Park View

Priory Road, Warwick CV34 4ND
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9.8 95 Reviews
  • Park View, Warwick
Park View is a 64-bed care home situated in Warwick. This spacious home provides expert care for older people, including those living with dementia.

Park View strives to create a homely environment and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. The bedrooms are beautifully furnished, with en-suite toilet facilities. The home also has excellent amenities, including comfortable lounges in which residents can relax. In addition, there is a dedicated area for dementia care, designed to enable those cared for to maintain their independence in a safe environment.

The activities coordinator works closely with residents and families to ensure the activities are meaningful and based on residents' interests. Activities include, motivation 2 music, art therapy, crafts club, bingo, quizzes, trips out, regular entertainment, hair and nail salon and pets as therapy.

Park View have community links with the local college, schools, churches, mobile library support services and hold a monthly Memory Lane Café to offer support and advice to those living with dementia.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1528
  • Self-Funded Residential Dementia Care: £1300 – £1528
  • RESPITE Self-Funded Residential Care: £1400 – £1628
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1628

These prices are only a guideline, please contact Park View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dani Pathirage (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1994
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Park View Reviews (95)

Total of 95, showing 41-60
9.8

Park View has a Review Score of 9.8 (9.811) out of 10, based on 37 reviews in the last 2 years. Over all time Park View has 95 reviews.

Overall Experience

  • 81
  • 12
  • 1
  • 0
  • 1

Date Published

95
14
22
37
58

Review from Darrel O (Nephew of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie moved into Park View in December 2022 and loves it.
The staff are all friendly, and take time to make sure her needs are met.
My auntie lived alone before moving into here and didn't really see anyone, so enjoys the interaction.
The home provides activities to do, and the coordinator is
always bubbly and bouncing about, which my auntie thinks is funny. The carers go above and beyond and always say hello, and ask her if everything is ok when passing her room.
According to my auntie, the meals are lovely.
Her room is quite large, comfortable, warm and always clean.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for your kind response. Will definitely share your positive feed back with the team at Park View.

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Review from Sue T (Niece of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie and I are very pleased with the care and kindness from all staff. Auntie is very pleased that Park View was selected for her to move into.
The home is always clean and very tidy.
Staff are always very friendly and very supportive of Auntie.

Reply from Dani Pathirage, Home Manager at Park View

Thank You for your kind words, I will be sure to pass on your positive feedback to the rest of the team.

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Review from John F (Son of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this care home!
From the day my 94-year-old mom entered this home in June 2022, she and I were greeted by all the staff and made to feel most welcome.
This gave my mom and me great comfort and reassurance. Within a day all her clothes were clearly labelled with her name and hung
in the wardrobe.
The room was re-arranged to accommodate my mom's furniture and pictures hung on the walls to make her room feel homely.
Even though she has had a couple of falls, it was no fault of the staff and they quickly put measures in place to prevent it from happening again. The staff are all so kind to my mom and family. My mom is very happy here.
I have worked in care myself and my dad had to stay in 2 and Park View is by far superior to them. They treat my mom and family with dignity and respect and the staff always smiles and talk to you when you visit.
The CQC rating should be outstanding!

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Review from E G (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went into care home for the last months of her long life. She was treated with respect and care. Her dry sense of humour continued to shine and surprise. full of admiration for the care shown to Mum and the family when visiting. Staff always ready to listen, advise and liaise when the occasion demanded.
Both mum and the family were appreciative for all that was done both in care and support. It was apparent that Mum's final months were dignified and as comfortable as the staff could make them.

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Review from Michael W (Brother of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Park View, and he has always been happy there. We have every confidence in the management and carers for their help for my brother.

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Review from W M (Sister of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View is a very friendly home, always ready to help any way they can.

Reply from Carol McDyre, Customer Relations Manager at Park View

Thank you so much for taking the time to write a review. It is much appreciated.

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Review from Sandra L (Daughter of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Park View for many years. Sadly she died at the beginning of November. She was really happy there, and I always felt she was so well cared for. The home is nice, lots of space and is very safe for the residents. The staff are great, caring and helpful. I would recommend,
without hesitation, the care of a family member should it arise. Well-run and nice to visit. Thank you to everyone.

Reply from Stephanie Waters, Home Manager at Park View

Hello Sandra, thank you so much for your thoughtful review. We are so happy to hear how grateful you are for your mother's care. We are so appreciative to hear of your recommendation. Thank you.

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Review from B D (Daughter of Resident) published on 12 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View is a very modern, clean and friendly place. I am very happy with my mother's care. The rooms are very spacious, clean, bright and airy.

Reply from Stephanie Waters, Home Manager at Park View

Hello, thanks so much for the positive comments. Your feedback greatly enhances the care we provide to our residents, and we are grateful to hear how satisfied you are with your mother's care.

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Review from Tony B (Son of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care at Park View. Despite the demands on the staff, they are always caring, cheerful and responsive to my mother's needs.

Reply from Stephanie Waters, Home Manager at Park View

Hello, Tony, we are so thankful for your review. Our team always seeks to provide the best possible care to our residents, and we appreciate how satisfied you are with your mother's care. Have a good day.

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Review from Suzanne V (Niece of Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Aunt Edith Gore sadly passed away on the 10th August 2021. She had been a resident at Parkview for the last 6 years. She was blind, hard of hearing, and immobile for the majority of the time. All the time she was there she was given the most amazing care. All the staff were lovely. She was always
clean and her laundry was always kept immaculate. The food was good and always nicely presented. Her room was smart and kept to a high standard. Sadly through Covid we were unable to visit but we were kept up to date at all times and had no worries as to her care. When we were able to visit we were always treated politely in a friendly manner. Edith was happy there and considered it her home, and we were pleased that her end of life care was there. We cannot thank all the staff there enough and would recommend the home to anyone.

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Review from Paul R (Son of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my father yesterday, and I just wanted to comment on how happy and healthy he seemed. I don't live locally and it's so comforting to know that he is in good hands, even though his dementia can make him challenging at times. It is a credit to the staff how he is flourishing at the moment. We
thought that there was a lovely atmosphere at the home and all the staff were friendly and helpful. We are very grateful for the care which he is receiving, especially after a difficult time in his last home.

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Review from Julia H (Daughter of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View have been excellent in their care of my mother through these challenging times. I am always updated and now I am allowed to visit. I see how fond my mother is of all her carers.

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Review from Kate R (Friend of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited my friend on three occasions now. She has dementia and has not been out of her room on my visits. I can only comment on part of the survey. I have felt safe while visiting having been given a temperature check, flow test, mask, gloves, and apron. My friend's room has been clean and tidy
with many of her own belongings to make it feel homely. She has been treated with kindness and patience while I have been present, and the staff seem to know her well.

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Review from Geraldine C (Daughter of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit to my Mum's room since she arrived at Park View. Lovely surroundings, view of the garden and trees is very calming. So pleased to see the lovely relationships she has with staff. Her room was very personal with many family photos and personal effects. In what had been a difficult year
for all I would like to thank all the staff and fellow residents for making my Mum so welcome. I always sensed this but it has been wonderful to be with her again and see it for myself. Your hard work is appreciated so much. Thank you.

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Review from Adrian S (Husband of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Park View Warwick for several months. It was a devastating time for our family. Such a wonderful wife suddenly struck down with dementia to a point that I could not manage. Now she has the best care and loves her time at Park View. Although her memory fades I am so pleased for her
and feel somewhat contented.

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Review from Malcolm M (Husband of Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Levels of comfort and cleanliness of a high standard. The food is good. Levels of care do depend on attitudes and abilities of carers. Mainly very good.

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Review from Jane W (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had not been able to visit Mum since March due to Coronavirus so was thrilled to be told that it was possible to have a pre-booked garden visit for half an hour.
I was so impressed by how safely the visit was set up and so happy and relieved to see my mum looking so cheerful, relaxed and well cared
for. When the virus first stopped visits mum was extremely distressed and anxious, but the staff on all levels at Park View have worked miracles to help her to cope with not being able to have the visitors that she was accustomed to seeing on a regular basis. Thank you, Park View, you truly are heroes.

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Review from Lori B (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View really cares for its residents. I have never seen any member of staff show anything other than love and patience. Mum always looks well cared for and says the food is excellent. There are many activities available and residents are encouraged into the sheltered garden when weather permits.
The high standards have kept Park View Covid free, an accolade in itself. Thank you Park View.

Reply from Sheila Taylor, Administrator at Park View

Thank you, Lori, for your lovely review it means so much to the to all the staff at Parkview.

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Review from Trevor S (Son of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Park View just before Christmas as she could no longer cope on her own in her bungalow, at first she was a bit nervous as it was a big change in her life, but right from the start, the staff made her very welcome always talking to her and making her feel a part of the home. The
noticeable change in her behaviour since she has been there is remarkable and it seems as though the clock has been turned back and my mum is her old self interacting joking with people and making friends. I cannot thank the staff and residents enough for making my mum's life better.

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Review from S T (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View is an example of excellence in residential care.
I cannot praise the staff too highly. Their care for residents is always good-humoured, cheerful and professional. The atmosphere is always welcoming and since lockdown photos and other media have kept us in touch with what is going on on a
day to day basis.
The whole family is so glad that we chose Park View for Mum.

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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Park View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Park View is calculated as follows: ( (389 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 434 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

Meet the Team (5)

Dani

Dani Pathirage

Job Title: Home Manager

Joined: 2020

Welcome to Park View Warwickshire. My name is Dani Pathirage and I have been a home Manager for Runwood Homes since 2020. I have developed my career within the company to seek more experience and worked in different homes. I’ve gained vast experience of working in Health and Social care and awareness of CQC Expectations. I have NVQ 5 in Health and social care management and am a Qualified Moving and Handling Trainer. I joined Park View in March 2023, and have made a lot of positive changes around the home. My team and I strive to ensure Park View always provide excellent care to the highest standards. We promote the values of person-centred care ensuring our residents are always treated with dignity and respect. My door is always open if you have any questions or queries.

Debbie

Debbie Wilks

Job Title: Care Assistant

Joined: 2021

I'm Debbie. I am a Care Assistant


I’ve been a dedicated Care Assistant for 3 years, and I truly take pride in making a positive difference in the lives of our residents. One of the most rewarding aspects of my role is the interaction I have with them, whether it's simply chatting or taking part in activities. I especially enjoy it when entertainers visit the home, and I love seeing our residents smile and engage. Visits from school children are another highlight, bringing joy and a sense of connection to our community.


Although I am retired, I find great fulfilment in my role at Park View, which has become a cherished hobby. Outside of work, I enjoy staying active by walking, swimming, and taking campervan holidays, embracing the freedom and adventure that comes with it.

Bridie

Bridie Hitches

Job Title: Lifestyle Coordinator

Joined: 2016

I'm Bridie. I am a Lifestyle Coordinator.


I’m Bridie, a passionate and energetic Lifestyle Coordinator with 8 years of experience. I absolutely love my role, especially the joy I find in caring for residents and making sure they smile every day. Over the years, I’ve gained a Care Certificate Level 2 and was honoured to be named Staff Member of the Month.


One of the highlights of my career was being involved in the world record-breaking event of the world’s oldest choir. Outside of work, I enjoy staying active with walking and running, and I always make time for my family, cherishing those moments together.

Alicia

Alicia Smallwood

Job Title: Deputy Manager

Joined: 2023

I'm Alicia. I'm the Deputy Manager at Park View


I’m Alicia, the Deputy Manager at Park View, where I’ve had the privilege of working for the past year. For me, it’s all about the residents—I’m grateful for the opportunity to meet and work with so many wonderful people and to offer support wherever I can. I hold Care Certificates at Levels 2 and 3 and take pride in my role in helping make a positive difference in the lives of others.


One of my proudest achievements is being part of the world record-breaking event for the world’s oldest choir, a Guinness World Record! While I love to sing (even if I’m not the best at it), I know it brings joy to others. Outside of work, I enjoy going to the gym, walking the dogs, and painting.

Sheila

Sheila Taylor

Job Title: Home Administrator

Joined: 2017

Hi, I'm Sheila, the Home Administrator at Park View. I've been with the team for 7 years, and I truly love the variety of work I get to do here. Every day brings something new, and I enjoy working with both the staff and residents. No two days are ever the same—each one unfolds with its own surprises. What I find most rewarding is seeing how much of a difference we make in the residents' lives. Whether it's a smile, a chat, or just spending time together, it’s those moments of appreciation that make it all worth it. Their joy puts a smile on my face too.


I'm proud to have been recognised as Staff Member of the Month, which was such an honour. Outside of work, I’m a self-proclaimed “workaholic!” I even climbed the Three Peaks for the residents’ fund and raised over £1,200. When I’m not walking, I love spending time with my grandchildren, reading, or working on a jigsaw puzzle—though I never seem to have enough time for that!


Every day at Park View is an opportunity to make a positive impact, and I wouldn’t trade it for anything!

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