






The Willows Care Home in Hinckley, Leicestershire provides high-quality residential care and residential dementia care in a warm, welcoming environment where kindness is central to daily life.
Situated in a quiet residential area of this historic market town, The Willows offers personalised care tailored to each resident’s individual needs, preferences and routines. Dedicated care teams take the time to get to know every person, creating bespoke care plans that support comfort,...
Care Provided by The Willows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Willows Care Home for full pricing details and T&Cs.
Contact The Willows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Olayide Siyanbola (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (31)
Visiting
- The team warmly welcome visitors to The Willows Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help
Parking
- On-site parking available
The Willows Care Home Reviews (83)
The Willows Care Home has a Review Score of 9.5 (9.502) out of 10, based on 11 reviews in the last 2 years.
Over all time The Willows Care Home has 83 reviews.
Comfortable bed, nice meals, very nice room, most staff supportive.
Friendly staff and kind. Clean, good food and well organised.
My mum has been here for 2 years now and if she had not come here I'm sure she would be dead by now. The staff are amazing and really care about the residents. They always put a smile on mum's face, she can be awkward and stubborn and needs prompting to do things. But nothing is too much trouble and everybody is treated with dignity and respect. Food is amazing. Thank you to all the staff. A++++
My husband went for respite care for five weeks while I went to visit my family in New Zealand. During this time he had a fall and had to go to hospital. Since his return, he has been disabled with Parkinson's disease and has now become a permanent resident. I cannot praise the staff at Willows Care Home enough for the care he has received. They are always cheerful and helpful. I am always welcomed when I go to visit. My husband is well cared for in every respect.
Very good food, lots of variety.
Lots of activities to choose from.
Friendly staff.
I feel safer in here than in my own home. My daughter visits every day and my son visits every weekend.
My mum was lucky enough to have an en-suite room. Many didn't and some of the rooms were small and cell like. The overall physical condition of the home was average. The food was very good. There was often inefficient staff with too high a turnover. The staff who stayed were excellent and made up for short comings in number and the physical environment. They are your greatest asset and you should pay them a lot more.
Thank you for taking the time to review The Willows and your comments regarding the excellent staff and food. The home is not purpose built and we are continually striving to enhance the existing living facilities for our residents, starting with a refresh programme due to commence this November....
They treated my mum with respect and seemed to genuinely care for her.
My only wish is that I'd been called sooner and maybe I'd been able to be with my mum when she died, as it was it came as a shock to be told she'd passed away.
Thank you for taking the time to provide the home with feedback of your experiences and we also offer our condolences. We apologise if we didn’t meet your expectation with calling you sooner, however, palliative care can be unpredictable and circumstances can change very quickly. We take your...
I would have no hesitation in her going there again.
On every visit at least once a month for me and same for my sister, the staff have always been fantastic, helpful, friendly and always make time to discuss mum. This is all staff from the care home, whether chef, entertainment, office, carer, cleaner and the list goes on. Thank you to all for looking after our mum in such a good way.
Always found the staff helpful and caring looking after my husband who has been at The Willows over a year. They do everything for him as he is unable to look after himself. This care home is very homely and I, as a visitor, am always welcome.
I would like to commend this care home. My mother has been living there since June 2015. I cannot stress too strongly how well she is cared for. She has engaged in many of the activities and all of the staff are caring and considerate. It is such a relief to know that she is being so well cared for. She is happy. I am happy and the food is good too.
Since day one my husband has been cared for in an excellent way. Staff have been thoughtful and considerate at all times, keeping me informed with all situations. Every visit I make is the same atmosphere with staff making sure all is well.
Enjoy activities and shopping and outings
Very good all round.
I am very pleased and satisfied with everyone here I would recommend it to anyone who asks.
I visit my friend every week in the home. She is well cared for and finds the staff friendly and caring. The staff make every effort to organise events and entertainment in the lounge although my friend prefers to keep to her room as she is quite a private person, she is aware that she can join in whenever she wishes. She enjoys the meals provided and really appreciates being in her room when she is feeling our of sorts. She also feels safe and secure something very important to her.
My aunt was a resident at The Willows for four years, during which she was for the most part very content. The staff looked after her well and were concerned for her needs, but also her wants and wishes. On my visits to my aunt, I found the staff friendly, courteous and efficient and there would generally be someone popping in to check on my aunt and perhaps have a quick chat with her. My aunt sadly died at The Willows but I believe this was absolutely the best situation for her and I would like to thank the staff for their kindness throughout.
My brother loves it at The Willows and he feels safe. He's not been so well for a long time. Keep up the good work.
The service I receive was very good. The staff go out of their way to make my stay enjoyable and we have a good laugh.
Found staff very friendly and caring in all ways. Nothing seems too much trouble, very willing to help if possible. I feel very comfortable when I come to visit my husband. Unable to state too much as he has only been at The Willows three weeks.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 31 Dec 2024
HC-One’s The Willows Care Home, in Hinckley, Leicestershire, are opening their doors to offer support and reassurance to members of the community. The Willows, which provides residential and residential dementia...
- 31 Dec 2024
HC-One’s The Willows Care Home in Hinckley, Leicestershire, was visited on Friday 20th December by MP for Hinckley and Bosworth, Dr Luke Evans. Residents and colleagues of the HC-One owned...
There are no upcoming events for The Willows Care Home.
Accreditations
There are no accreditations posted yet for The Willows Care Home.
Meet the Team (1)

What does ‘kindness’ mean to you?
“Kindness for me means putting our residents at the centre of everything we do and providing care and support at all times.”
As someone who has worked in the health and social care sector for over a decade, rising from carer to senior carer then deputy manager and then home manager, Olayide has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.
Olayide closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Olayide remarked:
“First and foremost, I enjoy meeting residents and relatives and understanding their needs and requirements. I operate an open-door policy to discuss any questions or concerns residents and their loved ones may have and encourage relatives to visit the home to develop good relationships, which further support those we care for.
From a management perspective, I am committed to creating a positive and inclusive atmosphere, where everyone works as a team. I have installed an effective quality assurance and monitoring system to supervise all staff to ensure the health, safety and wellbeing of residents and staff is promoted and protected.”
Olayide has also achieved much outside of work, with her proudest achievements being pursuing her dreams and equipping herself with knowledge and in education.
Outside of work, Olayide enjoys spending time with her sons and her husband, as well as relaxing watching movies, listening to music, and reading. She loves travelling and especially likes a day out in the countryside or at the seaside.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service -more info.