Capricorn Cottage

88a Eastgate, Fleet, Holbeach, Spalding PE12 8ND
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8.1 19 Reviews
  • Capricorn Cottage, Spalding
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Care Provided by Capricorn Cottage

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rachael Dunn (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Assessment thru S.Services & private personal budgets
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (34)
  • Single Rooms with Ensuite Wet Room (1)
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Capricorn Cottage Reviews (19)

8.1

Capricorn Cottage has a Review Score of 8.1 (8.056) out of 10, based on 1 reviews in the last 2 years.
Over all time Capricorn Cottage has 19 reviews.

Overall Experience
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Reviewer Connection to Capricorn Cottage
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Total of 19, showing 1-19
Review from G S (Sister of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my sister continues to receive is above and beyond my expectations. Knowing that all her needs are met professionally and compassionately gives me a great deal of peace of mind. My sister is almost a 2-hour journey away from where family lives, so contact by telephone is really important.
The staff always find time to answer the phone and I have never had a call where staff have been too busy to answer my queries and provide updates on how my sister is. The home is run as a large family, where both residents and staff matter. Some people only comment when they have a problem or complaint, but for me, it is the greatest pleasure to say what a blessing it was that they came forward to offer to care for my sister.
Reply from Rachael Dunn, Manager at Capricorn Cottage

Thank you for your lovely words. The team are amazing and always go the extra mile to support the people we look after. It has been a pleasure to get to know your sister more and to support her.

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Review from Anne W (Relative of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care offered by the Capricorn Cottage Care Home staff to our LD relative is excellent. With understanding and patience, they encourage, include and support living life to the full through their different expertise. From seniors, care workers, night staff, housekeepers, chefs, activities/visits,
drivers and maintenance led by an experienced management team the opportunities offered at Capricorn Cottage are considerable. The single-storey, spacious home situated in pleasant grounds is always welcoming.
Reply from Rachael Dunn, Registered Manager, pending registration at Capricorn Cottage

Thank you so much for the lovely comments in relation to your observations of the care and support your relative receives at Capricorn Cottage.

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Review from Linda G (Mother of Resident) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good experience. Everyone is helpful and friendly. Nice and clean home, always kind.
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Review from D B (Sister of Resident) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have noticed a considerable improvement over the last couple of months in many aspects of care home services. Residents and staff are much happier and more approachable. More care is being given to resident sand more time is spent motivating them. More activities and trips are being arranged for residents.
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Review from Martyn W (Father of Resident) published on 16 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter always shows great excitement when we enter the car park of Capricorn Cottage and once inside is immediately at home.
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Review from S G (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my friend over a period of many years at various homes. The latest being Capricorn Cottage. The standard of care and cleanliness has varied over the years but over the past months, he's improved greatly. As you walk through the door, it feels like entering a real home (not a home). No
odour, everything bright and clean, residents occupied and staff friendly and efficient. Well done.
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Review from Julie B (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly and helpful and interact when the residents. There is obviously a bond. Everything is always clean, bright and cheerful and the residents happy and smiling.
Activities keep them occupied, they are well dressed, hair styled, nails clean. In fact, it reminds me of a happy
family. Talking to staff members, it is obvious they love their job. Having worked in care/nursing homes positions for over 15 years, I am extremely impressed with Capricorn Cottage.
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Review from A R L (Brother of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff work heard even the cleaners making the place like a home, always smell nice and I heard a member of staff tell a resident that they could do something as it was their home.
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Review from Sarah C (Niece of Resident) published on 28 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie attends Capricorn Cottage day care two days per week. Previously, she had only spent time with immediate family. Therefore this was a massive change for her, which to begin with she found traumatic. With the support and understanding from staff, she settled quickly. She now thoroughly enjoys
her time there and speaks fondly of all the staff. She has visited lots of places of interest and enjoys all the activities they offer. Recently, she has been staying overnight once a week for respite. Again, to begin with, she was extremely distressed and refused to stay. But with the perseverance, understanding and patience of the staff she now stays one night per week and is happy to do so. As a family we can’t thank the staff enough, it is extremely reassuring to know she is around staff who understand and meet her individual needs. We were apprehensive initially but now seeing how happy and secure she feels there, our only regret is we didn’t introduce her to Capricorn Cottage years ago.
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Review from Sandra C (Sister of Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my brother moved in two weeks ago, they made him very welcome. They worked with us. We changed things that we knew about him and things they had been told by doctors. They chased for him to have a urine and blood test that we requested. If you ask somebody a question and they don't know the answer
they find somebody that does know. They also tell you whether he is making progress or not. They have helped him a lot and think he is making food recovery with their help.
Reply from Chris Jones, Manager at Capricorn Cottage

We were delighted to welcome him to the home.
We follow a strict admission process to make sure that everyone’s needs and aspirations are met in a personable and individual way. We would always liaise with GPs and others who have been involved in providing support so that we can complete a holistic review of health and other needs and respond in line with any recommendations.
We would always expect staff to provide a response to any questions you may have. We are delighted that you have recognised the progress he has made whilst at Capricorn - which is to the credit of the staff team. As a result, he has settled quickly into a happy and safe family home.

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Review from Janet S (Cousin of Resident) published on 24 May 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Capricorn Cottage is a very friendly and welcoming care home. I have been visiting my cousin there for some time. The new management have made lots of positive changes, it is a bright clean and friendly place. They have a nice outside space for residents and visitors to use.
I live in London and just
turn up to visit and it's always the same whether they know I'm going or not. This tells me that it's a natural environment and not just for when visitors are there.
I am really impressed with the care staff. My cousin has had some problems and had to go off to hospital (twice). The person who accompanied her rang me and gave me a full update on her treatment, ward name and number. She was there all night.
The staff keep me updated of her progress in case they have heard something I haven't.
Some might say they are just doing their job but they go beyond that, it's the extra mile.
My cousin has been really happy there and tells us every time we visit. That in itself gives me peace of mind.
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Review from S F (Sister of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has settled very well and is well looked after in all respects.
All staff and employees all do their jobs very well, with great care and respect for the residents. There are many activities organised for the residents if they wish to take part.
It is very reassuring to me and my husband
that my brother is happy at Capricorn.
Reply from Chris Jones, Registered Manager at Capricorn Cottage

Thank you for your kind review.


Making sure that people feel safe, that they are happy in their home and spend their day in a way that means something to them, is very important to us and we are so pleased that you feel reassured that your brother is all these things.

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Review from Angie C (Mother of Resident) published on 12 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my son is of the highest quality I am able to work and know that my son is safe and will be taken care of if taken poorly
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Review from Robert C (Father of Resident) published on 17 November 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
I wish to make reference to Capricorn Cottage - a home where my daughter has lived since August 2008. I note the standards have declined in recent times, however since the manager has been in post, there has been a noticeable difference in raising the standards in all areas. I anticipate these will
be maintained and future C Q C reports will reflect these improvements. I also note my daughter's demeanour has improved with a more caring approach to her and other people living at Capricorn Cottage. We will continue to support the manager and the new management team.
Reply from Gary Sherwood, CEO at Capricorn Cottage

Dear Robert, Thank you very much for your review, we appreciate your comments and will continue to bring the best service to all our residents at all times. This year saw the first change in registered manager for 30 years and a little time was needed for the new team to work their magic!

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Review from J N (Regular Volunteer) published on 18 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am part of the volunteer team that provide bowling facilities every Monday morning. We were invited to Capricorn Cottage for lunch and a tour of the facilities. The home and day centre were busy, the residents occupied and content. The atmosphere was lovely and we were made very welcome. When visiting
us the carers show kindness and compassion but are in charge of every situation. We have had some lovely games of bowls.
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Review from Christine T (Sister of Resident) published on 24 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been going to Capricorn cottage for two years and loves it there sue and her team are amazing so kind and caring to both services users and there families there is always activities going on and the staff always take time and effort to personal get to know the services user and to learn
there ways whenever you go into Capricorn Cottage there is always a lovely smell of cooking weather it is the amazing dinners they have or the home made cakes.
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Review from Anna E (Friend of Resident) published on 11 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the staff are very warm and welcoming. They go out of their way to accommodate your needs, making it an easy transition when dropping off the person I support. He is often over excited at going for respite care and they cope with him in a very loving and caring way. This means his family can
rest knowing he is very well looked after. He is always pleased to go there and very excited to tell us all about his activities during his stay. The facilities are excellent and as a carer I have always been made very welcome, I have met various members of staff and found them all very competent and caring.
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Review from Kerry S (Brother of Resident) published on 12 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother moved into The Stables, a supported living accommodation unit on the site of Capricorn Cottage on the 13th December 2014. He absolutely loves living there, the level of care is fantastic, he lives there with two other people. He's always on the go, out and about socializing, going for walks,
doing the grocery shop, getting help to look after himself, to wash up, hoover, dust, the washing etc. Since living at The Stables, my brother has become a lot more independent, his mobility has improved because of the healthy eating and exercise. I would very much recommend the facilities at this establishment.
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Review from Jane D (Daughter of Resident) published on 11 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter gets so well look after by the staff. I know that whatever happens to her she is well cared for. She has been in other homes but this is the best I know. I can leave things in their hands, that is such a big thing for me, a big thank you.
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Current Review Score: 8.1 (8.056)

Overview of Review Score

The Review Score of 8.1 (8.056) out of 10 for Capricorn Cottage is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Capricorn Cottage is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.147 Points relating to the number of positive Reviews for Capricorn Cottage is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 1 Positive Reviews ÷ 6.8 = 0.147
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Capricorn Cottage

What types of Care is Capricorn Cottage registered for?

Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Capricorn Cottage have?

There are 34 Single Rooms.

What are the Facilities & Services at Capricorn Cottage?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Capricorn Cottage to the centre of Spalding?

9.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Capricorn Cottage to verify any information. View our terms and conditions. Capricorn Cottage has an Basic Service - more info.