Westroyd Care Home

From the moment my dad arrived he was happy and felt at home. The staff are so caring and feel like part of our family.

The staff at Westroyd Care Home have treated my mother with care, dignity and respect. She has been very happy here and any issues have been dealt with immediately, which have been a blessing to know she is well cared for.

My m, was at Westroyd House for nearly a year before she sadly died. During this time Mum had settled in extremely well and was extremely happy. As her son, I was always pleased with the standard of comfort and care she received. I would recommend Westroyd House to anyone seeking peace of mind for their family member.

Following a fall, Mum was taken to hospital. No injuries, just low blood pressure and constipation. I was called promptly when Mum fell and was able to attend before the paramedics arrived. As Mum has dementia, the stay in hospital disorientated her and she declined on her return to Westroyd. However, after several days of being back, Mum was pretty much her old self - hopefully she will continue to be well looked after. I'm not saying it's all perfect, but the staff must be caring well for her. One member of staff, in particular, is an absolute gem!

I was amazed at how well my mother settled in. Thanks to the friendly staff. I did not mark excellent as this to me is out of this world. There is always room for improvement.

I travelled to the UK this week to visit my good old friend and former landlady, who had turned 100 in January! She had told me in our phone conversations how well she felt at Westroyd Care Home and I could see it for myself from my four daily visits. She has a lovely room which makes her feel at home. She told me the food is very good. All the staff are very kind which is also my experience as a visitor. I'm glad I could see her again, so next time I phone her I can imagine her in her new environment. Thank you for taking good care of the elderly people.

I recently visited a family member who was put in the home. I immediately felt the atmosphere, it was of care. Every member of staff I came into contact with was friendly and professional. Everyone I came into contact with treated each resident with respect and dignity, We are not sure how long our relative has left, if he's able to stay at the home we are confident he will be comfortable and happy.

My mother has been in Westroyd for 6 months now and has flourished since she moved there. The care she gets is excellent and she is well fed and looked after, she is very settled and happy. The staff are great, really caring and nothing is too much trouble. Wouldn’t want my mum anywhere else.

No problem getting an appointment for a visit. Always pleasant on the phone. The staff are always welcoming. The bedroom did not smell fresh.

All staff are brilliant. They are very welcoming. The care is excellent for my wife.

Mum was sent to Westroyd House for rehabilitation from hospital and although initially, we were not happy with the travelling distance from our home in the south of the country, we cannot be more pleased with the care she is receiving. Having not eaten much or liking the food when in hospital, she now tells me we had a “lovely dinner” but doesn’t remember what it was! Although I worry about Mum, as she has always lived independently at home until five weeks ago, the staff are so kind and reassuring.

The staff are friendly and courteous. They are kind and respectful to the residents. When visiting the home it always appears to be clean and fresh. As far as I am aware the residents are well supported with their personal cleanliness and hygiene. The resident that I visit is always clean, well-fed and contented - that speaks for itself.

Each time I have visited my son, I have been warmly welcomed by all the members of staff- who have always been attentive, pleasant and helpful. This is so important and reassuring, especially as these occasions can sometimes be emotional- it means a great deal! Carry on the good work!

It is early days yet. But my husband seems to have settled in well. The staff are welcoming, friendly and seems to have gained an understanding of my husband's needs quickly and effectively. He remains calm and relaxed which is a good sign. Activities are understandably limited due to covid, but the staff appear to be doing their best in a very difficult situation. Thank you Westroyd House.

My friend is very well looked after and happy here. The level of care is very good and all the staff have been helpful and friendly.

Mum's carers are doing an outstanding job of keeping her well and safe, especially over recent times. We cannot thank them enough for their hard work and dedication. We are looking forward to normal visiting when we can get rid of PPE and testing! Thank you again to everyone at The Lodge we really appreciate what you do.

My mum has been here for 4 years. This last year I have been ill and with Covid not able to visit very often. I am confident that my mum isbeing well cared for and I am constantly informed if anything is amiss. The staff are prompt in calling the doctor. Despite being 100, my mum us washed and dressed every day. She has severe dementia but I can see she is happy there thanks to the wonderful, caring staff.

The staff seem very pleasant. Difficult to say too much more due to Covid-19 preventing the usual daily happenings - visiting, activities etc.

After only one week, he became a very happy and contented man. He was very well cared for, and I will always be grateful for that. He couldn't praise the staff enough. Thank you for looking after him.

Thank you for all your hard work.