






Ermine House is a forty-five capacity care home located in Lincoln, dedicated to person-centred methods and offering quality care for a range of specialist needs.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients from all...
Ermine House is a forty-five capacity care home located in Lincoln, dedicated to person-centred methods and offering quality care for a range of specialist needs.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
Care Provided by Ermine House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Ermine House to confirm what's included and get a personalised quote:
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Ermine House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Michelle Cross (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (2)
Ermine House Reviews (64)
Ermine House has a Review Score of 9.2 (9.199) out of 10, based on 10 reviews in the last 2 years.
Over all time Ermine House has 64 reviews.
My mother has been at Ermine House for a year now, I live in Southampton and visit her once a month. The manager keeps me up-to-date with e-mails and all the staff are very friendly and caring. My mother's dementia gets the better of her in the evenings, but the manager talks to me and explains...
Mum's room is on the small side, but she is happy with it and has some things from home with her. She enjoys the food, as do I when I stay for lunch, and she said she wouldn't like to move. I cannot fault the staff, their patience and understanding are to be applauded. As you walk in the atmosphere is open and welcoming.
My mother was taken to Ermine House in Lincoln following a stay somewhere else. She was admitted as a result of a fall on 20/21 Nov 2015. This resulted in no use of her right hand or arm. There were other issues re her mental health and continency problems. She is 90 on 15/7/16. Whilst she has been...
My mother was taken to Ermine House in Lincoln following a stay somewhere else. She was admitted as a result of a fall on 20/21 Nov 2015. This resulted in no use of her right hand or arm. There were other issues re her mental health and continency problems. She is 90 on 15/7/16. Whilst she has been in Ermine House she has been treated with dignity and respect. The staff have kept in regular contact with myself and have kept me well informed.
After commencing as a volunteer at this home I have been very impressed with the level of care and dignity offered to the residents. The atmosphere is happy and relaxed and all the staff have been very welcoming.
After commencing as a volunteer at this home I have been very impressed with the level of care and dignity offered to the residents. The atmosphere is happy and relaxed and all the staff have been very welcoming.
Good experience, pleasant friendly staff, good food.
Good experience, pleasant friendly staff, good food.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 January 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ermine House.
There are no upcoming events for Ermine House.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Ermine House.
Meet the Team (1)

The 44 Residents at Ermine House are cared for by a highly dedicated and motivated team of more than 50 staff. These include Carers, Ancillary staff,...
The 44 Residents at Ermine House are cared for by a highly dedicated and motivated team of more than 50 staff. These include Carers, Ancillary staff, Catering, Administrator, Activities Co-ordinator and Senior Carers; they are lead by the Home Manager and Head of Care
Michelle sets high standards of conduct and performance for herself and her staff. As a result, Ermine House delivers a high standard of Quality Care to its Residents
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ermine House to verify any information. View our terms and conditions. Ermine House has an Enhanced Service -what an Enhanced Service includes.