The Lawns Care Home, Leicester, Leicestershire
The Lawns Care Home, Leicester, Leicestershire
The Lawns Care Home, Leicester, Leicestershire

The Lawns is located in Knighton Rose, Stoneygate and is convenient for Allendale Road shops and cafes. Oadby village is close by. The home provides residential and respite care, and is within easy reach of the A6 road link where there is a regular bus service into Leicester. It is a purpose built home and furnished to a very high standard.

The home is situated in lovely, landscaped gardens and provides spacious en-suite accommodation, with traditional and antique furniture. A good proportion of residents rooms have patio doors opening onto either a patio giving access to the gardens or onto a veranda. Residents are welcome to bring their own possessions.

The Lawns features a large welcoming dining room where residents can socialise at meal times. The chef serves a variety of nutritious home cooked food that residents enjoy. Residents can select from the daily choices menu available and special dietary needs can be catered for.

A purpose built hairdressing salon is located on the ground floor where residents enjoy going to have their hair done by an experienced stylist who frequently visits the home.

The Lawns offers a wide range of activities and outings with a dedicated personal activities leader who strives to provide a stimulating and interesting calendar of entertainment throughout the year. Events are planned in close consultation with residents and their families to ensure everyone has something to enjoy. Trips can include the theatre, opera and Leicester race course, all in the local vicinity.

Group: brighterkind

Person in charge: Sam Towse (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 18+.

Single Rooms: 41

Rooms with ensuite WC: 41

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Lawns Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 The Lawns Care Home has a Review Score of 9.7 (9.688)

The Review Score of 9.7 (maximum of 10) for The Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 38 Reviews over all time. This Average Rating is also the rating value for The Lawns Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 26 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.688 for The Lawns Care Home is calculated as follows: ( (332 Excellents x 5) + (95 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 446 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Lawns Care Home is based on 26 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 26 Reviews ÷ 8.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    32
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Lawns Care Home?

  • Extremely LIKELY
    35
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to The Lawns Care Home

  • Daughter of Resident/Service User
    12
  • Resident / Service User
    7
  • Friend of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • more

Excellent attention. Could not be bettered.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mum has been to stay at The Lawns Care Home for respite three times now. We have found the atmosphere, ethos and standards to be extremely high. The staff are very warm and welcoming, helpful and understanding. Medication has always been administered correctly (my mum is on several at different times of the day) and the policy of treating respite like a hotel stay is lovely for her. My mum prefers to be in her room, so it’s important that it is nice. She has stayed in two rooms both of which were comfortable, clean and attractive. She had a good television and staff helped her to use it. The food is excellent and appetising. For residents who do mix, there is always something going on, plenty of activities and a pleasant dining room, lounge and gardens.

The rooms were en-suite with hand basin and WC, essential for my mum. Shower/bathing facilities are separate.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My stay was only for 2 weeks after major heart surgery. I found the atmosphere happy, caring and comforting. Staff treated everyone with gentleness, humour and a smile, even in some very trying circumstances. Food was simple but well presented. There was a vitality among the residents which belied the seniority and physical weaknesses of many of them, undoubtedly due to the stimulation and care of the staff.
Thank you, you provided a strong boost to my recovery.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum was very well looked after by all the staff and enjoyed her stay. She was slightly disappointed with the food as some of the food was not cooked enough or was quite hard for elderly people to eat but all the residents said the same. I felt that she was safe while I was away on holiday and would definitely ask for her to come back and stay for respite again.

How likely would you be to recommend The Lawns Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Tessa Matthews, Marketing Manager at The Lawns Care Home responded to this review on 10 Oct 2017:

Thank you for your comments and feedback. Your comments about the food will be passed on to our Chef and team. We are so pleased that your mum enjoyed her stay at The Lawns and we would be delighted to welcome her back again.

This week has been like a holiday with good food and comfortable and clean surroundings.
Very good attentive care.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Comfortable, warm, food excellent. Staff are friendly and helpful.

How likely would you be to recommend The Lawns Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Working around the site, I have seen the high quality style of the care home, residents are treated to 3 course meals and quality living space.

The gardens are very nice and our team are working to further improve these views.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Very aesthetically pleasing site and building.

Helpful and friendly staff, residents of the home constantly well-cared for and entertained.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The patience and kindness of the staff was endless. I was very impressed and grateful to them all.
I thoroughly enjoyed the comfort of my room.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Found The Lawns to be well-kept and organised.
Staff were exceptional, nothing was ever too much trouble. All staff were polite and friendly with a knowledge of my mother's needs.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Our mother spent 10 days as a respite resident at The Lawns. This was a new experience for her and at 94 she had ever stayed in a residential care home before so she was very reluctant. From the moment she walked through the doors at The Lawns her anxiety disappeared. The warmth of the welcome; the friendliness of the staff cannot be overstated. In her own words, they are "helpful in the extreme and always pleasant and cheerful". Everywhere was "spotlessly clean" and she was "continually asked if you had everything you needed". Thank you to all at The Lawns.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Very caring and pleasant staff. Surroundings very good and good atmosphere, homely. Residents treated with respect and needs catered for. The lady I visit is always spotless whenever I go. The staff are patient and kind in sometimes demanding situations. I would thoroughly recommend this care home.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Good

My mother has been a resident at The Lawns for approximately one and a half years. The care that she has received is exceptional. The staff are extremely pleasant, professional and caring and the environment is also very pleasant.
Beautifully appointed and homely whilst perfectly suited for purpose. The food is very good, my mother tells me it's delicious and the meals offered are carefully prepared to suit most tastes. Regular entertainment is provided. My mother loves the visiting singers.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Our friend has now been at The Lawns for 12 months. He has settled in and loves the care from all the staff.
It was the best decision he made to come to The Lawns, not an easy decision at the beginning but he feels like he is at home, comfortable and safe.
This makes us comfortable that he is looked so well.
Thank you to all the staff at The Lawns.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Unfortunately, the home did not line up to our expectations.
He actually came out worse than when he went in for his week's respite.
His MS is worse than ever now.

How likely would you be to recommend The Lawns Care Home? Extremely Unlikely

Average Rating: 

 2.6 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Very Poor

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Very Poor

Sophie Hallam, Marketing Assistant at The Lawns Care Home responded to this review on 30 Jun 2017:

Sorry to hear that we didn’t line up to your expectations. It’s good to hear your feedback and it would be great to be given the opportunity to chat through your concerns if you feel able to pop in to see me. The team pride themselves on their excellent service and regularly receive superb feedback from family and visitors to our home. They will be very saddened to hear your comments, so if you can pop in, we would really like to try to understand where we have gone wrong.
We are quite surprised to see the feedback about food and drink. Our chef has received a number of accolades for his food and we hear nothing but positive feedback from residents, so we are really surprised that you didn’t enjoy what was on offer. If there isn’t something you feel like having on the menu, the chef will rustle up something that really grabs your fancy. The menu offers fresh, seasonal options and has a range of alternatives available. It’s very rare that we can’t find something you like. However again, my door is always open – please feel free to pop in to have a chat.

All the very best to you both.
Sue – Home Manager, The Lawns.

My father was a resident at The Lawns for three and a half years before his death. Although very reluctant to move into care he soon found a home from home and enjoyed his time greatly in the home. The rooms vary in size but are pleasant and with an en-suite toilet and sink (bathrooms nearby). The food was varied and of a good standard, in fact, my father happily ate things he would never have eaten at home. The best feature I think is the stability of the staff team. Nearly all the same staff were in place and are still in place two years after his death. Continuity is very important. The staff dealt well with the residents in a caring but humorous way which my father liked. Entertainment provided and activities daily.
It is a care home and they cannot manage serious dementia or very ill people.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

What a lovely, friendly and welcoming place. I visited with my nan as we are looking for some respite care for her in the near future. We were invited to have a look around and stay for lunch. All the staff were very friendly and the home manager showed us around the home and told us of all the facilities that are available. The lunch was absolutely fantastic. Just like being in a fancy restaurant with full table service. The quality of food was second to none. Compliments to the chef. After lunch, there was a quiz taking place and my nan was invited to join in with the other residents, which she thoroughly enjoyed.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The most homely home I've ever visited, so nice to see everyone enjoying activities and beautiful food. I've never seen so many visitors welcomed and greeted in a very professional and friendly way. My friend could not be happier.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident at The Lawns Care Home for 6 weeks after a long admission in the hospital. The staff were very helpful and efficient in arranging for her transfer from hospital to the home. They are able to provide individualised care for each resident dependant on their needs. They were very welcoming to her friends so they could enjoy visits. During her time there my mother's health improved, giving us peace of mind and providing us with many happy memories in her last few weeks.
Sadly she passed away unexpectedly, but the staff dealt with this difficult situation with great compassion and dignity. I would have no hesitation in recommending this home for short or long term care.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

A very supportive short stay enabling me to visit Leicester with my husband, to see family and friends and to give my husband a short respite from caring for me overnight. We are very grateful to the manager and care staff who made every effort to provide for my needs.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sadly my aunt passed away at the end of December 2016 but was treated with utmost dignity and care.
Highly recommended.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum entered The Lawns in March 2016 and passed away on the 2nd of January 2017. The staff were marvellous to my mum and the family and especially me as I was there every day and when she died. They all loved her and treated her so well. I can't recommend them enough. The deputy manager is very caring, helpful and approachable.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have seen a remarkable change for the better since the the manager was engaged. The staff are so professional and much happier. My dearest friend lived at The Lawns and passed away at the grand age of 103 plus four months. All the very best to the Manager and the team at The Lawns.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I first came to the lawns in October 2012 after a serious illness the and attention was second to none and soon had me back to health. Another very bad illness early November last year brought me here again with the same results. The care and attention soon had me feeling well and this was a hard recovery. At present, I wish to stay in my own home and every help has been given to achieve this. Many thanks to all.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has appreciated the personalised care where she is treated as an individual. The exercise classes have been her salvation ensuring that she has retained the limited mobility that she has. The Lawns feels like a home not a residential institution.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Like a 5 star hotel. Food amazing. All staff are kind and friendly, nothing is too much trouble. I know that my mum is getting the very best of care. Thank you to all the staff.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We feel very lucky to have found The Lawns. My mother has been resident now for over two years, having reluctantly given up living independently following a fall and further health complications. The staff have been very helpful, kind and patient in helping her to settle over this period. They are flexible in the support they provide, which has been especially appreciated as we are not local; from assisting with moving furniture at the outset, filling in forms, providing liaison with health professionals, and a sympathetic ear when needed. The atmosphere is friendly and informal, almost like a small, family run hotel, smartly decorated with two comfortable lounges. The dining room is quite formal, which I think the residents appreciate, and the food fantastic. The staff are attentive and friendly, always a welcoming smile during visits, and some appear to have established a genuine friendship with my mum which makes all the difference. I would highly recommend The Lawns.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I was very wary and cynical of residential care homes but the staff and The Lawns itself have changed my opinion completely. My grandpa was treated with kindness, respect and dignity by each and every member of staff. When he was so poorly he wasn't alone and not only did the staff look after him so well they also looked after the rest of the family when we visited daily. They became friends. The building itself is spotless with wonderful facilities and activities for all residents. I would definitely, without any hesitation, recommend the Lawns to anyone needing care.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit a lot of care homes as part of my job and know the quality can vary hugely. So when I needed to find a home for mum I was delighted to find the Lawns. Six months on I am still very impressed. Delightful, clean homely accommodation, helpful caring staff who go the extra mile and a great activity programme. Mum has flourished here and is very pleased she made the move.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Came on Saturday for MS fundraising day, a great day was made to feel extremely welcome. The home is beautiful, clean and I was really impressed by the coffee bar in reception, the latte was lovely and the cakes were amazing. Nice to see a home raising money for others.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My father has been made to feel so welcome at The Lawns. He is care for and looked father to an incredibly high standard, both emotionally and physically. The Lawns is a true 'home' - very relaxed and informal - everyone is made to feel special - even visitors!
My mother and I are relieved to know that dad is safe and settled.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent home, ideal for my aunt to spend the rest of her days. I would recommend The Lawns as an excellent care home.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely home, warm atmosphere, very clean. Food excellent. The sum up - I would highly recommend The Lawns. Very happy my aunt is a resident.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I went to The Lawns in April for 19 days after having a blackout at home. My daughter rang the doctor and he said I needed complete rest and he recommended The Lawns. I was made welcome by all the staff, spoilt to death with TLC and fattened up like an Xmas turkey. Nothing was too much trouble for all the staff. I was glad of all this rest and attention, I came to The Lawns as a stranger and left as a friend. When it was time to leave, when my daughter came to pick me up, the carers lined up outside with kisses and waving Union Jack flags. All the carers were wonderful!!

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Very nice. Cannot find any faults. Wish my husband could stay here on a permanent basis. He is happy and that makes me feel happy to know. Thank you all for your excellent support. I most certainly recommend to everybody The Lawns Leicester.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My dad has been a resident at The Lawns from time to time over the last year or so. Dad has memory loss, but enjoys a good quality of life. We are always happy with his care at The Lawns. The environment is comfortable and attractive, in a nice area with a beautiful garden. There are a range of good sized shared rooms downstairs, and well appointed, comfortable single rooms on both floors. All are different. Dad rates the food as 'very good'. There is a good range of activities on offer. Most importantly the staff are professional, friendly and flexible. They treat dad as an individual and do what they can to meet his needs (he likes being outside and going out for walks). Last time I went to pick him up my daughter came - we were greeted by a carer with warm hugs and kind words. My daughter said 'I think that is the loveliest woman I have ever met'.
I am a nurse by background, work in the public sector and have looked at many homes. This is a great one! Thank to all the staff.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I enjoyed a very good stay at The Lawns Care Home after 6 weeks in hospital. The staff were very kind and caring. I enjoyed all the activities. The food was always excellent. I shall be returning in August for 2 weeks whilst my family are on holiday.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum is so happy at The Lawns. The staff provide her with great care, but have also become her friends. The home is beautiful with lovely grounds and great facilities for residents and their family and friends that visit. They are very accommodating even with mums care needs increasing.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

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Care Home Idol 2016

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