
Staff, facilities, care were excellent, supporting my wife with dignity and respect.G L(Husband of Resident/Service User)

Lovely staff and we know our family are well looked after and very safe here.L H(Granddaughter of Resident/Service User)

the support I have also recieved from management and staff has made the hard times easierL H(Daughter of Resident/Service User)

Staff, facilities, care were excellent, supporting my wife with dignity and respect.G L(Husband of Resident/Service User)

Lovely staff and we know our family are well looked after and very safe here.L H(Granddaughter of Resident/Service User)

the support I have also recieved from management and staff has made the hard times easierL H(Daughter of Resident/Service User)

Anchor's Victoria Court in Ilkeston provides residential and dementia care for up to 40 customers in homely and comfortable single en suite rooms.
The home is located within its own grounds and overlooks Victoria Park.
Residents have detailed care plans which are carefully created in conjunction with loved ones to ensure individual needs are met, which are updated to meet changing needs.
Menus are cooked freshly on site each day by...
Care Provided by Victoria Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Victoria Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Victoria Court for full pricing details and T&Cs.
Contact Victoria Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Lisa Cox (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome at Victoria Court.
Parking
- Onsite parking is available, including disabled spaces.
Victoria Court Reviews (72)
Victoria Court has a Review Score of 9.8 (9.805) out of 10, based on 22 reviews in the last 2 years.
Over all time Victoria Court has 72 reviews.
My friend is currently with you and I have to say that I have found all of the staff to be friendly and helpful. The cleanliness is of a high standard and I have found no unpleasant smells. All in all, if I ever need a care home, Victoria Court will be first on my list.
On the 20th of March 2022, my great aunt celebrated her 100th birthday. I was totally knocked out by what the staff did for her. We were given our own room, so that family could celebrate with her. As well as decorating the room, the staff had laid on tea, cakes and sandwiches for us. Nothing was too much trouble. They had also decorated the dining room and were holding a party with the other residents later on that day. One of the staff, who doesn't work weekends, came in to look after us. It was clear that every single member of staff, had real genuine affection for my great aunt and it was emotional to see. My great aunt had been quite poorly in the run-up to her special day, but everyone at Victoria Court was determined that she was going to get that card from her majesty. Can't rate this care home enough!
If I had a relative who needed to go into residential care, I would tell them to get him or her to register or go and arrange a meeting to see the staff at Victoria Court. The staff are very welcoming, smartly dressed, polite and the place is clean. You are given a room and an en-suite bathroom and toilet.
She did come home with lots of clothes that weren't here's that we had to return and her glasses were lost, these were expensive varifocals so we were disappointed.
Thank you for taking the time to review Victoria Court and we are pleased that you are extremely likely to recommend our home. We apologise that your mum's glasses were lost but these have now been found and returned to you. We remain happy to discuss any aspect of our care at a mutually convenient time.
I received care following a hip operation, found the staff very helpful and cheerful, which is a great help when you are on bed rest.
I have been coming and visiting my mother for the last 6 years and my uncle for the last three years. I have always been treated with respect by all the staff. They always treat my relatives with all the care in the world as if they longed to their families. They are all very friendly.
During a very difficult time, staff have adhered to all government recommendations to keep residents safe. I understand why activities are restricted and hope for more stimulation to help to keep my father mentally active, as things improve. Physically, his mobility is poor but he seems to get any help he needs.
My 93-year-old grandmother was made homeless due to circumstances out of her control. I was advised to call the home to search for an available space. She was moved within 24 hours. My nan is always treated with dignity and respect by all the staff and I'm constantly kept in the loop. The staff make you feel so welcome. I can't fault Victoria Court at all. Both my grandmothers are there and it's clear to see that both are happy, looked after, feel safe and all their needs are met. Thank you.
Excellent.
Made to feel very welcome from the start. Very pleasant staff who are always willing to help you or to listen. The care home is very clean and nothing is too much trouble for anyone. I would definitely recommend this home and I would certainly go back.
Our 95-year-old aunt has been a resident at Victoria Court for over 18 months. We have had previous experience of care homes in the area and we have been very impressed by the care and communication by the staff during this very difficult time, FaceTime calls were facilitated very quickly after lockdown and our aunt has seemed very settled and comfortable right from the start. We've been extremely impressed overall. Well done!
My aunt has been in Victoria Court, Ilkeston, for four years and is very happy and well looked after. The staff are very friendly and caring and all seem to be local. It was particularly nice to know that she was being cared for and had plenty of company and contact with others during the Covid restrictions.
The staff are very friendly and do their utmost to provide and cater to all my Mum's needs. Visits are conducted with care and attention to detail, all PPE for visitors is provided and safety guidance is provided and adhered to. Communication between myself and the staff is excellent and nothing is too much trouble. Overall, my Mum is receiving good care and is happy.
From what I saw I was more than happy to have my father stay at this home but once my father had passed I was very disappointed with the way his clothes and personal items were handed to me. Also, the cleanliness of his clothes plus some of his personal items were broken and covered in mould.
Thank you for taking the time to review Victoria Court and we apologise that you feel your father’s belongings were not returned in a satisfactory condition. We will be happy to discuss this at a mutually convenient time.
My Dad had a happy stay in Victoria Court, the food was good and provided whenever he needed it. Until illness overtook him he was able to get out and about within the local area to the shops, park and cricket ground. It is a pleasant area to explore which added to his happiness staying there.
My mother was a resident at Victoria Court for 8 years. She was always happy here and considered it to be her home. The carers have always considered mums feelings, they also encourage her to engage in activities she enjoyed. The end of life care and support for mum and I was above and beyond. I have no hesitation in recommending Victoria Court.
A table was requested in my room for drinks, breakfast etc. and never appeared during my stay. Slight pressure to go to bed early. Food and drinks good but not always hot. Privacy was good in communal areas for when family visited.
Thank you for taking the time to review Victoria Court and we are pleased that you rate our facilities as good. We apologise that the requested table was not provided during your stay. We fully respect our resident’s preferred routines.
Good service, will use again for respite.
I went into the care home for 3 weeks care and found it very good. The meals were very good and plenty of it. The place was very clean and tidy. The staff were both very clean and pleasant, also helpful in every way. They did their best to help us pass the time on with singing and entertainment, walks round the park in wheelchairs. I went in to give my daughter a chance for a holiday, she is my carer and is excellent. I will certainly go in again. I have been back and had dinner with them and have been invited again. My room was quite large and excellent, clean.
Dad was cared for 2 and a half years by staff at Victoria Court. He was happy and settled and well cared for by all the staff. Dad had vascular dementia and sometimes he could be very trying but the care staff always had lots of patience with him and coped well with his situation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Victoria Court for more details.
News (1) & Events (0)
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Victoria Court.
Accreditations
There are no accreditations posted yet for Victoria Court.
Meet the Team (0)
There are no Team Members posted yet.
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