Park View

Priory Road, Warwick CV34 4ND
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9.8 95 Reviews
  • Park View, Warwick
Park View is a 64-bed care home situated in Warwick. This spacious home provides expert care for older people, including those living with dementia.

Park View strives to create a homely environment and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. The bedrooms are beautifully furnished, with en-suite toilet facilities. The home also has excellent amenities, including comfortable lounges in which residents can relax. In addition, there is a dedicated area for dementia care, designed to enable those cared for to maintain their independence in a safe environment.

The activities coordinator works closely with residents and families to ensure the activities are meaningful and based on residents' interests. Activities include, motivation 2 music, art therapy, crafts club, bingo, quizzes, trips out, regular entertainment, hair and nail salon and pets as therapy.

Park View have community links with the local college, schools, churches, mobile library support services and hold a monthly Memory Lane Café to offer support and advice to those living with dementia.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1528
  • Self-Funded Residential Dementia Care: £1300 – £1528
  • RESPITE Self-Funded Residential Care: £1400 – £1628
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1628

These prices are only a guideline, please contact Park View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dani Pathirage (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1994
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Park View Reviews (95)

9.8

Park View has a Review Score of 9.8 (9.813) out of 10, based on 37 reviews in the last 2 years.
Over all time Park View has 95 reviews.

Overall Experience
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  • 12
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Date Published
  • 95
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Reviewer Connection to Park View
  • 41
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Total of 95, showing 21-40
Review from R M (Son of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful, well-run care home for my father, surrounded by staff who always go the extra mile to look after him. He regularly participates in activities which staff arrange for the residents, and he always loves these, as the smiles clearly show. The staff are patient and caring, the food is good,
the home is always clean and, importantly, he is always treated with dignity and respect. And, importantly for family members, communication with me is strong - I always receive a phone call or email if I need to be made aware of something. I'm so pleased that we managed to secure a place at Park View - knowing that my father is happy and well cared for is so important to me, and I'm so grateful to all the staff for everything that they do.
Reply from Dani Pathirage, Home Manager at Park View

From the entire team at Parkview, we thank you so much for taking the time to leave us a review. We strive to provide outstanding care to everybody that joins our family and it's a pleasure to be able to share such positive feedback with the team.

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Review from Sarah T (Daughter of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Park View earlier this year following a period in hospital. Leaving her home and moving into care was a stressful time for Mum and our family, but from day one the Park View Team did everything possible to help Mum settle and feel happy.
Her room is bright and modern, with all the facilities
she could need, together with a fabulous view of the gardens and park beyond. The facilities team helped put up some of Mum's pictures etc to make the room feel like home.
We were immediately impressed at the efforts Park View make to engage residents in activities they will enjoy. They took time to understand what Mum likes and they provided a weekly view of planned activities.
Park View take care of all Mum's medicines, appointments, arranges chiropody visits, laundry and provides tasty and varied meals.
The best part about Mum living at Park View is that she has constant company and care, from a well-managed team of carers, who can't do enough to help Mum throughout the day and night.
Reply from Dani Pathirage, Home Manager at Park View

Thank You so much Sarah for your kind words. I will share this review with the Parkview team.

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Review from Pam S (Niece of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our aunt has now been a resident at Park View for nearly 4 years and in that time, we have seen a lot of senior managers come and go. The current home manager's dedication has transformed the home in many ways. Her door is always open for any type of conversation and we are amazed at the trouble she
takes performing any task - small or large. Care staff and all staff are kind and respectful to both residents and family members. Our Aunt will always say; 'If you can't be in your own home, you couldn't be in a better place'. Long may this standard continue and we would like to say, 'many thanks to all staff'.
Reply from Dani Pathirage, Home Manager at Park View

Thank You Pam for this lovely compliment, I have shared your 5-star review with the team.

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Review from N H (Friend of Resident) published on 30 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming, welcomed by some nice staff members, the home looked lovely and felt homely. I thought the sweet shop was a nice touch as well.
The home didn't feel like a care home and the gardens looked colourful and welcoming.
Reply from Dani Pathirage, Home Manager at Park View

Thank you for the visit and kind words towards Parkview!

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Review from Suzanne C (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Park View last September. We chose it partly because it is very near our house so we can pop in frequently to see him. But also because it was clean, modern and very pleasant and the staff were professional and very friendly. From day one, the manager has worked closely with us
to ensure my dad is receiving personalised, tailor-made care. We feel extremely open to approach her at any time with any concerns, thoughts or questions we have and these have always been received positively and acted upon immediately. My father has deteriorated in recent weeks with dementia, but they have monitored this closely and adapted things to make him as safe and comfortable as possible. He is always treated with care, warmth, patience and respect. The staff do a great job and are always friendly and jolly. We are very happy with the home and their efforts and would not hesitate to recommend them.
Reply from Dani Pathirage, Home Manager at Park View

Thank you for your kind words, we work hard to ensure that all our residents receive the best quality care and to see such a glowing review shows that we are making an impact and has made our day. I will be sure to pass on this positive feedback to the rest of the team at Parkview.

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Review from Lucy-Anne C (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Park View in October, it's been a bit of a bumpy road for him. The staff at Parkview have really helped him and our family to settle. The staff are excellent and very friendly. Dad always looks clean and tidy. I love to receive messages and see the social media photos of my dad having
fun and adventures. Dad's key worker always goes above and beyond, also the office staff and management keep us informed and are very approachable. The activities team do an amazing job and takes him to some great places that Dad has not been to for years, or if ever.
The staff no matter what time of the day always have Dad's best interests at heart and I hope this may continue for many years as Dad may be the youngest resident at Parkview at the moment.
Please continue to keep up the good work and standards of care.
Reply from Dani Pathirage, Home Manager at Park View

Thank you for all of your kind words. We are happy to see, Dad settling at Parkview and attending to all events. I have shared your positive feedback with our brilliant activity team.

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Review from Lesley T (Wife of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is just finishing his first time here in respite care. He has dementia. The care he has received has been excellent. The staff are caring, well informed and empathetic. This man, who was reluctant at first to go into respite care, has enjoyed his time, he settled in very quickly and will
be staying here again.
Reply from Dani Pathirage, Home Manager at Park View

Lesley, thank you for completing a 5-star Review on Park View. It's really nice to hear that, within a short period, your husband settled with us. We are looking forward to his stay in June at Park View.

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Review from Phil B (Son of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here since September 2023. She is very happy here and is made to feel very comfortable from the excellent team of carers. Facilities are modern and clean. There are lots of activities for the residents and the staff work hard to give the residents the best possible time.
Reply from Dani Pathirage, Home Manager at Park View

Thank you for your positive feedback, I will be sharing this with the team at Park View.

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Review from Tracey W (Daughter of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted to Park View in January 2024 and became a permanent resident in February.
This beautiful care home is amazing, I cannot speak highly enough about it.
The home manager is exceptional. She instantly puts you at ease at what is a very emotional and stressful time as well as taking the
time to explain everything in detail. When talking to her you never feel rushed or not listened to.
The staff are also fantastic. They treat Mum with such respect, dignity and patience.
The facilities at the home are also great. Mum's room and en-suite bathroom is a good size with everything she could possibly need. The home is spotlessly clean and the food is great. I haven't seen Mum eat so much in a long time!
I always feel very welcome when I visit, everyone is always happy and smiling and I feel comfortable enough to make myself a cup of coffee.
All in all Park View and the whole team are fantastic. You could not wish for a better place for your loved one.
Reply from Dani Pathirage, Home Manager at Park View

Thank you for these kind words. I am so pleased to hear that we were able to accommodate your mum's needs at Parkview. Will share your comments with our team.

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Review from Rod M (Son of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my dad has been at Park View from October 2023, he has settled in quickly and is very comfortable. The home is very clean and welcoming. The staff are very nice and helpful and have been very good to my dad and helped him settle in. The Manager has been very approachable and answered any questions/queries
I have had. Her door is always open. We as a family are very happy with Park View and the care they give. I am sure my dad will be very happy and comfortable here as now a permanent resident.
Reply from Dani Pathirage, Home Manager at Park View

Thank you for taking time to review Park View Warwick, and the positive review you have shared as the true reflection of our home.

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Review from E K (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impressions are great! Friendly atmosphere, happy faces. My mother really enjoys having respite here and has been three times now and has no complaints. She says how she loves the staff, and they all treat her with lots of care and attention and looking forward to her next visit.
Reply from Dani Pathirage, Home Manager at Park View

Thank You for this lovely compliment. Looking forward to Mum's next respite stay at Parkview.

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Review from L K (Daughter of Resident) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home.
My stepdad is very happy here. He is well looked after by the carers and the manager runs the home very well. Much better than any managers that have been there over the last 5 years.
Reply from Dani Pathirage, Home Manager at Park View

It is nice to hear that you are happy with the care and positive changes we have made so far, thank you.

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Review from John A (Son of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my mother was only in residence for a short period before she passed away, she experienced high-quality care from all the staff involved.
The manager was always available to discuss details of her support needs and was always ready to try to meet her requirements.
The home is very clean and
tidy, with a friendly and helpful atmosphere throughout and is a welcoming environment for those needing care. I would recommend it to others seeking care for their loved ones.
Reply from Dani Pathirage, Home Manager at Park View

Thank you for this positive compliment, I have shared this with the team at Parkview.

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Review from Brian H (Son of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has dementia and has resided in Park View for the last 3 years. The manager's office door is always open to answer any concerns or questions. We have found Park View for the last 3 years to be of a high standard of care. The cleanliness and interior decor is 1st class. All the staff are exceptional
very caring and professional and nothing is too much trouble. I would recommend this care home as it ticks all the boxes of excellence.
Reply from Dani Pathirage, Home Manager at Park View

Thank You so much for the nice compliment, I have shared this with the whole team at Park View.

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Review from Jane H (Daughter of Resident) published on 13 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last twelve months of her life here. She was well cared for. She was always clean (as is Park View) and comfortable and really enjoyed her food. We were always kept well informed if Mum was ever poorly.
She recently celebrated her 100th birthday and we had a party for her at Park
View.
She passed away peacefully in Park View and the staff, plus the local community nurses, GP surgery were all so kind and supportive to Mum and her family and friends.
Reply from Dani Pathirage, Home Manager at Park View

Thank you Jane for your kind words, we all miss your mum here at Parkview and still remember how happy she was on her 100th Birthday party.

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Review from A B (Sister of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has been a resident at Park View for 18 months. The staff here are friendly, caring and welcoming and I particularly appreciate the fact that I can visit without a prior appointment.
When I was recently unable to take my sister to a medical appointment, she was accompanied by a carer who
knew her well which was important to her. When I saw my sister today she had just enjoyed a visit from local school pupils who had chatted with her in her room. Staff are aware of my sister’s difficulties and are considerate of her needs. She often needs encouragement to join in activities and I commend the staff for their patience, sensitivity and good humour.
Reply from Dani Pathirage, Home Manager at Park View

Thank You for your review of Parkview. I will share this with the team at Parkview.

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Review from Ann W (Daughter of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was diagnosed with dementia and has been there since February 2023 and has been quite challenging at times.
The manager's office door is always open and management has always been there to answer any concerns that I may have.
My mum is generally happy and just wants someone to talk to, so
I try to visit most days therefore I feel that I have a good overview of the floor that my mum is on.
The cleanliness is first class even the cleaning staff interact with the residents, the food is good and my mum seems to enjoy her meals.
I took time to choose a care home for my mum, as I have looked after her for 5 years myself and I know her needs. I feel that Park View are like our extended family, all the day staff are lovely, caring and happy to fulfil request whenever possible for example food likes and dislikes, coffee, tea, milkshakes and juice are served throughout the day.
Mum's room is spacious and very clean she has her own TV and bathroom.
Reply from Dani Pathirage, Home Manager at Park View

Thank you for the lovely Review Ann, we also welcome you as a part of our family every time you visit to see your mum.

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Review from B B (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a brilliant care home, my mother has resided in Park View for two and a half years. Care is second to none, staff are wonderful, nothing is too much trouble for them, always pleasant and very caring. All staff deserve commendations for the care they provided to all residents.
Reply from Dani Pathirage, Home Manager at Park View

Thank you so much, it is your second review for Park View. Really happy to hear the compliments about our care.

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Review from L P (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mum moved to the home last September, she is finally settling in and moving out of her room to play bingo. Staff are always very friendly and respectful and ready to answer questions and help if they can and we know she is much safer than she was living on her own with dementia and Alzheimer's.
Reply from Dani Pathirage, Home Manager at Park View

Thank you for your lovely compliment. Will share this with Parkview Team.

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Review from Sue K (Friend of Resident) published on 23 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When she entered Park View the light had gone out of her eyes and she was confused and agitated. After one month in residence, her old spark and personality has returned and she is no longer confused. In her words.. 'if you have to leave your own home ... this is the place to come!'
Reply from Dani Pathirage, Home Manager at Park View

Thank You for your nice comment. Will share your review with Parkview Team.

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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Park View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Park View is calculated as follows: ( (389 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 433 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park View is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Dani

Dani Pathirage

Job Title: Home Manager Joined: 2020

Welcome to Park View Warwickshire. My name is Dani Pathirage and I have been a home Manager for Runwood Homes since 2020. I have developed my career within the company to seek more experience and worked in different homes. I’ve gained vast experience of working in Health and Social care and awareness of CQC Expectations. I have NVQ 5 in Health and social care management and am a Qualified Moving and Handling Trainer. I joined Park View in March 2023, and have made a lot of positive changes around the home. My team and I strive to ensure Park View always provide excellent care to the highest standards. We promote the values of person-centred care ensuring our residents are always treated with dignity and respect. My door is always open if you have any questions or queries.

Debbie

Debbie Wilks

Job Title: Care Assistant Joined: 2021

I'm Debbie. I am a Care Assistant


I’ve been a dedicated Care Assistant for 3 years, and I truly take pride in making a positive difference in the lives of our residents. One of the most rewarding aspects of my role is the interaction I have with them, whether it's simply chatting or taking part in activities. I especially enjoy it when entertainers visit the home, and I love seeing our residents smile and engage. Visits from school children are another highlight, bringing joy and a sense of connection to our community.


Although I am retired, I find great fulfilment in my role at Park View, which has become a cherished hobby. Outside of work, I enjoy staying active by walking, swimming, and taking campervan holidays, embracing the freedom and adventure that comes with it.

Bridie

Bridie Hitches

Job Title: Lifestyle Coordinator Joined: 2016

I'm Bridie. I am a Lifestyle Coordinator.


I’m Bridie, a passionate and energetic Lifestyle Coordinator with 8 years of experience. I absolutely love my role, especially the joy I find in caring for residents and making sure they smile every day. Over the years, I’ve gained a Care Certificate Level 2 and was honoured to be named Staff Member of the Month.


One of the highlights of my career was being involved in the world record-breaking event of the world’s oldest choir. Outside of work, I enjoy staying active with walking and running, and I always make time for my family, cherishing those moments together.

Alicia

Alicia Smallwood

Job Title: Deputy Manager Joined: 2023

I'm Alicia. I'm the Deputy Manager at Park View


I’m Alicia, the Deputy Manager at Park View, where I’ve had the privilege of working for the past year. For me, it’s all about the residents—I’m grateful for the opportunity to meet and work with so many wonderful people and to offer support wherever I can. I hold Care Certificates at Levels 2 and 3 and take pride in my role in helping make a positive difference in the lives of others.


One of my proudest achievements is being part of the world record-breaking event for the world’s oldest choir, a Guinness World Record! While I love to sing (even if I’m not the best at it), I know it brings joy to others. Outside of work, I enjoy going to the gym, walking the dogs, and painting.

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