






A warm and friendly atmosphere welcomes you to Whitefriars, where professionally trained staff are on hand 24 hours a day, seven days a week to offer you the support you need, when you need it.
Residents can relax and enjoy a cup of tea with friends and family in one of the sitting rooms or join in one of the regular social activities.
There is a varied programme of activities, entertainment and...
Care Provided by Whitefriars
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Whitefriars for full pricing details and T&Cs.
Contact Whitefriars to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Louise Green(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (1)
Whitefriars Reviews (87)
Whitefriars has a Review Score of 9.7 (9.679) out of 10, based on 23 reviews in the last 2 years.
Over all time Whitefriars has 87 reviews.
Mum was a resident for around 18 months, with a high level of anxiety. The staff were always very calm and reassuring with her, and found ways to help her. As her health declined, the staff really came into their own. Their knowledge and expertise in caring for her and looking after us, her family was exceptional. Nothing was too much trouble. I'm so grateful mum was looked after by so many kind, caring people and wouldn't hesitate in using their services again.
Overall, I am very pleased with the care mum is receiving. The staff all seem very friendly and helpful, and genuinely caring.
I visited several care homes looking for the best new home for my dad. After visiting Whitefriars I knew I had found the home that would be where my dad would be comfortable and well cared for. The manager spent a long time with me talking about the home and the philosophy of care. Dad was welcomed in just a few days ago, and while his short term memory loss, along with several other limitations, impacts his independence he has not been left on the sidelines. From what I have seen the team there all work to ensure that the residents are noticed and responded to with warmth and care. For the first time in a long time, I feel okay when I leave my dad, knowing he will be safe, warm and comfortable.
Looked after well when I arrived to see my friend. A comfortable private room where we could have a chat. The staff are very polite and helpful.
Mum is well looked after and that is a huge comfort to me. After knowing the staff now, they really care for Mum and this really helps me to accept Mum's dementia. They also allow me to vent from time to time which I am grateful for!
It is a home from home. Perfect surroundings, both indoors and out. Wonderful carers. Not a scary home, made the transition from own home to your home so easy.
My sister was very well cared for during the final months of her long life by the staff at Whitefriars. I always met her in the visitor's suite, although her dementia made having a conversation difficult, she had no memory.
I have enjoyed being here. The staff were very helpful. Couldn't fault them. My room was very nice and clean. The food was brilliant, very tasty.
All the staff are helpful, kind, friendly and professional. My husband is happy in his own world and safe and contented in this loving environment. A huge comfort and relief to know he is being so well cared for both physically and mentally. The activities are also excellent, very imaginative and enjoyable. A superb home.
On visiting my mother who has dementia, she looked absolutely amazing and totally cared for. The activities that she has been doing is amazing and all the staff were so incredible and couldn't tell me enough re what had been happening and how my mum had settled, I left feeling so happy that our decision is the right one and that's thanks to all the staff.
My mum was taken to the home for respite and now hoping to be a permanent resident. The place is outstanding. Thank you to all the team.
My mother has been ar Whitefriars since late March. She had dementia and macular degenerations. Staff have been very good with her, helping her to settle in well. This is a difficult time with Covid restrictions, but this is handled well. Mum always looks neat and tidy; enjoys having her hair done. For us, as a family, we are very happy with all aspects of her care. The staff have been very supportive.
I found the lady that did my Covid test really friendly and helpful. It was very nice to see my friend, and the room we were put in was nice and private, plus comfortable. I was a bit anxious about going as this was my first time visiting my friend, but thanks to the staff, I soon felt at ease.
When I visited my friend, my impression was of a very clean and well kept home. The members of staff who I met were friendly and helpful as were the staff members I dealt with on the telephone. I will be happy to visit again.
Even though my father wouldn't leave his bedroom staff did try their hardest to persuade him but to no good, unfortunately. They did help me to get an outside window conversation with him, they were very helpful. Needed court of protection forms completed, they were very helpful again. All in all a good visit, even though it was short, but that was not their fault.
I visited my Mum today and testing and everything was very efficient. The lady who organised the visit and testing is very well organised and is very helpful and also very pleasant.
Very professional and caring approach while complying with all covid restrictions.
In the current situation and pandemic, I cannot praise the staff at Whitefriars enough. The communication and updates on Dad have been regular when not being able to visit. Dad looks well; he always looks tidy and clean. Now we are able to visit, the set up of this is very organised, and everyone is very welcoming.
Staff always smiling and caring.
Since coming to the home in late August, my father has become a different person in a very good way. The staff are amazing with him. He is so much happier and healthier than in a long time. He is treated with dignity and respect and enjoys the company. My father was giving up on life thinking no one cared but now he laughs and jokes and has a cheeky glint in his eye, which I haven't seen since being a little girl. This home has reunited a father and daughter. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Whitefriars.
There are no upcoming events for Whitefriars.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Whitefriars.
Meet the Team (1)

I have a deep passion for care, particularly for people living with dementia, as this is something very personal to me. The opportunity to make a meaningful impact in their lives is what drives me every day.
I have remained with the Trust because of the incredible opportunities for growth and the alignment of the organisation’s values with my own passion for care. The supportive environment and the Trust's mission to provide high-quality care truly resonate with me, making it a place where I can continue to thrive and make a difference.
I love the direct impact I can have on the residents' lives, as well as the sense of fulfilment that comes from the connections I build with them. The team I work with is also a huge part of what I enjoy about the job, as we work closely together to provide the best care possible. Additionally, the constant opportunity to learn and grow in my role keeps me motivated and engaged. It’s incredibly rewarding to make a positive difference in the lives of those we care for.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitefriars to verify any information. View our terms and conditions. Whitefriars has an Enhanced Service -more info.