Hadrian House, Leicester, Leicestershire

Hadrian House is situated in the quiet village of Thurmaston with local shops and amenities just a short walk away.

The entire building is purpose built for maximum ease of access and comfort for all residents.

Hadrian House is a privately owned registered care home that offers residential, dementia and respite care for older people.

Group: Leicestershire County Care Ltd

Person in charge: Maisie Rose Busby (Acting Home Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment

Admission Information: Ages 50+.

Single Rooms: 43

Rooms with ensuite WC: 0

Facilities & Services: Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hadrian House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.6 Hadrian House has a Review Score of 7.6 (7.645)

The Review Score of 7.6 (maximum of 10) for Hadrian House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Hadrian House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.529 for Hadrian House is calculated as follows: ( (158 Excellents x 5) + (81 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 259 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.116 Points relating to the number of positive Reviews for Hadrian House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.6 Target = 0.116

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    8
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hadrian House?

  • Extremely LIKELY
    16
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hadrian House

  • Daughter of Resident/Service User
    7
  • Niece of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • more

Absolutely brilliant! Obviously, care home staff are trained to deal with dementia as I have both mom and dad residing there and dad can be violent with the Alzheimer's. They have coped with a lot of his behaviour problems in the last month he has been there. Carers that actually care. Amazing!

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The only issue I am aware of is when my grandmother's hearing aid went missing and nobody noticed. They still haven't been found or replaced, which frustrates me because I cannot communicate with her anymore and I treasure the conversations I had with my grandmother before. I learned so many things and I cannot learn anything else as long as she has no hearing aid.

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Home is excellent- caring staff, excellent varied menu, clean and safe environment. As a family, we feel very confident that my mother-in-law is in the best environment for her health and safety.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Since my auntie has been at Hadrian House she has come on loads and her speech has improved hugely since having her stroke. I always find the home to be very welcoming where when I come in the staff will always offer me a hot drink.
Shey seems really happy with being at Hadrian house as she is now with my mum who also lives here.
The home is always smelling nice and all the carers are really good and helpful.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every time I come and visit my Nan at Hadrian House I am always welcomed by friendly staff. The home is always very clean and tidy. I am so happy with my Nan staying in Hadrian house she seems very happy and her Care is first class. Would recommend to anyone who is looking for somewhere for their loved ones!! Couldn't ask for anything better for my Nan!!!

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very pleased with Hadrian House.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I think it is ok, great for anybody, I get anything I need.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

It is a really good and clean residential home. Staff are very good.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very friendly and caring, doing their best to reassure some of the residents who are very anxious etc. My mother says the food is wonderful and there is plenty of it, her only complaint is that she has a room with no toilet or shower but with the refurbishment under ways this might be possible in the near future.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

I find the care home clean, friendly and caring. The staff are always ready to help and the management always try to sort out any problems the families may have.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Hadrian House is an excellent care home. It is large, spacious, bright and welcoming with several different lounges, a good dining room and kitchen. All of the staff that I met from the manager to the care assistants were helpful, kind, informative and supportive. Although the bedroom did not have an en-suite, it did have a sink and was of a good size with a reasonable level of furniture.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

When my father died in November 2014, my mum went down hill fast, she has had alzheimers for about 10 years and became aggressive and worried about everything. Since mum has been in Hadrian House she is a different person, they have made her feel at home. The carers are so understanding, the home is safe, beautifully clean and very homely. I do not worry at all about y mum as I know she is being well looked after and very happy.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has been treated well since she came here and I have been treated with kindness and respect.

How likely would you be to recommend Hadrian House? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My aunty is very well looked after. The staff are very loving to her. I find the home sometimes is very short staffed, but the best is always done for the residents.

How likely would you be to recommend Hadrian House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My aunt has only been residing here for a short time so we are still in our first stages. All the staff are very helpful and the residents seem happy.

How likely would you be to recommend Hadrian House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Hadrian House is the friendliest care home I know, my 94 year old mother moved in there when she could no longer live alone and didn't want to move in with me as I live in another town. The staff are patient and very attentive and caring. I visit once a week and always go and look at her room and it's always spotless. The dining room is attractive and food is cooked on the premises. Sometimes someone returns from a hospital stay whilst I'm there and they are always greeted warmly. I'm very happy for my mother to be there.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum seems to be happy and her care given is good. I am satisfied with the level of care.

How likely would you be to recommend Hadrian House? Likely

Average Rating: 

 4.7 out of 5

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The care and catering are very good but do feel more staff would be an advantage.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

On each and every visit you witness good care, good communication, good food and a happy work team.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Home always looks fresh and clean, staff and management are brilliant and residents well looked after and happy! I have been helping out with some maintenance work, bringing new furniture for residents and I have always been treated well.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Residents always seem very happy. The staff are always friendly. Nothing is ever too much trouble for them. I am very happy with the care my nan receives and so is she.

How likely would you be to recommend Hadrian House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Despite my aunt being difficult to manage she has received excellent care by the management and staff at this home.

How likely would you be to recommend Hadrian House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hadrian House