Lenthall House

A happy care home, staff very professional to residents needs.

We the family had great trepidation about putting our father into a care home as he had always asked us to never to that. We are delighted to say that he has settled in well since April and the care and support from the staff is exceptional. There is always lots of activities going on and when visiting we are always made to feel welcome.

They cared for me very professionally.

I have been visiting my friend on a weekly basis and find the staff very attentive and caring. My friend appears very happy here. Afternoon tea is usually served during my visits, and I'm always offered a refreshment.

Highly recommended.

Lenthall House is an exceptional care home mainly because the staff are loving and caring to the residents, they are like family. Food is excellent, activities are excellent. Some issues with repairs etc taking excessive time to be carried out which needs to be addressed. Also a problem with retraining a manager. Existing staff manage extremely well without a manager.

My mother has been cared for with such care and compassion she has gradually deteriorated but still the staff do their absolute best to care for her. She can be difficult at times, they still give her 100% attention and give her whatever she needs. I couldn't ask for a better care home that meets her needs.

The environment does need upgrading to make sure clients are coming to live in a bright, clean and modern facility and I believe this is a work in progress.

Due to inconsistencies in management over the last 15 months, it is a relief to have a stable, happy staff and home, the current manager is leading the home well and my family member is happy and well cared for.

It is a relief to the family knowing Mum is now safe and well cared for 24 hours a day.

I would recommend Lenthall House to anyone, I am convinced that we couldn’t have found a better place for Mum. They have made a difficult time for us as a family as easy as it could possibly be.

I highly recommend the home to anyone who wishes their loved one to receive personalised care in a friendly and stimulating environment. The atmosphere in the home is just as it should be, homely, caring, friendly and a place where you feel listened to.

Very good all round.

Friendly carers who enjoy their job and are very knowledgeable regarding their roles. My father is very well looked after and loves it there. There's a great atmosphere and they have weekly entertainment and take the residents out on a regular basis.

The staff make this a home-from-home, everyone is treated with kindness. I can’t thank them enough for looking after my late mum and caring for my dad. The garden has recently been renovated and is beautiful - everyone helped staff, residents and carers.

Altogether we couldn’t have wished for a better place for my mum to stay.

When he became permanent some of the staff remembered him and we were both welcomed with open arms and they were happy to see him. I find he is well looked after and always looks clean and well-presented. He loves the staff and enjoys seeing the dogs that come in. Management is fantastic very helpful and supportive and all the carers are very professional and welcoming. I feel very welcome when I come in and feel that both myself and my Husband have an extended family. I could not think of a better place for him to be.

My mum came to live at Lenthall House earlier this year due to being unsafe at home as her dementia advanced. She has been treated with nothing but kindness and compassion by all. All staff appear genuinely happy to work there and are cheerful and caring without exception. There are so many fun activities to stimulate and bring joy to their residents. Furthermore, my dad who visits daily has been truly welcomed into the 'family'. I cannot fault the care and the kindness she receives and know she is loved and respectful. Thank you.

When I visited Lenthall House I've been really reassured that my mother is receiving a high standard of care from amazing, warm, friendly and caring staff. I am very pleased that she is able to take part in so many activities and trips out. The catering staff do a great job also and she looks and seems so much happier and healthier than she first arrived. The manager is very professional and puts so much effort into ensuring there is a homely atmosphere. Thank you so much to everyone that works there.

I have been impressed by how well my friend who has now been in Lenthall House for several months has been treated. The staff seem very caring and attentive to the needs of each individual. The home is neat and tidy and clean. I know my friend's husband is very pleased with the care given and he's made what is something he would never have chosen, possible. He knows she is safe and well looked after. Not visited during activities but hear they are excellent.