Whitefriars

St Georges Avenue, Stamford PE9 1UN
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9.8 80 Reviews
  • Whitefriars, Stamford
A warm and friendly atmosphere welcomes you to Whitefriars, where professionally trained staff are on hand 24 hours a day, seven days a week to offer you the support you need, when you need it.

Residents can relax and enjoy a cup of tea with friends and family in one of the sitting rooms or join in one of the regular social activities.

There is a varied programme of activities, entertainment and events, arranged by Activities coordinators around each person's requests, hobbies and interests.

The kitchen team, headed by a professional cook, is proud to offer a varied menu of home-cooked meals to suit individual dietary requirements and preferences.

With a focus on flavour, seasonal produce is used whenever possible and the tasty dishes are carefully balanced to get best nutritional value. And of course families and friends are welcome to join them at meal times.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1075 – £1240
  • Self-Funded Residential Dementia Care: £1240 – £1345
  • RESPITE Self-Funded Residential Care: £1150 – £1320
  • RESPITE Self-Funded Residential Dementia Care: £1320 – £1380

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Whitefriars to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shelly Perry (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (1)

Whitefriars Reviews (80)

9.8

Whitefriars has a Review Score of 9.8 (9.793) out of 10, based on 18 reviews in the last 2 years.
Over all time Whitefriars has 80 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Whitefriars
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Total of 80, showing 1-20
Review from L B (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are kind, professional & caring. The care they provide considers my Dad's wellbeing & address his complex needs whilst including us in deciding the best course of action to assist him. After a medical incident the night team were an amazing support & gave us peace of mind that Dad would be
comfortable & very well looked after. The day team are always friendly & we appreciate the care & attention given to my Dad.
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Review from Penny R (Wife of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident in Whitefriars for 2 years until his death on 26/5/25. The standard of care was always good but the care he received from the majority of the staff caring for him for the last 5 days of his life was truly outstanding. As a nurse with 40 years experience I know that this was
exceptional care, he would not have received better care anywhere, even in a hospice. Thank you to all the staff concerned.
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Review from S S (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved here from a short stay at another care home following falls in her own home. As soon as she arrived at Whitefriars the increase in the level of care and attention was very noticeable. Her falls risks were immediately identified, her mobility needs properly assessed and real connection made
with staff who have all been very friendly and helpful.The rooms are smaller than some other care homes but they are comfortable, light warm and meet all needs.
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Review from M G (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have worked in the field of social care, this home is one of the most caring and homely I have been in. I could not ask for my mum to have come to a more loving environment at the same time being very professional.
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Review from K A (Granddaughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for my grandad. Clean facilities and friendly, helpful staff.
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Review from D R (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my dad is fabulous, he's very happy and feels cared and listened to. He had an unpleasant experience in a previous care house but loves being in Whitefrairs, Stamford. The staff went above and beyond in catering for his 82nd Birthday party with family. The food and cake was so lovely
and family very much appreciated it!
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Review from J A (Son of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for hosting my father's Birthday party. The food was great and so was the venue.
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Review from H A (Grandson of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent venue and care.
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Review from Alison P (Wife of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the last 18 months I have nothing but praise for the care my husband has had. Carers on the whole have been very patient and loving towards him. I'm kept well informed by various members of staff on his wellbeing.
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Review from S M (Son of Resident) published on 28 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Whitefriars for 19 months passing away in Oct. 2024 after losing her battle with Parkinson's and dementia. My mum was extremely well cared for when she was a resident and the support received from all the staff in her final days was incredibly heartwarming. A large part of a
Whitefriars care plan also focuses on the wellbeing of immediate family. The staff have all been very supportive of my father. Whitefriars is an environment where they look to be innovative in their approach to care, being nominated and winning several awards. One instance is where the End of Life Care Lead is creating a private suite for immediate family that my father and I would have found very useful when we stayed overnight in my Mum's final hours. The suite will hopefully be available to use in the near future and I hope that other families will benefit and find it useful in challenging times.
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Review from Gerry E (Husband of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care, friendliness and professionalism of all the staff and organisation. My wife has been in your care for nearly two years.
Reply from Anna Jennings, On Behalf of The Team at Whitefriars

Thank you for taking the time to write your review. We are happy to hear you are pleased with the care provided at Whitefriars and the team appreciate your feedback.

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Review from P N (Resident) assisted by family/friend published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very favourable in all aspects.
Food good.
Staff excellent - very caring and supportive.
Reply from Anna Jennings, On Behalf of The Team at Whitefriars

Thank you for your review, the team appreciate the kind feedback.

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Review from D N (Wife of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whitefriars was the second care home my husband had been in. The first one not a good experience. He was so comfortable and so well looked after, he will certainly be back next time I need a respite break. Thanks to all the staff for the care he received.
Reply from Anna Jennings, On Behalf of The Team at Whitefriars

Thank you for your lovely review, the team really appreciate the feedback.

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Review from Denise M (Sister of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has received such excellent care whilst staying at Whitefriars for 12 days respite care. All the carers are wonderful - nothing is too much trouble. They are kind, treat my brother with respect and dignity, and plenty of eye contact. I cannot fault any of his carers. The management is also
of such high standard, nothing is too much trouble. He has enjoyed the food tremendously! Thank you so much Whitefriars team!
Reply from Anna Jennings, On Behalf of The Team at Whitefriars

Thank you for taking the time to write your lovely review, the team really appreciate your kind words.

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Review from A L (Daughter of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been delighted with the care and support we have received from the team. Dedicated, close-knit and loving towards residents. We feel completely happy and relieved to find a place for Mum. They made the transition to a care home easier and gave us support.
Reply from Anna Jennings, On Behalf of The Team at Whitefriars

Thank you for taking the time to write your kind review, the team really appreciate the feedback.

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Review from R P (Sister of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't give enough praise for all the care and support for both myself and my late brother. The staff listened to all my worries and acted on them in a very professional way. I was touched that two members of staff managed to attend the funeral. They spoke to the rest of the family which was wonderful.
Thank you Whitefriars.
Reply from Anna Jennings, On Behalf of The Team at Whitefriars

We are sorry for your loss and would like to say thank you for taking the time to write your kind review. The team are touched by your words and are grateful for the memories they have, caring for your brother.

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Review from W B (Resident) published on 8 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Whitefriars Care Home to be first class and the staff to be very caring.
Reply from Anna Jennings, On Behalf of The Team at Whitefriars

Thank you for your kind words, we will pass your comments on to the team.

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Review from M R (Resident) assisted by family/friend published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care. The staff are brilliant, very kind and caring. Good food.
Reply from Anna Jennings, Regional Marketing Manager at Whitefriars

Thank you for taking the time to write this review, we will pass your comments on to the team.

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Review from L P (Daughter of Resident) published on 23 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 90-year-old father had two weeks of respite care here to give my mother a break. From the moment I rang to arrange the stay (which was done last minute) to the moment I collected him we received a 5-star service. Every member of staff we came into contact with was lovely and obviously happy to work
there. Dad was very apprehensive about going but enjoyed his time there and the food! He now feels happy about going in to give Mum a break whenever necessary. The thing that struck me was that everyone had time to chat and really got to know my dad during his short stay. What an amazing team you all are. Thank you so much.
Reply from Helen Dearing, On behalf of the team at Whitefriars

What a wonderful story, and one I'm sure will help others in a similar position. Thank you for your kind words. I'm so pleased your dad enjoys his time with us and he will always be welcome here, should he need to use our services again. Please, if there is anything else we can do for him, your mother (or you!), just ask.

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Review from P W (Daughter-in-law of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was our first visit to Whitefriars as our mum had only recently arrived. We were so impressed by the staff who knew all about how she was settling in. The manager took time to explain to us exactly how things were going and what the plan was going forward.
Reply from Anna Jennings, On Behalf of The Team at Whitefriars

Thank you for taking the time to write this review. We are very pleased to hear how impressed you were by our team and we will pass your comments on.

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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Whitefriars is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Whitefriars is calculated as follows: ( (172 Excellents x 5) + (38 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 213 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Whitefriars is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Louise

Louise Green

Job Title: Home Manager Joined: 2017

I began my journey with OSJCT in June 2017 as a Senior Carer at Whitefriars Care Home in Stamford. Over the years, I progressed through various roles, including Care Lead, Dementia Lead, and Deputy Manager. In June 2025, I was honoured to be appointed as the Home Manager at Whitefriars, marking a significant milestone in my career.
I have a deep passion for care, particularly for people living with dementia, as this is something very personal to me. The opportunity to make a meaningful impact in their lives is what drives me every day.
I have remained with the Trust because of the incredible opportunities for growth and the alignment of the organisation’s values with my own passion for care. The supportive environment and the Trust's mission to provide high-quality care truly resonate with me, making it a place where I can continue to thrive and make a difference.
I love the direct impact I can have on the residents' lives, as well as the sense of fulfilment that comes from the connections I build with them. The team I work with is also a huge part of what I enjoy about the job, as we work closely together to provide the best care possible. Additionally, the constant opportunity to learn and grow in my role keeps me motivated and engaged. It’s incredibly rewarding to make a positive difference in the lives of those we care for.

Frequently Asked Questions about Whitefriars

What types of Care is Whitefriars registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Whitefriars have?

There are 55 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Whitefriars?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Whitefriars to the centre of Stamford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitefriars to verify any information. View our terms and conditions. Whitefriars has an Enhanced Service - more info.