Whitefriars

St Georges Avenue, Stamford PE9 1UN
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9.8 80 Reviews
  • Whitefriars, Stamford
A warm and friendly atmosphere welcomes you to Whitefriars, where professionally trained staff are on hand 24 hours a day, seven days a week to offer you the support you need, when you need it.

Residents can relax and enjoy a cup of tea with friends and family in one of the sitting rooms or join in one of the regular social activities.

There is a varied programme of activities, entertainment and events, arranged by Activities coordinators around each person's requests, hobbies and interests.

The kitchen team, headed by a professional cook, is proud to offer a varied menu of home-cooked meals to suit individual dietary requirements and preferences.

With a focus on flavour, seasonal produce is used whenever possible and the tasty dishes are carefully balanced to get best nutritional value. And of course families and friends are welcome to join them at meal times.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1075 – £1240
  • Self-Funded Residential Dementia Care: £1240 – £1345
  • RESPITE Self-Funded Residential Care: £1150 – £1320
  • RESPITE Self-Funded Residential Dementia Care: £1320 – £1380

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Whitefriars to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shelly Perry (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (1)

Whitefriars Reviews (80)

Total of 80, showing 41-60
9.8

Whitefriars has a Review Score of 9.8 (9.793) out of 10, based on 18 reviews in the last 2 years. Over all time Whitefriars has 80 reviews.

Overall Experience

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Date Published

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Review from Elaine S (Respite Resident) published on 26 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed being here. The staff were very helpful. Couldn't fault them. My room was very nice and clean. The food was brilliant, very tasty.

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Review from Joan G (Wife of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are helpful, kind, friendly and professional. My husband is happy in his own world and safe and contented in this loving environment. A huge comfort and relief to know he is being so well cared for both physically and mentally. The activities are also excellent, very imaginative and enjoyable.
A superb home.

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Review from Jackie E (Daughter-in-law of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my mother who has dementia, she looked absolutely amazing and totally cared for. The activities that she has been doing is amazing and all the staff were so incredible and couldn't tell me enough re what had been happening and how my mum had settled, I left feeling so happy that our decision
is the right one and that's thanks to all the staff.

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Review from Claire F (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken to the home for respite and now hoping to be a permanent resident. The place is outstanding. Thank you to all the team.

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Review from Kate C (Daughter of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been ar Whitefriars since late March. She had dementia and macular degenerations. Staff have been very good with her, helping her to settle in well. This is a difficult time with Covid restrictions, but this is handled well. Mum always looks neat and tidy; enjoys having her hair done.
For us, as a family, we are very happy with all aspects of her care. The staff have been very supportive.

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Review from Lindsay H (Friend of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the lady that did my Covid test really friendly and helpful. It was very nice to see my friend, and the room we were put in was nice and private, plus comfortable. I was a bit anxious about going as this was my first time visiting my friend, but thanks to the staff, I soon felt at ease.

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Review from C W (Friend of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited my friend, my impression was of a very clean and well kept home. The members of staff who I met were friendly and helpful as were the staff members I dealt with on the telephone. I will be happy to visit again.

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Review from Philip A (Son of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Even though my father wouldn't leave his bedroom staff did try their hardest to persuade him but to no good, unfortunately. They did help me to get an outside window conversation with him, they were very helpful. Needed court of protection forms completed, they were very helpful again. All in all a
good visit, even though it was short, but that was not their fault.

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Review from Gill E (Daughter of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my Mum today and testing and everything was very efficient. The lady who organised the visit and testing is very well organised and is very helpful and also very pleasant.

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Review from P O (Son of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very professional and caring approach while complying with all covid restrictions.

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Review from Louise D (Daughter of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the current situation and pandemic, I cannot praise the staff at Whitefriars enough. The communication and updates on Dad have been regular when not being able to visit. Dad looks well; he always looks tidy and clean. Now we are able to visit, the set up of this is very organised, and everyone is
very welcoming.

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Review from Alan D (Son of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely environment with very helpful staff.
Staff always smiling and caring.

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Review from Alison C (Daughter of Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to the home in late August, my father has become a different person in a very good way. The staff are amazing with him. He is so much happier and healthier than in a long time. He is treated with dignity and respect and enjoys the company. My father was giving up on life thinking no one
cared but now he laughs and jokes and has a cheeky glint in his eye, which I haven't seen since being a little girl. This home has reunited a father and daughter. Thank you.

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Review from S J (Daughter of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in respite but also, end of life. During his final days, my sister and I were allowed to go and sit with my dad, wearing all the PPE, and the care staff were fantastic. They offered us a drink and let us stay for as long as we wanted. They were always checking on my dad and gave him the care
he required. Thank you to all of the carers and staff.

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Review from A B (Daughter of Resident) published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad may not have stayed here for very long, but he loved it from the moment he arrived. The staff are fantastic and do an excellent job. We would like to say a huge thank you for making our dad's last days the best they could be.

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Review from Barbara J (Resident) assisted by family/friend published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been very happy here.
Friendly, kind carers, lovely food.
Happy, cheerful atmosphere.
Willingly recommend to anyone.

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Review from Susan L (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the day in March 2018 when Mum was first admitted to this home, words do not justify the care standards, knowledge of dementia, the will do attitude and friendliness of the carers in both Primose and Jasmine lanes. Not only to the resident but the spouse and family to ensure this difficult and
upsetting change of lifestyle is as smooth a transition as possible.

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Review from Richard M (Son-in-law of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been to visit my father-in-law on a few occasions always made to feel welcome on my visits. The home is immaculately clean and the staff are very pleasant. The food is of a very high standard having dined there twice recently. Knowing that my father-in-law is well looked after and very happy gives me
and my partner peace of mind.

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Review from Sonia M (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been twice recently to have lunch. The food was outstanding. My father is well cared for and always clean and tidy. I have no concerns anymore regarding his welfare and would like to thank all the staff at Whitefriars. Keep up the good work all. Thank you.

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Review from Denise B (Daughter of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in Whitefriars for over 2 years. As her only child, and living in France, I depend fully on the support and care of the staff. I can honestly say that without exception, I have found everyone at Whitefriars, from senior management, carers and admin staff, to be extremely professional
and caring. My mother is always well dressed and remains extremely happy - and, therefore, so am I. I count myself as very lucky to have found such a lovely home for her.

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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Whitefriars is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.793 for Whitefriars is calculated as follows: ( (172 Excellents x 5) + (38 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 213 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Whitefriars is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

Louise

Louise Green

Job Title: Home Manager

Joined: 2017

I began my journey with OSJCT in June 2017 as a Senior Carer at Whitefriars Care Home in Stamford. Over the years, I progressed through various roles, including Care Lead, Dementia Lead, and Deputy Manager. In June 2025, I was honoured to be appointed as the Home Manager at Whitefriars, marking a significant milestone in my career.
I have a deep passion for care, particularly for people living with dementia, as this is something very personal to me. The opportunity to make a meaningful impact in their lives is what drives me every day.
I have remained with the Trust because of the incredible opportunities for growth and the alignment of the organisation’s values with my own passion for care. The supportive environment and the Trust's mission to provide high-quality care truly resonate with me, making it a place where I can continue to thrive and make a difference.
I love the direct impact I can have on the residents' lives, as well as the sense of fulfilment that comes from the connections I build with them. The team I work with is also a huge part of what I enjoy about the job, as we work closely together to provide the best care possible. Additionally, the constant opportunity to learn and grow in my role keeps me motivated and engaged. It’s incredibly rewarding to make a positive difference in the lives of those we care for.

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