Park View

Priory Road, Warwick CV34 4ND
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9.8 95 Reviews
  • Park View, Warwick
Park View is a 64-bed care home situated in Warwick. This spacious home provides expert care for older people, including those living with dementia.

Park View strives to create a homely environment and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. The bedrooms are beautifully furnished, with en-suite toilet facilities. The home also has excellent amenities, including comfortable lounges in which residents can relax. In addition, there is a dedicated area for dementia care, designed to enable those cared for to maintain their independence in a safe environment.

The activities coordinator works closely with residents and families to ensure the activities are meaningful and based on residents' interests. Activities include, motivation 2 music, art therapy, crafts club, bingo, quizzes, trips out, regular entertainment, hair and nail salon and pets as therapy.

Park View have community links with the local college, schools, churches, mobile library support services and hold a monthly Memory Lane Café to offer support and advice to those living with dementia.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1528
  • Self-Funded Residential Dementia Care: £1300 – £1528
  • RESPITE Self-Funded Residential Care: £1400 – £1628
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1628

These prices are only a guideline, please contact Park View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dani Pathirage (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1994
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Park View Reviews (95)

Total of 95, showing 61-80
9.8

Park View has a Review Score of 9.8 (9.811) out of 10, based on 37 reviews in the last 2 years. Over all time Park View has 95 reviews.

Overall Experience

  • 81
  • 12
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Date Published

95
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Review from Emily H (Granddaughter of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When our nan had a stroke last year, we were all extremely anxious about her health and how it had deteriorated in hospital. We were very close to losing her. She could not return home and we were all concerned about her going into 'a home'. She was referred to Park View in Warwick just before Christmas
and from the day that we all met the staff we knew that this home was very special. The staff are fantastic - friendly, kind and extremely caring and the environment is cheerful, clean and welcoming. They provide ample opportunities for their residents - she's always busy, doing this and that club and the stimulation and frequent contact with other residents has given her something to look forward to each day, as well as keeping her mind and body active. She's her old self again - smiles, laughs and has a positive outlook on the future. The staff have become our second family and I speak for us all when I say that we are extremely thankful to each and every one of them for keeping ournan safe and for making the home, her home.

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Review from Anne L (Daughter of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So impressed with Park View’s care and commitment to the residents in these difficult times. Living so far away, it’s comforting to know that my mum is well looked after by the dedicated staff. Their efforts to keep relatives informed is much appreciated.

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Review from Christopher D (Son of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is well run and the majority of the care staff are kind, considerate, friendly and competent. There are exceptions but these I believe are mainly temporaries. I think temporaries (from care agency) serve a purpose but cannot generally match employed members who have worked there for a time
and are more familiar with the patients. Having same staff on a regular basis is one of the most important issues for residents and therefore I believe agency staff are a false economy and the extra cost would be better spent paying the good regular staff better. It is my belief that some of these regulars would work more hours if given the opportunity and lessen the use of agency staff. I also believe that the staff are sometimes overloaded and this results in mistakes e.g, it cannot be right that the resident can be left without the call button within easy reach, especially when they have no mobility to retrieve it. Occasionally promises to do things like return with a cup of tea, etc, is forgotten.

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Review from Caroline R (Daughter of Resident) published on 27 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to extend a huge 'thank you' to all the staff at Park View care home. You have gone over and above the call of duty to keep my mother safe and sound in these very troubling times. The staff have always been polite and helpful whenever I ring to speak to my mother, which is many times per
week. I am also bowled over by the facetime service you have offered so that my mother can see me and hopefully remember me when I am able to travel to see her once more. You have all been amazing, and I thank you from the bottom of my heart. Keep safe, keep well and keep smiling. With all my love and gratitude.

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Review from B A (Daughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's needs are being looked at daily.

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Review from N P (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was really happy here. He was pleased that staff members were friendly and would often stop to chat. He was very much impressed by the food which was of a good quality. The only downside was sadly the other residents, who through no fault of their own, reminded him of Mum (she has Alzheimer's).

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Review from M W (Daughter of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all the care mother receives she is always clean and tidy. She has her hair done in the salon on a regular basis, the hairdresser is very caring. All the staff are great and very easy to talk to. I can discuss all matters concerning mother without feeling that I am being judged.
I always feel completely happy with all the care mother receives.

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Review from J H (Husband of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We arranged for my wife to have a weeks respite care, while I was away. We were very impressed by the quality of the care home. Her room was excellent and my children who visited every day were very impressed by the standard of care she received.

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Review from B T (Son-in-law of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View embodies the very best of care for the elderly and we are constantly impressed by the attention to detail, the genuine concern for residents and the calm and practical way residents are looked after. This reflects the complete professionalism of especially the senior care leaders but all staff.

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Review from G G (Friend of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with all aspects of this care home. It is spotless. Good food, good care and a very friendly atmosphere. Full marks to one and all.

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Review from Janet R (Wife of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband comes every 6 weeks for a 4 night stay. He loves to come. He tells our children that he likes it here. The staff always welcomes him with a cheery hello and always uses his first name.

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Review from Kristi F (Daughter-in-law of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the caring, well-trained staff who are making my mother-in-law feel safe and loved. When we've told people where she moved to in the autumn, people with out-of-date information sometimes seem sceptical. However, when describing lovely, up-to-date decor, the facilities available,
and the compassionate, positive culture that is carefully crafted by the management, they are surprised. Before we chose Park View, we talked at length to the new manager and were delighted to hear determination and passion for excellence in her attitude and methods. We also asked for advice and reviews from medical professionals. I'm happy to say that we don't directly see the "changes" that were made so it seems they are well-embedded. We just see that this is a successful, positive move for my mother-in-law who needed companionship and reliable help with daily chores. Now, visits are spent enjoying time together rather than sorting out issues with her flat. Success!

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Review from V K (Daughter of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was becoming increasingly frail and despite support in her own flat, carers, meals on wheels and family support reached a point where full-time support was needed. Despite her initial reservations, she settled in well and became a lot more mobile and positive in her mental outlook. She related well
with most of the staff and also with other residents. Sadly she became ill, late October and passed away on November 6th. Her final few days in Park View she was well cared for and we her family felt the love and support for us all.

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Review from E S (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm and friendly atmosphere. All staff very approachable and easy to talk to, plenty of activities for the residents. Lovely food - my Mum always mentioned how nice her meals were. My Mum always looked clean and tidy.

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Review from Graham S (Son of Resident) published on 6 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently passed away, peacefully and comfortably of old age, in the hands of the most professional team of carers I could have asked for. He was resident for about two years, and during that time received consistently high-quality attention for all his needs. I am local to the home and visited
several times a week, and can only commend the friendliness, kindness, thoughtfulness and humour of a wonderful team of people who carry out a very difficult vocation. I have no hesitation in recommending Park View to anyone who wants the best for their relative.

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Review from Rachel M (Daughter of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This residential home is excellent. My mum has dementia and was distressed when coming in. The staff understand her needs and wishes and she has settled. I find the staff very attentive and kind to all residents in the home and make visitors welcome. I can't praise them enough and I can't thank them
enough.

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Review from A D (Friend of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Park View regularly to see my friend, who lives there. I have always found the home to be clean and airy. The staff are very welcoming, always offering refreshments. My friend says she is very happy living here. She has so many choices offered to her at mealtimes and there are activities on
too, which she loves. She really is very well cared for. I can't wait to move in.

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Review from A T (Daughter of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would have little hesitation in recommending this home to those who are in need of permanent care. The staff are friendly and helpful.
They treat Mum with kindness and dignity. The kitchen staff are happy to prepare her something of her choice (within reason!) that is not on the menu.
She has her
hair done at the 'in house' hairdressers and also a manicure. This certainly gives her a boost.
She has a lovely room with a door which opens out onto the garden.
Although it was a sad decision for her to go into a home, it is reassuring to know she is well looked after.

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Review from Susan H (Daughter-in-law of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was adamant she would never go into a care home but as she became more and more immobile, even the regular care visits she received at home were not enough so she agreed to a two week stay at Park View.
She is so much better - she loves the place, the food and her bed and can't praise
the carers highly enough. Needless to say, she wants to stay indefinitely.

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Review from S H (Daughter of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been extremely well cared for and I am especially pleased with how they look after her if she has, say, a fall. Very professional and hardworking staff. My mother is encouraged to join in activities and to enjoy the garden. They take good care over her personal hygiene, which is so important.

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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Park View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Park View is calculated as follows: ( (389 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 434 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

Meet the Team (5)

Dani

Dani Pathirage

Job Title: Home Manager

Joined: 2020

Welcome to Park View Warwickshire. My name is Dani Pathirage and I have been a home Manager for Runwood Homes since 2020. I have developed my career within the company to seek more experience and worked in different homes. I’ve gained vast experience of working in Health and Social care and awareness of CQC Expectations. I have NVQ 5 in Health and social care management and am a Qualified Moving and Handling Trainer. I joined Park View in March 2023, and have made a lot of positive changes around the home. My team and I strive to ensure Park View always provide excellent care to the highest standards. We promote the values of person-centred care ensuring our residents are always treated with dignity and respect. My door is always open if you have any questions or queries.

Debbie

Debbie Wilks

Job Title: Care Assistant

Joined: 2021

I'm Debbie. I am a Care Assistant


I’ve been a dedicated Care Assistant for 3 years, and I truly take pride in making a positive difference in the lives of our residents. One of the most rewarding aspects of my role is the interaction I have with them, whether it's simply chatting or taking part in activities. I especially enjoy it when entertainers visit the home, and I love seeing our residents smile and engage. Visits from school children are another highlight, bringing joy and a sense of connection to our community.


Although I am retired, I find great fulfilment in my role at Park View, which has become a cherished hobby. Outside of work, I enjoy staying active by walking, swimming, and taking campervan holidays, embracing the freedom and adventure that comes with it.

Bridie

Bridie Hitches

Job Title: Lifestyle Coordinator

Joined: 2016

I'm Bridie. I am a Lifestyle Coordinator.


I’m Bridie, a passionate and energetic Lifestyle Coordinator with 8 years of experience. I absolutely love my role, especially the joy I find in caring for residents and making sure they smile every day. Over the years, I’ve gained a Care Certificate Level 2 and was honoured to be named Staff Member of the Month.


One of the highlights of my career was being involved in the world record-breaking event of the world’s oldest choir. Outside of work, I enjoy staying active with walking and running, and I always make time for my family, cherishing those moments together.

Alicia

Alicia Smallwood

Job Title: Deputy Manager

Joined: 2023

I'm Alicia. I'm the Deputy Manager at Park View


I’m Alicia, the Deputy Manager at Park View, where I’ve had the privilege of working for the past year. For me, it’s all about the residents—I’m grateful for the opportunity to meet and work with so many wonderful people and to offer support wherever I can. I hold Care Certificates at Levels 2 and 3 and take pride in my role in helping make a positive difference in the lives of others.


One of my proudest achievements is being part of the world record-breaking event for the world’s oldest choir, a Guinness World Record! While I love to sing (even if I’m not the best at it), I know it brings joy to others. Outside of work, I enjoy going to the gym, walking the dogs, and painting.

Sheila

Sheila Taylor

Job Title: Home Administrator

Joined: 2017

Hi, I'm Sheila, the Home Administrator at Park View. I've been with the team for 7 years, and I truly love the variety of work I get to do here. Every day brings something new, and I enjoy working with both the staff and residents. No two days are ever the same—each one unfolds with its own surprises. What I find most rewarding is seeing how much of a difference we make in the residents' lives. Whether it's a smile, a chat, or just spending time together, it’s those moments of appreciation that make it all worth it. Their joy puts a smile on my face too.


I'm proud to have been recognised as Staff Member of the Month, which was such an honour. Outside of work, I’m a self-proclaimed “workaholic!” I even climbed the Three Peaks for the residents’ fund and raised over £1,200. When I’m not walking, I love spending time with my grandchildren, reading, or working on a jigsaw puzzle—though I never seem to have enough time for that!


Every day at Park View is an opportunity to make a positive impact, and I wouldn’t trade it for anything!

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