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Service users have 24-hour access to staff, while enjoying a service that is set up to respect their privacy and dignity, with the use of assisted bathrooms and a lounge area.
The facility...
Care Provided by Abbott House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Abbott House for full pricing details and T&Cs.
Contact Abbott House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- TBA(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Number of floors: 1
Room Information
- Single Rooms (40)
Abbott House Reviews (66)
Abbott House has a Review Score of 9.6 (9.567) out of 10, based on 14 reviews in the last 2 years.
Over all time Abbott House has 66 reviews.
I then decided to keep going visiting on my own and I have always been very welcome, whatever the time or the day. I hope I can visit again soon.
Visits to Abbott House have always been pleasant. In the current covid situation, I appreciate the extra measures put in place to keep the residents safe. Although the lack of flexibility in visiting is frustrating, I can appreciate why it is like this for now. The staff are always welcoming and hopefully, moving forwards, we can get back to a bit more normality and contact with our loved ones. The care provided to the residents appears to be of a high standard. There might be some frustration from residents when they question rules or procedures and they are not given a clear explanation of why things are done in a particular way.
Extremely pleased with the care provided. The care taken to ensure residents don't contract Covid 19 is second to none. All visitors to see residents are very carefully screened before being taken to a separate room or outside to the tent for the meeting and after every visit, everything is thoroughly cleaned.
I visit a friend on the way back from town regularly. The home is always welcoming and inviting and the staff always make me feel welcome and offer me refreshments. The home has a pleasant warm atmosphere and is clean and tidy. The residents are always happy and smiling. The manager will always talk to me and shows great empathy to her residents.
This is a excellent care home , demonstrated again through their handling of the COVID-19 situation. Through the whole period I have felt my mother has been safe and this has lessened the stress of not being able to see her regularly. The staff have kept us well informed and are always available for any questions. The fact they have kept the residents safe and free from catching this virus to date is a credit to all of them. The Job of a care worker has been proved to be as valuable as other health staff during a time like this and it should be recognised properly for the vocation it is. Thank you to all the wonderful staff at Abbott House, the care you give is 5 star and it is certainly appreciate by myself and my family.
I have been visiting my dear friend for many years. It has always been a joy to visit. The Staff and management team treat her with the utmost respect, she is always saying how happy she is. I have been unable to see her due to the covid restrictions but have always had constant updates on how she is. I cannot fault the care and dedication of everyone involved in her care. If ever asked to recommend a care home, Abbott House would be the first place I would recommend to anyone enquiring.
My experience of Abbott House and the staff has been nothing but the best. The care provided has been beyond expectation. Staff are always welcoming, friendly, attentive and fun. Thank you to the carers and management for your dedication and professional care, especially for coping and protecting the residents during these difficult times.
My mum had to be moved into nursing care after four years at Abbott House, I want to leave this review as we end our time with this wonderful care home. The staff there have been a wonderful support throughout a difficult process. This is a gem of a care home and I would not hesitate in recommending it. I think what is good is it doesn't have a high turnover of staff like other care homes. The manager is highly respected by staff and visitors and goes that extra mile for people. The same supervisory staff were in place for mum's four years at Abbott House so we had continuity of care. I think if the staff like working somewhere then that speaks volumes. We could not fault mum's care. They also looked after my elderly father with such kindness when he visited. He cried when Mum had to be moved because he will miss the staff greatly. This little place in Oundle to me is the Rolls Royce of Care Homes in terms of the care provided. We will miss everyone. Thank you to you all.
I have such admiration for the team at Abbott House. The compassion, consideration and patience they show to my Mum as her physical and mental condition deteriorates are genuine, consistent and really admirable. I can see that their first priority is for the residents both as individuals and as a community. The staff really go out of their way to find imaginative ways to engage with all the residents. But they're also considerate and caring for the friends and family of residents. I live overseas and have every confidence that they will always do their best for my Mum which is very reassuring.
All the staff here are amazing, I'm grateful for everything they do to support her and myself, I couldn't thank you enough. There is loads to do and so many people that well and truly care. My mum feels comfortable and that brings me peace of mind. You all deserve the best, thanks again.
I have found the staff to be extremely considerate and caring, very discreet about their residents, but also affectionate and tolerant of the volatile behaviour of those suffering from dementia. They are unfailingly polite and sympathetic to the diverse needs of their residents. I must also say how much I appreciate their warm welcome and kindness to visitors - all reflecting good, responsive management of a care home with high standards of delivery.
This place is always packed with fun and activities. The staff are really passionate, taking care of people and always thinking about others first. What a safe place to enjoy with others around and where good friends can have fun. Thank you to all the staff that make magic happen.
I visited an elderly friend on 24-1-20. After visiting Abbott House prior to my friend moving in I was impressed by the friendly and professional attitude of the staff which also showed treating the staff with dignity. The menus were of a high standard and varied. I made an impromptu visit which showed that I saw it as it was and not a set time to put on a show for visitors, I have every confidence my friend was in a first-class friendly competent way.
Visitors welcome. Smiles all round. Management communicative. Entire satisfaction.
Kind staff - always happy to help. Cosy atmosphere. Top quality care provided. Residents appear content. Staff often work above and beyond their duties when staffing is low. More staff would be beneficial.
Abbott House is a calm and peaceful home. All the staff are very professional and extremely helpful. All the residents are shown compassion, care and treated with respect. The home has a happy atmosphere, clean rooms and spotless public areas. Music played in units are suitable for residents age. A lovely home.
I visited my Aunt at the home, spent 2 hours with her there, then took her out to lunch locally. I return her, rested with her for an hour, then took her to my cousin for tea. On each occasion, I was greeted warmly by staff, brought coffee and later tea and I noticed the staff treated my Aunt kindly, using her name. Her room was extremely comfortable and the home very clean. She seemed happy and contented - all we want.
Mother is 100 in December and has settled superbly and now enjoys life in a well managed, friendly and caring environment.
A wide range of entertainment is available, her room and personal care are exceptional.
She has been well cared for at a couple of times when she had health issues. All in all, she has the care she deserves in the last years of life.
Having looked at several care home facilities in and around the Dundee area, I visited Abbott House unannounced on five separate occasions and at different times of the day to "get the feel of the home". The manager and her deputy were very informative and sensitive to my situation in regard to my mother. It is a huge responsibility to choose the right care home for your loved one and to know that they will be treated well and with the respect that they deserve. My 90-year-old mum has settled in quite well and in a reasonably short space of time considering she has been diagnosed with dementia. The staff are both very kind and caring. There are daily stimulating activities to encourageable residents to join in and not become isolated in their rooms. My mum enjoys the variety in her meals and in my opinion, receives a well-balanced diet. Overall, I am very happy with my choice of care home and would have no hesitation in recommending this facility.
I visit Abbott House weekly with my PAT dog. From my very first visit I was impressed with the building itself and how very friendly all the staff were, not just to me but to all other visitors. In my view, all the residents are treated with kindness, care and consideration and there is a large and varied programme of entertainment, craft sessions and visits from local schools and groups.
I would have no hesitation in recommending Abbott House to friends and family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 January 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbott House.
There are no upcoming events for Abbott House.
Awards / Recognitions (1)
- 14 May 2012Recipient: Abbott House
Accreditations
There are no accreditations posted yet for Abbott House.
Meet the Team (7)

Hannah is very creative and in her spare time likes photography, painting, art and historical research. Hannah hand paints cards for each resident on their birthday.
Hannah is learning to bake, makes beautiful sandwiches and is also our resident DJ.

Astra is the newest member of our team, joining in April 2021. Astra has four children and is a grandmother. Astra loves cooking for her family and has worked in kitchens in hospitals and special needs facilities. She is very experienced in preparing buffets for large numbers and is very creative with sandwich fillings. Each week she makes a new "special" filling for the residents to try. Current favourites are cheese, mayonnaise and spring onion and the "all day breakfast" along with sausage and pickle. In her spare time Astra likes to spend time with her family and drive her new convertible...yes it is an Astra!

My name is Stuart James Upex. I have lived in Oundle for fifty two years. Most of my ancestors lived in the local village for many centuries. I have worked in a warehouse, a shop and for many years in a local school. For three years I was a carer for my brother and fathers. I have a NVQ qualification in cleaning from Cambridge regional college. Outside of work my interests are reading, cinema and history (especially the great war). I joined the housekeeping team at Abbott house in march 2021. I have found the staff to be helpful and I believe my efforts help to maintain a good standard of living for the residents.

My name is Hannah Francis I am the Deputy Manager at Abbott House. I started on the 6th of December 2021 as a Support Worker, since that time I have progressed through to a senior Support Worker, Team Leader and recently Deputy Manager.
Before coming to Abbott House, I previously worked in aviation and had my own business as a freelance equine groom. I made the decision to come into the care sector after being inspired by the team that cared for both my parents.

I started working at Abbott House in November as a support worker and over the last 2 years, I have worked my way up to become a Senior/Team Leader. I am being supported to complete my NVQ 3, I really enjoy my job as I like to care for and support others.

I started working at Abbott House in January 2020 as my first job as a day support worker. After a year of gaining knowledge, I have been lucky to have had an opportunity to become a night Team Leader to which I continue to enjoy whilst working with a great team.

My name is Suzanne Jolly and I am the Service Administrator at Abbott House.
I joined Shaw Healthcare in October 2022 after my family and I immigrated from South Africa to the United Kingdom.
My previous working career has always been in the legal profession and I was a paralegal in South Africa.
I have thoroughly enjoyed the change in my job role in the care sector and find every day both a challenge and hugely rewarding.
As a service administrator, my role is varied and I have interactions with colleagues, residents, service users families and external companies/associations on a daily basis.
I strive to be efficient in all of my duties and provide support wherever I can within Abbott House.
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