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Care Provided by Broadoak Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Broadoak Lodge for full pricing details and T&Cs.
Contact Broadoak Lodge to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Broadoak Group of Care Homes
- Private Owned
Person in charge
- Ruth Noko (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (15)
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Broadoak Lodge Reviews (5)
Over all time Broadoak Lodge has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Broadoak Lodge
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Review from C S (Son of Resident) published on 19 February 2024 Submitted via Website•
Overall Experience
They neglect their residents making residents wait long periods of time to go to the toilet after being asked several times to do so. Also one of the managers lies about a situation after speaking to social services telling me it is not true. Also, all the wheelchairs are all knackered and not fit...
They neglect their residents making residents wait long periods of time to go to the toilet after being asked several times to do so. Also one of the managers lies about a situation after speaking to social services telling me it is not true. Also, all the wheelchairs are all knackered and not fit for purpose. My mum's brand new wheelchair has been replaced with a broken one. In my view, the place should be closed down.
↩Reply from Bill Nunn, Proprietor at Broadoak Lodge
As far as we are aware the Son who has POA is more than happy with the care of his Mother. Please refer to our most recent CQC Inspection.
Review from Howard G (Son of Resident) published on 15 May 2023 Submitted via Website•
Overall Experience
My mum spent her last 8 weeks here after being discharged from hospital. She was not strong enough to return home. I stayed with her for her last two nights as she slipped away and the staff were so kind to both Mum and me.
My mum spent her last 8 weeks here after being discharged from hospital. She was not strong enough to return home. I stayed with her for her last two nights as she slipped away and the staff were so kind to both Mum and me.
Review from David C (Grandson of Resident) published on 7 May 2022 Submitted via Website•
Overall Experience
The staff are extremely polite, professional and always attentive. I am extremely happy with the treatment of care she’s receiving and since being there has improved her quality of life. Management is fantastic and I would highly recommend this home to anyone who asks.
The staff are extremely polite, professional and always attentive. I am extremely happy with the treatment of care she’s receiving and since being there has improved her quality of life. Management is fantastic and I would highly recommend this home to anyone who asks.
Review from Vicki D (Friend of Resident) published on 19 July 2019 Submitted via Website•
Overall Experience
This review is based from March 2018 to May 2019. I found the staff to be very thoughtful and caring and that nothing was too much trouble in making my friend feel comfortable and safe. The staff are very committed to the welfare of their users and being a smaller care home, they are able to give a...
This review is based from March 2018 to May 2019. I found the staff to be very thoughtful and caring and that nothing was too much trouble in making my friend feel comfortable and safe. The staff are very committed to the welfare of their users and being a smaller care home, they are able to give a very personal touch. When visiting, I found the staff always very welcoming and able to answer any queries I had regarding the well-being of my friend and I will always be grateful to them all for the genuine kindness shown to myself and my friend. Thank you all.
Review from Sarah W (Granddaughter of Resident) published on 18 July 2019 Submitted via Website•
Overall Experience
My Grandma was a Broadoak for just a short 14 months, she loved every minute of it. The staff are extremely polite and caring, and easy to get on with but very professional at the same time. If you ever have a problem you can talk to any of the members of staff and they will sort it straight the...
My Grandma was a Broadoak for just a short 14 months, she loved every minute of it. The staff are extremely polite and caring, and easy to get on with but very professional at the same time. If you ever have a problem you can talk to any of the members of staff and they will sort it straight the way. Towards the end when my grandma was getting poorly the staff would sit with her day in day out and the would always go beyond to look after her! Broadoak Lodge has the best manager! She always has a smile on her face and very approachable, she is just an amazing lady!
I would highly recommend Broadoak Lodge!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 July 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Broadoak Lodge.
Upcoming Events
There are no upcoming events for Broadoak Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Broadoak Lodge.
Accreditations
There are no accreditations posted yet for Broadoak Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Broadoak Lodge
What types of Care is Broadoak Lodge registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Broadoak Lodge have?
There are 23 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Broadoak Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room are some of the Facilities & Services.
How far is Broadoak Lodge to the centre of Melton Mowbray?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broadoak Lodge to verify any information. View our terms and conditions. Broadoak Lodge has a Basic Service -what a Basic Service includes.