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Westroyd Care Home

10 Tickow Lane, Shepshed, Loughborough, Leicestershire LE12 9LY
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Westroyd Care Home, Loughborough
Westroyd Care Home, Loughborough
Westroyd Care Home, Loughborough

Westroyd Care Home is a well-established Care Home. It is surrounded by the community. They offer 24-hour personalised care and support for residents with residential and dementia needs.

There are 31 bedrooms, with all having en-suite facilities. Although the bedrooms are furnished to a good standard, the team do encourage residents to bring in their own items to give a feeling of home. There is a well-established furnished lounge, that boast...  

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Care Provided by Westroyd Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,525 - £1,600£1,525 - £1,525
Residential Dementia Care£1,575 - £1,675£1,575 - £1,675

Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.

Contact Westroyd Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Andrea Burke (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (31)

Visiting

  • Phone for an appointment or just drop in

Parking

  • Car park at the back

Westroyd Care Home Reviews (77)

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9.8

Westroyd Care Home has a Review Score of 9.8 (9.787) out of 10, based on 33 reviews in the last 2 years. Over all time Westroyd Care Home has 77 reviews.

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Review from Elizabeth K (Daughter of Resident) published on 30 March 2023 Submitted via Postal Card
Overall Experience

The staff at Westroyd Care Home have treated my mother with care, dignity and respect. She has been very happy here and any issues have been dealt with immediately, which have been a blessing to know she is well cared for.

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Review from R H (Son of Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience

My m, was at Westroyd House for nearly a year before she sadly died. During this time Mum had settled in extremely well and was extremely happy. As her son, I was always pleased with the standard of comfort and care she received. I would recommend Westroyd House to anyone seeking peace of mind for their family member.

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Review from J Q (Daughter of Resident) published on 15 December 2022 Submitted via Postal Card
Overall Experience

Following a fall, Mum was taken to hospital. No injuries, just low blood pressure and constipation. I was called promptly when Mum fell and was able to attend before the paramedics arrived. As Mum has dementia, the stay in hospital disorientated her and she declined on her return to Westroyd. However, after several days of being back, Mum was pretty much her old self - hopefully she will continue to be well looked after. I'm not saying it's all perfect, but the staff must be caring well for her. One member of staff, in particular, is an absolute gem!

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Review from David G (Son of Resident) published on 29 March 2022 Submitted via Postal Card
Overall Experience

I was amazed at how well my mother settled in. Thanks to the friendly staff. I did not mark excellent as this to me is out of this world. There is always room for improvement.

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Review from C D (Friend of Resident) published on 17 March 2022 Submitted via Postal Card
Overall Experience

I travelled to the UK this week to visit my good old friend and former landlady, who had turned 100 in January! She had told me in our phone conversations how well she felt at Westroyd Care Home and I could see it for myself from my four daily visits. She has a lovely room which makes her feel at home. She told me the food is very good. All the staff are very kind which is also my experience as a visitor. I'm glad I could see her again, so next time I phone her I can imagine her in her new environment. Thank you for taking good care of the elderly people.

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Review from K L (Niece of Resident) published on 16 February 2022 Submitted via Postal Card
Overall Experience

I recently visited a family member who was put in the home. I immediately felt the atmosphere, it was of care. Every member of staff I came into contact with was friendly and professional. Everyone I came into contact with treated each resident with respect and dignity, We are not sure how long our relative has left, if he's able to stay at the home we are confident he will be comfortable and happy.

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Review from Alison M (Daughter of Resident) published on 2 February 2022 Submitted via Website
Overall Experience

My mother has been in Westroyd for 6 months now and has flourished since she moved there. The care she gets is excellent and she is well fed and looked after, she is very settled and happy. The staff are great, really caring and nothing is too much trouble. Wouldn’t want my mum anywhere else.

Reply from Olivia Shields, Marketing Assistant at Westroyd Care Home

Thank you, Alison for your positive feedback towards Westroyd House Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your mother has settled in. If there is anything more we can do, please do not hesitate to reach out.

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Review from R S (Daughter of Resident) published on 10 November 2021 Submitted via Postal Card
Overall Experience

No problem getting an appointment for a visit. Always pleasant on the phone. The staff are always welcoming. The bedroom did not smell fresh.

Reply from Olivia Shields, Marketing Assistant at Westroyd Care Home

Thank you for letting us know how we are doing at Westroyd House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have positive feedback about how we are doing.

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Review from Leonard B (Husband of Resident) published on 28 October 2021 Submitted via Postal Card
Overall Experience

All staff are brilliant. They are very welcoming. The care is excellent for my wife.

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Review from Janet B (Daughter of Resident) published on 12 October 2021 Submitted via Website
Overall Experience

Mum was sent to Westroyd House for rehabilitation from hospital and although initially, we were not happy with the travelling distance from our home in the south of the country, we cannot be more pleased with the care she is receiving. Having not eaten much or liking the food when in hospital, she now tells me we had a “lovely dinner” but doesn’t remember what it was! Although I worry about Mum, as she has always lived independently at home until five weeks ago, the staff are so kind and reassuring.

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Review from C B (Friend of Resident) published on 1 July 2021 Submitted via Postal Card
Overall Experience

The staff are friendly and courteous. They are kind and respectful to the residents. When visiting the home it always appears to be clean and fresh. As far as I am aware the residents are well supported with their personal cleanliness and hygiene. The resident that I visit is always clean, well-fed and contented - that speaks for itself.

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Review from Janice W (Mother of Resident) published on 30 June 2021 Submitted via Postal Card
Overall Experience

Each time I have visited my son, I have been warmly welcomed by all the members of staff- who have always been attentive, pleasant and helpful. This is so important and reassuring, especially as these occasions can sometimes be emotional- it means a great deal! Carry on the good work!

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Review from Lisa D (Wife of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

It is early days yet. But my husband seems to have settled in well. The staff are welcoming, friendly and seems to have gained an understanding of my husband's needs quickly and effectively. He remains calm and relaxed which is a good sign. Activities are understandably limited due to covid, but the staff appear to be doing their best in a very difficult situation. Thank you Westroyd House.

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Review from Anna H (Friend of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

My friend is very well looked after and happy here. The level of care is very good and all the staff have been helpful and friendly.

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Review from Jill C (Daughter of Resident) published on 22 June 2021 Submitted via Website
Overall Experience

Mum's carers are doing an outstanding job of keeping her well and safe, especially over recent times. We cannot thank them enough for their hard work and dedication. We are looking forward to normal visiting when we can get rid of PPE and testing! Thank you again to everyone at The Lodge we really appreciate what you do.

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Review from Anna T (Daughter of Resident) published on 15 March 2021 Submitted via Postal Card
Overall Experience

My mum has been here for 4 years. This last year I have been ill and with Covid not able to visit very often. I am confident that my mum isbeing well cared for and I am constantly informed if anything is amiss. The staff are prompt in calling the doctor. Despite being 100, my mum us washed and dressed every day. She has severe dementia but I can see she is happy there thanks to the wonderful, caring staff.

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Review from Claire P (Friend of Resident) published on 15 December 2020 Submitted via Postal Card
Overall Experience

The staff seem very pleasant. Difficult to say too much more due to Covid-19 preventing the usual daily happenings - visiting, activities etc.

Reply from Kristen Fitzgerald, Marketing Assistant at Westroyd Care Home

Thank you, Claire, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Brian B (Son of Resident) published on 16 November 2020 Submitted via Website
Overall Experience
My dad came to you after suffering a bad fall and was unable to look after himself in any way. He had always said that he didn't want to "end up" in a care home.

After only one week, he became a very happy and contented man. He was very well cared for, and I will always be grateful for that. He couldn't praise the staff enough. Thank you for looking after him.

Reply from Olivia Shields, Marketing Assistant at Westroyd Care Home

Thank you, Brian, for your comments about your recent experience at Westroyd House Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you are so pleased with the quality of our care.

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Review from Lynn M (Daughter of Resident) published on 24 July 2020 Submitted via Website
Overall Experience
The staff at the lodge have been incredible to mum. During the lockdown, my mum has had episodes of being quite poorly, resulting in prompt action by the care team. We are always kept well informed should any problems arise, they are an amazing team, and should be very proud of themselves.

Thank you for all your hard work.

Reply from Olivia Shields, Marketing Assistant at Westroyd Care Home

Thank you, Lynn, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.

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Review from Neil F (Son of Resident) published on 17 July 2020 Submitted via Website
Overall Experience
I am really pleased about my Mum's care at Westroyd. Mum suffers from severe dementia, but nothing is too much trouble for the carers to do for her. All of the carers are friendly and helpful, and all interact with her and try to stimulate and encourage her to take part in lots of activities. The cleanliness standards in the facility are excellent. All of the meals that I have seen are well prepared and presented, and Mum really enjoys them.

In comparison with other facilities that I have witnessed personally, I would say that Westroyd gets 10 out of 10!

Reply from Olivia Shields, Marketing Assistant at Westroyd Care Home

Thank you, Neil, for letting us know how we are doing at Westroyd House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 October 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Westroyd Care Home.

Upcoming Events

There are no upcoming events for Westroyd Care Home.

Awards / Recognitions (5)

  • 28 Feb 2023Recipient: Crown Care Group
  • 30 Jun 2022Recipient: Crown Care Group
  • 30 Jun 2021Recipient: Crown Care Group

Accreditations

There are no accreditations posted yet for Westroyd Care Home.

Meet the Team (5)

Andrea Burke
Andrea BurkeJob Title:Home ManagerJoined: 2020

I have worked within Westroyd Care Home for over 6 years and believe strongly in the ethos of dignity, care and respect. The team are committed to giving an enhanced, caring and fulfilling life to our residents every day.

Debbie Kent
Debbie KentJob Title:Unit ManagerJoined: 2007

I have been working for Westroyd Care Home for the past 17 years. I am committed to ensuring our residents are happy and well cared for. I assist with running the team daily.

Sharon Chapman
Sharon ChapmanJob Title:AdministratorJoined: 2018

I have worked for Westroyd Care Home for the past 6 and a half years and I love coming to work! Every day is different and I ensure that all the administrative tasks are completed to enable the smooth running of the home. I believe we have a lovely home where all residents are well cared for and respected.

Alison Stock
Alison StockJob Title:House KeeperJoined: 2020

I have worked for Westroyd Care Home for 6 years and believe that the environment in which our residents live must be at a high standard and continue to strive to ensure all Policies and Procedures are followed. I enjoy my position and work hard to organise my team and create a homely and clean environment for everyone.

Florina Dinut
Florina DinutJob Title:Care AssitantJoined: 2022

I have worked for Westroyd Care Home for the past 4 years and really enjoy my position. I have worked all over Europe, over the past 30 years, but believe I have found my home at Westroyd. I am committed to ensuring that our residents are well cared for, and the team that I work with enables me to do this.

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