






The Willows Care Home in Hinckley, Leicestershire provides high-quality residential care and residential dementia care in a warm, welcoming environment where kindness is central to daily life.
Situated in a quiet residential area of this historic market town, The Willows offers personalised care tailored to each resident’s individual needs, preferences and routines. Dedicated care teams take the time to get to know every person, creating bespoke care plans that support comfort,...
Care Provided by The Willows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Willows Care Home for full pricing details and T&Cs.
Contact The Willows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Olayide Siyanbola (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (31)
Visiting
- The team warmly welcome visitors to The Willows Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help
Parking
- On-site parking available
The Willows Care Home Reviews (83)
The Willows Care Home has a Review Score of 9.5 (9.502) out of 10, based on 11 reviews in the last 2 years.
Over all time The Willows Care Home has 83 reviews.
I have found the manager and staff extremely helpful any time I ask questions and have always got time to speak.
A very welcoming home, caring and friendly approach plainly seen to residents and their families. Staff very helpful, show great interest in getting to know individual residents in caring for them. Good sized, comfortable rooms and my father reports "very good food". The peace of mind for our family in knowing that our dad/grandad is being looked after is priceless.
My aunt felt at home; that's the important part of living in a care home.
My mum moved here from another care home, and I am very happy with how my mum has settled. The staff have been kind and helpful to all of us, and my mum seems very happy.
For the short time, my relative was a resident, I was very happy with his care. Due to Covid, his illness and disabilities, unfortunately, he did not have the experience of all the facilities available. The staff were all very kind and caring to both of us, and the home is beautiful.
Very welcoming, warm and friendly. I am very pleased how he has settled down through the love he has been shown from the staff.
We are so happy with everything; you are all great. Thank you so much.
Nothing is too much trouble.
Staff were very welcoming and make every effort to make my mum as welcome as possible under the circumstances. They were always polite and helpful on the phone, and such a shame that her stay was not as long as intended.
I found my aunts residency in The Willos one of a love experience. The staff were all very considerate pf her needs and carried out their duties with the utmost professionalism and compassion. I thank you all for everything you did, especially during this difficult time. You are all a credit to yourselves and The Willows. Thank you so much.
My mother has been a resident at The Willows for three years. Her care has always been good and any concerns have always been listened to and acted upon. She has always enjoyed joining in with the activities and entertainment. The staff work hard to keep the home clean and tidy and look after the residents. Their efforts during this year of Covid have been heroic.
A well managed home with very caring and friendly staff.
My dad has been at The Willows care Home for nearly 3 years with vascular dementia and Alzheimer's. He also has prostate cancer, heart issues and has limited mobility. He is 96 years of age. The staff have been excellent in their treatment. They respond with empathy and consideration to his demands. The staff seem to have a great understanding of the complexities of dementia. If DAd wishes to eat in his bedroom they respond to is needs. Dad pays privately, but if he did not the treatment would still be excellent.
Mum has been very happy at The Willows, she has had excellent support from all the staff, they are always willing to chat to the family about Mum's needs and keep in regular contact with us, her room is clean and tidy and her personal hygiene is treated respectfully, a special thanks to two members of staff for all their hard work and special care.
I am very happy here because all the girls are very kind. I hope I never have to move away from here. I think the cost of social care in this country is beyond belief.
My mother has been looked after very well for over two years at The Willows. She always appeared clean and tidy and the meals are more than adequate. The staff are very caring and kind. There were a couple of issues I had to raise with senior staff, which I can honestly say was dealt with immediately. The home has had lots of improvements to the interior and exterior which greatly improves the place.
The staff are friendly and caring and the home has a warm, friendly atmosphere.
For the warm welcoming and homely atmosphere. They have been very supportive. Food is excellent. Friendly staff.
Staff are generally very good.
It's a very good change for him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 31 Dec 2024
HC-One’s The Willows Care Home, in Hinckley, Leicestershire, are opening their doors to offer support and reassurance to members of the community. The Willows, which provides residential and residential dementia...
- 31 Dec 2024
HC-One’s The Willows Care Home in Hinckley, Leicestershire, was visited on Friday 20th December by MP for Hinckley and Bosworth, Dr Luke Evans. Residents and colleagues of the HC-One owned...
There are no upcoming events for The Willows Care Home.
Accreditations
There are no accreditations posted yet for The Willows Care Home.
Meet the Team (1)

What does ‘kindness’ mean to you?
“Kindness for me means putting our residents at the centre of everything we do and providing care and support at all times.”
As someone who has worked in the health and social care sector for over a decade, rising from carer to senior carer then deputy manager and then home manager, Olayide has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.
Olayide closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Olayide remarked:
“First and foremost, I enjoy meeting residents and relatives and understanding their needs and requirements. I operate an open-door policy to discuss any questions or concerns residents and their loved ones may have and encourage relatives to visit the home to develop good relationships, which further support those we care for.
From a management perspective, I am committed to creating a positive and inclusive atmosphere, where everyone works as a team. I have installed an effective quality assurance and monitoring system to supervise all staff to ensure the health, safety and wellbeing of residents and staff is promoted and protected.”
Olayide has also achieved much outside of work, with her proudest achievements being pursuing her dreams and equipping herself with knowledge and in education.
Outside of work, Olayide enjoys spending time with her sons and her husband, as well as relaxing watching movies, listening to music, and reading. She loves travelling and especially likes a day out in the countryside or at the seaside.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service -more info.