Gregory House, Grantham, Lincolnshire
Gregory House, Grantham, Lincolnshire
Gregory House, Grantham, Lincolnshire

Gregory House is registered for thirty-two residents and offers a team of skilled and friendly carers, able to provide care for older people, while also welcoming respite and day care needs.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Group: The Orders of St John Care Trust

Person in charge: Anne Upton (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 30

Shared Rooms: 1

Rooms with ensuite WC: 2

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Internet Access

Latest Care Quality Commission* Report on Gregory House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Gregory House has a Review Score of 9.5 (9.537)

The Review Score of 9.5 (maximum of 10) for Gregory House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Gregory House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.537 for Gregory House is calculated as follows: ( (60 Excellents x 5) + (26 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 95 Ratings = 4.537

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Gregory House is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 7 Reviews ÷ 6.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Gregory House?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Gregory House

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

This is my third day in Gregory House I am most impressed by the welcome I have received from all of the staff. They are all kind and caring - nothing is too much trouble and the atmosphere is so pleasant. Excellent food and a varied menu. I'm sure I will be very happy during my stay here.

How likely would you be to recommend Gregory House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband and I are close friends of an elderly resident who was my mother's best friend and I have known her since I was a child.
She doesn't have any family so we look out for her and visit regularly.
Our experience of Gregory House has been a positive one.
Ideally, the rooms could be slightly larger, as the current size is very restrictive.
Any care and meal times we have witnessed have been good.
Overall a pleasant environment.

How likely would you be to recommend Gregory House? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

All staff very helpful and patient.
Food excellent.
Regular entertainment.
Good hygiene/cleanliness.

How likely would you be to recommend Gregory House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very good care home but some carers could do with some training - not good at talking to residents at times. Also, carers are slow to react to residents needs and think putting a tea trolley away is more important than taking a resident to the toilet. Think carers need to knock before entering someone's room. Training needed with dignity and respect. This only relates to some carers, NOT all. More staff on shifts would help too!

How likely would you be to recommend Gregory House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Tracy Turfrey, Home Manager at Gregory House responded to this review on 21 Jun 2017:

Thank you for taking the time to submit a review. I am pleased you find Gregory House a ‘very good care home’. I am happy we have had the opportunity to have a chat to clarify the points you made and that as a result you are reassured that our residents' wellbeing is our top priority. Please do not hesitate to come and talk to me about any future concerns you may have - my door is always open.

So pleased with the home.

How likely would you be to recommend Gregory House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care was very good. Food was very good but too few staff, how ever they all keep cheerful working under such stress I don't know!!

How likely would you be to recommend Gregory House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Anne Upton, Home Manager at Gregory House responded to this review on 12 Jan 2017:

Thank you very much for your comments. We appreciate all feedback and are pleased that you have commented positively about Gregory House. I would like to reassure you that we do have a full complement of staff on each shift, however due to the increase in our residents’ dependencies we have taken the decision to recruit additional carers to cover a new 8-11 shift to help ease the busy morning period.

It doesn't matter when I visit, from the gardens, to the care home, the food, care, thoughtfulness and expertise of staff is second to none.
Always hygiene conscious.
It would be the care home of my choice for myself if and when the need arose.
I have not seen or heard anything that would cause me to question any aspect of the care home.
Just wonderful management and staff, they are conscientious and efficient. Innovative volunteers who exceed all expectations. Gregory House is a home from home.

How likely would you be to recommend Gregory House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

At the age of 101, my mother is not the easiest person to care for being doubly incontinent and restricted mobility. She needs mechanical lifting from chair to wheelchair etc. Despite these limitations, she is well cared for. Enjoys the food, feels secure and partakes of the arranged entertainment. She loves singing songs of her era and watching performers who visit the home. We especially commend the care home manager and its entertainment manager. A nice friendly atmosphere, relatives are always made to feel welcome.

How likely would you be to recommend Gregory House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Anne

Anne Upton

Job Title: Home Manager

Description:

The 31 residents at Gregory House are looked after by a highly dedicated team of staff that include carers, an administrator an Activity Coordinator and ancillary staff. They are led by the manager who is supported by a Head of Care and a team of Senior Carers.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Gregory House