Search...

The Willows Care Home

89 London Road, Hinckley, Leicestershire LE10 1HH
HC-One Logo
Jobs
The Willows Care Home logo
The Willows Care Home, Hinckley
The Willows Care Home, Hinckley
The Willows Care Home, Hinckley

The Willows Care Home in Hinckley, Leicestershire provides high-quality residential care and residential dementia care in a warm, welcoming environment where kindness is central to daily life.

Situated in a quiet residential area of this historic market town, The Willows offers personalised care tailored to each resident’s individual needs, preferences and routines. Dedicated care teams take the time to get to know every person, creating bespoke care plans that support comfort,...  

Care Provided by The Willows Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,330From £1,463
Residential Dementia CareFrom £1,387From £1,526

Contact The Willows Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Olayide Siyanbola (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (31)

Visiting

  • The team warmly welcome visitors to The Willows Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help

Parking

  • On-site parking available

The Willows Care Home Reviews (83)

Submit a Review
9.5

The Willows Care Home has a Review Score of 9.5 (9.502) out of 10, based on 11 reviews in the last 2 years. Over all time The Willows Care Home has 83 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Willows Care Home
Loading...
Showing 83 reviews matching selected criteria
Review from Norman M (Son of Resident) published on 7 August 2023 Submitted via Postal Card
Overall Experience

I was very pleased once again this week that Mum announced "I love it here in my home - the people are so nice". As her son, this is very reassuring that Mum is indeed very happy where she is. As a family, we find all staff to be very professional, and there is a feeling of calm around the home. In particular, I would like to praise the entertainments lady for going out of her way in keeping us informed of how Mum is whilst we are away on holiday (for two months), often sending us pictures and short videos, we too share pictures with her, which she then shows Mum in our absence.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G W (Son-in-law of Resident) published on 4 August 2023 Submitted via Postal Card
Overall Experience

As usual, we are very comfortable with the care and service provided to both of my parents-in-law. They both seem very happy with the staff, food and care they receive. Healthwise they seem to be better than they have been for a long time. I can only report that the Willows are nothing that than excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N C (Son of Resident) published on 27 July 2023 Submitted via Postal Card
Overall Experience
The Willows accomodated my mum at very short notice for three weeks respite cate after leaving hospital.
All of the staff and management made sure that my mum's stay was comfortable and stress free and she was able to get back on her feet.

Thank you to everyone at The Willows, it is much appreciated by our family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christopher T (Son of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience

I have always been made welcome whenever I visit my mother. The staff have always helped whenever I've asked for anything. My mother is as happy as her condition and personality allows and I have no concerns regarding her care. I do, however, have nothing but gratitude and respect for the staff who do a wonderful job given the facilities available.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela B (Daughter of Resident) published on 19 June 2023 Submitted via Website
Overall Experience

The staff at The Willows Care Home always show my mum kindness and understanding. They make our whole family welcome. Mum loves to dance and she has the freedom to walk around. Her room is always clean and smells fresh. Mum loves the different activities and joins in with everyone. Thank you to all The Willows staff for treating my mum with respect.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paula R (Daughter of Resident) published on 1 June 2023 Submitted via Website
Overall Experience
The staff at The Willows Care Home are outstanding.
Nothing is too much trouble for them.
My mum has received the best care since arriving at The Willows. From the new manager and deputy, the activities coordinator, carers and chefs and domestics. Each and every one of them have been and are amazing.
I am a carer myself and I know just how pleasurable but demanding the job can be. The love, care and attention given to each resident here is second to none

Thank you to everyone at The Willows and please, don't let your standards drop. You are all truly outstanding.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B W (Grandson of Resident) published on 19 April 2023 Submitted via Postal Card
Overall Experience

They are welcoming and lovely with my three-year-old. They are sure to sign everyone in and were very cautious during Covid, which was reassuring. I think the family would prefer more health updates when he's poorly but that's a small thing. Overall, he's been well taken care of and he seems settled.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Laura N (Granddaughter of Resident) published on 19 April 2023 Submitted via Postal Card
Overall Experience

Lovely place. Very comfortable and lovely staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen N (Daughter of Resident) published on 19 April 2023 Submitted via Postal Card
Overall Experience

Excellent care home. Cannot fault anything. My mum is doing so well and always looks lovely. The whole family are so pleased with The Willows Care Home. Would recommend this care home if any family is looking for a good quality of care - very, very happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer F (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

The staff are all friendly and always pop in to check on Mum when I've been to visit. She's well fed and very well looked after. She enjoys the singing and dancing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vera D (Resident / Service User) published on 20 March 2023 Submitted via Postal Card
Overall Experience

I came to The Willows Care Home after I hurt my arm for three weeks. The care I have received has been second to none and I can't fault any of the staff. The food has been amazing and all fresh and home cooked. Everyone has been so warm and welcoming and I would definitely recommend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K B (Daughter of Resident) published on 20 March 2023 Submitted via Postal Card
Overall Experience

My mother has just stayed for three weeks at The Willows Care Home and we couldn't have been happier with it. All the staff were brilliant, the food exceptional and my mother was made very welcome. I can't praise the home enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rose B (Daughter of Resident) published on 15 March 2023 Submitted via Postal Card
Overall Experience

Mum has only been at The Willows Care Home for a short time but already she feels at home. Everyone is very friendly and respectful of Mum's needs. There are a variety of activities that Mum is encouraged to join in with but doesn't feel pressured if she's not in the mood. My family have felt welcomed by all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sonya J (Daughter of Resident) published on 11 January 2023 Submitted via Postal Card
Overall Experience

I am more than happy with the care Mum is getting, nothing is too much trouble. The staff are brilliant and very attentive. The Willows Care Home is kept warm and the food is excellent. Every member of our family is pleased, the staff look after us too!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise R (Friend of Resident) published on 5 January 2023 Submitted via Postal Card
Overall Experience

I visit an elderly friend and am always impressed with the friendliness of the staff and how they interact with him. Of all the care homes I have visited, this is the only one I would consider living in.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Liz M (Wife of Resident) published on 20 July 2022 Submitted via Postal Card
Overall Experience

All staff are very helpful and understanding of the needs of both my husband and my welfare too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F T (Niece of Resident) published on 19 July 2022 Submitted via Postal Card
Overall Experience

Lovely atmosphere, happy to leave my aunty here at The Willows after worrying about her going into care. All the staff are extremely caring and friendly. MY sister and I checked out several homes in preparation for her reaching this stage of her life and can honestly say it's the only one where residents seemed relaxed, happy and content. My aunt has been here for 2 weeks now and really seems to have settled in very quickly and is happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carole W (Daughter of Resident) published on 9 February 2022 Submitted via Postal Card
Overall Experience

I am really very happy and very pleased with the way my parents are treated at The Willows and the way they have been accepted and looked after. All the staff seem 100% dedicated to their residents. Communications between the Willows and myself cannot be faulted. Marvellous organisation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gary W (Son-in-law of Resident) published on 9 February 2022 Submitted via Postal Card
Overall Experience

In the short period that my parents-in-law have been at The Willows, the care they have received is absolutely second to none. All the staff, whatever their position, cannot do enough. Their approach to understanding our families needs are always paramount. I would totally recommend the Willows to any family looking for the best care for a family member.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Sister of Resident) published on 1 December 2021 Submitted via Postal Card
Overall Experience

Although the home is not the most modern or built to cater for those in wheelchairs, the staff are friendly and help everyone to make the most of themselves. There is a nice atmosphere around the home, could do with sprucing up a bit.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Willows Care Home

We would like to thank you for your kind comments regarding our staff and the atmosphere within our home. It means a lot to us to know our residents are enjoying their stay with us, and that their families are happy with the person centered care we strive to provide. We acknowledge that our home...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 31 Dec 2024

    HC-One’s The Willows Care Home, in Hinckley, Leicestershire, are opening their doors to offer support and reassurance to members of the community. The Willows, which provides residential and residential dementia...

  • 31 Dec 2024

    HC-One’s The Willows Care Home in Hinckley, Leicestershire, was visited on Friday 20th December by MP for Hinckley and Bosworth, Dr Luke Evans. Residents and colleagues of the HC-One owned...

Upcoming Events

There are no upcoming events for The Willows Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for The Willows Care Home.

Meet the Team (1)

Olayide Siyanbola
Olayide SiyanbolaJob Title:Home Manager

What does ‘kindness’ mean to you?

“Kindness for me means putting our residents at the centre of everything we do and providing care and support at all times.”

As someone who has worked in the health and social care sector for over a decade, rising from carer to senior carer then deputy manager and then home manager, Olayide has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.

Olayide closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.

When asked what she enjoys most about her role, Olayide remarked:

“First and foremost, I enjoy meeting residents and relatives and understanding their needs and requirements. I operate an open-door policy to discuss any questions or concerns residents and their loved ones may have and encourage relatives to visit the home to develop good relationships, which further support those we care for.

From a management perspective, I am committed to creating a positive and inclusive atmosphere, where everyone works as a team. I have installed an effective quality assurance and monitoring system to supervise all staff to ensure the health, safety and wellbeing of residents and staff is promoted and protected.”

Olayide has also achieved much outside of work, with her proudest achievements being pursuing her dreams and equipping herself with knowledge and in education.

Outside of work, Olayide enjoys spending time with her sons and her husband, as well as relaxing watching movies, listening to music, and reading. She loves travelling and especially likes a day out in the countryside or at the seaside.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service -more info.