






The Willows Care Home in Hinckley, Leicestershire provides high-quality residential care and residential dementia care in a warm, welcoming environment where kindness is central to daily life.
Situated in a quiet residential area of this historic market town, The Willows offers personalised care tailored to each resident’s individual needs, preferences and routines. Dedicated care teams take the time to get to know every person, creating bespoke care plans that support comfort,...
Care Provided by The Willows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Willows Care Home for full pricing details and T&Cs.
Contact The Willows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Olayide Siyanbola (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (31)
Visiting
- The team warmly welcome visitors to The Willows Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help
Parking
- On-site parking available
The Willows Care Home Reviews (83)
The Willows Care Home has a Review Score of 9.5 (9.502) out of 10, based on 11 reviews in the last 2 years.
Over all time The Willows Care Home has 83 reviews.
I was very pleased once again this week that Mum announced "I love it here in my home - the people are so nice". As her son, this is very reassuring that Mum is indeed very happy where she is. As a family, we find all staff to be very professional, and there is a feeling of calm around the home. In particular, I would like to praise the entertainments lady for going out of her way in keeping us informed of how Mum is whilst we are away on holiday (for two months), often sending us pictures and short videos, we too share pictures with her, which she then shows Mum in our absence.
As usual, we are very comfortable with the care and service provided to both of my parents-in-law. They both seem very happy with the staff, food and care they receive. Healthwise they seem to be better than they have been for a long time. I can only report that the Willows are nothing that than excellent.
All of the staff and management made sure that my mum's stay was comfortable and stress free and she was able to get back on her feet.
Thank you to everyone at The Willows, it is much appreciated by our family.
I have always been made welcome whenever I visit my mother. The staff have always helped whenever I've asked for anything. My mother is as happy as her condition and personality allows and I have no concerns regarding her care. I do, however, have nothing but gratitude and respect for the staff who do a wonderful job given the facilities available.
The staff at The Willows Care Home always show my mum kindness and understanding. They make our whole family welcome. Mum loves to dance and she has the freedom to walk around. Her room is always clean and smells fresh. Mum loves the different activities and joins in with everyone. Thank you to all The Willows staff for treating my mum with respect.
Nothing is too much trouble for them.
My mum has received the best care since arriving at The Willows. From the new manager and deputy, the activities coordinator, carers and chefs and domestics. Each and every one of them have been and are amazing.
I am a carer myself and I know just how pleasurable but demanding the job can be. The love, care and attention given to each resident here is second to none
Thank you to everyone at The Willows and please, don't let your standards drop. You are all truly outstanding.
They are welcoming and lovely with my three-year-old. They are sure to sign everyone in and were very cautious during Covid, which was reassuring. I think the family would prefer more health updates when he's poorly but that's a small thing. Overall, he's been well taken care of and he seems settled.
Lovely place. Very comfortable and lovely staff.
Excellent care home. Cannot fault anything. My mum is doing so well and always looks lovely. The whole family are so pleased with The Willows Care Home. Would recommend this care home if any family is looking for a good quality of care - very, very happy.
The staff are all friendly and always pop in to check on Mum when I've been to visit. She's well fed and very well looked after. She enjoys the singing and dancing.
I came to The Willows Care Home after I hurt my arm for three weeks. The care I have received has been second to none and I can't fault any of the staff. The food has been amazing and all fresh and home cooked. Everyone has been so warm and welcoming and I would definitely recommend.
My mother has just stayed for three weeks at The Willows Care Home and we couldn't have been happier with it. All the staff were brilliant, the food exceptional and my mother was made very welcome. I can't praise the home enough.
Mum has only been at The Willows Care Home for a short time but already she feels at home. Everyone is very friendly and respectful of Mum's needs. There are a variety of activities that Mum is encouraged to join in with but doesn't feel pressured if she's not in the mood. My family have felt welcomed by all the staff.
I am more than happy with the care Mum is getting, nothing is too much trouble. The staff are brilliant and very attentive. The Willows Care Home is kept warm and the food is excellent. Every member of our family is pleased, the staff look after us too!
I visit an elderly friend and am always impressed with the friendliness of the staff and how they interact with him. Of all the care homes I have visited, this is the only one I would consider living in.
All staff are very helpful and understanding of the needs of both my husband and my welfare too.
Lovely atmosphere, happy to leave my aunty here at The Willows after worrying about her going into care. All the staff are extremely caring and friendly. MY sister and I checked out several homes in preparation for her reaching this stage of her life and can honestly say it's the only one where residents seemed relaxed, happy and content. My aunt has been here for 2 weeks now and really seems to have settled in very quickly and is happy.
I am really very happy and very pleased with the way my parents are treated at The Willows and the way they have been accepted and looked after. All the staff seem 100% dedicated to their residents. Communications between the Willows and myself cannot be faulted. Marvellous organisation.
In the short period that my parents-in-law have been at The Willows, the care they have received is absolutely second to none. All the staff, whatever their position, cannot do enough. Their approach to understanding our families needs are always paramount. I would totally recommend the Willows to any family looking for the best care for a family member.
Although the home is not the most modern or built to cater for those in wheelchairs, the staff are friendly and help everyone to make the most of themselves. There is a nice atmosphere around the home, could do with sprucing up a bit.
We would like to thank you for your kind comments regarding our staff and the atmosphere within our home. It means a lot to us to know our residents are enjoying their stay with us, and that their families are happy with the person centered care we strive to provide. We acknowledge that our home...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 31 Dec 2024
HC-One’s The Willows Care Home, in Hinckley, Leicestershire, are opening their doors to offer support and reassurance to members of the community. The Willows, which provides residential and residential dementia...
- 31 Dec 2024
HC-One’s The Willows Care Home in Hinckley, Leicestershire, was visited on Friday 20th December by MP for Hinckley and Bosworth, Dr Luke Evans. Residents and colleagues of the HC-One owned...
There are no upcoming events for The Willows Care Home.
Accreditations
There are no accreditations posted yet for The Willows Care Home.
Meet the Team (1)

What does ‘kindness’ mean to you?
“Kindness for me means putting our residents at the centre of everything we do and providing care and support at all times.”
As someone who has worked in the health and social care sector for over a decade, rising from carer to senior carer then deputy manager and then home manager, Olayide has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.
Olayide closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Olayide remarked:
“First and foremost, I enjoy meeting residents and relatives and understanding their needs and requirements. I operate an open-door policy to discuss any questions or concerns residents and their loved ones may have and encourage relatives to visit the home to develop good relationships, which further support those we care for.
From a management perspective, I am committed to creating a positive and inclusive atmosphere, where everyone works as a team. I have installed an effective quality assurance and monitoring system to supervise all staff to ensure the health, safety and wellbeing of residents and staff is promoted and protected.”
Olayide has also achieved much outside of work, with her proudest achievements being pursuing her dreams and equipping herself with knowledge and in education.
Outside of work, Olayide enjoys spending time with her sons and her husband, as well as relaxing watching movies, listening to music, and reading. She loves travelling and especially likes a day out in the countryside or at the seaside.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service -more info.