






A warm and friendly atmosphere welcomes you to Whitefriars, where professionally trained staff are on hand 24 hours a day, seven days a week to offer you the support you need, when you need it.
Residents can relax and enjoy a cup of tea with friends and family in one of the sitting rooms or join in one of the regular social activities.
There is a varied programme of activities, entertainment and...
Care Provided by Whitefriars
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Whitefriars for full pricing details and T&Cs.
Contact Whitefriars to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Louise Green(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (1)
Whitefriars Reviews (87)
Whitefriars has a Review Score of 9.7 (9.679) out of 10, based on 23 reviews in the last 2 years.
Over all time Whitefriars has 87 reviews.
My brother has received such excellent care whilst staying at Whitefriars for 12 days respite care. All the carers are wonderful - nothing is too much trouble. They are kind, treat my brother with respect and dignity, and plenty of eye contact. I cannot fault any of his carers. The management is also of such high standard, nothing is too much trouble. He has enjoyed the food tremendously! Thank you so much Whitefriars team!
Thank you for taking the time to write your lovely review, the team really appreciate your kind words.
We have been delighted with the care and support we have received from the team. Dedicated, close-knit and loving towards residents. We feel completely happy and relieved to find a place for Mum. They made the transition to a care home easier and gave us support.
Thank you for taking the time to write your kind review, the team really appreciate the feedback.
I can't give enough praise for all the care and support for both myself and my late brother. The staff listened to all my worries and acted on them in a very professional way. I was touched that two members of staff managed to attend the funeral. They spoke to the rest of the family which was wonderful. Thank you Whitefriars.
We are sorry for your loss and would like to say thank you for taking the time to write your kind review. The team are touched by your words and are grateful for the memories they have, caring for your brother.
I have found Whitefriars Care Home to be first class and the staff to be very caring.
Thank you for your kind words, we will pass your comments on to the team.
Very good care. The staff are brilliant, very kind and caring. Good food.
Thank you for taking the time to write this review, we will pass your comments on to the team.
My 90-year-old father had two weeks of respite care here to give my mother a break. From the moment I rang to arrange the stay (which was done last minute) to the moment I collected him we received a 5-star service. Every member of staff we came into contact with was lovely and obviously happy to work there. Dad was very apprehensive about going but enjoyed his time there and the food! He now feels happy about going in to give Mum a break whenever necessary. The thing that struck me was that everyone had time to chat and really got to know my dad during his short stay. What an amazing team you all are. Thank you so much.
What a wonderful story, and one I'm sure will help others in a similar position. Thank you for your kind words. I'm so pleased your dad enjoys his time with us and he will always be welcome here, should he need to use our services again. Please, if there is anything else we can do for him, your mother (or you!), just ask.
This was our first visit to Whitefriars as our mum had only recently arrived. We were so impressed by the staff who knew all about how she was settling in. The manager took time to explain to us exactly how things were going and what the plan was going forward.
Thank you for taking the time to write this review. We are very pleased to hear how impressed you were by our team and we will pass your comments on.
I found the housekeeper lady and congratulated her personally and thanked her on my father's behalf.
Thanks so much for your comments and I'm glad your father is happy with his room with us. Thanks for sharing with our housekeeper - I'll pass it on to the home manager too as it's always nice to hear positive feedback.
Excellent care with thought and kindness.
Thank you for your feedback and for taking the time to share it will us. I will make sure the team at Whitefriars see it as I know they appreciate it.
I was very nervous about seeing my grandma for the first time in Whitefriars as it was a sad decision to make but all the staff were so friendly, kind and caring and made me feel at ease. It is such a lovely, clean and welcoming place and my grandma is so very happy. Thank you to the wonderful staff who are just brilliant. Also, the daily menus are amazing!
Thank you for taking the time to write us a review, and for sharing your experience. I'm sure it will help other families in a similar situation. I'm delighted that your grandma is so happy at Whitefriars. I'll share your feedback with the team as they do love to hear it.
My husband was in Whitefriars from September 2021 until his sudden death on the 4th of December 2022. In the fifteen months he was in care he was treated with dignity and respect. He was not only cared for but he was cared about. He could not have been in a better place. He was happy and looked upon Whitefriars as his home and the staff as family. I can only say a huge thank you to all there.
I am so sorry for your loss and thank you for your kind comment. It is lovely to hear how much of an impression our team and the home made on your husband. I will pass this on to them.
Staff are very attentive and interact easily.
Very clean.
Staff are amazing.
The manager and staff are all very welcoming, friendly and approachable. They clearly knew the resident well and had time to explain to visiting family about a recent progress update. Also fixed a maintenance issue on the day of visit as soon as we reported it. Really encouraged to hear about plans for the gym day!
Received a good update from the senior staff on arrival and it is clear they know my dad well. He is well cared for and the staff all seem prepared to go the extra mile for him. Thank you to all the team.
I feel that my mother is well cared for and the staff and management treat everyone with respect and dignity, including family and friends.
My mum has been a resident of Whitefriars for a few months now and is a changed woman. She feels safe and is happy with her treatment there, she loves taking part in the games they provide and the entertainment they provide and she loves the carers and the way they treat her.
So pleased to have Dad at Whitefriars. We know he is well cared for, and the staff have taken the time to get to know him. He enjoys the freedom of the garden in the dementia unit and has settled in well. He is accepted as he is - no one tried to fit him into a schedule he doesn't understand. All the staff, from catering to management, are so kind and helpful.
My mum was a resident in Whitefriars up until July 2022. She was so happy and cared for in her time, like a family member. Very homely and warm feeling, always raised concerns if any. Right up until my mum passed away, the staff and end-of-life care were outstanding and attentive. Would recommend always, in my experience.
My mum was placed in this home after we removed her from a different one. Mum was brought back to life from the love and the care the staff provided for my mum. We watched her become happy and content once more. The staff are always open and honest with you. Mum's needs were always the priority. Can't thank the team that cared for my mum enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Whitefriars.
There are no upcoming events for Whitefriars.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Whitefriars.
Meet the Team (1)

I have a deep passion for care, particularly for people living with dementia, as this is something very personal to me. The opportunity to make a meaningful impact in their lives is what drives me every day.
I have remained with the Trust because of the incredible opportunities for growth and the alignment of the organisation’s values with my own passion for care. The supportive environment and the Trust's mission to provide high-quality care truly resonate with me, making it a place where I can continue to thrive and make a difference.
I love the direct impact I can have on the residents' lives, as well as the sense of fulfilment that comes from the connections I build with them. The team I work with is also a huge part of what I enjoy about the job, as we work closely together to provide the best care possible. Additionally, the constant opportunity to learn and grow in my role keeps me motivated and engaged. It’s incredibly rewarding to make a positive difference in the lives of those we care for.
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