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Westroyd Care Home

10 Tickow Lane, Shepshed, Loughborough, Leicestershire LE12 9LY
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Westroyd Care Home, Loughborough
Westroyd Care Home, Loughborough
Westroyd Care Home, Loughborough

Westroyd Care Home is a well-established Care Home. It is surrounded by the community. They offer 24-hour personalised care and support for residents with residential and dementia needs.

There are 31 bedrooms, with all having en-suite facilities. Although the bedrooms are furnished to a good standard, the team do encourage residents to bring in their own items to give a feeling of home. There is a well-established furnished lounge, that boast...  

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Care Provided by Westroyd Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,525 - £1,600£1,525 - £1,525
Residential Dementia Care£1,575 - £1,675£1,575 - £1,675

Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.

Contact Westroyd Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Andrea Burke (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (31)

Visiting

  • Phone for an appointment or just drop in

Parking

  • Car park at the back

Westroyd Care Home Reviews (77)

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9.8

Westroyd Care Home has a Review Score of 9.8 (9.787) out of 10, based on 33 reviews in the last 2 years. Over all time Westroyd Care Home has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from Sharon N (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My father has been at Westroyd for nearly 3 years now. We are extremely happy with the facility and all the staff are excellent and go above and beyond in the care shown. There are plenty of opportunities for friends and family to join events and we have been more than happy with all aspects of the care received. Recent refurbishment has made it even better.

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Review from J S (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

Westroyd House Care Home in Shepshed has been amazing with my mother and her continuing care. They have been amazing at keeping us updated on any issues and on her condition. Due to her condition she believes she is working there and they go out of their way to make her feel like an integral part of the team while keeping her and the rest of the residents safe and happy. They are welcoming and help us when anything occurs that we are not sure about.

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Review from Sally W (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

It is the absolute hardest decision for a family to make to seek out a care home for a loved one. From our initial inquiry we have received nothing but compassion, empathy, care and professionalism. Westroyd House is kept exceptionally clean and all of the dedicated staff work so hard to make it 'homely' and every resident is treated as 'family'. What you see is what you get, with total transparency. Transition into the home is done on an individual basis and as needs changed, and we have been kept fully informed throughout the process. If I could rate this higher than 5 stars then I would. Thank you all so much for the care that you give to our dad, grandad and husband, you are all angels!

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Review from Shaun D (Brother of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

My brother enjoys his stay at the home, he is well looked after in all aspects of his care. He gets on well with the members of staff at all levels, they all greet him fondly and are genuinely interested in his well-being. He particularly enjoys his meal times and the choice and quality of his food. His room is always clean, neat and tidy. He interacts with the other residents where they can! I received a monthly newsletter and I am kept informed of any issues. I tend to visit my brother once a week and so see the staff in action.

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Review from Caroline F (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

My dad moved into Westroyd in November. The staff are full of cheer, always smiling, uber supportive, nothing is ever too much trouble and my dad and ourselves are treated like family. The honesty in approach is fabulous, we have been kept up to date with his settling-in process at every stage with full disclosure which has reduced our worries and given us complete trust and faith in carers. My dad and ourselves are always treated with dignity and respect with no judgement. We have been better educated about my dad's condition than when we were when relying solely on GPs and Consultants. This has helped us to know how best to interact with and support my dad. The fact that all residents and staff are always smiling tells me everything I need to know about how fabulous the Westroyd team are.

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Review from J W (Wife of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

My Husband has been part of the Westroyde family since November 2024. I am so happy he is living in this happy caring home. He is settled and so well cared for. Thank you so much for your care and dedication, would recommend you all to anyone.

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Review from Graham J (Son of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

Dad has been in Westroyd for over a year now and I am delighted with how he's settled in. All the staff are attentive and professional, his needs are always met swiftly and there's a lovely atmosphere where Dad can have a laugh and enjoy his days. He is always happy with the food served and from what I see there's a great variety of dishes and menus. The senior team and managers are accessible and clearly provide strong leadership to the rest of the team. His room is large, there are plenty of storage cupboards and it is cleaned regularly. The whole home has recently been redecorated and it has a large common room with plenty of chairs for residents. I sleep much easier knowing that Dad is in a safe place, well-catered and well-cared for.

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Review from Sharon C (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

Our mother has been at Westroyd Care Home for over two years now. It's a lovely care home. Staff wonderful. Place is clean and food looks lovely. It's a weight off our minds. As we know how well Mum is being cared for. I do tell everyone how happy we are. And Mum loves the staff. Her health has improved so much. All I can say is thank you.

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Review from Mick H (Son of Resident) published on 22 January 2025 Submitted via Website
Overall Experience
A warm friendly atmosphere, staff always happy to help.
Any questions answered.
Rooms are surprisingly larger than you think.
All clean and tidy.
Ample parking for visitors.

My mum seems very happy and at ease here.

Reply from Andrea Burke, Home Manager at Westroyd Care Home

Thank you for your lovely review. Your mum is doing so well and we are pleased that we can look after her, she is now part of our family too.

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Review from K B (Granddaughter of Resident) published on 16 January 2025 Submitted via Website
Overall Experience
My grandmother has settled in very well here, having tried other care homes this is by far the best one we have been to.
Always clean and tidy. Friendly and helpful staff.

I always bring my young children with me and the staff really make us feel welcome.

Reply from Andrea Burke, Home Manager at Westroyd Care Home

Hi thank you for your lovely feedback. We are glad you feel your grandmother has settled and we all enjoy seeing her grandchildren as much as she does.

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Review from K P (Son-in-law of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience
Mother came to you 9 months ago and I am very pleased with Westroyd.
It's good to see redecoration work is being done.

Only one comment, the driveway still has not been resurfaced and the potholes appear to be getting worse.

Reply from Andrea Burke, Home Manager at Westroyd Care Home

Thank you so much for your lovely review. I am so pleased you are happy with the care your mother is receiving and also understand the frustration of the driveway. Works are being compiled to rectify this.

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Review from K A (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card
Overall Experience
My mum came here for respite having used other care homes. I was absolutely over the moon with the care service that was provided. Carers so upset to see my mum leave and felt they had really taken a shine to her.
Cannot fault anything and will be using again 100%.

Well done to you all.

Reply from Andrea Burke, Home Manager at Westroyd Care Home

Thank you so much for your review. We have all missed her since she went home and look forward to helping out again.

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Review from D D (Daughter of Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

Sadly Mum passed having only been in the home for five days. From the moment she was received from hospital, she received superb care. Staff have Mum a family, respect, love, care and dignity. We were made to feel part of their family. Mum's passing was sad but staff made it possible that Mum's end of life care and her death was peaceful and she died with dignity. Thank you for making this possible.

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Review from D S (Daughter of Resident) published on 12 August 2024 Submitted via Postal Card
Overall Experience

Dad is really settled at Westroyd. The whole team are committed to caring for their residents. Dad has had a couple of hospital admissions and there is absolutely no doubt that his speedy recoveries have been down to the care and encouragement he has received at Westroyd. I have no concerns about the care Dad receives and would like to thank the team for their continued support.

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Review from Kathleen H (Daughter of Resident) published on 16 July 2024 Submitted via Postal Card
Overall Experience

I have always found Westroyd House Care Home always very clean and tidy. The care staff have always been very friendly and caring. Giving residents hugs and encouraging them to do things. Always friendly with the resident's family members. For any issues with the resident's health, I have always been notified and put at ease. My mum is happy here and treated with respect as we are as family members. Thank you.

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Review from P S (Daughter-in-law of Resident) published on 5 October 2023 Submitted via Postal Card
Overall Experience

The care we had for my father-in-law was amazing. Time, patience and the passion the team gave my father-in-law and us as a unit. We knew he was safe and taken care of. Excellent support communication. I would recommend

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Review from Jane J (Wife of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience

I have been very pleased with the care my husband has received since he has been here. The staff are lovely and are always polite and helpful. It has been especially good at how my husband has been encouraged to get up and be in the lounge.

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Review from J H (Sister-in-law of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

My sister-in-law is happy in this care home. The staff are very friendly and caring and she says that she is happy with the food and the attention that she receives. If she is happy then we are happy and we are sure that the care is good.

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Review from W L (Wife of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience
When my husband developed a second serious infection in April 2023, Westroyd House Care Home is where we both wanted him to stay.

The level of care and sensitivity to our position and decision was exceptional, as it has always been, making our decision that my husband ends his days at Westroyd the right one.

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Review from Fiona W (Daughter of Resident) published on 20 April 2023 Submitted via Postal Card
Overall Experience

From the moment my dad arrived he was happy and felt at home. The staff are so caring and feel like part of our family.

Reply from Harriet Sharland, Marketing Administrator at Westroyd Care Home

Thank you, for taking the time to share your dad's positive experience at Westroyd Care Home. We pride ourselves on the quality of care we offer for all our residents. Thanks. Have a lovely day.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 October 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Westroyd Care Home.

Upcoming Events

There are no upcoming events for Westroyd Care Home.

Awards / Recognitions (5)

  • 28 Feb 2023Recipient: Crown Care Group
  • 30 Jun 2022Recipient: Crown Care Group
  • 30 Jun 2021Recipient: Crown Care Group

Accreditations

There are no accreditations posted yet for Westroyd Care Home.

Meet the Team (5)

Andrea Burke
Andrea BurkeJob Title:Home ManagerJoined: 2020

I have worked within Westroyd Care Home for over 6 years and believe strongly in the ethos of dignity, care and respect. The team are committed to giving an enhanced, caring and fulfilling life to our residents every day.

Debbie Kent
Debbie KentJob Title:Unit ManagerJoined: 2007

I have been working for Westroyd Care Home for the past 17 years. I am committed to ensuring our residents are happy and well cared for. I assist with running the team daily.

Sharon Chapman
Sharon ChapmanJob Title:AdministratorJoined: 2018

I have worked for Westroyd Care Home for the past 6 and a half years and I love coming to work! Every day is different and I ensure that all the administrative tasks are completed to enable the smooth running of the home. I believe we have a lovely home where all residents are well cared for and respected.

Alison Stock
Alison StockJob Title:House KeeperJoined: 2020

I have worked for Westroyd Care Home for 6 years and believe that the environment in which our residents live must be at a high standard and continue to strive to ensure all Policies and Procedures are followed. I enjoy my position and work hard to organise my team and create a homely and clean environment for everyone.

Florina Dinut
Florina DinutJob Title:Care AssitantJoined: 2022

I have worked for Westroyd Care Home for the past 4 years and really enjoy my position. I have worked all over Europe, over the past 30 years, but believe I have found my home at Westroyd. I am committed to ensuring that our residents are well cared for, and the team that I work with enables me to do this.

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