The Lawns Care Home

1a Knighton Rise, Oadby, Leicester LE2 2RF
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9.8 100 Reviews
  • The Lawns Care Home, Leicester
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Care Provided by The Lawns Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1800
  • RESPITE Self-Funded Residential Care: £1150 – £1800

Price on application for respite care.

The price(s) shown are provided by the care home. Contact The Lawns Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Marie Welsh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)
  • Single Rooms with Ensuite Wet Room (1)
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The Lawns Care Home Reviews (100)

9.8

The Lawns Care Home has a Review Score of 9.8 (9.755) out of 10, based on 18 reviews in the last 2 years.
Over all time The Lawns Care Home has 100 reviews.

Overall Experience
  • 85
  • 14
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Date Published
  • 100
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  • 18
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Reviewer Connection to The Lawns Care Home
  • 36
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  • 6
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Total of 100, showing 61-80
Review from Jan R (Respite Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to The Lawns for respite care as I had a bad dose of the flu, chest infection and a urine infection. As there were no beds available in the hospital I was sent home with a bag of medication. For 10 days I seemed to live on medication and water until I could no longer cope.
The Lawns were great,
so caring and kind with lovely food and drink which really helped my recovery.
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Review from Jeremy F (Son of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent over three years in The Lawns Care Home and in the early days of transition form her flat nearby to this wonderful home was quite difficult for her, but the management and staff managed this period very well. Laterly the last days of her life required extra special care from the management
and staff who made this very traumatic period very comfortable for mum and her family and close friends.
They went the extra mile and should be commended for it.
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Review from Brenda T (Daughter of Resident) published on 11 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Been helpful and very friendly improved the wellbeing of my mother.


Very welcoming home where staff are very caring for both user and relatives.


Extremely clean home almost seems like a hotel rather than a care home.

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Review from B B (Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers are very supportive but need training regarding catheter regime, e.g. bags changed on a specific day weekly and not discarded indiscriminately.
Reply from Sam Towse, Home Manager at The Lawns Care HomeThank you for your feedback, I am glad to hear that our team were ‘very supportive’ - we pride ourselves on our standard of care so I am sorry that you feel yours haven’t been totally met on this occasion. We have a very robust training system in place which covers catheter care but following your review, this will be re-visited. Thank you for helping us to continue to improve our care and I am pleased to welcome you back as a returning resident to The Lawns.
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Review from Joan S (Friend of Resident) published on 1 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my first visit to The Lawns Care Home to see a friend. I found it to be a warm and friendly place, also very clean.


The meal menu was excellent. The staff made you feel very welcome.

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Review from Sara K (Regular Volunteer) published on 14 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Lawns care home is outstanding, a 5 star home and a great team run by the manager who is so helpful and makes you feel so welcome. Could not fault this home feels so homely and staff are amazing too. I would highly recommend this care home to anyone. From the minute you walk through the door you're
welcomed with open arms. Keep up the good work -
will visit again soon.
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Review from M I (Great-Niece of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had travelled 60 miles to see my great aunt at The Lawns. I was greeted by the most friendliest of staff, who offered me refreshments knowing I had travelled quite a distance. My great aunt is extremely well cared for and loves the homely environment. She tells me the staff are second to none.
During
my visit, I was invited to take part in the crossword afternoon.
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Review from Norman R (Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent attention. Could not be bettered.
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Review from Maria D (Respite Resident) published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay was only for 2 weeks after major heart surgery. I found the atmosphere happy, caring and comforting. Staff treated everyone with gentleness, humour and a smile, even in some very trying circumstances. Food was simple but well presented. There was a vitality among the residents which belied the
seniority and physical weaknesses of many of them, undoubtedly due to the stimulation and care of the staff.
Thank you, you provided a strong boost to my recovery.
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Review from Jayne P (Daughter of Resident) published on 10 October 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was very well looked after by all the staff and enjoyed her stay. She was slightly disappointed with the food as some of the food was not cooked enough or was quite hard for elderly people to eat but all the residents said the same. I felt that she was safe while I was away on holiday and would
definitely ask for her to come back and stay for respite again.
Reply from Tessa Matthews, Marketing Manager at The Lawns Care HomeThank you for your comments and feedback. Your comments about the food will be passed on to our Chef and team. We are so pleased that your mum enjoyed her stay at The Lawns and we would be delighted to welcome her back again.
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Review from Maureen P (Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This week has been like a holiday with good food and comfortable and clean surroundings.
Very good attentive care.
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Review from Alan P (Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable, warm, food excellent. Staff are friendly and helpful.
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Review from N H (Regular Volunteer) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Working around the site, I have seen the high quality style of the care home, residents are treated to 3 course meals and quality living space.


The gardens are very nice and our team are working to further improve these views.

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Review from M B (Regular Volunteer) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very aesthetically pleasing site and building.


Helpful and friendly staff, residents of the home constantly well-cared for and entertained.

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Review from B N (Respite Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The patience and kindness of the staff was endless. I was very impressed and grateful to them all.
I thoroughly enjoyed the comfort of my room.
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Review from Terry S (Son of Resident) published on 31 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found The Lawns to be well-kept and organised.
Staff were exceptional, nothing was ever too much trouble. All staff were polite and friendly with a knowledge of my mother's needs.
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Review from Sue N (Daughter of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother spent 10 days as a respite resident at The Lawns. This was a new experience for her and at 94 she had ever stayed in a residential care home before so she was very reluctant. From the moment she walked through the doors at The Lawns her anxiety disappeared. The warmth of the welcome; the
friendliness of the staff cannot be overstated. In her own words, they are "helpful in the extreme and always pleasant and cheerful". Everywhere was "spotlessly clean" and she was "continually asked if you had everything you needed". Thank you to all at The Lawns.
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Review from Marjorie D (Friend of Resident) published on 14 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and pleasant staff. Surroundings very good and good atmosphere, homely. Residents treated with respect and needs catered for. The lady I visit is always spotless whenever I go. The staff are patient and kind in sometimes demanding situations. I would thoroughly recommend this care home.
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Review from Fay W (Wife of Resident) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Unfortunately, the home did not line up to our expectations.
He actually came out worse than when he went in for his week's respite.
His MS is worse than ever now.
Reply from Sophie Hallam, Marketing Assistant at The Lawns Care HomeSorry to hear that we didn’t line up to your expectations. It’s good to hear your feedback and it would be great to be given the opportunity to chat through your concerns if you feel able to pop in to see me. The team pride themselves on their excellent service and regularly receive superb feedback from family and visitors to our home. They will be very saddened to hear your comments, so if you can pop in, we would really like to try to understand where we have gone wrong.
We are quite surprised to see the feedback about food and drink. Our chef has received a number of accolades for his food and we hear nothing but positive feedback from residents, so we are really surprised that you didn’t enjoy what was on offer. If there isn’t something you feel like having on the menu, the chef will rustle up something that really grabs your fancy. The menu offers fresh, seasonal options and has a range of alternatives available. It’s very rare that we can’t find something you like. However again, my door is always open – please feel free to pop in to have a chat.

All the very best to you both.
Sue – Home Manager, The Lawns.
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Review from Penny N (Daughter of Resident) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at The Lawns for approximately one and a half years. The care that she has received is exceptional. The staff are extremely pleasant, professional and caring and the environment is also very pleasant.
Beautifully appointed and homely whilst perfectly suited for purpose.
The food is very good, my mother tells me it's delicious and the meals offered are carefully prepared to suit most tastes. Regular entertainment is provided. My mother loves the visiting singers.
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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for The Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.805 for The Lawns Care Home is calculated as follows: ( (175 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 215 Ratings = 4.805
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for The Lawns Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (1)

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