Abbott House

Abbott House has a lovely friendly atmosphere and both management and staff strive to ensure that residents are happy and comfortable.

I am very pleased with the way the staff at Abbott House have cared for my mother, especially during the last few extremely difficult 'Covid' months. The staff appear happy, caring and well-trained and I would like to thank them most sincerely for all their hard work.

They continue to protect residents and staff and do what they can to keep them in contact with their family.

I then decided to keep going visiting on my own and I have always been very welcome, whatever the time or the day. I hope I can visit again soon.

Visits to Abbott House have always been pleasant. In the current covid situation, I appreciate the extra measures put in place to keep the residents safe. Although the lack of flexibility in visiting is frustrating, I can appreciate why it is like this for now. The staff are always welcoming and hopefully, moving forwards, we can get back to a bit more normality and contact with our loved ones. The care provided to the residents appears to be of a high standard. There might be some frustration from residents when they question rules or procedures and they are not given a clear explanation of why things are done in a particular way.

Extremely pleased with the care provided. The care taken to ensure residents don't contract Covid 19 is second to none. All visitors to see residents are very carefully screened before being taken to a separate room or outside to the tent for the meeting and after every visit, everything is thoroughly cleaned.

I visit a friend on the way back from town regularly. The home is always welcoming and inviting and the staff always make me feel welcome and offer me refreshments. The home has a pleasant warm atmosphere and is clean and tidy. The residents are always happy and smiling. The manager will always talk to me and shows great empathy to her residents.

This is a excellent care home , demonstrated again through their handling of the COVID-19 situation. Through the whole period I have felt my mother has been safe and this has lessened the stress of not being able to see her regularly. The staff have kept us well informed and are always available for any questions. The fact they have kept the residents safe and free from catching this virus to date is a credit to all of them. The Job of a care worker has been proved to be as valuable as other health staff during a time like this and it should be recognised properly for the vocation it is. Thank you to all the wonderful staff at Abbott House, the care you give is 5 star and it is certainly appreciate by myself and my family.

I have been visiting my dear friend for many years. It has always been a joy to visit. The Staff and management team treat her with the utmost respect, she is always saying how happy she is. I have been unable to see her due to the covid restrictions but have always had constant updates on how she is. I cannot fault the care and dedication of everyone involved in her care. If ever asked to recommend a care home, Abbott House would be the first place I would recommend to anyone enquiring.

My experience of Abbott House and the staff has been nothing but the best. The care provided has been beyond expectation. Staff are always welcoming, friendly, attentive and fun. Thank you to the carers and management for your dedication and professional care, especially for coping and protecting the residents during these difficult times.

My mum had to be moved into nursing care after four years at Abbott House, I want to leave this review as we end our time with this wonderful care home. The staff there have been a wonderful support throughout a difficult process. This is a gem of a care home and I would not hesitate in recommending it. I think what is good is it doesn't have a high turnover of staff like other care homes. The manager is highly respected by staff and visitors and goes that extra mile for people. The same supervisory staff were in place for mum's four years at Abbott House so we had continuity of care. I think if the staff like working somewhere then that speaks volumes. We could not fault mum's care. They also looked after my elderly father with such kindness when he visited. He cried when Mum had to be moved because he will miss the staff greatly. This little place in Oundle to me is the Rolls Royce of Care Homes in terms of the care provided. We will miss everyone. Thank you to you all.

I have such admiration for the team at Abbott House. The compassion, consideration and patience they show to my Mum as her physical and mental condition deteriorates are genuine, consistent and really admirable. I can see that their first priority is for the residents both as individuals and as a community. The staff really go out of their way to find imaginative ways to engage with all the residents. But they're also considerate and caring for the friends and family of residents. I live overseas and have every confidence that they will always do their best for my Mum which is very reassuring.

All the staff here are amazing, I'm grateful for everything they do to support her and myself, I couldn't thank you enough. There is loads to do and so many people that well and truly care. My mum feels comfortable and that brings me peace of mind. You all deserve the best, thanks again.

I have found the staff to be extremely considerate and caring, very discreet about their residents, but also affectionate and tolerant of the volatile behaviour of those suffering from dementia. They are unfailingly polite and sympathetic to the diverse needs of their residents. I must also say how much I appreciate their warm welcome and kindness to visitors - all reflecting good, responsive management of a care home with high standards of delivery.

This place is always packed with fun and activities. The staff are really passionate, taking care of people and always thinking about others first. What a safe place to enjoy with others around and where good friends can have fun. Thank you to all the staff that make magic happen.

I visited an elderly friend on 24-1-20. After visiting Abbott House prior to my friend moving in I was impressed by the friendly and professional attitude of the staff which also showed treating the staff with dignity. The menus were of a high standard and varied. I made an impromptu visit which showed that I saw it as it was and not a set time to put on a show for visitors, I have every confidence my friend was in a first-class friendly competent way.

Visitors welcome. Smiles all round. Management communicative. Entire satisfaction.

Kind staff - always happy to help. Cosy atmosphere. Top quality care provided. Residents appear content. Staff often work above and beyond their duties when staffing is low. More staff would be beneficial.

Abbott House is a calm and peaceful home. All the staff are very professional and extremely helpful. All the residents are shown compassion, care and treated with respect. The home has a happy atmosphere, clean rooms and spotless public areas. Music played in units are suitable for residents age. A lovely home.

I visited my Aunt at the home, spent 2 hours with her there, then took her out to lunch locally. I return her, rested with her for an hour, then took her to my cousin for tea. On each occasion, I was greeted warmly by staff, brought coffee and later tea and I noticed the staff treated my Aunt kindly, using her name. Her room was extremely comfortable and the home very clean. She seemed happy and contented - all we want.