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Victoria Court

Nesfield Road, Ilkeston, Derbyshire DE7 8BJ
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Staff, facilities, care were excellent, supporting my wife with dignity and respect.G L(Husband of Resident/Service User)
Victoria Court, Ilkeston
Lovely staff and we know our family are well looked after and very safe here.L H(Granddaughter of Resident/Service User)
Victoria Court, Ilkeston
the support I have also recieved from management and staff has made the hard times easierL H(Daughter of Resident/Service User)
Victoria Court, Ilkeston

Anchor's Victoria Court in Ilkeston provides residential and dementia care for up to 40 customers in homely and comfortable single en suite rooms.

The home is located within its own grounds and overlooks Victoria Park.

Residents have detailed care plans which are carefully created in conjunction with loved ones to ensure individual needs are met, which are updated to meet changing needs.

Menus are cooked freshly on site each day by...  

Care Provided by Victoria Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,047From £1,047
Residential Dementia CareFrom £1,047From £1,047

Fees can vary depending on care needs and other factors. Colleagues at Victoria Court will be happy to discuss our weekly fees with you and what our fees include.

Contact Victoria Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Lisa Cox (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Visitors are welcome at Victoria Court.

Parking

  • Onsite parking is available, including disabled spaces.

Victoria Court Reviews (72)

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9.8

Victoria Court has a Review Score of 9.8 (9.805) out of 10, based on 22 reviews in the last 2 years. Over all time Victoria Court has 72 reviews.

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Review from Susan P (Daughter of Resident) published on 3 September 2024 Submitted via Website
Overall Experience
My sister and I visited the home today to see our mum, downstairs rooms were fantastically decorated with a 1920s theme, all black and gold with balloon garlands and large posters.
Staff were in 1920's costumes looking really good, fully made- up, in their black and gold dresses and feathered bands and beads, with lots of sequins and glamour or gangster trousers, braces and moustaches! All at 10.30am!
The place looked immaculately clean, as it always does.
A lovely experience, the residents really appreciated it all and so did we! We left in the early afternoon, however, there was a singer planned after lunch.
Levels of enthusiasm by the staff was great thank - you I hope that plenty of cash was raised from the stalls and raffles for your projects.

Well done to you all, you must be absolutely worn out by bedtime! Our deepest gratitude to you all. Mum is so fortunate to be there.

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Review from S D (Friend of Resident) published on 2 September 2024 Submitted via Postal Card
Overall Experience

You walk into the home and you can feel a good vibe. There is soft music playing and even the busy staff always have a smile and hello for you. The activities are first-class and all inclusive for the residents. The management is super and always there if you need to discuss anything.

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Review from Pamela G (Daughter of Resident) published on 7 June 2024 Submitted via Postal Card
Overall Experience

I visited my mum today and I like to wash/blow her hair to make her look lovely. The staff are so helpful, one member of staff in particular took me to the hair salon as Mum is not very mobile and took the time to help with hearing aids too. My mum has the best experience of a warm friendly place to live with plenty of activities and entertainment. I always come away very grateful, I would definitely recommend this home to anyone.

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Review from T M (Son of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience

Victoria Court has taken so much pressure off me with respect to my mother's care and I honestly couldn't recommend them too highly. My mother always looks clean and tidy. Her meals are excellent and her personal hygiene is constantly monitored. She is happy and I can visit her any time. The management is excellent and all the staff are professional and friendly. There is always a happy atmosphere around the place.

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Review from Tim P (Son of Resident) published on 20 February 2024 Submitted via Website
Overall Experience

My family have been very happy with the care provided for my mother since she moved there in 2021. Staff are friendly and treat her with respect. She always receives prompt attention for any medical issues and a proactive approach is taken to managing her conditions and keeping her safe. When inevitable issues of friction/conflict with other residents have arisen these have been dealt with sensitively. Food appears very good and also provided with flexibility - for example seeing she was provided with something appetizing and nutritious after returning at unsocial hours from a hospital admission. The leadership provided by the Home Manager and Care Manager is excellent. I was very impressed by the recent meeting for residents and relatives - I've been to dozens, perhaps hundreds, of resident participation meetings in my career and this was among the very best - comprehensive, really engaged, and a genuine two-way conversation. I would happily recommend Victoria Court to others.

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Review from L M (Daughter-in-law of Resident) published on 15 January 2024 Submitted via Website
Overall Experience
Victoria Court has provided excellent care for my father-in-law since his move there in late summer 2023. Having previously lived independently alone since being widowed, a recent fall and new diagnosis of mixed dementia meant that he and we, his family, agreed the time was right for this move. Our family is spread across England; Victoria Court is great at supporting us, local family, to visit often in person and help keep distant family in touch by phone.
Our dad asked for a view, good food and to feel safe. He loves his flat, the garden and looking out on the park. They cater to his particular tastes without question! We're reassured he's safe, through good, solid nursing and compassionate care by all staff. They have quickly learnt to understand him as a person, to know when something is not quite right. They are adaptable and responsive.

As a family of nurses, we have no concerns about his care and would highly recommend Victoria Court to others.

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Review from Joanna Y (Daughter of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience

My mother recently moved into Victoria Court after a short stay in the hospital, no longer safe to be alone in her own house. It only took a few weeks to settle in and find her feet with the excellent support from all members of staff. She's found a new lease of life, which is so lovely to see, enjoying the fun and activities and making new friends. It's lovely to know she's no longer lonely and surrounded by people who genuinely care, such a weight off my mind. I'll quote her saying, "It's the best I've done"!

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Review from Paul P (Son of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience

A wonderful care home, with excellent staff and very caring.

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Review from Jenny P (Daughter-in-law of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience

Very friendly, welcoming atmosphere. Lots of lovely touches. Snacks, fresh fruit and drinks always available. The activities are good. The singing was brilliant, with the residents joining in and led in a very enthusiastic way. Coffee mornings, with cake stands full of lovely cakes. The building is very clean and smells fresh.

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Review from Faye P (Granddaughter of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience

Victoria Court is excellent. We were very worried about my gran moving out of her home, but the staff have been wonderful and my gran is very happy. This is a person-centred, welcoming place and I can't recommend it highly enough.

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Review from Glyn O (Son of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience

My mother was a resident for over a year until her recent passing. The care she was given was to a very high standard.

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Review from I B (Son of Resident) published on 5 April 2023 Submitted via Postal Card
Overall Experience
The care my recently deceased mother received in the last day of her life was exemplary. The empathy and dignity were a sight to behold by all the staff to a person.

How comfortable Mum was in her bed in her final hours will live with me for the rest of my days and how grateful we were whilst in her company in her final moments.

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Review from L C (Daughter of Resident) published on 21 February 2023 Submitted via Postal Card
Overall Experience
Care could not have been better.

Excellent in all areas.

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Review from Robert S (Husband of Resident) published on 14 February 2023 Submitted via Postal Card
Overall Experience

My wife went into Victoria Court six months ago. She suffers from Alzheimer's and needs a lot of care - she is looked after by caring staff who treat her with dignity and care, showing great patience. There are many games for those residents capable of playing. Food and drinks are always given.

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Review from Janice Y (Friend of Resident) published on 1 November 2022 Submitted via Postal Card
Overall Experience
I have worked with the elderly in many roles, and I have managed two care homes, then moved upwards to management for the elderly at a Council. I have never, ever seen such a lovely care home, or witnessed such wonderful staff in all my years of being in this field of work (started at 18 years old, and I am now 70 years old). Your staff and management team are exemplary, demonstrating dignity, kindness, patience and recognising individual needs and understanding. Excellence of the highest order.

Please pass on the praise to your staff t Victoria Court. First class service.

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Review from S H (Daughter of Resident) published on 27 October 2022 Submitted via Postal Card
Overall Experience

My mother was a resident on a temporary basis from December 2021 - February 2022. After that, she became permanent until June 2022 when she passed away in hospital. Whilst in Victoria Court, Mum received exceptional care and was treated like a family member. The staff were always friendly and helpful. Overall, we were very satisfied with Mum's care in Victoria Court.

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Review from C S (Daughter of Resident) published on 27 October 2022 Submitted via Postal Card
Overall Experience

My mother has been in the home for two- and three-quarter years. The home has good facilities, with nice rooms, having ensuites. In the last few weeks, my mother has needed extra support and the staff were excellent in sorting out extra help needed to get her through a difficult time.

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Review from Jane M (Daughter of Resident) published on 27 October 2022 Submitted via Postal Card
Overall Experience

My mum arrived three days ago at Victoria Court after I carefully chose the home for her. I cannot rate this place highly enough. From the staff, food, bedroom and all the public areas. It really is a safe and friendly environment. Home from home.

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Review from Dawn H (Granddaughter of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience

After my nanna moved here, it was immediately her home. ( A home) I'm difficult to please, but cried walking round, with how fabulous and caring the staff were. Every staff member smiles and genuinely cares for our loved ones. She was healthy and very happy living in her home, with lots of laughter. The staff in this care home are absolute angels, each and every one of them, Eternally grateful and most happy to recommend Victoria Care Home to anyone.

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Review from Maria C (Daughter of Resident) published on 26 August 2022 Submitted via Postal Card
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All the carers are friendly and willing to answer any questions or query.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 July 2026

We currently have two vacancies for care. Please contact Victoria Court for more details.

News (1) & Events (0)

News
  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Victoria Court.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Victoria Court.

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