Nene Lodge Retirement Home

Mum was placed here in Oct 2021 as a temporary move to get her out of hospital to wait for home carers. After several weeks of waiting, they still hadn't materialised and as mum was settled in the home it was decided she would stay there. What a wonderful place it is. The staff are kind and so caring and take great care of her, always with a sense of humour. The management are always available and ready to answer any questions, nothing seems too much trouble. They continue to care for my Mum in a great way.

I have experience of several homes and this is definitely the best by far.

My grandparents moved in full-time on December 19 having previously been at Nene Lodge for respite. They had a beautiful double room and the staff were very attentive, full of humour and caring. Then the pandemic hit. This was very challenging for me as I live 200 miles away and in that time my Grandad passed away. Having been married for 73 years, I worried about how Nan would cope. However, the manager then arranged for video calls with her so I was able to see and interact with her. She always says it's as if we are sat down with a coffee having a chat. I'm not sure who has gained the most from the calls!

There are lots of activities, Nan has her hair done, made friends and still has her cheeky humour. The procedures in place for visits during Covid have kept all residents safe and it's a real family environment. The staff are incredible and have been so close to my grandparents all my life, it's fantastic that can continue all due to Nene Lodge.

When Mum needed care, she was adamant she was not going into a care home until we showed her Nene Lodge. She fell in love with the setting and thought it was more like home than a facility. The staff were terrific and took excellent care of her. Several months ago Dad requested to go to Nene Lodge and they immediately took him in, rearranging his private room to accommodate his needs, decorating the room with his things so he had familiar items around him. The original staff remembered him and my Mum and were as careful, loving and generous with him as they were with her, and everyone who stays there. They went above and beyond, helping me as I lived overseas, to navigate covid policies and procedures and be in touch with Dad as much as possible. I called it The Lodge as it was very much like a retreat and he called it 'home'. I cannot thank the team enough for being there for both my parents when I couldn't. I can only hope that I am as fortunate to find such wonderful people when it is my time in life.

My father-in-law has been residing at Nene Lodge for over a year. We have been very pleasantly surprised by the high level of care he has received. All carers are highly motivated and good-humoured. Food and refreshments are plentiful. Exercise classes are well attended and held at least twice weekly. The manager/owner relationship is close and both have a positive attitude which benefits the residents who are encouraged to spend time talking with them. The communal rooms and bedrooms are nicely decorated in a style suiting the age demographic of the residents. Each resident has wi-fi and their own private facilities and the whole place is clean and tidy. There is ample parking for staff and visitors. I cannot recommend it highly enough to anyone who is looking for a place to look after their loved ones. Covid protocols are respected and maintained throughout.

Mum always said what lovely food she had and how caring the staff were. Even had fish and chips on Fridays from the chippy. Mum always referred to her room as her home where she was happy. It has been an extremely hard and testing year for us all during this pandemic. Hopefully now (May 2021), the home is able to have visitors inside and have some ‘normality’ again. Thank you for everything you and your staff did for our mum to make her stay happy and as homely as you possibly could. Keep up the great work.

Words cannot express our sincere thanks to everyone at Nene Lodge Retirement Home for everything you did for Mum over the time she was with you. I'm sure Mum understood why she had to be in a home and always said we had picked the right home for her, thank you for letting her treat it as her home. She always enjoyed the food and looked forward to having her hair done each week. Mum had a lovely Christmas with you, she always seemed happy and never said she wanted to go home which put our minds at ease. Thank you to the Manager for the friendship you showed to mum, letting her sit in your office with you even when you were busy. These are some of the memories that will stay with us forever. It has been a difficult year but all the staff at Nene Lodge have been amazing, thank you.

We got Dad into Nene Lodge just before covid, but he was happy and very well looked after. The owner when we first met him was so nice and friendly and nothing was ever a problem and that was our experience throughout the whole of his team. Dad was always happy and well looked after. One very nice place to have someone that is special to you live. I would highly recommend Nene Lodge to anyone looking for a care home. The owner, manager and all staff are fantastic!!

Thank you for taking great care of my grandma, while she was waiting for a home care package. Grandma really enjoyed being at Nene Lodge Retirement Home, the staff were outstanding, nothing was ever a problem and they were always there when she needed them. The food was delicious and always had two options of choice. The room was beautifully decorated and she felt like she was at home. Grandma quoted, "When the time is right, me and your Granddad will both be going to Nene Lodge Retirement Home." Grandma would like to thank the management and all the staff for the brilliant care she received. I would definitely recommend Nene Lodge Retirement Home to anymore. Thank you.

Thanks to all the staff at Nene Lodge for providing us with respite care.

It was my nan's 90th bday recently and the staff and home went above and beyond making it as special a day that they could with all the Covid-19 restrictions. When we visit she is always well-presented, hair done nice, nails painted, nothing is too much trouble for the staff they are a credit to both the Manager and the Owner and the home. I would highly recommend Nene Lodge to anyone, who especially maybe having worries about a relative going into a home, as it’s home from home.

I have no reservations in recommending this establishment for its quality of care.

They are all exceptional people and I can't speak highly enough of them.

I have found Nene Lodge amazing. I was so worried where my mum was going and they were so professional, homely and altogether wonderful. A huge thank you to all.

We are so grateful to Nene Lodge and all its staff for the way mother is able to live her life in comfort and being treated with such care and respect. From the family's point of view, it is so reassuring to be able to put our full trust in the home and know mother is so content. We have a feeling she is determined to not only be the oldest resident but the longest occupant in the place.

We stayed at the home whilst our bathroom was being refurbished. They were extremely accommodating for me and my husband and catered to our needs. Nothing was too much trouble and they made us feel very welcome.

We would highly recommend Nene to anyone looking for a care home for their loved ones.

Nene Lodge has exceeded our expectations. Nine months in Nene Lodge, Mum is more serene than before she went in. The owner's central philosophy guides the actions and attitude of the manager and staff (many have worked there for many years). He has everyday involvement and we admire his continued passion after thirty years. Genuine respect, kindness and dignity. Mum is always well dressed and fond of the carers. Residents are encouraged but never forced to take activities. Mum loves trips to garden centres, dementia friendly cinema etc. There is a sense of community in the home. Six lounges - a concern at the beginning as I thought Mum would never handle the walking with her wheelie. I needn't have worried. Mum became fitter and gets into our car more easily now. There are handrails along all the corridors and staff and wheelchairs available for those who need them. All residents are treated with dignity, no matter their condition e.g. we are asked to leave the lounge when a resident needs a hoist. We are thankful that we chose Nene Lodge.

My mother was a resident of Nene Lodge Retirement Home 15 years ago. She was a very happy and contented resident. After she passed away I continued to visit the Home at the request of the Management. I am, to this day, a regular visitor, playing my keyboard on a monthly basis as well as visiting on a weekly basis to befriend the residents and listen to their stories and the view about life in Nene Lodge. I'm always invited to take part in the Home's activities throughout the year. I find Nene Lodge Care Home very welcoming as you walk through the door, it has a calming feeling. The décor is very good and they keep it very clean in fact it is excellent. They have lots of entertainment such as bingo, colouring, quizzes, music to sing along to. The carers are so kind and have lots of time for you. When the time comes for me to go into a care home, Nene Lodge Care Home would be the place for me.

As we live away we are happy to know that Mum is in very safe and capable hands. We would have no hesitation in recommending Nene Lodge for short and long term stays.

My mother has been at Nene Lodge for nearly a year and has been extremely well cared for. The home has a lovely atmosphere and the staff are dedicated and professional. There’s plenty of activities for residents, the bedrooms are clean and spacious and the communal areas are well equipped. My mother has been very settled since her arrival and whenever I visit, she is always cheerful and the staff take time to ensure she is treated with respect and dignity. I’m quickly informed if Mum should need anything and always made to feel so welcome myself when I visit. I would highly recommend Nene Lodge as a retirement home.