Abberdale House

165/169 Hinckley Road, Leicester LE3 0TF
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7.9 7 Reviews
  • Abberdale House, Leicester
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Abberdale Ltd

Person in charge

  • Wendy Tams (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (4)

Visiting

  • No restrictions on visiting times.

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Abberdale House Reviews (7)

7.9

Abberdale House has a Review Score of 7.9 (7.916) out of 10, based on 2 reviews in the last 2 years. Over all time Abberdale House has 7 reviews.

Overall Experience

  • 3
  • 3
  • 1
  • 0
  • 0

Date Published

7
2
2
2
5

Review from B S (Niece of Resident) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only praise the care our uncle get by the excellent staff, and we are made welcome. we love coming to see him because they are so friendly and whats more important is my uncle feels comfortable and loved

Reply from Abberdale House, manager at Abberdale House

Thank you for the lovely words. Your review is greatly appreciated

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Review from Yasmine P (Sister of Resident) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been here for nearly 5 years. He has needs that are more mental than physical. I find that the home is reactive to his needs when they are brought to the forefront. He feels comfortable in talking to certain staff that make themselves approachable to him. I would like his room to be cleaned
more often as it doesn't smell the best but apart from that I have no issue with his care.

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Review from Maxine J (Daughter of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has only been a resident for three weeks and really pleased with her care so far having been admitted for assessment with social services and will become a permanent resident in the care home shortly.

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Review from Jane B (Daughter of Resident) published on 16 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has episodes of anger but she is always treated with kindness and respect. The staff engage with my parents and make them feel welcome.
The home is always clean with a fresh feel to it.

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Review from L S (Relative of Resident) published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have only just started to visit this home and we have to say in all aspects, it is an excellent home. Nothing is too much trouble, it is clean, it smells fresh, the food is excellent and there is plenty of it. Social activities are available to all, the staff are wonderful and work
well with the resident. They are very friendly, nothing is too much trouble.

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Review from Liz M (Daughter of Resident) published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are okay. The residents need watching in rooms. No cameras, should have one in home. I visit mum often, home could be a bit cleaner. Gardens nice should take residents out for day!

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Review from Kaye (Friend of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that my friend is being looked after and cared for very well and she has made a good improvement in the last two months. The staff are great and try to help in all areas. It is a pleasure to visit.

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Current Review Score: 7.9 (7.916)

Overview of Review Score

The Review Score of 7.9 (7.916) out of 10 for Abberdale House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.391 for Abberdale House is calculated as follows: ( (13 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 23 Ratings = 4.391

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.525 Points relating to the number of positive Reviews for Abberdale House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 2 Positive Reviews ÷ 5 = 0.4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Abberdale House

What types of Care is Abberdale House registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Detention Under Mental Health Act & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abberdale House have?

There are 19 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Abberdale House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abberdale House to the centre of Leicester?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abberdale House to verify any information. View our terms and conditions. Abberdale House has an Basic Service - more info.