Boultham Park House

Found the home to be clean. All staff were helpful and I enjoyed the food offered to e. However, I wish my room was bigger and an en-suite.

The home is very clean and the staff are friendly.

Absolutely fantastic, staff and residents are brilliant. Nothing is a problem. Food is outstanding, anything you wish to have different from the menu can be done. Night team are also fantastic nothing is too much trouble. Facilities and garden are exceptional.

I cannot express how much it meant to me that my Mum was happy and cared for in her last year. I was always consulted regarding her wellbeing. The staff are amazing, friendly, helpful. During Mum's passing, I felt like the staff were part of my family, they went above their duty to comfort me and my mother.

I would have no hesitation in recommending the care home and can’t thank the manager and her wonderful team enough.

She is pretty much like the mum I knew before her fall. In fact, the social situation at Boultham Park House has actually improved her general communication abilities. It is an amazing success story for her and all of you associated with this change, from the medical care to the time found to support her.

The staff are genuinely friendly and professional. Support for residents and relatives is always available. Response time to alerts is rapid. At no time are residents feelings or wishes compromised. Food is of a high standard. Every effort is made to make BPH a home from home. Activities could be improved, if there is a criticism, however, the basis of the care home is to deliver faultless care and attention which is achieved on all levels.

My mother-in-law spent her final two months in Boultham Park House (BPH). My wife and I chose BPH because we sensed immediately we entered the place a light, bright, airy, friendly, welcoming and above all caring atmosphere. From the manager, through all the carers, the kitchen staff, the cleaners and the maintenance man, everyone very actively and positively devoted their time and energy to caring for the residents.

The whole facility was custom-built to provide for care. The rooms were comfortable and well equipped. The food was excellent with hot and cold, nutritious and varied menus served in whatever way the residents needed to match their physical and emotional needs. We witnessed excellent activities to encourage residents' involvement. There were outings, there was a full engagement in all Christmas celebrations that brought joy and stimulation. Above all else, BPH gave my mother-in-law a home for her final days that was filled with laughter, warmth, dignity and love.

Care is excellent, helpful and kind.

This home is in a very pleasant setting - next to a lovely public park. The staff are friendly and welcoming.

Excellent service, we can't thank you all enough for everything.

Mum lived here for 4 years and she was treated with understanding and kindness despite being a little 'difficult' at times. She was given respect and her dignity maintained. Her end of life care was particularly good.

Very lucky to have discovered this home.

I would want to live here if I become unable to care for myself.

I became a resident together with my wife in the care home on 3rd January 2017. In this short period of time, I have been greatly impressed by the care workers ability to deal with every situation that presents itself. Nothing is too much trouble and attitudes dealt with with great tact. All the working staff create an atmosphere of friendly cheerfulness. The building is modern and stands on beautiful grounds with lovely views. As the weather improves outings of a variety are organised which gives pleasure and helps pass the time. Entertainment is also provided indoors. All is extremely efficient.

Good care and staff friendly. Would highly recommend this home.

It's the staff that make a care a happy place.

Yesterday we (myself) and one of your residents and several friends held a surprise afternoon tea at Boultham Park Care Home. I organised as a mark of our love for this resident who was to move from the home to live with her daughter. I was very helped by the staff who gave me so much help in setting things out, and in supporting me in keeping it a surprise event. In the year that my friend has lived at the home, I have seen such love and dedication from all the staff. Their care and kindness has been exemplary - always going the extra mile! Thank you so very much.

I cannot fault this residential home for the care given to my mum and my family. I feel that if anything it would be more staff needed. The staff were so caring to us and mum in her last hours of life, they were truly fantastic.

They are very well trained in dementia care. We valued the friendship they gave us too. Boultham was always kept clean and the domestic staff do a brilliant job. On the sad day that mum passed away, we were supplied with food and drink.