
Staff, facilities, care were excellent, supporting my wife with dignity and respect.G L(Husband of Resident/Service User)

Lovely staff and we know our family are well looked after and very safe here.L H(Granddaughter of Resident/Service User)

the support I have also recieved from management and staff has made the hard times easierL H(Daughter of Resident/Service User)

Staff, facilities, care were excellent, supporting my wife with dignity and respect.G L(Husband of Resident/Service User)

Lovely staff and we know our family are well looked after and very safe here.L H(Granddaughter of Resident/Service User)

the support I have also recieved from management and staff has made the hard times easierL H(Daughter of Resident/Service User)

Anchor's Victoria Court in Ilkeston provides residential and dementia care for up to 40 customers in homely and comfortable single en suite rooms.
The home is located within its own grounds and overlooks Victoria Park.
Residents have detailed care plans which are carefully created in conjunction with loved ones to ensure individual needs are met, which are updated to meet changing needs.
Menus are cooked freshly on site each day by...
Care Provided by Victoria Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Victoria Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Victoria Court for full pricing details and T&Cs.
Contact Victoria Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Lisa Cox (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome at Victoria Court.
Parking
- Onsite parking is available, including disabled spaces.
Victoria Court Reviews (72)
Victoria Court has a Review Score of 9.8 (9.805) out of 10, based on 22 reviews in the last 2 years.
Over all time Victoria Court has 72 reviews.
Staff were in 1920's costumes looking really good, fully made- up, in their black and gold dresses and feathered bands and beads, with lots of sequins and glamour or gangster trousers, braces and moustaches! All at 10.30am!
The place looked immaculately clean, as it always does.
A lovely experience, the residents really appreciated it all and so did we! We left in the early afternoon, however, there was a singer planned after lunch.
Levels of enthusiasm by the staff was great thank - you I hope that plenty of cash was raised from the stalls and raffles for your projects.
Well done to you all, you must be absolutely worn out by bedtime! Our deepest gratitude to you all. Mum is so fortunate to be there.
You walk into the home and you can feel a good vibe. There is soft music playing and even the busy staff always have a smile and hello for you. The activities are first-class and all inclusive for the residents. The management is super and always there if you need to discuss anything.
I visited my mum today and I like to wash/blow her hair to make her look lovely. The staff are so helpful, one member of staff in particular took me to the hair salon as Mum is not very mobile and took the time to help with hearing aids too. My mum has the best experience of a warm friendly place to live with plenty of activities and entertainment. I always come away very grateful, I would definitely recommend this home to anyone.
Victoria Court has taken so much pressure off me with respect to my mother's care and I honestly couldn't recommend them too highly. My mother always looks clean and tidy. Her meals are excellent and her personal hygiene is constantly monitored. She is happy and I can visit her any time. The management is excellent and all the staff are professional and friendly. There is always a happy atmosphere around the place.
My family have been very happy with the care provided for my mother since she moved there in 2021. Staff are friendly and treat her with respect. She always receives prompt attention for any medical issues and a proactive approach is taken to managing her conditions and keeping her safe. When inevitable issues of friction/conflict with other residents have arisen these have been dealt with sensitively. Food appears very good and also provided with flexibility - for example seeing she was provided with something appetizing and nutritious after returning at unsocial hours from a hospital admission. The leadership provided by the Home Manager and Care Manager is excellent. I was very impressed by the recent meeting for residents and relatives - I've been to dozens, perhaps hundreds, of resident participation meetings in my career and this was among the very best - comprehensive, really engaged, and a genuine two-way conversation. I would happily recommend Victoria Court to others.
Our dad asked for a view, good food and to feel safe. He loves his flat, the garden and looking out on the park. They cater to his particular tastes without question! We're reassured he's safe, through good, solid nursing and compassionate care by all staff. They have quickly learnt to understand him as a person, to know when something is not quite right. They are adaptable and responsive.
As a family of nurses, we have no concerns about his care and would highly recommend Victoria Court to others.
My mother recently moved into Victoria Court after a short stay in the hospital, no longer safe to be alone in her own house. It only took a few weeks to settle in and find her feet with the excellent support from all members of staff. She's found a new lease of life, which is so lovely to see, enjoying the fun and activities and making new friends. It's lovely to know she's no longer lonely and surrounded by people who genuinely care, such a weight off my mind. I'll quote her saying, "It's the best I've done"!
A wonderful care home, with excellent staff and very caring.
Very friendly, welcoming atmosphere. Lots of lovely touches. Snacks, fresh fruit and drinks always available. The activities are good. The singing was brilliant, with the residents joining in and led in a very enthusiastic way. Coffee mornings, with cake stands full of lovely cakes. The building is very clean and smells fresh.
Victoria Court is excellent. We were very worried about my gran moving out of her home, but the staff have been wonderful and my gran is very happy. This is a person-centred, welcoming place and I can't recommend it highly enough.
My mother was a resident for over a year until her recent passing. The care she was given was to a very high standard.
How comfortable Mum was in her bed in her final hours will live with me for the rest of my days and how grateful we were whilst in her company in her final moments.
Excellent in all areas.
My wife went into Victoria Court six months ago. She suffers from Alzheimer's and needs a lot of care - she is looked after by caring staff who treat her with dignity and care, showing great patience. There are many games for those residents capable of playing. Food and drinks are always given.
Please pass on the praise to your staff t Victoria Court. First class service.
My mother was a resident on a temporary basis from December 2021 - February 2022. After that, she became permanent until June 2022 when she passed away in hospital. Whilst in Victoria Court, Mum received exceptional care and was treated like a family member. The staff were always friendly and helpful. Overall, we were very satisfied with Mum's care in Victoria Court.
My mother has been in the home for two- and three-quarter years. The home has good facilities, with nice rooms, having ensuites. In the last few weeks, my mother has needed extra support and the staff were excellent in sorting out extra help needed to get her through a difficult time.
My mum arrived three days ago at Victoria Court after I carefully chose the home for her. I cannot rate this place highly enough. From the staff, food, bedroom and all the public areas. It really is a safe and friendly environment. Home from home.
After my nanna moved here, it was immediately her home. ( A home) I'm difficult to please, but cried walking round, with how fabulous and caring the staff were. Every staff member smiles and genuinely cares for our loved ones. She was healthy and very happy living in her home, with lots of laughter. The staff in this care home are absolute angels, each and every one of them, Eternally grateful and most happy to recommend Victoria Care Home to anyone.
All the carers are friendly and willing to answer any questions or query.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Victoria Court for more details.
News (1) & Events (0)
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Victoria Court.
Accreditations
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Meet the Team (0)
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