Victoria Court

The staff are all very helpful and friendly. They are all willing to help. If I had to go anywhere it would definitely be here. Thank you all for taking care of my friend and all the other residents.

Well done to you all, you must be absolutely worn out by bedtime! Our deepest gratitude to you all. Mum is so fortunate to be there.

You walk into the home and you can feel a good vibe. There is soft music playing and even the busy staff always have a smile and hello for you. The activities are first-class and all inclusive for the residents. The management is super and always there if you need to discuss anything.

I visited my mum today and I like to wash/blow her hair to make her look lovely. The staff are so helpful, one member of staff in particular took me to the hair salon as Mum is not very mobile and took the time to help with hearing aids too. My mum has the best experience of a warm friendly place to live with plenty of activities and entertainment. I always come away very grateful, I would definitely recommend this home to anyone.

Victoria Court has taken so much pressure off me with respect to my mother's care and I honestly couldn't recommend them too highly. My mother always looks clean and tidy. Her meals are excellent and her personal hygiene is constantly monitored. She is happy and I can visit her any time. The management is excellent and all the staff are professional and friendly. There is always a happy atmosphere around the place.

My family have been very happy with the care provided for my mother since she moved there in 2021. Staff are friendly and treat her with respect. She always receives prompt attention for any medical issues and a proactive approach is taken to managing her conditions and keeping her safe. When inevitable issues of friction/conflict with other residents have arisen these have been dealt with sensitively. Food appears very good and also provided with flexibility - for example seeing she was provided with something appetizing and nutritious after returning at unsocial hours from a hospital admission. The leadership provided by the Home Manager and Care Manager is excellent. I was very impressed by the recent meeting for residents and relatives - I've been to dozens, perhaps hundreds, of resident participation meetings in my career and this was among the very best - comprehensive, really engaged, and a genuine two-way conversation. I would happily recommend Victoria Court to others.

As a family of nurses, we have no concerns about his care and would highly recommend Victoria Court to others.

My mother recently moved into Victoria Court after a short stay in the hospital, no longer safe to be alone in her own house. It only took a few weeks to settle in and find her feet with the excellent support from all members of staff. She's found a new lease of life, which is so lovely to see, enjoying the fun and activities and making new friends. It's lovely to know she's no longer lonely and surrounded by people who genuinely care, such a weight off my mind. I'll quote her saying, "It's the best I've done"!

A wonderful care home, with excellent staff and very caring.

Very friendly, welcoming atmosphere. Lots of lovely touches. Snacks, fresh fruit and drinks always available. The activities are good. The singing was brilliant, with the residents joining in and led in a very enthusiastic way. Coffee mornings, with cake stands full of lovely cakes. The building is very clean and smells fresh.

Victoria Court is excellent. We were very worried about my gran moving out of her home, but the staff have been wonderful and my gran is very happy. This is a person-centred, welcoming place and I can't recommend it highly enough.

My mother was a resident for over a year until her recent passing. The care she was given was to a very high standard.

How comfortable Mum was in her bed in her final hours will live with me for the rest of my days and how grateful we were whilst in her company in her final moments.

Excellent in all areas.

My wife went into Victoria Court six months ago. She suffers from Alzheimer's and needs a lot of care - she is looked after by caring staff who treat her with dignity and care, showing great patience. There are many games for those residents capable of playing. Food and drinks are always given.

Please pass on the praise to your staff t Victoria Court. First class service.

My mother was a resident on a temporary basis from December 2021 - February 2022. After that, she became permanent until June 2022 when she passed away in hospital. Whilst in Victoria Court, Mum received exceptional care and was treated like a family member. The staff were always friendly and helpful. Overall, we were very satisfied with Mum's care in Victoria Court.

My mother has been in the home for two- and three-quarter years. The home has good facilities, with nice rooms, having ensuites. In the last few weeks, my mother has needed extra support and the staff were excellent in sorting out extra help needed to get her through a difficult time.

My mum arrived three days ago at Victoria Court after I carefully chose the home for her. I cannot rate this place highly enough. From the staff, food, bedroom and all the public areas. It really is a safe and friendly environment. Home from home.

After my nanna moved here, it was immediately her home. ( A home) I'm difficult to please, but cried walking round, with how fabulous and caring the staff were. Every staff member smiles and genuinely cares for our loved ones. She was healthy and very happy living in her home, with lots of laughter. The staff in this care home are absolute angels, each and every one of them, Eternally grateful and most happy to recommend Victoria Care Home to anyone.