldn't have happened if she'd strayed at home.
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Review from Helen H (Wife of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gildawood Court cared for my late husband until he died on the 3rd of June 2016. My husband first attended for day care at Gildawood, he was well looked after by the day care staff, and he enjoyed going for 10 months. In 2015 my husbands needs became greater and I was advised to see if Gildawood could
take him on as a resident, fortunately they had a place and my husband moved in within a week. I felt dreadful committing him into care, but it became too much for me caring for him day and night. Our doctor had recommended that I should let go of some of the caring, and become his wife again.


I found the staff not only supported my husband, but also me, and for 16 months. I felt a part of the Gildawood family. I could not have asked for more, if I had a problem or concerns, it was dealt with within an efficient and sympathetic way. Life is not perfect, but I could not have asked for better care and support for my husband. He was treated with patience, kindness and dignity, and I for one will be forever grateful, and in debt to all the management, care staff, night staff, housekeepers and the maintenance men.
They all played their part in supporting both my husband and I.


I cannot recommend Gildawood court highly enough.

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Review from John (Husband of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in care for her dementia since February. The staff have been excellent. She is clean, comfortable and well looked after. They always have time for a little chat with her and are informative to me when I have had any queries.
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Review from Angela O (Daughter of Resident) published on 20 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mums care home was clean there was a pervading smell of urine throughout the whole of the building.
Reply from Jo Madejowska, Home Manager at Gildawood CourtThank you for taking the time to review Gildawood Care Home, we really appreciate your feedback. At Gildawood we pride ourselves in providing high quality care and environments and have a strict cleaning schedule in place to ensure odours are kept minimal. We always welcome the opportunity to review and improve upon what we offer and hope you will share your thoughts with us in the home.
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Review from Andrew H (Son of Resident) published on 23 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been in care at Gildawood since the 29th of May and he has been very well looked after. His room is very spacious, clean and the food is good. The staff all appear very caring towards my dad and all others in their care. They always seem courteous to all of their needs. My dad appears contented
in the care at Gildawood.
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Review from Anna D (Daughter of Resident) published on 13 October 2015 Submitted via Website • Report
Overall Experience 1.0 out of 5
There is always an odour of incontinence. No simple prompts or reminders of day/date or time for the residents. Always feels like a sad and lonely place. On my last visit arrived to find front door unlocked. Entered the building and it took quite a while to find a member of staff to inform them that
the front door was open. Staff expressed some concern and commented that it had happened before. I was very concerned and prompted staff that they should check that no residents had left the building.
Reply from Sarah Scott, Marketing Executive at Gildawood CourtWe really appreciate your feedback. At Gildawood we pride ourselves in providing high quality care and environments, and have a large team regularly cleaning all areas, accidents are immediately cleared up but carpets have also recently been changed. Safety is of very high importance at Gildawood, there are notices to ensure staff and visitors make sure the front is door is securely closed before they walk away. We welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home in future.
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Review from Kath J (Relative of Resident) published on 27 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the carers at Gildawood overall to be very caring with residents. I have a partner/resident who is extremely challenging and they do their very best to manage his care with dignity. They telephone if there is a problem so communication is excellent. There were early problems mainly because of
his behaviour and problems with medication, hopefully these are being resolved. I would like to see more activities for the residents.
Reply from Johann Madejowska, Home Manager at Gildawood CourtThank you very much for your review, we really appreciate your feedback. At Gildawood we pride ourselves on providing high quality care and support. The accurate monitoring and administration of medication is a high priority at Gildawood, and we work in very close partnership with our residents and their GPs to ensure that requirements are met.
We believe it’s important to provide regular activities and tailor these for each individual resident. To facilitate a wide range of activities we have two full-time activity co-ordinators running group and individual activities seven days a week. We always welcome the opportunity to review and improve upon what we offer and hope you will share your thoughts with us in the home.
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Review from Diana C (Niece of Resident) published on 10 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Gildawood is a superb care home specifically for dementia. The en-suite rooms are light, airy and spacious and cleaned thoroughly the home is modern and well decorated with pleasant grounds and a happy atmosphere. Just occasionally there can be an unpleasant odour. The management and staff are extremely
helpful, obviously dedicated to their jobs as there is a low turnover of staff and I've never seen agency staff. They feel like a big happy family in a homely environment. In general I feel the residents are treated with respect and care, residents look clean and well dressed, there is a hairdressers on site the staff do an amazing job at meeting their needs. I would definitely recommend Gildawood
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Review from Maureen R (Wife of Resident) published on 6 August 2015 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The care home is good for it's purpose, but as my husband has dementia they can only do their best. I wish he didn't have to be in there but unfortunately he has to be. I know everyone is good and kind, it doesn't matter where he is, things won't be good.
Reply from Sarah Scott, Marketing Executive at Gildawood CourtAt Gildawood Court we pride ourselves on providing high quality care and support. We work hard to tailor activities to the needs and likes of individual residents. We believe it’s important to provide regular activities and have two full-time activity co-ordinators running group and individual activities seven days a week. We always welcome the opportunity to review and improve upon what we offer and hope you will share your thoughts with us in the home.
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Current Review Score: 9.0 (8.968)

Overview of Review Score

The Review Score of 9.0 (8.968) out of 10 for Gildawood Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.0 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.993 for Gildawood Court is calculated as follows: ( (148 Excellents x 5) + (60 Goods x 4) + (17 Satisfactorys x 3) + (20 Poors x 2) + (31 Very Poors x 1) ) ÷ 276 Ratings = 3.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Gildawood Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gildawood Court to verify any information. View our terms and conditions. Gildawood Court has an Basic Service - more info.