Abbott House

Glapthorn Road, Oundle, Peterborough PE8 4JA

Abbott House Care Home is located in a pleasant residential area on the outskirts of Oundle, in Northamptonshire, where it specialises in a versatile elderly care service that includes admissions from people with serious mobility issues or dementia-related conditions.

Service users have 24-hour access to staff, while enjoying a service that is set up to respect their privacy and dignity, with the use of assisted bathrooms and a lounge area.

The facility has been purpose-built to achieve high standards of care, in an environment that is appropriate to the lifestyles of those with a range of sensitive personal needs.

Group: Shaw Healthcare

Person in charge: Julie Chinnick (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Over 65 Years of Age. Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Separate Dementia Care Unit • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Abbott House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.2 (maximum of 10) for Abbott House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Abbott House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.737 for Abbott House is calculated as follows: ( (45 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 57 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.5 Points relating to the number of positive Reviews for Abbott House is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.2 Abbott House has a Review Score of 8.2 (8.237) from 5 Reviews


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbott House?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbott House

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    1

I have my mother (aged 94 with dementia) on the waiting list as I think this is, by far the best care home in the area.
Meanwhile, I visit one of the residents, who has been living at Abbott House for 2-3 months.
She has settled in well and appears very happy.
Every time I visit, I'm impressed with the attitude of the staff. I've had personal conversations with the manager who is very "hands-on" and friendly.

How likely would you be to recommend Abbott House? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

During the past year, the staff and management at this home have continued to improve facilities, surroundings and providing better entertainment and activities. They only chose to employ carers who are dedicated and who treat the residents with respect and consideration. I would have no qualms in recommending this home to other persons in my position when they have to make a tough decision, as to whether or not they place their loved one in a care home.

How likely would you be to recommend Abbott House? Extremely Likely

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Average Rating:   4.9 out of 5

The manager and staff at Abbott House dispelled any concerns about my mother moving into care. From the first time we visited, it felt like home from home and was warm and friendly. They have ensured that my mother has settled in well and that all her needs are met. There is a high level of input from the staff and it is good to see the same people every day. I can visit whenever I want, which I have done and I see the same consistent level care every time. They ensure that my mother is stimulated and has lots of activities to engage in if she wants to. She has flourished since being there and has quickly felt part of the community. The manager is excellent, approachable and really shows how much she cares about the people in her home. This reflects down through her staff, with great team leaders, care workers and domestic staff, we cannot thank them enough.

How likely would you be to recommend Abbott House? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Overall, very pleased with the care for my mother.

How likely would you be to recommend Abbott House? Likely

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Average Rating:   3.8 out of 5

My father moved into Abbott House in August and was very was unsettled. When he came out of hospital he said to a carer that he wouldn't come out of his room, after the first week he was out of his room for meals and to play dominoes with the other residents.
He has now settled in and has made a lot of friends.

How likely would you be to recommend Abbott House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

May 2012

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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