The Bancroft

50 Market Street, Long Sutton, Spalding PE12 9DF
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9.4 7 Reviews
  • The Bancroft, Spalding
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1135
  • Self-Funded Residential Dementia Care: from £1135

These prices are only a guideline, please contact The Bancroft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Bancroft Residential Home Ltd

Person in charge

  • Debra Richardson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (3)
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The Bancroft Reviews (7)

9.4

The Bancroft has a Review Score of 9.4 (9.409) out of 10, based on 6 reviews in the last 2 years. Over all time The Bancroft has 7 reviews.

Overall Experience

  • 6
  • 1
  • 0
  • 0
  • 0

Date Published

7
2
6
6
1

Review from Jon S (Son of Resident) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mother's death, my father - who has Alzheimer's - continued to live in our family home, with the help of carers, until November 2024. He then had a fall, and when his hospital stay came to an end, it seemed to be no longer practical or safe for him to return home. When I contacted The Bancroft,
the owner and the manager could not have been more helpful, or welcoming. They had a room available, which they were happy for me to decorate with many of my father's treasured pictures and other items, and within a week of my initial enquiry he had moved in. He has been very happy there. The staff are fantastic - so friendly, efficient and helpful - which is a great comfort to me, as I live in Western Australia and can't be there to visit more than 2-3 times a year. He walks the corridors each day, enjoys the food, and even admits to enjoying the entertainment (a miracle, if you know my dad). Thanks to everyone for making him feel so at home, and so comfortable.

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Review from Jayne D (Niece of Resident) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into the home following a short stay in a nursing home. From the very start the staff have been very helpful and caring. My aunt is very happy living at the home. My aunt recently had problems with her eye sight and the staff were quick to organise an optician to visit and sort out new
glasses.

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Review from Paul M (Husband of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are well pleased with the standard and care of the care home, staff are very professional and caring, friendly and helpful, a beautiful care home. Everything is well maintained, communication between the care home and the resident's family is great.

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Review from Rita C (Sister of Resident) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident for about 5 years and during that time I have had no major concerns about her care. When my sister has needed medical attention, they are quick to get the correct treatment, i.e. be it a doctor's visit or hospital. I am personally always made welcome.

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Review from Karen B (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at The Bancroft Care Home for four and a half years.
During this period my dad, mum and I have always been very pleased with all aspects of his care. The home is a lovely place. The gardens are beautifully kept and the building is very well maintained.
The staff are very
hardworking, friendly and extremely supportive.
We have a great deal of respect for the whole team.

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Review from Gaynor B (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother weekly and on every visit have noted the kindness of the staff to the residents. My mother who initially did not want to be in a care home now tells me she is extremely happy, loves her little room and would never leave even if she won the lottery.

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Review from Angela S (Friend of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the care and attention of our friend to be of a very high standard. Every aspect of care is considered. Lovely cooked meals, and pleasant surroundings and attention to detail. The attention to cleanliness, decor and furnishings is beyond reproach. Its a place where I feel quite happy
that our dear friend is being cared for to the highest standard. I would like to thank everyone for their care and dedication. Particularly, during these trying times.

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Current Review Score: 9.4 (9.409)

Overview of Review Score

The Review Score of 9.4 (9.409) out of 10 for The Bancroft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.871 for The Bancroft is calculated as follows: ( (62 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 70 Ratings = 4.871

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.538 Points relating to the number of positive Reviews for The Bancroft is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 6 Positive Reviews ÷ 6.4 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Bancroft

What types of Care is The Bancroft registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Bancroft have?

There are 24 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Bancroft?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Bancroft to the centre of Spalding?

11.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Bancroft to verify any information. View our terms and conditions. The Bancroft has an Basic Service - more info.